Name: Wipro Desktop Outsourcing
Rating: 1 (1 reviews)
Author: Wipro

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Mobile App Development

Product Analytics

Development

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Enterprise Generative AI

Enterprise

Accounting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Recruitment Agency

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Application Server

Cloud Storage

Consulting and Advisory Services

Cybersecurity Consulting

Database Load Balancing

Distributed Denial of Service (DDoS) Protection

Embedded Business Intelligence (BI)

Embedded Database

Enterprise Architecture Management

Fraud Detection

Function as a Service (FaaS)

Integration Platform as a Service (iPaaS)

Mobile Data Security

Mobile Device Management (MDM)

Mobile Identity

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Software Composition Analysis (SCA)

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Appointment Scheduling

Competitive Intelligence

Content Management

Customer Journey Mapping

Email Marketing

Gamification

Heatmap and Session Recording

Landing Page

Marketing Automation

Mobile Advertising

Online Proofing

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Lead Generation Services

Multichannel Retail

Product Configuration

Quote to Cash

Sales Email Tracking

Sales

Cloud Infrastructure Entitlement Management

Identity Threat Detection & Response Software

Virtualization Security

Security

Construction Workforce Management

Dental

Vertical-Specific

large

medium

Accenture

IT Professional Services

small

Deloitte Consulting

Deloitte

Computacenter Desktop Outsourcing

Computacenter

HCL Desktop Outsourcing

HCL Technologies

Atos Desktop Outsourcing

Atos

CGI Desktop Outsourcing

Ciber Desktop Outsourcing

Ciber

CompuCom Workplace Technology

CompuCom Systems

DXC Desktop Outsourcing

DXC Technology

Dell APEX Managed Device Service

Dell Technologies

Fujitsu Desktop Outsourcing

Fujitsu

India headquartered IT services company Wipro offers desktop outsourcing.

Wipro Desktop Outsourcing

Desktop outsourcing involves contracting an outside company to maintain desktop or client platforms (including notebooks and mobile platforms used by remote employees) and other elements of IT infrastructure management (such as IT asset management). Responsibilities assumed by the outsourcing company are usually restricted to hardware and operating system, not general help desk and application support.

Desktop Outsourcing

Online Media

Likelihood to Recommend

Wipro

We use Wipro Desktop Outsourcing as a third-party solution to support the day-to-day responsibilities of managing technology assets. It is intended to relieve the routine duties of technicians and eliminate errors caused by fatigue. It was also intended to reduce the necessity for certain positions and activities that could be automated. 

Product Usage

We use Wipro Desktop Outsourcing as a third-party solution to support the day-to-day responsibilities of managing technology assets. It is intended to relieve the routine duties of technicians and eliminate errors caused by fatigue. It was also intended to reduce the necessity for certain positions and activities that could be automated.

Things done well

Actual processes often do not match published instructions
Support for the system is erratic
The logical flow of some of the systems is illogical

Things done poorly

Wipro Desktop Outsourcing is best suited to situations where there are a large number of machines that need constant updates and monitoring.

Unfortunately the behaviors the system exhibits makes it an unreliable choice for working with a large number of machines that need constant monitoring.

Most Important Features 3.4.21

We have had to dedicate personnel to monitor the system
We have had delays in responses to problems due to reliance on Wipro Desktop Outsourcing support

Return on Investment

Wipro Desktop Outsourcing was cheaper and the sales force was more aggressive.

Alternatives

Wipro Desktop Outsourcing 2023-11-06 07:54:57

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Wipro Desktop Outsourcing

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