WooCommerce Subscriptions

WooCommerce Subscriptions is great for people wanting to offer payment plans on higher-ticket products and services. It's excellent for recurring revenue from products such as masterminds, coaching, memberships, retainer offers, etc. I miss that we could buy bundles of licenses at one time to use with clients.

WooCommerce Subscription solves most companies need to simply sell subscription models for products (tangible and virtual). It's easy to implement on top of WooCommerce itself, easy to manage the subscription models of how the products are sold, and easy to customize some basics around the front end UI. Overall, it's really a good plug-and-play model that doesn't require hassle.

WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.

Of the options out there for offering subscriptions, this one is one of the best. Setting up a store is relatively straightforward, if a little time-consuming, and you can always expand it over time. Theoretically, you can accomplish a lot of very complicated things with WooCommerce Subscriptions itself and there are many ways to enhance it like plugins or custom code. The times where it falls short though are in handling metadata for orders and subscriptions. It has taken a long time just to understand how the process works and now that I do, I have developed a unique system outside of WooCommerce to handle the data I need. In reality, it would be very simple for WooCommerce to offer this data in reports within the Admin system already. Compiling reports on active subscriptions and tallying products and metadata from orders and subscriptions is simple when you are doing it inside the platform. Overall the system works well and comparing it to other options it still holds up as one of the best at the moment. Why pay selling fees when you can just have your own store?

The support I've received has always been timely and mostly helpful. I have found that they are not always able to offer the perfect solution and may direct you to a developer at times depending on the complexity of your inquiry.

In a nutshell, anyone who has a subscription business and a WordPress / WooCommerce based shop should use WooCommerce Subscriptions to handle the business. If you don't have WooCommerce / WordPress, then you're out of luck. We have really pushed the customization of WC Subscriptions functionality to the limit and believe me, a LOT is possible with it. Having sold both physical and digital subscriptions, I really can't think of any scenario where it might fall short.

The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.

WooCommerce is best suited for organizations that need to charge customers on a recurring basis. It does not work if this is not a tool your business needs. It is a great tool for us as we offer care packages and plans to pay off your device. It really helps bring in more revenue.

I rate WooCommerce Subscriptions a 9 out of 10 because it has helped our business grow and allows new options for our customers. It would get a 10 if we were able to customize it further to our business needs, but it works well right out of the box.