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Microsoft Power Automate

Microsoft Power Automate
Formerly Microsoft Flow

Overview

What is Microsoft Power Automate?

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Power Automate Premium

$15

Cloud
per month per user

Power Automate Process

$150

Cloud
per month per bot

Hosted RPA add-on

$215

Cloud
per month per bot

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://powerautomate.microsoft.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Power Automate Guided Tour

powerautomate.microsoft.com
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Product Details

What is Microsoft Power Automate?

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

Capabilities

  • (DPA) digital process automation through cloud flows to connect apps, data, and services.

  • Automates repetitive tasks using UI-based automation with (RPA) robotic process automation through desktop flows.

  • Ensures consistency with business process flows—the (BPA) business process automation capability in Power Automate.

  • Process advisor: Power Automate also includes process and task mining capabilities to analyze and optimize workflows.

  • AI Builder: Power Automate uses AI to automate tasks that are repetitive or time-consuming. For example, its AI can automatically extract data from documents, generate reports, or answer customer questions.

  • The "describe it to design it" feature allows users to create flows by simply describing them in natural language, making it faster and easier for users to create flows, to produce flows that are more likely to be used.

  • The Power Automate platform offers a wide range of connectors, so users can more easily integrate existing applications and systems.

Microsoft is now adding two new features to Power Automate:

  • Copilot, an AI-powered assistant that suggests actions, connectors, parameters, and supports flow debugging.

  • "Create text with GPT," an AI-powered action used to generate text for various purposes, including content creation, feedback gathering, and document information extraction.

  • Power Automate Process Mining (launched August 2023) - Optimizes operations and uncovers opportunities for automation.

Microsoft Power Automate Features

  • Supported: (DPA) Digital Process Automation - Cloud Flows
  • Supported: (RPA) Robotic Process Automation - Desktop Flows
  • Supported: (BPA) Business Process Automation - Business Process Flows
  • Supported: AI Builder
  • Supported: Process Mining - Process Advisor
  • Supported: Task Mining - Process Advisor

Microsoft Power Automate Screenshots

Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)Screenshot of Microsoft Power Automate (Interface Screenshot) - Cloud flow designerScreenshot of Microsoft Power Automate (Interface Screenshot) - AI Builder homepage

Microsoft Power Automate Videos

Microsoft Power Automate is a cloud-first, comprehensive automation platform powered by low-code and AI with GPT, designed to accelerate development without comprising visibility and control, modernize business processes, and integrate operations at scale. Key features: advanc...
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Al Builder's new Azure OpenAl service model enables businesses to integrate intelligent text generation capabilities into their Power Automate and Power Apps solutions. With pre-built templates, users can incorporate relevant prompts into their workflow.

Microsoft Power Automate Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesAsia, Australia, Canada, Europe, France, Germany, India, Japan, Korea, Norway, Singapore, South Africa, South America, Switzerland, United Arab Emirates, United Kingdom, United States
Supported LanguagesEnglish, Bulgarian, Catalan, Czech, Danish, German, Greek, Spanish, Estonian, Basque, Finnish, French, Galician, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Lithuanian, Latvian, Malay, Norwegian, Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Slovak, Slovenian, Serbian (Cyrillic script, Serbia), Serbian (Latin script, Serbia), Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Frequently Asked Questions

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

Microsoft Power Automate starts at $15.

UiPath Automation Platform, SS&C Blue Prism Intelligent Automation, and Automation Anywhere are common alternatives for Microsoft Power Automate.

Reviewers rate Usability highest, with a score of 9.

The most common users of Microsoft Power Automate are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(223)

