WooCommerce Subscriptions

WooCommerce Subscriptions

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Score 9.0 out of 100
WooCommerce Subscriptions

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Pricing

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What is WooCommerce Subscriptions?

WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is WooCommerce Subscriptions?

WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.

WooCommerce Subscriptions Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

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Frequently Asked Questions

What is WooCommerce Subscriptions?

WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.

What is WooCommerce Subscriptions's best feature?

Reviewers rate Support Rating highest, with a score of 8.9.

Who uses WooCommerce Subscriptions?

The most common users of WooCommerce Subscriptions are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews and Ratings

 (16)

Ratings

Reviews

(1-6 of 6)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
I use WooCommerce Subscriptions for my own business and I help clients set up subscription products on their websites as well. Examples of subscriptions my clients and I use are monthly website maintenance and security, subscription-based membership programs, auto-ship products, coaching, retainers, directories, etc.
  • Payment plans on higher-end products
  • Monthly subscriptions or retainers
  • Works well with WooCommerce members
  • Perfect of group coaching and masterminds
  • Better syncing to ActiveCampaign for renewal reminders
  • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
WooCommerce Subscriptions is great for people wanting to offer payment plans on higher-ticket products and services. It's excellent for recurring revenue from products such as masterminds, coaching, memberships, retainer offers, etc. I miss that we could buy bundles of licenses at one time to use with clients.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use WooCommerce Subscriptions to manage and track our long term subscription orders for both retail and wholesale customers. It's an integral piece that we have slotted in specifically to manage some of our Wordpress tailored micro-websites where we offer a subscription model for our products. The plugin is easy to use by our sales staff, and pretty easy to work on in our IT department. We limit ourselves on how 'crazy' we get with customizing the plugin, though, due to complicating matters (updating code) when core updates come through on the plugin.
  • Ease of ability for customers to purchase a product and choose their re-occurring timelines.
  • Well laid out admin UI to manage orders
  • Fair amount of customizable options within the plugin to suit varying needs
  • Updating the plugin is quick and painless
  • The front end display on how subscriptions are shown is ok - and a bit tough to really modify the look (from a coding perspective - there's a lot of hooks)
  • Customizing the plugin beyond it's core features becomes challenging (especially when it's time to update)
  • It's a paid model, so you have to fork over money every year to continue to get updates
WooCommerce Subscription solves most companies need to simply sell subscription models for products (tangible and virtual). It's easy to implement on top of WooCommerce itself, easy to manage the subscription models of how the products are sold, and easy to customize some basics around the front end UI. Overall, it's really a good plug-and-play model that doesn't require hassle.
Score 9 out of 10
Vetted Review
Verified User
Review Source
WooCommerce Subscriptions powers a paid learning site for photographers. I needed a platform for processing regular subscription payments through my WordPress website that supported various subscription levels, renewal terms, coupons, etc. WooCommerce Subscriptions met these needs and helped launch our subscription website. It handles the registration, billing, and management of users and their subscriptions within our eCommerce store.
  • Create and manage subscriptions on your WordPress website
  • Connect with learning management systems for online courses
  • Integrates with the rest of the WooCommerce suite
  • The subscription pricing model is expensive, and may not work for low budget projects
  • Integrations are good, but sometimes buggy or difficult to customize
  • Creating a good user experience throughout the entire subscription workflow takes some time and energy
WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We started using WooCommerce Subscriptions as a way to enhance our store offerings and better manage data month to month. We are a subscription box company and of the different options out there, this one seemed like the most cost-effective way to do what we wanted without giving up a significant portion of sales to an outside party. The learning curve is reasonable and there is a lot of documentation about how to set things up properly. There are some quirks in functionality and if you want to get very serious about a WooCommerce site, you can hire a developer, but I've found we can accomplish about 90% of what we are hoping for with this service.
  • Recurring billing
  • Connecting to external platforms
  • Access to data through API
  • Reasonable variety of options
  • Better subscription changing functionality
  • Better tracking of subscription details and reporting
  • More control over data with subscriptions, especially metadata
Of the options out there for offering subscriptions, this one is one of the best. Setting up a store is relatively straightforward, if a little time-consuming, and you can always expand it over time. Theoretically, you can accomplish a lot of very complicated things with WooCommerce Subscriptions itself and there are many ways to enhance it like plugins or custom code. The times where it falls short though are in handling metadata for orders and subscriptions. It has taken a long time just to understand how the process works and now that I do, I have developed a unique system outside of WooCommerce to handle the data I need. In reality, it would be very simple for WooCommerce to offer this data in reports within the Admin system already. Compiling reports on active subscriptions and tallying products and metadata from orders and subscriptions is simple when you are doing it inside the platform. Overall the system works well and comparing it to other options it still holds up as one of the best at the moment. Why pay selling fees when you can just have your own store?
The support I've received has always been timely and mostly helpful. I have found that they are not always able to offer the perfect solution and may direct you to a developer at times depending on the complexity of your inquiry.
Kejda Gjermani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We sell a print subscription and a digital subscription to our magazine. WooCommerce Subscriptions allowed us to ditch an antiquated fulfillment house (Palm Coast Data) that used to capture the transaction for our users and manage entitlements but didn't allow us the flexibility of design, tweaks, or split test landing pages or prices, install tracking code, or perform customer service in house. WooCommerce Subscriptions allowed us to properly monetize our WordPress based site without any overhead beyond the nominal yearly price of the plugin. It integrates with all sorts of WordPress plugins and actions, allowing for customizations that have allowed us to really control and optimize the user journey from first interaction all the way to checkout and service.
  • Perfect native integration with the WordPress ecosystem.
  • Zapier integration to support external integrations.
  • Excellent support of coupons, free trials, reduced price trial periods, etc.
  • Failed payment retries.
  • Multiple payment gateway support.
  • Analytics aren't as detailed and user friendly as they could be.
  • Free trials are easy to implement but reduced price trials aren't.
  • Gift subscriptions are only supported through a third party extension, leaving functionality to be desired.
In a nutshell, anyone who has a subscription business and a WordPress / WooCommerce based shop should use WooCommerce Subscriptions to handle the business. If you don't have WooCommerce / WordPress, then you're out of luck. We have really pushed the customization of WC Subscriptions functionality to the limit and believe me, a LOT is possible with it. Having sold both physical and digital subscriptions, I really can't think of any scenario where it might fall short.
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
Score 9 out of 10
Vetted Review
Verified User
Review Source
WooCommerce Subscriptions is being used by our organization to offer and manage subscriptions we have implemented this for the first time last year and has helped generate new revenue that we did not get before. It is used by sales and operations - sales sells and operations manages it. This is a great tool for organizations looking for additional revenue streams.
  • Charging customers on a set time frame
  • Ease of use
  • Reports
  • More options to charge customers over custom time frames
  • Allow for more customization
  • Integration with other tools
WooCommerce is best suited for organizations that need to charge customers on a recurring basis. It does not work if this is not a tool your business needs. It is a great tool for us as we offer care packages and plans to pay off your device. It really helps bring in more revenue.
I rate WooCommerce Subscriptions a 9 out of 10 because it has helped our business grow and allows new options for our customers. It would get a 10 if we were able to customize it further to our business needs, but it works well right out of the box.