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Wix

Wix

Overview

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

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Recent Reviews

TrustRadius Insights

Users across various industries have found Wix to be a suitable platform for building and modifying websites, even without extensive …
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Let create with Wix

9 out of 10
May 24, 2021
Wix is the most essential element for me especially when it comes to the creation of websites. Till now I have designed many websites not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Library of website themes (90)
    8.4
    84%
  • Admin section (84)
    8.2
    82%
  • Page templates (93)
    7.8
    78%
  • Mobile optimization / responsive design (93)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

View all pricing

Website Plan - Combo

$14

Cloud
per month

Website Plan - Unlimited

$18

Cloud
per month

Website Plan - Pro

$23

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wix.com/upgrade/website

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $14 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.9
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.7
Avg 7.6

Web Content Management

Features for managing website content

6.7
Avg 7.3
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Product Details

What is Wix?

Wix is a free hosted website builder, designed to be user-friendly and highly customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

Wix includes customizable HTML5 templates that can be used with its drag n' drop website builder. The vendor also offers 24/7 support and an App Market with over 200 apps. (These paid apps, as well as professional services offered by Wix, allow the company to make money while keeping its hosting service free.)

Wix Video

Wix Demo

Wix Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

Wix starts at $14.

Reviewers rate Code quality / cleanliness highest, with a score of 8.8.

The most common users of Wix are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(342)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users across various industries have found Wix to be a suitable platform for building and modifying websites, even without extensive coding experience. Small technology companies, seasonal farmer's markets, and Digital Media programs have commonly chosen Wix as their go-to solution. The platform is valued for its low cost and user-friendly interface, making it an ideal choice for creating personal work portfolios, showcasing writing clips, and attracting job opportunities.

Businesses looking to streamline their sales processes also use Wix for managing sales funnels, pushing out Shoutouts, and managing lead forms. Moreover, Wix supports partner websites by providing valuable information about the company in multiple languages. Nonprofits find Wix particularly valuable in creating functional and professional websites with minimal web development knowledge. It is also widely utilized by individuals with small budgets and simple website needs.

Another key use case of Wix is helping small businesses and churches build and maintain easy-to-manage websites. Organizations and businesses utilize the platform to create websites that build brand value, engage with their audience, and communicate news and updates effectively. Administrators also leverage Wix to continuously change, grow, and publish their websites as they transition to new roles. Businesses have successfully transferred critical aspects of their operations such as payment processing, email management, domain name hosting, and website building to the platform.

Wix has consistently helped businesses become more self-sufficient by empowering them with greater control over their website publishing. Additionally, small companies have used Wix as a tool to improve their blog writing and design skills. With its wide range of functionalities, user-friendly interface, and affordability, Wix has proven itself as a reliable solution for diverse website building needs across multiple industries.

Users commonly recommend the following when using Wix:

  1. Customize Wix templates: Users suggest taking advantage of Wix's wide range of templates and customizing them to improve the look of the website. This allows for a modern design without requiring bespoke programming or specialized web development skills.

  2. Ideal for small businesses and beginners: Many users recommend Wix for companies with zero web experience and small businesses looking for a simple website builder. It is considered user-friendly and cost-efficient, making it suitable for those who want to promote their business without spending a lot of money on a website.

  3. Great for attractive websites but limited features: Wix is often praised for its ability to create beautiful websites, particularly ones that showcase images, photographs, or videos as part of a portfolio. However, users caution that it may not be suitable for professional use or more advanced needs. They suggest considering other options if additional features like shopping, email campaigns, and analytics are required.

Overall, users find Wix to be an effective option for quickly setting up a modern design. Its customizable templates make it accessible to beginners and small businesses, allowing them to create attractive websites without the need for extensive web development knowledge. However, users note that there may be limitations in terms of advanced features and recommend exploring other options if these are necessary.

