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Clari Copilot

Clari Copilot
Formerly Wingman

Overview

What is Clari Copilot?

Clari Copilot helps revenue teams win revenue-critical moments. Clari Copilot’s conversation intelligence platform gives reps and managers tools to compete, spot revenue leak, and close deals. It offers:Real-time battlecards and monologue alerts, so reps can navigate objections with ease and…

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Recent Reviews

TrustRadius Insights

Clari Copilot has proven to be an essential tool for a variety of use cases across sales and customer-facing organizations. Users have …
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TrustRadius Insights
TrustRadius Insights

Wingman review

8 out of 10
December 11, 2022
Incentivized
We used to invite Wingman to all calls within the company. - For internal calls, it was a good addition to training sessions so that …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Wingify (Computer Software, 51-200 employees)
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Pricing

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Growth

$720

Cloud
per year per rep

Accelerator

$1,080

Cloud
per year per rep

Enterprise

$1,320

Cloud
per year per rep

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trywingman.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $60 per month per rep
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Product Details

What is Clari Copilot?

Clari Copilot helps revenue teams win revenue-critical moments.


Clari Copilot’s conversation intelligence platform gives reps and managers tools to compete, spot revenue leak, and close deals. It offers:


  • Real-time battlecards and monologue alerts, so reps can navigate objections with ease and learn from winning behavior. And managers can track rep performance without 100s of hours of call shadowing.

  • Deal-changing insights like potential blockers, competitor mentions, and next steps, without having to listen to call recordings and keep track of multiple dashboards to know where a deal is in the sales process.

  • A RevGPT feature that automates busywork, with formatted call summaries, next steps, and suggested actions, in Slack. The feature can also be used to transform lengthy enablement material into concise battlecards.

  • Clari Copilot is SOC 2 Type 2 certified and GDPR ready, so it can operate with enterprise grade security. Users can manage their org with role-based access, single sign on, and active recording consent.

  • Clari Copilot integrates with dialers (e.g., Outreach, Aircall, HubSpot, RingCentral), video conferencing tools (e.g., Zoom, Google Meet, GoToMeeting) and CRMs (e.g., SalesForce, PipeDrive, HubSpot) to bring all the intelligence together.




Clari Copilot Features

  • Supported: Real time battle cards
  • Supported: call recording, Game tapes and call library
  • Supported: Deal central

Clari Copilot Screenshots

Screenshot of Call Library — Organized, searchable and shareable recordingsScreenshot of Call Summary — For full visibility on every sales interactionScreenshot of Call ScorecardsScreenshot of Game Tapes — A Netflix for salesScreenshot of Deal Central —An early-warning system for at-risk dealsScreenshot of Team Dashboard — Tracks coaching-led performance improvements

Clari Copilot Video

Stories from customers

Clari Copilot Integrations

Clari Copilot Competitors

Clari Copilot Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Frequently Asked Questions

Clari Copilot starts at $60.

Gong, Chorus by ZoomInfo, and Mediafly Coach360 are common alternatives for Clari Copilot.

The most common users of Clari Copilot are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(115)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Clari Copilot has proven to be an essential tool for a variety of use cases across sales and customer-facing organizations. Users have found that the call recording feature, Wingman, is particularly valuable for training purposes and creating sales playbooks. By recording calls and easily sharing the recordings with clients, users can improve their sales conversations and gather valuable intelligence. The call transcripts generated by Clari Copilot are useful for sales pipeline calls with the leadership team and can even be used to create minutes of meetings.

Sales representatives find that using Clari Copilot allows them to fully engage with prospects during calls, eliminating the need to take notes. The call recording feature ensures that all information shared by clients is captured, eliminating the need for follow-up requests. Sales managers leverage Clari Copilot to listen to and filter calls by keywords, enabling them to track objections and identify areas for improvement. The ability to cut and upload specific parts of calls for training purposes has been instrumental in improving the performance of existing team members and facilitating the onboarding of new hires.

Customer success managers also benefit from using Clari Copilot to record client meetings, review calls, and share feedback. The user-friendly dashboard simplifies call analysis, tagging sections, and searching for specific keywords. Integration with Slack automates the process of sending call minutes to users. In addition, Clari Copilot is highly recommended for monitoring calls or demos within sales or customer-facing organizations. It saves time for customer success managers and enhances productivity on calls.

