TrustRadius
https://media.trustradius.com/product-logos/Jt/mG/CT7UFITCFW0H.PNGA better E Commerce SolutionCurrently, I am at a Start-Up Website Marketing company. We offer numerous different services to help Small Businesses achieve success. I currently use WooCommerce to sell full E-Commerce stores, as well as different marketing packages for Small Businesses. I am currently the only person working for my company. WooCommerce makes it possible for a small business such as myself to sell products and services.,It gives someone with limited web design experience the ability to easily sell products and services. It easily integrates with Wordpress. It is free to start and get set up.,It would be nice to have more access to tutorials on how to set up some of the more complicated features. The shopping cart page itself would be a little challenging for a beginner to set up. A larger variety of display options would be helpful.,9,I am still in the startup phase so I have limited experience with the ROI that I will receive. It has made it possible for people with limited web design experience to set up a shopping cart. It is nice to be able to set the software up with no upfront cost.,Shopify,Shopify,Less than $20,000,B2BLooking at WooCommerce? What Are You Waiting For?!Our organization uses WooCommerce to power multiple online storefronts. It allows us to sell everything from bowling shirts, bowling jerseys to memberships. The great thing about WooCommerce is the flexibility to customize the product pages and overall any aspect of the customer experience on the website. Adding additional plugins is usually very straight-forward, and unlike many other platforms, the plugins are more affordable.,WooCommerce pages are easy to customize and are optimized for mobile. Ability to create global add-ons for specific product categories. Adding additional plugins to optimize the site is generally affordable and can usually be done without a developer. There's no cost to get started.,Compared against other platforms, you'll need to purchase your domain, SSL certificate, and hosting account. Creating products, attributes, and categories may be tricky for inexperienced users (not hard once you get the hang of it). Installing and configuring plugins may be tricky for inexperienced users. Default reporting could be better, but additional plugins can be purchased.,10,Our overall conversion rate has increased. We can add more products to the website faster. We can launch additional online storefronts quickly.,MailChimp and Google Analytics,Google Analytics, MailChimp, Basecamp,$100,000 to $500,000,B2CWooCommerce Helps Woo CustomersWooCommerce is an eCommerce solution that my agency, Webidextrous.com, implements and supports for a variety of companies and organizations. It addresses the need many organizations have to sell physical, virtual, and downloadable goods and services online without overwhelming smaller budgets. Webidextrous clients are able to quickly roll out an online store that scales quickly and easily and connects to payment and fulfillment gateways with ease.,Easy to add and edit products via the WordPress editor or bulk editor. Connect to multiple payment and shipping gateways Customizable purchase process and user interface Add product variations and product images for each variation Filtered product search,Reliance on meta table for storing and accessing product and order data. (Coming soon) Better reporting interface. (Coming soon) Option to more easily choose between multi-page or single page cart/checkout. Auto refresh the price totals on cart page when quantity changes using AJAX. Show “-” and “+” buttons around the quantity field. Show confirmation before user changes quantity to zero.,9,Numbers are unavailable due to non-disclosure agreements with our clients, but they are positive ROI in all cases because WooCommerce is very close to "free" even when factoring in plugin costs.,WordPress, Yoast Wordpress SEO Plugins,Less than $20,000,B2CMost affordable way to open your own online shop - little experience requiredWe are able to list our items and display them in beautiful fashion. The site runs smoothly and the best part of all, I'm not paying monthly fees like you would with other eCommerce solutions. If you have a domain and a host, just sign up for WordPress and install woo-commerce today. We are using it for multiple purposes. On one site, we use it to sell our product. On an entire different domain, we have used it as a way to accept donations to specific cause. There are so many plugins that we can modify the use of WooCommerce on each domain to solve different business problems and address different needs. We use WooCommerce on any site we have that runs on the Wordpress platform.,WooCommerce makes it extremely simple to list new products and update existing products. The layout is completely easy to understand and with a very light learning curve. On our very first store, we were able to have products listed in the first hour of going live. Installation is rather simple. The first thing to know is that you must be running Wordpress. After Once you have a host and a domain name, simply install wordpress. WooCommerce is a free plugin and it's incredibly simple to install. Additional plugins may also be added to make WooCommerce even more powerful. WooCommerce on its own is extremely useful. However, once you add additional plugins, you can really unlock the full power of woocommerce. The best part is that it will not cost you an arm and a leg, and most plugins are completely free for the basic features.,Additional free themes. There seems to be a lack of free thremes that come with WooCommerce alrady built it. There are 3rd parties that have great one however. For now, we recommend sticking with the dedicated WooCommerce theme, Storefront. WooCommerce has a feature that calculates shipping costs automatically. We have found these rates to not always be very accurate and some users often pay more or less than what it actually costs us to ship the product. These can be easily adjusted, however by a few settings changes. I fee like the system gets a bit bogged down on resources due to all the additional free plugins I install to make WooCommerce more powerful. I feel as though many of these features should just come standard in the initial WooCommerce package, since they are usually very important.,10,We were able to get online without spending thousands on a web designer or ecommerce