Attribute Ratings

Reviews

(1-25 of 71)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Microsoft Power Automate extensively in our organization. We use it for everything from sending automated emails based on dates in a SharePoint list to automating our Goals and Bonus program with a Power App, and many other uses. Our email automations are very simple. We use a SharePoint list with dates and a lookup column for email templates, then Microsoft Power Automate sends emails based on the templates at the selected dates. Our bonus program is much more complicated, with an employee selecting a previously filled and approved (via a Microsoft Power Automate flow) goals sheet. Then the sheet sets off an approval flow for their manager. We have a Microsoft Power Automate flow to unlock Salesforce accounts which have not been in use for more than a month, and another to open cases in Salesforce from emails or voicemail messages in Teams.
  • Access most things in the Microsoft 365 ecosystem.
  • Quickly prototype web services.
  • Integrate with other Microsoft Power Platform services (Power Bi, PowerApps, etc.)
  • I REALLY wish I could just drop in a block of python or PowerShell code sometimes. The visual low-code things are great for moving around data but sometimes it would be faster if I could just tap out some code.
  • The DOM (Document Object Model) is not entirely apparent and takes a lot of trial and error, and sometimes it's even different between different connectors. I would love to be able to just see the path to access some specific variables from earlier processes.
Microsoft Power Automate is the best tool to extend Microsoft services you already use. Hands down.

Prototyping workflows is very easy in Microsoft Power Automate.

It's also the best choice for sending custom cards through Teams and email.

It's the easiest way to get data from Microsoft Graph.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As working within the RPA automation department. The Microsoft Power Automate is one of the RPA tool we use in our project just to reduce the human intervention within the repetitive process giving best solutions to save both time and cost. In our project it have offered us to create many automated workflows within the Office 365 application
  • AI Copilot capabilities in cloud workflows
  • Process mining feature
  • automated workflows with pre designed solutions
  • only applicable with Office 365 license
  • workflows can penetrate through security ,reducing data privacy
  • malicious workflows can be made with automation capabilities
The Microsoft Power Automate platform is well suited in case of creating custom as well as Partial workflows according to the user needs giving the flexibility to have ease in repetitive tasks. One of the disadvantages is that it can bypass security layers easily creating it vulnerable. Plus point - it can be used with the office 365 license only , no additional license needed for creating custom workflows
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Earlier I used to open each mail and download attachments from them. No of emails are more then 100. But after learning to use Microsoft Power Automate my manually task which took more then half an hour now completed within minutes. Also to trigger any script daily it is very helpful.
  • Outlook
  • Scripting
  • Interface
As name suggested, to do daily mundane tasks this app is very useful. Also works fine with microsoft eco system, however some features need some premium features as well as out of microsoft ecosystem it need improvement.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Microsoft Power Automate to create simple workflows to help users/departments. Mostly related to SharePoint lists/libraries. Send notification for certain field values and update/calculate fields and some tasks for approval.
  • I'm getting more and more impressed by the AI builder option
  • Works well with the standard components in M365
  • The UI keeps getting better
  • Many times it doesn't feel very "low-code" or intuitive. AI builder is helping more and more.
  • Workflows should have a longer lifespan in days, we have approval processes that take months and it's very annoying to fix if the instance is stopped.
  • Better debugging and quick fix help
Microsoft Power Automate is suited for most workflow scenario's. For approval processes that take a long time it isn't suitable, or you have to cut up your workflow, which isn't always what you want.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Power Automate to streamline everyday tasks, improve workforce productivity, automate tasks across business system, increase employee satisfaction and reduce human error. Save time with decision-making by using predefined templates to create a flow. All users are able to access power automate anywher and there have been numerous uses by all levels of employees.
  • Streamline everyday tasks.
  • Automate repetitive tasks across business systems.
  • Increase employee satisfaction and reduce human error.
  • Some advance functionality is paywalled.
  • Mobile app lacks several features.
Automating repetitive tasks is where Power Automate really shines. We also tend to use Power Automate to gather employee satisfaction surveys and other employee feedback tying into integrations with Microsoft Forms. Power Automation is not as suited to cases where large amounts of robotic process automation are necessary. Other than that, everything tends to work as advertised.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Power Automate is an exceptionally user-friendly no-code/low-code tool, offering a seamless adoption and usage experience. Its intuitive drag-and-drop interface allows me to efficiently train and enable business users to create their own workflows. The platform boasts over 1000 connectors, vastly expanding the potential for automating a wide range of IT and business operations. The integration of AI Builder significantly enhances Power Automate's capabilities, particularly with the Form Processing feature. This has streamlined numerous invoicing processes, reducing tasks that once took weeks down to less than 30 minutes. The ROI from numerous automations crafted using Power Automate and AI Builder is not only positive but also indicative of our success stories.
  • invoice processing
  • streamline account access certifying process and uniform email notification
  • enhance calculation function thru express code
  • with output details, you can easily review the flow process and adjust workflow
  • well integration with other Microsoft programs such as Teams, Office etc.
  • CoPilot for Power Automate makes easy to begin
  • long wait time to be processed
  • error message could be clearer and closer to the issue
  • with GPT-4, I hope CoPilot or AI Builder can be more powerful than before in OCR
Suited: approval process, monitor email and perform business operation, invoice processing, timely based trigger actions, IT Operations such as system maintenance, Event trigger and send warning etc.

