TrustRadius Insights
Users across various industries have found Wix to be a suitable platform for building and modifying websites, even without extensive …
Starting at $14 per month
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What is Wix?
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
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Popular Features
- Library of website themes (90)8.484%
- Admin section (84)8.282%
- Mobile optimization / responsive design (93)7.979%
- Page templates (93)7.878%
Reviewer Pros & Cons
Pricing
Website Plan - Combo
$14
Cloud
per month
Website Plan - Unlimited
$18
Cloud
per month
Website Plan - Pro
$23
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.wix.com/upgrade/website
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14 per month
Features
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Product Details
- About
- Tech Details
- FAQs
What is Wix?
Wix is a free hosted website builder, designed to be user-friendly and highly customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
Wix includes customizable HTML5 templates that can be used with its drag n' drop website builder. The vendor also offers 24/7 support and an App Market with over 200 apps. (These paid apps, as well as professional services offered by Wix, allow the company to make money while keeping its hosting service free.)
Wix includes customizable HTML5 templates that can be used with its drag n' drop website builder. The vendor also offers 24/7 support and an App Market with over 200 apps. (These paid apps, as well as professional services offered by Wix, allow the company to make money while keeping its hosting service free.)
Wix Video
Wix Demo
Wix Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
Wix starts at $14.
Reviewers rate Code quality / cleanliness highest, with a score of 8.8.
The most common users of Wix are from Small Businesses (1-50 employees).
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Reviews and Ratings
(342)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users across various industries have found Wix to be a suitable platform for building and modifying websites, even without extensive coding experience. Small technology companies, seasonal farmer's markets, and Digital Media programs have commonly chosen Wix as their go-to solution. The platform is valued for its low cost and user-friendly interface, making it an ideal choice for creating personal work portfolios, showcasing writing clips, and attracting job opportunities.
Businesses looking to streamline their sales processes also use Wix for managing sales funnels, pushing out Shoutouts, and managing lead forms. Moreover, Wix supports partner websites by providing valuable information about the company in multiple languages. Nonprofits find Wix particularly valuable in creating functional and professional websites with minimal web development knowledge. It is also widely utilized by individuals with small budgets and simple website needs.
Another key use case of Wix is helping small businesses and churches build and maintain easy-to-manage websites. Organizations and businesses utilize the platform to create websites that build brand value, engage with their audience, and communicate news and updates effectively. Administrators also leverage Wix to continuously change, grow, and publish their websites as they transition to new roles. Businesses have successfully transferred critical aspects of their operations such as payment processing, email management, domain name hosting, and website building to the platform.
Wix has consistently helped businesses become more self-sufficient by empowering them with greater control over their website publishing. Additionally, small companies have used Wix as a tool to improve their blog writing and design skills. With its wide range of functionalities, user-friendly interface, and affordability, Wix has proven itself as a reliable solution for diverse website building needs across multiple industries.
Users commonly recommend the following when using Wix:
-
Customize Wix templates: Users suggest taking advantage of Wix's wide range of templates and customizing them to improve the look of the website. This allows for a modern design without requiring bespoke programming or specialized web development skills.
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Ideal for small businesses and beginners: Many users recommend Wix for companies with zero web experience and small businesses looking for a simple website builder. It is considered user-friendly and cost-efficient, making it suitable for those who want to promote their business without spending a lot of money on a website.
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Great for attractive websites but limited features: Wix is often praised for its ability to create beautiful websites, particularly ones that showcase images, photographs, or videos as part of a portfolio. However, users caution that it may not be suitable for professional use or more advanced needs. They suggest considering other options if additional features like shopping, email campaigns, and analytics are required.
Overall, users find Wix to be an effective option for quickly setting up a modern design. Its customizable templates make it accessible to beginners and small businesses, allowing them to create attractive websites without the need for extensive web development knowledge. However, users note that there may be limitations in terms of advanced features and recommend exploring other options if these are necessary.
Attribute Ratings
Reviews
(1-25 of 59)Companies can't remove reviews or game the system. Here's why
July 24, 2023
Efficient all in one website and marketing system
as a website editor, email marketing system, and some other marketing, and subscriptions
- all in one marketing system
- affordable
- website
- seo
- custom form reporting and exporting
- customised subscriptions
October 25, 2022
Wix used to be good, but messed it up big time
Score 1 out of 10
Vetted Review
Verified User
I have used Wix for several websites so far. The main reason would be to create an internet presence and to increase the professionalism with which our NGO is being perceived
- Prefabricated websites that can be adjusted by its users
- Website templates which are visually attractive
- In my opinion, with the removal of the ADI web-building tool in favor of editor, user-friendliness has suffered tremendously.
