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WooCommerce Subscriptions

WooCommerce Subscriptions

Overview

What is WooCommerce Subscriptions?

WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.

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Recent Reviews
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Reviewer Pros & Cons

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Pricing

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What is WooCommerce Subscriptions?

WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Subscriptio - WooCommerce Subscriptions by RightPress

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WooCommerce Office Hours Episode 22

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Subscriptions For WooCommerce Pro: Get Recurring Purchases & Huge Sales with Your WordPress Website

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How To Enable Email Notifications Feature With WooCommerce Subscriptions Plugin?

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Groups & WooCommerce Subscriptions - Selling Memberships

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WooCommerce Subscriptions: How to Create A Subscription WordPress Website || Premium Features

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Product Details

What is WooCommerce Subscriptions?

WooCommerce Subscriptions Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of WooCommerce Subscriptions are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(19)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We started using WooCommerce Subscriptions as a way to enhance our store offerings and better manage data month to month. We are a subscription box company and of the different options out there, this one seemed like the most cost-effective way to do what we wanted without giving up a significant portion of sales to an outside party. The learning curve is reasonable and there is a lot of documentation about how to set things up properly. There are some quirks in functionality and if you want to get very serious about a WooCommerce site, you can hire a developer, but I've found we can accomplish about 90% of what we are hoping for with this service.
  • Recurring billing
  • Connecting to external platforms
  • Access to data through API
  • Reasonable variety of options
  • Better subscription changing functionality
  • Better tracking of subscription details and reporting
  • More control over data with subscriptions, especially metadata
Of the options out there for offering subscriptions, this one is one of the best. Setting up a store is relatively straightforward, if a little time-consuming, and you can always expand it over time. Theoretically, you can accomplish a lot of very complicated things with WooCommerce Subscriptions itself and there are many ways to enhance it like plugins or custom code. The times where it falls short though are in handling metadata for orders and subscriptions. It has taken a long time just to understand how the process works and now that I do, I have developed a unique system outside of WooCommerce to handle the data I need. In reality, it would be very simple for WooCommerce to offer this data in reports within the Admin system already. Compiling reports on active subscriptions and tallying products and metadata from orders and subscriptions is simple when you are doing it inside the platform. Overall the system works well and comparing it to other options it still holds up as one of the best at the moment. Why pay selling fees when you can just have your own store?
  • Year over year subscriber growth
  • Annual revenue growth
  • Options to expand in the future
WooCommerce Subscriptions is more robust than Cratejoy in every way but Cratejoy is a prepackaged solution that you don't have to build. If you have the time and patience, WooCommerce Subscriptions is the much better way to go because you would be cutting out the extremely high fees that Cratejoy charges per transaction in their marketplace and you would be setting yourself up for growth in the future as you continue to develop your own store.
The support I've received has always been timely and mostly helpful. I have found that they are not always able to offer the perfect solution and may direct you to a developer at times depending on the complexity of your inquiry.
No. I guess I've never thought about it. I'm not really familiar with what it costs or what you get for it.
No
I was having difficulty with my subscriptions not renewing automatically and they walked me through fixing the problem in great detail. I had modified settings that affected the system without realizing it but their support team helped me to resolve the issue quickly and get my store back on track.
I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse.

Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order.
  • Offering robust subscription products
  • Recurring billing
  • Order processing
  • Reporting metadata
  • Subscription Switching functionality
Yes, but I don't use it
Score 9 out of 10
Vetted Review
Verified User
Incentivized
WooCommerce Subscriptions is being used by our organization to offer and manage subscriptions we have implemented this for the first time last year and has helped generate new revenue that we did not get before. It is used by sales and operations - sales sells and operations manages it. This is a great tool for organizations looking for additional revenue streams.
  • Charging customers on a set time frame
  • Ease of use
  • Reports
  • More options to charge customers over custom time frames
  • Allow for more customization
  • Integration with other tools
WooCommerce is best suited for organizations that need to charge customers on a recurring basis. It does not work if this is not a tool your business needs. It is a great tool for us as we offer care packages and plans to pay off your device. It really helps bring in more revenue.
  • More revenue, more reporting in less time.
I have not used other subscription platforms so it is difficult to say how WooCommerce Subscriptions stacks up against them. We selected WooCommerce Subscriptions because we moved our site over to the Word Press platform. It has been a great plugin and does exactly what we need it to do.
I rate WooCommerce Subscriptions a 9 out of 10 because it has helped our business grow and allows new options for our customers. It would get a 10 if we were able to customize it further to our business needs, but it works well right out of the box.
2
WooCommerce gives us the ability to charge customers on a recurring basis. We allow customers to pay for Care Package with all of the hearing aid supplies they need to clean and care for their hearing aids. We automatically charge the customer every 3 months and send the package. It is integrated with Salesforce so our shipping department sees these orders and ships them out.
1
The people the support Woo Commerce subscriptions have to have good attention to detail. Some skills that are required to help support WooCommerce Subscriptions in the most effective manner are Python, Debt Collection, Financial Analytics, a good eye to catch errors and make sure all subscriptions are being charged and shipped properly. We have 3 external developers that help with some more complicated integrations.
  • Charging customers monthly
  • Generating revenue
  • Managing subscriptions
  • Used it as a workaround for a private sale financing option - pay over time for your hearing aid
  • 0% APR financing plan workaround
  • Free Trial - charge at the end
We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
Yes
Shopify Subscriptions, we replaced Shopify with WordPress and then needed to replace the subscription tools available.
  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation
The single most important factor in our decision was features and usability. It is important for a product to have strong features with ease of use. I find that some products have too many features and not a good usability design for the user. It is necessary for the features to be easy to use.
We can always evaluate and select products in more methodological manner. We have had to scramble to get new products in due to the nature of a fast paced changing business.
  • Implemented in-house
No
Change management was minimal
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day.
No
I do not have an instance when Automattic provide us with exceptional support for the WooCommerce subscription product. Overall we found that most of our questions are answered in the documentation and instructions associated with the product so there has not been much need to work with Automattic.
  • Updating subscriptions
  • Reporting on subscription revenue
  • Adding new subscriptions
  • Extracting data - python required
  • custom subscription intervals
It is simple and easy to use right out of the box. One can always make it more complicated i.e. extracting and reporting on data with python and SQL, but overall for an organization that wants to get subscription products or service up and running this a great tool and easy to use right out the box.
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