Less appropriate: predication using AI Builder.
Ankit Bilone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Power Automate is one of the best tool in the market to automate your flows and you can rely on this tool as it gives you an email notification if any of your automated flows fail. There are different types of flows that can be used to solve lots of business issues.
The platform is a low-code environment so I find it quite easy to use and works just perfect.
  • Sending confirmation email to clients and user once the flow is triggered.
  • Fetching or Dumping files from one location to another if the flow is triggered.
  • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
  • Power Automate also be used to convert any file format to a specific file format and save it to the required location
  • Provide more information about the available templates and should give step by step information's, this will help the new learners learn quickly and also should add more templates
  • Can use AI when there is need for writing O queries.
  • Should implement AI technology just like co-piolet in Power BI, where the user can give command and the flow should get created tailored to the requirement.
Once I was stuck with an ETL functionality and was not able to pull the source file from Casamba and dump it into SQL because the number of columns kept changing and the file size was too big, that is when I got to know about Power Automate from one of my friend and I tried to create an automated flow and within a couple of days the flow was running whereas I was stuck from almost a month to make this happen.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
we have used Microsoft Power Automate to Automate responses to customer inquiries, personalized recommendations, and proactive issue resolution . This leads to faster resolutions, improved customer satisfaction, and reduced support costs.
  • responses to customer inquiries
  • personalized recommendations
  • proactive issue resolution
  • Troubleshooting complex workflows with multiple connectors and dependencies time-consuming and frustrating
Scenario of well suited : Triggering production workflows based on real-time inventory levels, sending alerts for machine failures, and generating quality control reports
December 04, 2023

What an excellent tool

Naseem Ahmad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Following are some of the business problems,
1. Collecting site engineers daily time detail and pushing that detail to PeopleSoft (ERP)
2. Weekly cross ERP data reading, Creating reconciliation report, and pushing this report to Power BI
3. Reading daily unapplied cash items from ERP systems, Pushing them to the SharePoint list, and Sending push notifications to business teams to give the details
4. Many others
  • API Interaction
  • UI Automation
  • MS 365 tools interaction
  • Reading, and sending outlook emails
  • Dealing with bulky json response: There should be an inbuild json explorer so that Power Automate itself can parse the json response responded by Power Automate flow so that developer could easily digest the json
  • Test logs action activity: There is no activity that can print log messages.
  • Way to comment out an activity: Currently there is no way to comment out an activity. There should be a way to do so.
Best suited,
1. Power Automate is excellent for automating business processes on MS 365 tools such as Outlook, SharePoint, Excel etc
2. To interact with the other tools that support REST API interaction.
3. Excellent to create/train/use ML models

Less appropriate,
1. To process big data, Because it is processing data in the form of json, which has some fundamental limitations when it comes to big data


Abbas Godhrawala | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We started using Microsoft Power Automate, to automate simple tasks like sending emails when an action is performed (Data is updated in excel or SharePoint).

Since then we have come a long way in automating the complex tasks by using attended and un-attended RPAs.

With the help of Power Automate, we have freed-up not only our time but also let our employees focus on what matters, instead of performing repetitive tasks.
  • Un-attended RPAs
  • Process Mining
  • Business automation
  • I would love to see Python in Power Automate someday
Per my experience, Power Automate is best suited to automated business process and daily repetitive tasks on the go. However, I find it bit less appropriate in web-scraping at scale.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Power Automate desktop to automate mostly desktop based applications like Navision, HIKVISION, VSphere for VMWare and much more. We have mostly automated use cases in every sector that is be it Pharma, Finance, IT or HR. Most innovative solution that we provided was in IT automation where we automated their IT based use cases like monitoring, ticketing. Power Automate has a very strong hold on automating desktop based application because of its best in class recorder functionality. It address mainly all business problems right from sending an email to handling complex excel formulas. Easy on deployment and cheap in terms of licenses makes it even more outstanding RPA platform.
  • Excel Automation
  • Desktop and Cloud Based Automation
  • Intelligent Document Extraction
  • SAP Automation
  • Advanced Trigger Options like changes in desktop files
  • Complexity of Expressions : According to my experience Power Automate's UI needs to be more User friendly as it moves more towards an environment which suits developers
  • Versioning and Source Control
Well suited scenarios like :

