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WooCommerce Subscriptions Reviews

8 Ratings
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Score 8.0 out of 100

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Reviews (1-2 of 2)

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May 07, 2020

The all-in-one solution to recurring payment businesses that run on WordPress.

Kejda Gjermani | TrustRadius Reviewer
Kejda Gjermani
Score 9 out of 10
Vetted Review
Verified User
Review Source
We sell a print subscription and a digital subscription to our magazine. WooCommerce Subscriptions allowed us to ditch an antiquated fulfillment house (Palm Coast Data) that used to capture the transaction for our users and manage entitlements but didn't allow us the flexibility of design, tweaks, or split test landing pages or prices, install tracking code, or perform customer service in house. WooCommerce Subscriptions allowed us to properly monetize our WordPress based site without any overhead beyond the nominal yearly price of the plugin. It integrates with all sorts of WordPress plugins and actions, allowing for customizations that have allowed us to really control and optimize the user journey from first interaction all the way to checkout and service.
  • Perfect native integration with the WordPress ecosystem.
  • Zapier integration to support external integrations.
  • Excellent support of coupons, free trials, reduced price trial periods, etc.
  • Failed payment retries.
  • Multiple payment gateway support.
  • Analytics aren't as detailed and user friendly as they could be.
  • Free trials are easy to implement but reduced price trials aren't.
  • Gift subscriptions are only supported through a third party extension, leaving functionality to be desired.
In a nutshell, anyone who has a subscription business and a WordPress / WooCommerce based shop should use WooCommerce Subscriptions to handle the business. If you don't have WooCommerce / WordPress, then you're out of luck. We have really pushed the customization of WC Subscriptions functionality to the limit and believe me, a LOT is possible with it. Having sold both physical and digital subscriptions, I really can't think of any scenario where it might fall short.
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
Read Kejda Gjermani's full review
October 21, 2019

WooCommerce Subscriptions - An Easy Start to Generating More Revenue!

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
WooCommerce Subscriptions is being used by our organization to offer and manage subscriptions we have implemented this for the first time last year and has helped generate new revenue that we did not get before. It is used by sales and operations - sales sells and operations manages it. This is a great tool for organizations looking for additional revenue streams.
  • Charging customers on a set time frame
  • Ease of use
  • Reports
  • More options to charge customers over custom time frames
  • Allow for more customization
  • Integration with other tools
WooCommerce is best suited for organizations that need to charge customers on a recurring basis. It does not work if this is not a tool your business needs. It is a great tool for us as we offer care packages and plans to pay off your device. It really helps bring in more revenue.
I rate WooCommerce Subscriptions a 9 out of 10 because it has helped our business grow and allows new options for our customers. It would get a 10 if we were able to customize it further to our business needs, but it works well right out of the box.
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WooCommerce Subscriptions Scorecard Summary

Likelihood to Recommend (8)
8.0
Likelihood to Renew (1)
10.0
Usability (1)
9.0
Support Rating (2)
8.4
Implementation Rating (1)
9.0

What is WooCommerce Subscriptions?

WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.
Categories:  Subscription Management

WooCommerce Subscriptions Technical Details

Operating Systems: Unspecified
Mobile Application:No