Overall, Clari Copilot offers a range of features that enhance efficiency and scalability in sales and customer-facing teams. It provides valuable insights through call recording, real-time coaching, and sales performance analysis. Users rely on it for training, coaching, reviewing calls, and identifying areas for improvement. The transcription capabilities help with notetaking and transcribing external calls, while the ability to read call transcripts is useful in situations where listening to the call is not possible. With its affordable pricing, Clari Copilot offers functionality similar to more expensive options, making it a valuable tool for small businesses and startups.

Intuitive User Interface: Several users have found Clari Copilot's user interface to be intuitive and easy to navigate. They appreciate the clear and intuitive design, which allows them to quickly find and access the features they need. This intuitive interface has made it easy for users to perform tasks efficiently.

Call Recording and Transcripts: Many reviewers have praised Clari Copilot's call recording feature. They find it helpful for various purposes such as training sales reps, ramping up new team members, and evaluating team performance. The ability to record calls and provide transcripts of conversations is particularly valuable, as it allows users to review and analyze the content for future references.

Keyword Filtering: A number of users appreciate the ability to filter calls by keywords in Clari Copilot. This feature saves them time as they don't have to listen to entire calls. They can easily find specific parts of the call that are relevant to their needs. Users feel that this feature improves their productivity and makes it easier to find important information.

Missing or Bouncing Calls: Some users have reported experiencing issues with the software missing or bouncing off calls, especially when a prospect joins late.

User Interface Usability: Several reviewers have criticized the user interface of Clari Copilot, stating that it lacks fluidity and navigation. They suggest improving usability by shifting from icons to text and icons.

Unreliable Call Transcripts: A number of users have expressed dissatisfaction with the accuracy of call transcripts provided by the software. They mentioned that the transcripts are sometimes unreliable and inaccurate, particularly in picking up words or accents.

Users commonly recommend Wingman for its effectiveness in tracking sales processes, coaching new reps, and providing additional information to the team. They appreciate the excellent customer service provided by Wingman, ensuring optimal utilization of the solution. Many users also highly recommend Wingman as a valuable tool for training Go-To-Market (GTM) teams. These recommendations emphasize the strengths of Wingman and highlight its potential benefits for organizations with larger sales teams conducting business primarily through video or phone calls.

Attribute Ratings

Reviews

(1-25 of 82)
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September 27, 2023

Best Sales Interaction platform available in the market

Neha Pant | TrustRadius Reviewer
Neha Pant
Account Manager- Existing Business
Wingify (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The overall experience has been great. It's a wonderful tool for managing the sales interaction process end to end. The AI-driven insights offered are valuable both to the AE as well as the manager who is alerted whenever a deal is at risk and is offered suggestions. It can be used as a wonderful coaching tool too. Not sure about areas where it cannot be used because we are a SaaS company and for us Wingman is an indispensable tool.
January 26, 2023

Best tool for call recording and analysis in the market !

Siddhant Salil | TrustRadius Reviewer
Siddhant Salil
Customer Success Manager
VWO (Computer Software, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
  • Wingman works really well if you wish to analyze your calls in detail after the meeting
  • It's very easy to identify specific sections of the meeting based on the transcripts recorded
  • Easy to trim the sections that are not necessary and share them recording both internally and externally
  • Ability to add comments to the recordings that can be used for future reference
January 26, 2023

Great speed, bad transcription!

Verified User
Account Manager in Customer Service
Financial Services Company, 201-500 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for quickly recording calls and viewing the recording. Bad if your main use-case is transcription. Often times the transcription feature is very inaccurate and captures fake sentences or things not said. Also, sometimes the software just doesn't show up to a call or arrives late. I don't think it is the most consistent platform but the speed to upload is great.
January 25, 2023

Wingman - One of the best Sales intelligence softwares I've used

Ram Venkatachalam | TrustRadius Reviewer
Ram Venkatachalam
Senior Account Executive
PipeCandy (Computer Software, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Wingman would be well suited for any organisation with more than 5+ reps in their sales team. Recording all the demo calls will create a playbook which will help the reps learn from each other and also to ramp up new reps with how to conduct the demo and discovery calls.
January 23, 2023

A Great tool for training and leveling up client call experience.

Verified User
Administrator in Customer Service
E-Learning Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For the overall monitoring of sales calls and validating claims, it is a great tool and does exactly what we need. A change that would be great would be the ability to set a condition for any member on the system to either be able to download transcripts or prohibit downloading transcripts without them needing to be made admins. We have the finance department that often needs access to the transcripts as evidence in Stripe disputes, but they have to be made an admin to be able to download the transcript even though they don't actively use Wingman except for downloading transcripts.
January 23, 2023

Wingman - A true wingman on your sales call! - justifies the name.