Automating email-related tasks, such as sending notifications, parsing emails for specific information, or archiving attachments.
Creating automated approval processes for requests such as leave requests, expense reports, or document approvals.
Automating the collection and processing of data from forms, surveys, or other input sources, and storing the results in a centralized location.
Connecting and automating processes between different cloud services like SharePoint, Microsoft 365, Dynamics 365, and third-party application

Less appropriate :

Implementing complex integration scenarios that involve advanced protocols, transformations, or require advanced error handling. Azure Logic Apps, with its broader capabilities, may be a better fit
Handling large-scale batch processing or data migrations. For these scenarios, tools like Azure Data Factory or Azure Logic Apps might be more appropriate
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Using RPA module to extract different data stored in multiple tables from a PDF. Prior to this implementation, our end users would have to manually copy and paste the data from each table to retrieve and process the request. Now, with this implementation, our end users are really happy as they only have to review the data and save their time. They can utilize the time to more important stuff.
  • RPA module to extract data from PDF
  • Workflow process
  • Seamless integration with Microsoft suite apps
  • Ease of use in workflow
  • Ability to handle Microsoft Forms complex workflow
  • Rest is all good
Well suited when most of the products in your company, in use, comes from Microsoft. With Microsoft suite, using Microsoft Power Automate is just like a breeze.

However, it is less appropriate to use when you have a mix of soft wares from different vendors. The integration within the apps and data flow is amazing within Microsoft products.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used power automate to create more efficiencies for my tasks. With this, I was able to build a solid process for new product launch tracking and benchmarking.
  • Easy to use
  • Aesthetic interface
  • Allow integration with more apps/softwares
Power automate helped me automate transfer of survey answers to an excel database, while automatically emailing respondents to confirm receipt of responses.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use a BI solution named Sigma that can only deliver scheduled reports via email/cloud storage solutions. We require reports to be saved on a network drive on prem. As Microsoft Power Automate allows for the integration between Microsoft Outlook 365 and OneDrive, we have our reports saved to a specific OneDrive folder which is then copied via a powershell script to the respective network drive locations.
  • Automated email attachment saving
  • Renaming of files with expression based rules
  • N/A
Automation involving the Office 365 suite of applications - specifically integration with Outlook which allows for processing emails with attachments
October 18, 2023

