Overview
What is Willis Towers Watson Employee Engagement Software?
Willis Towers Watson, the large established advisory firm headquartered in London, offers their Employee Engagement Software, a package encompassing employee surveys, engagement measuring and monitoring, as well as analytics.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is Willis Towers Watson Employee Engagement Software?
Willis Towers Watson Employee Engagement Software Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews
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- Pros
- Cons
Willis Towers Watson Employee Engagement Software is a valuable tool helping managers administer surveys with ease and driving ownership of action planning. Benchmark data enables organizations to better understand employee needs, even when scores are high. The platform is also used to track the sentiment of colleagues, creating pulse surveys that provide valuable insights into the employee experience (EX) strategy.
This software provides business leaders with tools to engage, empower, and motivate their people, taking action against gaps and priorities. Leaders can share results back with their teams, creating open dialogue and trust. The tool allows for quick access to results, leveraging an ideas catalog to address issue areas and making it easy to tweak for specific needs.
The software provides customized action planning suggestions based on actual results and identifies employee trends in a measurable way. Managers can easily access data and identify issues in specific groups, coming up with appropriate action plans. This helps create buy-in at all levels to own the culture and create something truly special. Overall, Willis Towers Watson Employee Engagement Software is an effective solution for tracking engagement drivers and establishing a culture measure baseline while addressing various business problems faced by organizations today.
Easy to Use: Users have found the Willis Towers Watson Employee Engagement Software easy to navigate (mentioned by multiple reviewers). The software is user-friendly and clear about where issues are, making it easy for non-tech or data-savvy users to use. Additionally, the in-built user guides make the software easy to navigate.
Helpful Data Analysis: Reviewers have praised the WTW software tools' ability to provide insights into their specific success or problems (mentioned by multiple reviewers). The benchmark data provided by the software was powerful and provided context for the user's results. Furthermore, presentations were able to be produced with just a click, providing data-driven details and action items that engineers in the organization appreciated.
Great Technical Support: Multiple reviewers mentioned that technical support was always on hand via a dedicated Client Success Manager at WTW who responded promptly and took extra steps to ensure timely information delivery.
Confusing Interface: Several users have found the user interface to be confusing, and even with explicit instructions, they had difficulty finding the dropdown menu to access data. They also mentioned that the interactive reports have too many options, making navigation confusing.
Limited Reporting Functionality: Some users felt that the reporting functionality was not advanced enough for their needs. They would like to see more options for advanced analytics.
System Downtime: The platform has experienced some downtime which made it difficult for users to access information when needed.