Verified User
Consultant in Sales
Information Technology & Services Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
My role is of solutions engineer and referring to the discovery calls are really helpful for me to design the solution for the clients.

There are some features like battle cards which can help sales team with their talk track during the call.

And the Analysis feature can help in improving the sales call quality for future calls
January 23, 2023

Best Recording Tool

RM
Rutvik Mahendru
Customer Success Manager
Recruit CRM (Internet, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I take an average of 5 calls daily and train my juniors and give sessions, so the call must be recorded and you can create playbooks in Wingman as well.In my experience,the annoying part is when you watch the recording it hangs for 10 sec in the start and I reported it a long time back still it happens only this issue is there!
January 23, 2023

Wingman - An essential tool for sales.

Verified User
Representative in Sales
Information Technology & Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Wingman is an amazing tool for sales processes as it will help you streamline and organize your team's calls. for anyone with a sales team, having wingman enables you to sort your team's calls effectively. Plus, the speech to text conversion feature is totally worth it.
January 23, 2023

The best you need for Sales rep training

Naman Negi | TrustRadius Reviewer
Naman Negi
Associate Manager Sales
Wingify (Information Technology & Services, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is best for sales team and account managers. All the meetings can be recorded and transcribed making it easy to train the reps, take future references and understand the client the case and the persona better. You can save a lot of time by not going through the recording of the entire call. Just scroll down to the part and you can see the updated transcrip
December 09, 2022

Wingman, ensures our team is aligned and has visibility to customer voice

Verified User
Employee in Sales
Computer Software Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you need it for the fundamentals or basics such as note taking, call recording, ability to go back and view your calls to improve then it's a fantastic solution. If you're hoping for the AI to automate the note taking process where it automatically captures the fields your company wants you to track then I would steer away
December 08, 2022

Insights and notes with Wingman

Rahul Jain | TrustRadius Reviewer
Rahul Jain
Senior Software Engineering
Censius (Internet, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It is very well suited in video conferencing and sales pitch calls. With internal engineering stand-ups and other sprint planning meetings also it has helped us but if there is an very informal meeting where people would tend to use different language and notes are not that important is good to pause Wingman.
December 07, 2022

Great for small virtual-meeting companies

Verified User
Engineer in Information Technology
Marketing & Advertising Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited for companies that do zoom/meet only, with no phone calls. Wingman's notetaker automatically joins online meetings and self-records (but it does not always successfully join, and it has some issues if you start early)... an API integration can be built around uploading call logs/recordings from an on-premies phone server, but that was far more effort than we thought it would be.
December 03, 2022

Excellent tool for improving sales conversations.

Verified User
Director in Professional Services
Information Technology & Services Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Wingman is well suited for organizations that have large demand/lead generation teams that need to talk to prospects on a daily basis. Wingman may not be appropriate in places where sales conversations are more confidential, and the customers may not like to be recorded.
November 23, 2022

Excellent for Sales Development Teams!

Verified User
C-Level Executive in Corporate
Oil & Energy Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
If you have any type of sales position where people are taking calls from customers, Wingman is an invaluable asset. It can help guide your team to provide a better experience for the customer, feel more confident in the message they are delivering, and ultimately close more sales than ever before.
October 28, 2022

Best Call Recording tool ever!

Verified User
Consultant in Customer Service
Information Technology & Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's best suited in scenarios for sales and go-to-market teams where a lot of communication and critical points can help. It's also suited for internal team discussions where you want to take critical notes. It helps in saving a lot of time so that anyone can come back to the call and listen to it or check the essential highlights or bookmarked time stamps for better visibility.
October 23, 2022

Wingman helps your sales team fly!

James Huse | TrustRadius Reviewer
James Huse
Senior Account Manager
INFUSEmedia (Marketing & Advertising, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's suited to New Business calls when you need to make an impact and be fully focused rather than having to worry about taking notes. Not so much to existing relationship calls, when finer details are still important, but less so than when you are trying to win new business.
October 21, 2022

Wingman lives up to their promises

Verified User
Team Lead in Customer Service
Information Technology & Services Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Wingman allows to record your zoom meetings and crop them and translate them into text. Wingman is not that good whenever youre searching for a particular meeting on the search bar. Sometimes I have to go to Hubspot and look for the company's profile and look for the wingman recording link.
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