Attribute Ratings

Reviews

(1-1 of 1)
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Sarah Lightman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Wix gave me the easiest solution for building a website. The layout and designs were simple and effective. It helped increase my credibility by being able to exist as an artist on more than just social media. It also gave fans another way to feel connected to my brand and shop for merch.
  • Easy design tools for any one person.
  • Tasteful design choices and layouts.
  • Easy to edit
  • The price became too high so I left.
  • Tutorials for implementing music.
  • Less layouts to choose from
I like Wix. I like how simple and convenient the layout is for designing a website. It’s useful for selling a product online, or any creative who needs an outlet to market themselves. It’s useful for creating appointments and having an easy way for people to contact your business when they’re in need. For the price increase it wasn’t appropriate for someone like me who isn’t incredibly active on their website. I just use it to list creative news, projects, and the option to buy music from the site.
Web Content Creation (8)
85%
8.5
WYSIWYG editor
100%
10.0
Code quality / cleanliness
100%
10.0
Admin section
100%
10.0
Page templates
80%
8.0
Library of website themes
80%
8.0
Mobile optimization / responsive design
70%
7.0
Publishing workflow
70%
7.0
Form generator
80%
8.0
Web Content Management (4)
80%
8.0
Content taxonomy
80%
8.0
SEO support
90%
9.0
Bulk management
90%
9.0
Availability / breadth of extensions
60%
6.0
Platform & Infrastructure (2)
45%
4.5
API
N/A
N/A
Internationalization / multi-language
90%
9.0
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
CMS programming language or framework
N/A
N/A
  • The return has been good for increasing monthly subscribers.
  • It has provided a professional platform for industry people to research me.
  • Gave me a great first experience with building a website
They’re about the same in terms of quality except I get more for my buck using Squarespace which is why I have chosen to stick with Squarespace and stopped using Wix recently. I get the same deal with Squarespace, but for a lot less and that’s really important to me.
1
Website, merch sales, marketing, credibility, contact information
Basic to advanced web knowledge
  • Marketing it
  • Merch sales
  • Pitching
  • Visibility online
  • Creating an EPK
  • Using it as a virtual business card
  • Listing lyrics
  • If I want simpler formatting options
  • Rebuild the site from scratch
  • A separate site for fans only
I’m happy with Square space as of now, and right now I don’t also have a team that would be able to review for me whether it’s worth switching again. Wix was great in the beginning of my career, but I needed something different to support the release of my new music. I like the price for Square space more too!
No
  • Product Features
  • Product Usability
  • Product Reputation
It seemed like the best choice at the time and the easiest simultaneously. I was transferring my site from someone who made it for me. I think the single most important factor was its usability was simple and easy to navigate as a beginner in designing and maintaining my own website.
I think I would raise more questions in reviewing the product purchase and explore the feature more thoroughly. That’s one thing I didn’t know to do since I had no prior experience. I would also hire a web developer to review it with me. That way they can show me exactly what it offers and if it would be a good fit verses other sites.
  • Implemented in-house
No
  • SEO settings were not easy to find
  • Implementing music on the website took some practice
  • Figuring out the header and footer settings was challenging at times
Like I said I was a beginner so it was fun to navigate and teach myself how to implement the features when building and maintaining my site. It was a fairly easy place to host my domain, and creat something simple.
  • no training
It was pretty Easy to learn without training. Any questions I had, I looked at any tutorials they had available on the web. I’d recommend it to those who are fairly savvy with technology, but not to someone who struggles with that. They might need more hands on training and help.
I think the configuration and it’s ability is just fine. I don’t really have too much to comment on, as I didn’t really question it or notice it a whole like. I feel like it’s in a happy spot and its simplicity compliments it as is. There’s not much I would change.
I really don’t. I don’t feel this area is somewhere where I have the expertise to speak on it. I used wix over 3 years ago now, so there’s been enough time passing where my recollection is more dusty and faded, and not super specific. I’m sorry there not much more I can say.
No - we have not done any custom code
No I think I’ll leave it here as is.
I did not, at the time I had little to no room in my budget to afford them, and I had issues about asking for help. I usually Try to solve the issue on my own first, and then google Wix tutorials. I didn’t have too many problems with the site itself enough to need support.
No
I cannot as I didn’t use their support really. I used this product over five years ago, so it’s difficult to remember too much about their support system and how often I used it. I mostly did everything on my own and then used google and Wix tutorials, since I didn’t have most of those features in my budget.
As stated before I didn’t use the support as I did not have the feature and did not often enough need the help. I was able to figure it out mostly on my own by exploring the site. I’ve found exploring and playing on it told me how to do most things.
  • Colors and font options had a good selection
  • The background choice themes were ideal
  • The way to customize was easy
  • Linking music from elsewhere
  • Setting the dimensions of each page was trial and error
  • Figuring out the overall layout from scratch was something overwhelming
I think it’s very easy, simple, and anyone at any level can navigate it. I didn’t like the examples of pre-formatted layouts available. Sometimes too much simplicity leaves a lot of room for ambiguity at least for me. That’s one thing i really like about the site builder I use now, it helps me make a decision.
This goes into the past questions I answered. Its consistently, standards and overall deliverables are great! I just wish it had a little more performance wise regarding the options for page design, layout and recommendations for SEO headings and such. As a business owner, I don’t find myself to be an expert on websites and the marketing.
I never had an outage issue per say. I would say it was very reliable of a website building platform and as a marketing source there was never any issues connecting it to the server. I don’t recall there being any editing tools or hosting issues. Nothing went down when using it.
Any updates, requested analytics or the like had no hiccups, delays or loading issues. It was fairly efficient and effective on Wix in that regard. I don’t remember anything about software integrations from third pard other than maybe commerce ones for check out. I don’t think I ever had an issue with those either. There were no complaints from clients.
  • Go daddy
  • Paypal
  • Soundcloud
The domain connection for me to the host on Wix was confusing and overwhelming. I had little to no experience so I didn’t really know how it worked or what I needed ti do to to get it going. Paypal was fairly easy and so was SoundCloud. The step by step directions where pretty straightforward.
I haven’t used any of the above. I used Youtube, soundcoud, Paypal, Go daddy and a Spotify. I didn’t really use too much more. My needs were fairly simple at the time of purchasing and using Wix. I had not the knowledge nor the encouragement to use more than what I already knew.
It’s a fairly simple process to integrate third party companies and all, but it depends on what you’re trying to do and the results you want to achieve. The domain integration was the most challenging for me, but everything else was fairly easy snd simple. That’s all I can say on it.
One thing at a time and definitely take the time to get familiar and each thing you want to integrate before actually doing it. Look up tutorials if necessary and get help if you can’t figure things out solely on your own. Also take your time in general with the integration.
I just did self checkout. I didn’t speak to any one person or anything. I just went straight through to the website builder. I reviewed my options and chose the one I felt was best for me.
I’m sorry. I’m not really sure how to answer this question.
N/a I don’t believe I negotiated anything in my history of using Wix.
No, sorry! I can’t recall have an experience like this one.
Yes
It was super smooth, all I did was update my payment and the plan and it was instant access to my Wix account website options. I updated from basic to a commerce store option. It was a very simple and efficient process to gain access. No issues or down time. No unexpected impacts.
  • Financial gain
  • Credibility
  • Deepening of client relations
  • N/a I left Wix for Squarespace
Yes
That’s what I answered in the last question. I wanted to set up a store to sell merch. It went just great. It took some time to learn the new features, but it was a great addition to the website and drove more traffic and viewers from email and social media.
No
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