- In my opinion, the removal of the ADI web-building tool in favor of editor makes that a big portion of a website has to be redesigned, as items are now linked to each other in a different way than before.
- In my opinion, the removal of the ADI web-building tool in favor of editor makes Wix only usable for professional website builders and no longer for the general public.
Score 8 out of 10
Vetted Review
Verified User
We used Wix to create our website and create our brand value, get more and more people engaged with our organization and join us. Wix helped us to manage the people willing to know about our organization, maintain their details, communicate with them, and update them with all the latest news and information about our organization. Wix helped us make a larger audience know about who we are and get engaged with us. This helped us to book and host events and bring our organization to ground level and over the Internet.
- Its pre-made design and template make it easy to make any type of websites.
- Its Drag and Drop feature makes it easy even for beginners to make websites.
- It makes it easy to directly connect with customers and site visitors.
- Help you make your logos.
- Helps in website and store management.
- Lot of premium features for Free.
- Wix sometimes takes time to sync the updates you made to your site.
- Lot of feature and options, so beginner get overwhelmed and confused of what do use and how to use.
- Wix Support system takes a lot of time.
Score 10 out of 10
Vetted Review
Verified User
I have used Wix for my business and making it the preferred website builder for my clients. It is great for designing one page landing pages that don't take up to much time in the early stages of business. The robust templates makes it easy to design a custom and clean website that looks professional while giving you a online presence that doesn't break the bank!
- Ease of use
- Provides a robust library of templates and design elements
- Great customer service and technical support
- Moving a custom domain can be more of a seamless process
- The ability to customize for novice can be improved
- Customizing the look and feel on the mobile interface
March 03, 2022
Wix: a simple and easy way to develop a website yourself
Wix gave me the easiest solution for building a website. The layout and designs were simple and effective. It helped increase my credibility by being able to exist as an artist on more than just social media. It also gave fans another way to feel connected to my brand and shop for merch.
- Easy design tools for any one person.
- Tasteful design choices and layouts.
- Easy to edit
- The price became too high so I left.
- Tutorials for implementing music.
- Less layouts to choose from
November 06, 2021
Designed for early stage start-ups
I use it to build two of our company's websites - two different domains. I'm the only one who builds the sites. It allows a start-up like ourselves the ability to quickly build and update a website without having to use web designers, etc. I also have the flexibility to integrate with tools like Hubspot.
- Default components
- Wizard to put together initial site
- Royalty free images
- Not enough templates
- Severe limited designer mode
- Some rights only available to owner
September 07, 2021
Wix is a great choice for your first website
Wix was the one stop solution for building our company website. The site was created here and is hosted on Wix servers. They walked us through setting up our email addresses on [our] domain. Updating our site is a breeze - the Wix tools are very easy to use and intuitive too.
- Website setup and creation
- Editing
- Adding content
- Dashboard page can be a little 'busy'
- Analytics can be confusing
May 28, 2021
What do I think about Wix?
We use Wix for different clients, these clients prefer to use it as it is easier and more intuitive for them instead of some other technicals CMS.
We do not face any problems with it. it's been a good way for us to explore new applications that brings value to our design business.
We do not face any problems with it. it's been a good way for us to explore new applications that brings value to our design business.
- Intuitive.
- Versatile.
- Easy and fast.
- A more complete design layout.
- Templates are not interchangeable.
- Loading speed could be better.
Wix was a website platform that I had recommended to a friend who wanted to create her own website for her business as she could not afford to pay someone else to do it for her. After using Wix a few years before her, I knew it was a tool she could use to get a basic website up and running to start promoting her services. Fast forward 2 years, I now manage and update her Wix website and use several features to optimise her website and its performance.
- Easy to create and duplicate website, and web pages for similar products, services and campaigns, so you do not have to start from scratch
- Find features such as video, image and button, and templates to customise your website's feel and look. For example, recently, I was able to add a countdown timer for the sale of tickets to our online conference.
- Creating website Anchors - making it easy for you to take a visitor to a particular part of a page so that they do not need to scroll through the entire webpage making it more user-friendly.
- The SEO part of Wix makes it easy for you to set up meta data, create fully functional social media shares that are on brand and looks professional in the Google search engine..
