Wix Reviews

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Score 8.2 out of 100

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Reviews (1-25 of 59)

Josh Kratovil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy to build pages and sites that look professional, even with little web design experience.
  • The graphical user interface lets you see in real-time how your site will look.
  • Easy to add applications with further enhance your site.
  • Good value for the price, especially if you can find a coupon code as we did.
  • Easy to add and manage users.
  • Easy to get people trained up on how to build a page.
  • We registered our domain from Wix, and are unable to easily set up a page-level redirect in order to funnel traffic to our new web presence.
  • While useful, the GUI can be a bandwidth hog - you need a robust internet connection for the best experience.
  • Very easy to hit a ceiling on what you can do to make the page look good; would be great to have more robust onboarding for enterprise-level businesses.
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Andrew Folts | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Good, simple on-boarding process.
  • Lots of visual customization options.
  • Many different themes to choose from.
  • It's too easy to mess up the design of your site...you can literally drag and drop elements anywhere, which looks awful!
  • The interface is messy and overwhelming for inexperienced clients.
  • The branding is inconsistent. Wix looks modern and polished in some areas and old and clunky in others.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Lot of tools available and integrated right in for marketing, messaging, etc. that you may need besides a website.
  • Just a few steps to get everything all set up once you've created your website. Very easy.
  • Not the greatest in terms of SEO with Google.
  • Lacks in-depth customization.
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Heath Achatz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Wix makes it easy for users with no coding experience to create a visually appealing website.
  • Wix has a variety of plug-ins including, galleries, forums, chat, blogging, Instagram, counter, PDF viewer, and many more.
  • Wix is also connected with a large variety of third-party apps that can be used such as chatbot, contact form, Eventbrite, and Event Viewer.
  • While Wix appears to make itself user friendly, there is a lot of apps that are unnecessary that must be waded through. When you are trying something new it is actually complex, until you get the "hang of it".
  • Without a paid subscription Wix does not populate on Google searches very well.
  • Wix hosts its pages, and again if you do not have a paid subscription the loading can be slow and burdensome.
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Uday Singh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Wix provides a complete platform with a short learning curve. As a technology professional, I don't have time to resolve website problems.
  • The resulting product is professional, allows for enough detail, and can be updated easily with new developments.
  • The ability to quickly add blogs is important to me, as we must frequently provide extensive and updated technical information to relate to a sophisticated audience.
  • A very useful feature is the ease with which we can insert video in the website.
  • Wix appears to have been designed for retail businesses, given the presence of a shopping cart. An alternative format for technology companies would be welcomed.
  • Because the work we do involves design drawings produced in DraftSight and other CAD software, it would be particularly useful if we could import such drawings into the website.
  • Although Wix provides a library of photographs, few are technology oriented. More, please.
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Dan Hanna | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Wix makes it simple to set up a basic website in a matter of hours.
  • They have a lot of options in the free version.
  • It is super simple to create a website that is easy to use.
  • There are some extra features that are not available in the free version.
  • The user interface can use some improvement when it comes to the overall layout.
  • They could also add to the tutorial library to help new developers further.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Easy to setup
  • Help documentation is easy to access and detailed
  • Customization
  • See what your website will look like on a computer / tablet / mobile device
  • The blogging feature could be improved. I would like to see additional blogging layouts available.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Easy drag and drop features let users create an engaging website with ease.
  • Professional layouts and designs take the guesswork out of the creation and allow more time to be spent on the content.
  • The ability to add features/integrations like a store, feedback or comment options, and more interactive tools can go a long way in personalizing the site.
  • Even though drag and drop makes things easier, at times there is difficulty getting things to fit where and how you want. Maybe have a way for the item be influenced by other features around it to make it fit better?
  • The templates are great for students to get started, but more options and maybe some more modern designs (ex WordPress/Squarespace) would be nice.