Power Automate Review

Shine Nazeer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For automating repetitive tasks that helps in daily process. There was a problem in checking the mails everyday and processing the invoices attached with it. So with the help of Power Automate we are able to automate it by reading the mails as soon as it receives and process the invoices. This helped in SLA and was able to free 2 staffs from this process and they can concentrate on other processes.
  • Email Automation
  • Teams and SharePoint automation.
  • Monitoring resources with API's
  • Forms and Survey automation.
  • Need to have more options in handling datatables in the desktop version.
  • Need to fix the minor bugs that happens while running the bot.
  • Debugging tool improvement
  • Performance optimization
Best for automating outlook emails, SharePoint, teams. If the automation is using Api's, then this is the best tool that you can find in the market. Good for Document approval flows and Forms and Survey processing. Not good for highly customized code or intersive applications. Heavy data transformation and manipulation is not possible.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization we need to share the follow up Emails to the same receipents on periodic bases so this Microsoft Power Automate with flow is saving multiple time to draft and share the Email. Also it shares it with the recent communication so the time to search the last chain and add the participants, to add the body everything is saving and as we are not doing it manually there will be less chances of missing on the Email or missing on the persons.
  • Microsoft Power Automate is ensuring the data is accessible teams, promoting collaboration and efficient use of data.
  • Microsoft Power Automate is very use ful in case of creating the flows. And schedule a task
  • Microsoft Power Automate flow is very useful in case of sharing the multiple emails and sharing to required participate
  • If the steps can be reduced to set up a flow
  • Also platform can be more user friendly
  • Every time we need to open the particular flow and then only can run it if it gets automatrd willl help
Microsoft Power Automate is the platform we use for the communition with the large list of participate and when we want to schedule the periodic Emails to the supplier or the particular groups
It usually not work in the scenario where the we need to automate whole process otherwise it is good to process. As no coding experience is required
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We develop solutions based on Power Automate for customers, the business problems typically range from simple approval workflow solutions to other simple applications development and based on the customers licensing with micrsofot.
  • Frontends
  • Workflows
  • Rapid Application Design
  • Iterative Design
  • Mobile
  • Licensing
  • Cloud
Microsoft Power Automate is well-suited for several scenarios, including email and notification automation, data integration, approval workflows, task management, social media management, and CRM automation. It excels at streamlining routine tasks and workflows in these areas.
However, Power Automate may not be the best choice for complex data transformations, highly customized workflows, real-time processing, large-scale data handling, and mission-critical, highly secure workflows. In these cases, specialized tools, custom solutions, or more robust platforms may be more appropriate to meet specific needs and requirements.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My team has access to Power Automate through our O365 licences. we caught its potential usages after Microsoft made a presentation of the Power platform.
Since it is a cloud based solution depply linked to office 365, our main usages were first around Word, Excel, Sharepoint and Outlook simple but repetitive tasks automation. we then automated daily paperwork/management workflows.
we then began to use power Automate for some company wide business processes.
  • easy to use workflow solution
  • very efficient integration with all O365 components, especially Word, Outlook, Sharepoint, MS Teams...
  • easily extracts data from a great number of sources ( and can be used as an ETL tool)
  • updates are sometimes not backward compatible and can break existent workflows
  • Power Automate can be tough to learn for people that aren't used to Microsoft/Azure products and UI
  • 3rd party connectors troubleshooting can be confusing
if your company relies on Microsoft Office products, Power Automate helps to set up workflows, approval forms and everyday paperwork custom apps with minimal development charges.
If you use MS Teams collaboration features, power automate makes it easier to bring/process information from various sources to a single place
Data teams can also easily use power automate as an ETL to bring data to PowerBI, regarding the large number of connectors available.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Flow to automate internal processes such as material purchase approval flow, document file upload, customer data collection, technical teams communication when new documents are published in the file repository, and recently the integration between our chatbot to support technical and commercial teams, implementing in the bot the sending of emails with attachments and password validation by 2FA. All these automation have been integrated with Office365 products: SharePoint, Microsoft Forms, Outlook 365, Office 365 Users, and Microsoft Teams. Activity flows utilize various integration components such as HTTP webhook, Egnyte, Office 365 user, and groups search. As a result, we reduced the time spent on internal processes, with email exchanges and billing between teams, improved the dissemination of important documents, and expanded the resources and services available to our internal users.
  • Easy to configure and implement the flows.
  • Large catalog of addons and integration components.
  • Ease of working collaboratively.
  • Allows creation of custom flow components.
  • Easy to share and distribute the flows.
  • Depending on your license type, access to different integration components
  • Documentation about some components, functions, and usage syntax needs to be improved.
  • A tool for creating custom connectors.
  • Poor visualization of complex flows with multiple steps and unfolding
For those who use Microsoft and Office 365 products, it is a great orchestrator and Automator of routines, running autonomously to integrate SaaS products, databases, and collaborative tools such as Teams and Sharepoint. Depending on the need, a Premium subscription is necessary, as it enables a series of native or third-party connectors and integration services. Integrations with third-party systems and services require you to have a subscription or license to these services. Microsoft Flow will be much better used in situations involving several teams, or manual processes with many steps, standalone use can automate many routines that should be done using a workstation, even if server components, such as Sharepoint, are required. Possible to create a flow integrating the components of these two environments. However, the workstation flow editor is not for beginners, it is a more complex tool that requires prior knowledge of the functioning of corporate systems and infrastructure and programming logic.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I currently use this to send out automated emails for quality assurance record entry and other types of automated emails. I primarily use this for end-users to view quality assurance results. The problem that this problem helps with is emailing out in masses automatically instead of me having to do it. I also have a workflow built that emails out with attachments to help keep communication as up-to-date as possible.
  • Send automated emails
  • Notifies colleagues / managers when records have been entered.
  • Sometimes I have to really research how to do something in power automate. It's great, but it would be better if it could be even more user friendly
  • Is there something other than forums to learn how to do certain things in power automate?
It's well suited for sending out automated emails or receipts of records entered. This has been extremely useful for our quality assurance initiative for keeping track of each QA and allowing each colleague an emailed / time-stamped receipt of their findings for review. It also has worked well for communication purposes, to send out emails to various teams with attachments and for them to go back and search through SharePoint instead of rummaging through their email trying to find something.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Implement Business process primarily around sending emails, and status updates. Also used in Lift & shift of data between various systems. The availability of the connectors makes it very easy to integrate with other systems. Mostly used with SharePoint online in the backend. Automation tasks are also implemented when there is a need to schedule certain overnight jobs
  • Sending Emails based on status updates
  • Connectors with other systems
  • Failure back mechanism & tracking
  • Time to develop complex workflows
  • Code tracking
  • Commenting in the steps for easy manageability
  • better UI to split steps in viewable pieces
Being in Microsoft ecosystem Power Automate will be a natural choice due to its extensive set of connectors. Easy to integrate basically plug and play with various Microsoft offerings. In case you have systems outside the Microsoft ecosystem then evaluate the availability of the connectors & pricing prior to the decision of adopting Power Automate.
Dineshkumar Rajendran | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Power Automate solution to automate workflows for SharePoint online solutions. Few business problems that addressed using Power automate: 1. SharePoint Approvals flow 2. Capture audit version from the SharePoint items 3. Read email attachments and upload to SharePoint 4. Monitor the field status change in the SharePoint list and send email notifications to users for action
  • Automate SharePoint Approval flows
  • Integration with Outlook
  • Item updates in SharePoint list
  • File uploads to Document library
  • Integration with RPA tool like UiPath
  • No activity disable feature in the workflow, this would have saved lot of time
  • Allow turn off feature to not trigger any pending runs in the queue or add new feature to just run pending runs when the workflow is turned off
  • Allow easy copy and paste activities from UI
Here are couple of use cases where Power Automate is well suited for us.

