[...] Midyear Conference
We do not currently use Whova within my organization, my recent use of the site/app was limited to attendance at the [...] Midyear …
Overview
What is Whova?
Whova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both…
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Popular Features
- Mobile Application (43)8.686%
- Networking (47)8.383%
- Dashboard / Report / Visualization Interactivity on Mobile (41)8.383%
- Audience engagement (44)7.878%
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What is Whova?
Whova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps…
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- Setup fee optional
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Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…
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What is Whova?
Whova is an all-in-one event management solution that makes events modern and trendy, attracts and engages attendees, and helps event organizers save time on managing event logistics. Whova’s platform consists of an award-winning event app, efficient online registration, powerful event marketing, and time-saving event management tools.
Among Whova's customers are American Express, US Bank, PwC, Microsoft, Hilton, Lego, IKEA, L'Oreal, American Marketing Association, Harvard University, NASA, plus countless other organizations from over 100 countries.
Whova has powered over 30,000 in-person and virtual/hybrid conferences, including association events, education events, government events, corporate events, trade shows, expos, and community gatherings.
Whova Features
- Supported: Mobile Event App
- Supported: Event Ticketing/Registration
- Supported: Virtual/Hybrid Event Platform
- Supported: Event Management
- Supported: Attendee Engagement
- Supported: Attendee Networking
- Supported: Event Marketing
- Supported: Vendor Lead Retrieval
- Supported: Sponsor & Exhibitor Digital Booths
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Revolutionize event management and networking through Whova's event app and management solution. Whova won the Best Event Technology Award from 2016 to 2020, and has been used at over 30,000 in-person, virtual, and hybrid events worldwide.
The Whova event app and event manage...
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Whova Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
Whova Downloadables
Frequently Asked Questions
Whova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.
Reviewers rate Mobile Application highest, with a score of 8.6.
The most common users of Whova are from Small Businesses (1-50 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Whova is a versatile platform that has been utilized in various conferences and conventions, including events such as the NGO67 conference on the status of women with the United Nations, the annual sales conference, the Human Trafficking Summit, the Florida Festivals and Events Convention and Trade Show, and the KombuchaKon 2022 convention. Users have reported finding Whova helpful for messaging, communication, finding meetups, and accessing event information. It provides a reliable platform for attendees to navigate conference sessions, connect with speakers, ask questions, and engage through posting pictures and comments. Additionally, Whova assists users in tracking their own schedules, accessing surveys, generating interest in products, making connections with other companies, attending informative meetings remotely, and viewing recorded content. Users appreciate Whova's thoroughness, simplicity, and great functionality. The platform serves as a valuable tool for conferences by allowing businesses to exhibit their products and capture leads. It also enables attendees to stay organized with their sessions, connect with other participants through shared profiles and interests, and access conference calendars. Some users have mentioned difficulties in accessing contact information for all attendees in one place. Nevertheless, Whova is highly recommended for coordinating big events due to its user-friendly design and format. It has also been successfully utilized for virtual conferences worldwide, bridging gaps between participants and providing a sense of connection. Whova facilitates engagement between delegates and presenters while offering accessibility options such as dark mode and detailed control over notifications.
Users have provided several recommendations for using Whova in conference and event settings. The most common recommendations include using Whova for conferences with multiple concurrent sessions and networking. Reviewers suggest that Whova is well-suited for events and conferences with up to 1,000 attendees. Users also recommend exploring the implementation of Whova at Social Media Marketing World, a specific event where the app was used effectively. Overall, users endorse Whova as a user-friendly and useful tool for conferences and events, specifically highlighting its strength in handling complex schedules, facilitating networking, managing large attendee numbers, and fostering anticipation before events.
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Reviews
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Score 10 out of 10
Vetted Review
Verified User
I use Whova in my organization to plan, organize, and deliver our annual GAPS OnCon (a virtual online conference for our graduates and the general public). We have a vast global presence and community engagement can be challenging because of the given fact we are spread out among many countries. Whova bridges the gaps (pun intended) between our worldwide attendees and gives them a sense of connection.
- Community engagement is everything and Whova does it well
- Reliable technology that performs! (Mobile and web apps)
- Customer service is bar none!