  • A better data and analytics feature. WordPress nails this and I wish other website programs would do something similar.
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Brittney Collier | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • The most important strength of Wix is its simplicity and intuitive interface. Wix is, by far, the best web CMS that I've ever used because it's easier to navigate and understand than other CMS platforms. Once you start building your site, there are pop-ups explaining what to do next until your entire site is filled with content. Because it's so easy to get started, I've completed websites on the same day that I started them, which makes marketing managers and directors extremely surprised and excited.
  • Wix's design and theme options are the best I've seen. When using other CMS platforms, I've had a difficult time finding themes that fit the way that I want to organize the content on my website. I felt restricted because the themes were not editable. Wix, however, allows users to edit themes as much as they want. The platform will also take the information that you've already plugged into the site and find a theme that works, choose the best fonts, and even implement color schemes. Wix really gives you control over the way your site is organized but also provides a "hands-off" route for people who don't want to be too heavily involved in the design process. There are options for any and all levels of experience and involvement.
  • Wix has an option to add a contributor to a website, which I also have not seen on any other CMS platforms. In most cases, CMS users would need to create several logins to get their colleagues or partners to edit the site. But with Wix, I can have my own account with both personal and professional sites - and invite colleagues to edit a specific website without seeing anything else. It's similar to having a Google Drive of websites. I can see all of my Wix websites, but colleagues can only see or edit the websites that I invite them to.
  • One place where Wix falls short of other CMS's is with insights and analytics. On other platforms, I can instantly see how many page views I received, what time the pages were viewed, location, etc. But seeing this information on Wix requires a Google Analytics integration that is not automatically included when you make an account. You have to first go to Google Analytics to make an account, then come back to Wix to activate the integration, it's a little time-consuming for a feature that most CMS's come with instantly.
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Marian Lee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's easy to use and learn
  • There are a lot of great functions
  • Great customer support
  • Affordable
  • Lots of design maneuverability
  • Some of the features do not work consistently or they are not able to be seen at all times.
  • There are frequent bugs.
  • SEO optimization can be improved.
  • They removed some features that I cannot get back.
  • Form builder applications and plug ins can be slow to set up and slow to load.
  • Cannot customize certain features.
  • Handling the footer section can provide issues.
  • Event application / plug in has basic features but mostly not useful.
  • Paid plug ins don't work well or fast enough.
  • Paypal buttons take a long time to load.
  • Repeater boxes don't work well.
  • It doesn't allow you to copy and paste a section from one website design to another website design, which is an important function for saving time when managing multiple business websites.
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Kirsten Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Wix does a great job helping us sell our products online without over complicating it. Setting up an online store isn't always an easy thing to do, and can be very frustrating.
  • Very easy to use, set up and maintain. Great for beginners.
  • Pricing is very reasonable. Great for small businesses.
  • We would love to see more integration and more features offered. While it is very easy to use and has lots of feature, we'd like to see more.
  • Better tracking and analytics. It is nice to see how what you are doing is working through tracking and reports. What they offer is very limited.
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Sundeep Gopal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Wix provides templates according to your business. Most of the times these are enough to create the first draft.
  • The editor is very good and easy to use.
  • The collaboration works like a charm wherein every stakeholder can make the changes themselves with any dependencies.
  • Sometimes it becomes tricky to shift from editor to ADI.
  • There are certain functionalities in the editor which can become quite hard to use and understand.
  • There is a room for a lot of improvement in terms of mobile responsiveness, most of the times the websites look messy.
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Matt Graf | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Wix is easy to use.
  • Wix is a cost-effective way to build a website.
  • Wix makes building a website a more stress-free experience.
  • My experience with Wix was positive. No immediate issues to report.
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Parikshit Potnuri | TrustRadius Reviewer
September 14, 2018