- Mobile response - finding the mobile view of the website is non-responsive, and that's very frustrating as we know most of our customers are finding us that way.
- The speed of loading the pages is not good and can come across as slow, especially via mobile. With users being less patient, this could reduce website visitors and them exploring our webpages.
May 24, 2021
Easy-to-use Wix
Our organization has used it to built a website by one department. It addresses the issue of having to build a website from scratch. There is customer support from Wix which is quite helpful. Wix is flexible, it offers stunning designs, has automatic site backup and the price is acceptable.
- Automatic site backup
- Excellent templates
- Website apps available
- Templates can't be changed easily
- Loading speed
- More languages
May 24, 2021
The Truth About Wix
Wix is used by our entire company. It is the platform that we use to communicate with our customers, our shop is on the Wix platform, and the branding is done using their tools. We have been recommending it to multiple other business partners and / or sister companies, and everyone had been satisfied with it.
- E-mail integration
- Shop set-up and e-commerce
- Design Flexibility
- Newsletter plans
- Pricing is high for a start-up.
- It is not very intuitive in one particular aspect - that is the design of the customer log-in accounts for the forum; difficult to customize the design. But that is only one feature that is a bit dodgy. Called support, I have always been walked through the process very carefully and patiently.
May 24, 2021
Wix - You get what you pay for
I used Wix as the CMS for a nonprofit organization who retained me to build an inexpensive website for their organization. The purpose was to get the word out about a product being marketed by the organization that would raise awareness and money for shelter animals.
- Wix has an easy to use drag and drop design interface.
- Wix is an inexpensive option.
- Wix provides user manuals and an easy to navigate help section.
- Wix's drag and drop feature needs some work. You can drag something over, but it doesn't drop easily and can overlap other sections.
- There are so many options that a beginner could get easily confused.
- The backend is messy and difficult to navigate.
It is used to create websites for clients who specifically request the use of it. It's an easy solution for clients who are not versed in the back end of web development as the WYSIWYG in Wix is extremely user-friendly to use for almost anyone and has a lot of options.
- Easy usability for anyone.
- WYSIWYG
- Affordable
- Easier way to upload photos (too many steps currently).
- Needs a tablet view.
April 22, 2021
Great basic website designer!
I use Wix as a training tool for the call center I work for. They can use it as a resource also to reference different aspects of how a call should go. Also, it has all of our call scripts and information that customers may inquire about. There are buttons for each question a customer may have, with the proper response for our agent to use.
- Wix makes it simple to set up a basic website in a matter of hours.
- They have a lot of options in the free version.
- It is super simple to create a website that is easy to use.
- There are some extra features that are not available in the free version.
- The user interface can use some improvement when it comes to the overall layout.
- They could also add to the tutorial library to help new developers further.
March 11, 2020
Wix is an ok CMS
The owner of the company that I created a Wix website for was very specific for how he wanted his website to look and feel. With this, my only option was to create a site on Wix because it allowed me to drag and drop components exactly where they needed to go so the WYSIWYG is fantastic for this.
However, SEO tools and options are lacking, even with the option to add custom HTML code.
The image library doesn't function ideally but it can get the job done.
However, SEO tools and options are lacking, even with the option to add custom HTML code.
The image library doesn't function ideally but it can get the job done.
- WYSIWYG is great at placing things exactly where you want them to go.
- The site is very easy to use.
- Integrations work well.
- SEO Tools
- Image Library functions
March 10, 2020
Give your business an outstanding image.
Score 10 out of 10
Vetted Review
Verified User
Wix has given me the ability to continuously change, grow, and publish my website using an extremely user-friendly platform.
- Wix provides an extremely user-friendly platform that makes it easy for someone with no experience to create a professional image for their business(es).
- Wix is affordable.
- Wix provides easy third party access to other appropriate services like claiming domains and Gsuite business email accounts.
- Wix offers the ability to schedule bookings, receive payments, and even link your email messages through your customized website.
- Wix can improve on the speed of their provided websites.
- Wix can improve on the speed performance for users creating their websites on their platform.
- I would like to see Wix keep me locked into the rate that I started with two years ago instead of incrementally raising the price, or at least advise upfront that over a period of time, the pricing can be expected to increase.
Wix is no longer being used in our organisation. Although they are making efforts to foster relationships with agencies, ultimately they are more concerned about the end-user, which is completely fine because that is their business model, but as an agency, I can't justify using Wix for several reasons which we'll get into in the review.