- Mirroring Web App and Mobile App functions for sponsors (no sponsor chat in the mobile app as compared to the web app... would be nice for that to sync up)
- Better WYSIWYG web templates (they could be more dynamic for better looking and functioning event sites)
- Whova could definitely use a built-in affiliate marketing feature. This was sorely missing for us and we had to design our own using discount coupon codes, which was a crude process. Hey Summit, our former event platform, had a great affiliate program built into the software. Their implementation and delivery needed work, but this is one area Whova could corner the market even more, in my opinion.
- Easy registration and early access to the platform (3 months pre event)
- Community Boards
- Agenda/Sessions
- Q&A and Chat Tabs
- Gamification
75%
7.5
100%
10.0
100%
10.0
100%
10.0
83.33333333333334%
8.3
100%
10.0
- Improved attendee engagement from our last event on another platform. HUGE DIFFERENCE with Whova in this area!
- Staff stress levels were much lower due to the features and functions of the Whova EMS. We saved time and manpower this time around - even with the learning curve of a new event platform.
We looked at Evia Events before we found Whova and Whova stacks up far and above what Evia had to offer and was much more affordable for us too! Our first event was on the Hey Summit platform based in the UK. The platform was awful and we had such an admin nightmare. The only thing we loved about Hey Summit was their built in affiliate platform. It was great and if Whova had that, it would literally be PERFECT!
20
Our Director of Marketing handles company-wide social media and e-mail campaigns, as well as all website design. Our Event Coordinator handles all event logistics and leads the team each week through a list of goals and tasks to achieve. Our Financial Director provides weekly financial snapshots to keep us within our event budget.
5
People with experience in either other EMSs or LMSs who can grasp the tech and features of the Whova platform.
- Annual conference planning
- Affiliate marketing
- We added a "watch all sessions" contest. We were able to see which attendees watched all speaker sessions and chose a winner from that pool. The analytics offered in Whova gave us the information we needed to determine who indeed watched all of the sessions. Very helpful and the grand prize winner was HAPPY!
- Round Tables
- Tracks for our GAPS Youth Movement (GYM) members with content that is engaging for their age group
- separate registration pages (this is a helpful new feature)
- We found out about the Abandoned Transaction feature a bit late in the registration of this year's event, but next year we will keep a close eye on this feature from the start of the event to take full advantage of it. We recovered some sales this time around and it was great to see how well that worked!
No
Hey Summit was our last event delivery platform. It was a UK-based company, which was not brought to our attention upfront, so customer service was usually sleeping when we needed them, but once they were back in business hours, they would answer in a timely manner. Whova is in our time zone, so replies were super fast by our account rep and live chats on the site. Hey Summit's user side was confusing. Attendees had to log in for each session, which was very confusing and resulted in a huge influx of e-mails from confused people. Our e-mail inbox was so quiet with Whova again this year (Feb. 2023)! Community engagement was not nearly as emphasized with Hey Summit. Whova far exceeded our expectations in this area. Our attendees loved the connections they made!
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
Features! The Virtual Exhibitor Hall, Community Engagement, Web and Mobile Apps, and ease of delivery were all features we needed. If Whova can implement an affiliate marketing feature, I think your platform would be PERFECT!!!
I'd keep it all the same.
- Implemented in-house
No
Change management was minimal
- We duplicated the implementation process we used last year and it was issue-free!
- no training
YES! The video tutorials and guides are GREAT!
No. We followed our workflow from the last event and everything went flawlessly.
No - we have not done any customization to the interface
No - we have not done any custom code
We used the platform as-is with no customization to code.
We did not purchase premium support. We once again went with the basic support package, since we have such a capable team and because our Whova rep was so accessible, as well as the online chat. We knew we could add on more support if needed, but we were pretty much self-sufficient again this time around.
Yes
This was our second time using the Whova EMS and there were two bugs in the mobile app:
1) We had DUPLICATE boxes/buttons on the home page of the mobile app. The duplicates are Photos and Documents. They were doubled up for some reason
2) Applying emojis to community board posts with LINKS in them is really difficult. It opens up the link rather than brings up the emoji choices. You have to find the sweet spot for the emojis to pop up (and the reply option) and it’s very hard to find it without opening up the link instead.
The support is exceptional regardless of the issue and when it occurs.
- Adding speakers, sponsors, & exhibitors
- Mapping out tickets and agenda
- Gamification
- Community board navigation
- Surveys
- Affiliate Marketing - We had to use discount codes to create our own affiliate marketing platform. If Whova could have this as a platform feature that allows affiliates to register, grab some auto-populated widgets, and track affiliate sales, it would be nearly PERFECT in every way and a lot easier on us that doing it manually with discount codes!