Websites made easy!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Wix has a lot of templates, Wix suggests templates according to the kind of business which makes work very easy.
  • The Wix ADI is great because it is easy to setup the whole website rather than picking and choosing each and every element.
  • Wix help's you with previews on browsers as well as mobile. The websites created are responsive and look great both on computers and mobile devices.
  • Wix ADI though it is great has a lot of room for improvement. There can be more templates that can be added.
  • If you quit the ADI it is little tricky to get back into ADI.
  • The editor is great but can be a little more easy to use. There is a slight learning curve involved.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Wix allows a lot of flexibility in design. For me as a designer and a brand manager, that's very important.
  • Wix has a lot of the current options for page design, such as parallax, video backgrounds, and the like.
  • Wix code allows us to create dynamic pages, and do custom things previously only possible on a very costly custom-made site.
  • Wix's design features can be a curse as much as a blessing. It's tempting to use animation and overdo it on big images but they'll kill page load time and at a certain point become detrimental to usability.
  • Wix code is not for the faint of heart. You have to be willing to dive into the world of Javascript and relational databases. Not as "out-of-the-box" as their marketing would like you to believe. Still, powerful though.
  • On certain things, such as buttons for example, they need to make them more style-based. Each button on the site is essentially custom designed by you. So if you decide you want the button style different, you have to manually redesign it for every instance on the site. No universal CSS change for that.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Image hosting: seriously love that if you upload a reasonably sized image, it loads in a snap
  • Ease of design: I can design a website from the ground up pretty quickly just with a few clicks
  • Great templates: if you’re not very design-oriented, there are great defaults to get you started with to help develop ideas of your own.
  • No coding necessary: you don’t need to code to create a great looking site.
  • I think if I had to see something different, it would be increased control of certain aspects of the templates
  • Ability to add your own font file would be nice, as having to conform to a small library of fonts doesn’t help when I need uniformity for my brand
  • Better mobile support for certain design functions: some designs I pick just don’t look that great on mobile such as a carousel design to flip through images. It looks clunky.
  • The ability to change the design formats on mobile separately from desktop to ensure a nice flowing site would be immensely helpful
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Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It gets you a website up fast. If you need a website and you need it now, its templates will do the trick, and some of the templates are nice and reflect current design trends.
  • It offers rudimentary plug-ins such as contact forms, calendar widgets, newsletter signups, and the like. Because it's all made in-house (or at least approved), you don't have to worry about something not working properly or crashing your site.
  • They can take care of the technical stuff for you, including registering and hosting your domain. Wix can truly be a one-stop shop for your website.
  • The feature set is extremely limited. There's just so much you can't do with Wix. You're stuck with only the tools they give you, so if your company grows and you need something more robust, you'll need to start from scratch with something else.
  • While some of the templates are modern, the majority look severely outdated and will hurt your brand more than help it.
  • While they have a "pixel perfect" drag and drop editor, allowing you to move elements with extreme precision, the trade-off is that sometimes the elements don't display properly on mobile, no matter how much you tweak them.
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Deven Bhagwandin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Wix provides new users with templates so that you can really get a site up and running within an hour or so.
  • Wix publishes a daily blog that teaches you how to use their website as well as other digital marketing skills such as SEO.
  • If you're willing and have the time, you can customize your site down to the last detail.
  • In my experience, Wix has trouble working with Chrome. The click and drag features are jumpy at times causing misplaced images and text.
  • Again, with Chrome, it seems that the site editor/interface is very slow to load.
  • If you're looking to customize your site to its fullest, you will have to upgrade to a paid account.
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Benjamin E. Jerew | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy drag-and-drop website building and customization.
  • SEO and marketing tips to get site listed on Google.
  • Website building wizard for even easier website building.
  • Website hosting is easy to manage.
  • Personalized email for marketing consistency.
  • Blog could use updating, particularly in formatting. Doesn't follow the rest of my website's settings.
  • Would like to see more automated social sharing.
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Naomi Marie Brand | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • I think if you need a very basic website as a novice it is pretty accessible.
  • I found Wix doesn't play well with other programs. For example when we were using LeadPages it did not integrate well at all with and as I prefer the LeadPage platform for landing pages it was quite frustrating.
  • MailChimp doesn't integrate with Wix well either and I had to rely on Zapier to the automation. As someone who has used WordPress for years and seeing that they integrate easily with many of the common digital sales platform I feel that Wix just isn't cutting it.
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Olivia Capizzi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Wix is great at drag-and-drop customization for your website
  • They're nice as a catch-all for website and CRM in one
  • Their support team is always on top of things and will help me personally with my site if needed. So awesome.
  • Wix could be better at customization on the edges of a webpage. You feel kind of constrained after a while.
  • Mobile formatting could be better within Wix, you can't add any additional tools only subtract them from the existing site.
  • I don't love the user interface, I wish it was more sleek and modernized adult.
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Feature Scorecard Summary

Role-based user permissions (34)
8.3
API (22)
7.5
Internationalization / multi-language (14)
7.3
WYSIWYG editor (51)
8.4
Code quality / cleanliness (41)
7.3
Admin section (54)
8.1
Page templates (59)
8.4
Library of website themes (58)
8.2
Mobile optimization / responsive design (59)
8.0
Publishing workflow (49)
8.3
Form generator (47)
7.1
Content taxonomy (39)
7.4
SEO support (47)
7.0
Bulk management (26)
6.5
Availability / breadth of extensions (41)
7.4
Community / comment management (31)
7.6

About Wix

Wix is a free hosted website builder, designed to be user-friendly and highly customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

Wix includes customizable HTML5 templates that can be used with its drag n' drop website builder. The vendor also offers 24/7 support and an App Market with over 200 apps. (These paid apps, as well as professional services offered by Wix, allow the company to make money while keeping its hosting service free.)

Wix Technical Details

Operating Systems: Unspecified
Mobile Application:No