1. Send auto-reply to users whenever an email received to Shared mailbox. Currently Outlook 365 auto reply function allows to send auto response just onetime but the requirement is to send auto response to use whenever an email received. This was easily automated using Power Automate integration with Outlook 365.

2. Integrated well with Teams channel. The teams notification is expected to send when the status change in SharePoint online list time. This is the common use case from the business group, workflows can be automated in few seconds using Power automate
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Microsoft Power Automate to connect external services and manage internal workflows. We have it pass data between customer-facing applications such as forms and bring it into employee-facing applications such as task lists and processes for review and approval. We also have it watch incoming tasks and schedule them on the calendar, as well as track the completion of tasks for internal review.
  • Work with other Microsoft apps
  • Checks reliably for triggers
  • System itself is very stable
  • They fail to update when external APIs are updated
  • Difficult to set up for non-IT
  • Can be overkill for those used to simpler products
It's best if you have internal support for Microsoft or are well-versed yourself. It's not an intuitive interface, and not meant for simple everyday users to manipulate. It's often too powerful and provides too many options that get into programming and syntax rather than taking something simple like stripping the subject line of an email and repurposing it for the title of a task.
Faizal Ansari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it along with other automation tools. It is a great product which serves as an integration tool. We are able to connect different systems either by using the provided connectors or HTTP requests to automate. We have built finance solutions, travel requests and contractor onboarding business processes.
  • Integration
  • Cost efficient
  • Easy to Use
  • 90 days turn off for workflows is very limiting
  • More actions for teams integration
  • Being able to have a super admin account that shows all workflows in the company
Integration, connecting different services and products
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Power Automate mainly for handling the email communication from our clients.
Furthermore we use it to stream productrequests to the correct departments.
  • (re)direct emails
  • handle documents upon creation in a folder
  • excellent connections with other software solutions
  • event handling on unsurpassed level
  • reading the content of pdf files. Not everybody is fluent in Regex commands
Routine scenario's are handled very well with Power Automate.
Special tailored streams should not be automated. The amount of work does not outweigh the benefit.
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