- When testing announcements e-mails (sending a test version to myself for review), each test e-mail populated in the "Organizer Announcement" topic in the Community Board. If I tested three drafts, all three showed up in my list of Announcements on the mobile app. I wasn't sure if this happened on my end only or not. I didn't want attendees to see these duplicate test e-mails/drafts. I had to go in and manually erase these test e-mails. It was a bit annoying and again, I wasn't sure if attendees were seeing this or not.
Yes
LOVED the mobile app! There were a couple of glitches with the mobile app: 1) DUPLICATE boxes on the home page (Photos and Documents were doubled up for some reason) 2) Applying emojis to community board posts with LINKS in them is really difficult. It opens up the link rather than brings up the emoji choices. You have to find the sweet spot for the emojis to pop up (and the reply option) and it’s very hard to find it without opening up the link instead.
We couldn't integrate this because of using the Whova payment gateway. Had we used our own payment gateway for registration/tix sales, it would have been possible. We were trying to integrate this affiliate tracking software into the checkout process, but it was not possible.
- Some kind of affiliate program system and affiliate tracking would be nice. We need that kind or marketing support and I am sure other customers do too.
I am sure many affiliate program and tracking software companies would LOVE to work with Whova!
- File import/export
- API (e.g. SOAP or REST)
Find an affiliate marketing/payout app to integrate into Whova. That would be so great!
The price! The quote for 2024 was much higher than previous years and he was able to bring down the price for us to help us afford the platform for 2024. Jon found ways to "trim the fat", which helped to reduce the price to something more affordable.
I have no suggestions.
Yes
To my knowledge, the upgrades were integrated smoothly and we didn't experience any impacts of the new release.
- Recovering sales from the abandoned sales list. That was golden!
- A robust affiliate tracking system that gives affiliates some auto-generated widgets to use on their sites and in social media posts.
- Edit buttons for all posts, replies, etc. Our attendees want to be able to edit their posts when they make a mistake/typo. They complained about it a lot!
- Emoji button for chat tabs in the individual speaker sessions.
- More choices of emojis in general (for the community boards, messages, and anywhere an emoji can apply.
- Delete buttons for attendees who post a question in the chat, but meant to ask it in Q&A. If they can delete the chat, it would be helpful for admin as the attendee often catches thai before we do and has to message us to remove the ill-placed post
- It would be great if there was a red dot notification that pops up each time a new chat is added (right now only a red dot displays when the first chat is added). No other notifications come up on the chat tab in the speaker sessions when successive chats come through. Attendees aren’t prompted to go back and check the chat tab if they think nothing new has been posted there. They missed a lot of good conversations in the chat tabs of our speaker sessions because there was no new red notification dot to alert them that new chats had been added.
No
No
November 23, 2022
Awesome time
Score 10 out of 10
Vetted Review
Verified User
The whole organization was using Whova so that all participants could stay connected with one another as well as [see] the agenda. The app worked really well.
- Connecting with other participants
- Seeing the agenda and any updates
- The ability to ask questions and see the responses
- The ability to add things like military service. You ask for the highest level of education and I was embarrassed to say just 12 years. I went directly to the Navy and didn't attend college. I'm sure there are other people that went [in] different directions after high school.
- It's all positive for me
- Seeing who is attending and being able to connect with them
- Being able to ask questions of the host
- Did find any for me
None
Yes
Worked great for me
November 18, 2021
Whova for Translation events
Score 10 out of 10
Vetted Review
Verified User
Managing the KTLC2021, International online event, Translation, virtual congress on Poland. Used as support and extended features. Allows for extended contact, watching of recorded lectures, networking. Very useful.
- Allows streaming of lectures, both instantaneous and recorded lectures.
- Allows Networking among participants, time extended. Use of external MKT, via photos, tweets, Social Networking.
- Allows networking and marketing of enterprises and meeting translators → enterprises.
- Lecture viewing and reviewing.
- Networking.
- Marketing.
- Updating and training.
- Proof of presence via Social Networking.
- Networking with participants.
- Social Networking and marketing via Social Nets.
- Simultaneous watching and later reviewing lectures.
- Forum and networking features.
- Photo sharing utility and tweeting.
- All easy and self-explained.
Yes
Seamless interaction with the online macOS version. Easy and intuitive to use.