- Friendly to never before web designers.
- Can be a good free tool to create a starter site.
- Good for students to learn the very basics.
- When I last used it the websites created felt slow and bloated.
- The SEO potential is just not there, it was not customisable enough.
- Can be limiting in terms of design and functionality.
Wix was used to build a website for our non-profit counterpart and the school we run as a part of the Sikh Onstitute. Wix is used to run the school website. It is used to solve the problem of communication, information update, and sharing.
- Easy drag and drop interface
- Calendar style bookings
- Quick use templates
- Cloud storage for media
- Domain buying
- More templates
- Free domain like Weebly
- More broad editing options
February 28, 2020
Wix is a win-win for taking your business to the next level with an easy website builder.
We used Wix to create our current client's website. This made it easier to create our own, versus having to outsource this kind of service, which can get very expensive and doesn't always correctly interpret the company's vision since they do not work in it. Also, Wix makes it easier to make any changes to reflect sales or other things happening in the company.
- It is a very user-friendly platform that even someone without experience can use.
- Cost-effective website creator
- They could work on the customer-service side.
- Compatibility with the web search engine you're using--not friendly with Firefox
February 27, 2020
Good options for beginners
We have worked with Wix with several agency clients. It has been a site builder used by clients that are looking for a free or low-cost website builder that can be used for someone without coding experience.
- Very easy to use. Especially for those who can't code or haven't built websites before.
- Cost effective
- Less features than most site builders
- Less integration options
February 12, 2020
Great website creator for simple websites
Currently my website was created on Wix and I have also created websites for my clients through Wix as well. It has been great on both fronts because it makes it easy for me. I have one dashboard to manage all the websites I've created and I get alerts for traffic to my website but I can also assign alerts to other emails so my clients get their own alerts.
- Lot of tools available and integrated right in for marketing, messaging, etc. that you may need besides a website.
- Just a few steps to get everything all set up once you've created your website. Very easy.
- Not the greatest in terms of SEO with Google.
- Lacks in-depth customization.
February 12, 2020
Wix makes web development easy
We use Wix daily to implement easy to build, affordable websites for our clients. We specialize in small businesses, many of which have a minimal marketing budget but need exposure on the internet. We love being able to quickly train our clients to use the backend and update the website when they need to.
- Easy interface
- Fast performance
- Mobile interface customization
February 08, 2020
Wix - The easy to use website creator
I use Wix, both personally and professionally. I manage my own website and my boss' site. Personally, it functions as an additional marketing tool alongside my Instagram and is an excellent source of income as well as with Wix's business tools and paywalls. Professionally, it extends my brand potential as a web developer and graphic designer.
- Layouts and Designs
- Ease of Mobile Design
- Speed
- Easier to manage color schemes
September 30, 2019
Tons of customization, but far too easy to mess up.
When I switched from WordPress, I spent several months working with both Wix and Squarespace. I ultimately decided to go with Squarespace, as I found that although Wix has more customization options, it was more difficult for our clients to use. Clients liked the "do anything" interface but quickly messed up their sites, which was a hassle for everyone.
- Good, simple on-boarding process.
- Lots of visual customization options.
- Many different themes to choose from.
- It's too easy to mess up the design of your site...you can literally drag and drop elements anywhere, which looks awful!
- The interface is messy and overwhelming for inexperienced clients.
- The branding is inconsistent. Wix looks modern and polished in some areas and old and clunky in others.
July 25, 2019
Wix Fast and Free to Start, But Should You?
Wix is used for managing a website. It contains current information, archives, and events calendar and a gallery. Wix is used by three people to manage the website. It is a fairly user friendly way to build a website once the user becomes familiar with the setup. The Free package is nice but paid does seem better.
- Wix makes it easy for users with no coding experience to create a visually appealing website.
- Wix has a variety of plug-ins including, galleries, forums, chat, blogging, Instagram, counter, PDF viewer, and many more.
- Wix is also connected with a large variety of third-party apps that can be used such as chatbot, contact form, Eventbrite, and Event Viewer.
- While Wix appears to make itself user friendly, there is a lot of apps that are unnecessary that must be waded through. When you are trying something new it is actually complex, until you get the "hang of it".
- Without a paid subscription Wix does not populate on Google searches very well.
- Wix hosts its pages, and again if you do not have a paid subscription the loading can be slow and burdensome.