developer. Most themes are free if you know where to look and WooCommerce did not cost us anything to implement. We did invest in a great theme designed specifically to function with WooCommerce. This is a must if you want to stand out from the rest of the users using this plugin. There are many professional themes and we think they are a great ROI considering the ability to customize further than the default themes.,Shopify and Weebly,WordPress, Yoast Wordpress SEO Plugins, Apple iCloud,Less than $20,000,B2C,1,1WooCommerce Hits the Sweet SpotI run a small web design studio that specializes in working with clients in the design field, including art and antique dealers. I use WooCommerce to add the ability to easily display their inventory on their websites. Some clients sell directly online, but most of my clients do not like to make the prices public. For those clients, WooCommerce makes it easy to display products and accept inquiries.,Very easy to set up. It takes less than hour to get the foundation for an online store together using their setup wizard. The checkout process is very easy for customers. The back-end is very easy for my clients to manage their inventory, customers, and order. WooCommerce integrates well with several popular WordPress themes. They do a great job of making it technically possible to customize the look and style of your e-commerce store.,The search function is weak. By default, it only searches the product title, not SKU, description, etc. You have to use a third-party plug-in to easily import products in bulk. It would be nice if that was in the WooCommerce core. Small thing, but I'd like to be able to easily customize the columns in the back-end product listing; to be able to pick and choose which information shows for each product, including custom fields.,10,Decreased the time it takes me to build an e-commerce solution for a client Increased conversion rate for multiple clients For one client, organic search traffic increased after WooCommerce's superior SEO took effect (compared to Miva Merchant),Miva Merchant, Shopify and Magento Open Source,SketchUp, InVision, Xero, Harvest, Later,$100,000 to $500,000,B2C,5,1,Selling online Putting a catalog of items online where a customer has to inquire for prices (no payments accepted online),Being able to use it to run retargeting Google Ads with specific products customers have looked at is useful,10My Experience with WooCommerceI have used WooCommerce in the past and I enjoyed it for the time that I had. It was a learning experience for me since I don't have a background in coding. Turns out, with WooCommerce you don't need those skills. I was able to import my products and edit them accordingly to work for my business. It's a great program to start you out, especially since it is very affordable to use.,It is very simple and basic. So you don't have to worry about advanced stuff that can bother your workflow.,I think WooCommerce can really excel by adding more apps to be able to work with the program. I also think it should be a little more streamlined to increase workflow and functionality.,7,We ultimately didn't fully use WooCommerce based on lack of visitors on our site. Overall, it was a difficult experience.,Shopify,Shopify,$20,000 to $100,000,B2CWooCommerce can work for most shops and offers more features without the price tagI have used it in the past to try and sell digital products. I am coming back to it as the best option for compatibility with themes, builders, and plugins. I want to sell bundled graphics, themes, and templates, and WooCommerce offers the best solution for this. It allows for digital products and to denote whether it is completely virtual or not. I can customize how my products look, use galleries to give more product photos, and track my sales in real-time. When I first started using it years ago, the customization was lacking, but now it integrates with Elementor, giving me full control on how my pages look.,Offers integration with multiple payment gateways - This is especially nice if you don't want to be tied into Paypal. I use Square and was able to get a free add-on to connect my shop to Square. Integrates with a number of themes and page builders - You don't need to get a specific theme to set up a shop. Most fully integrate with WooCommerce, which means keeping your existing website as it is. The settings easily allow for different types of products out of the box. Want to sell books or T-shirts? You can set up shipping profiles, gather shipping information, and stay on top of order fulfillment. Selling digital goods? You can set the download link so that customers get their downloads immediately after purchase. The emails that are auto-generated are customizable. Whether you just want to add branding colors or change the text, you can do it.,WooCommerce's interface looks very similar to what it did years ago. While features may have improved, sometimes finding where those features live to make changes can be a challenge. While I can make larger changes to how my shop page looks, some of the actual product pages are set in stone. It takes knowledge of PHP and coding to make changes to the template or the purchase of WooCommerce's shortcode plugin to get more flexibility. Having some layout options for how the product page looks would be great from non-coders. WooCommerce is still very much geared towards physical products. While it has a few options for digital products, expanding these features would make WooCommerce more competitive against other plugins such as Easy Digital Downloads.,7,I currently have not had a lot of ROI from using WooCommerce While it is easy to set up, it doesn't handle things like marketing, emails, or promotion to build up sales It can easily integrate with most email marketing, making follow-up emails easy to set up.,,WordPress, Yoast Wordpress SEO Plugins, Drip from Leadpages,Less than $20,000,BothBest E-Commerce Platform for SMEsOur organization is a blog which is developed using WordPress. We wanted to add an online store to sell digital books. The WooCommerce plugin let us simply create an online store in the same WordPress installation and manage it along with the blog in a single dashboard. WooCommerce is an easy-to-use and stable solution for e-commerce.,It's a stable and easy-to-use e-commerce plugin with WordPress WooCommerce is a free platform WooCommerce supports almost every payment gateway providers Making a digital product store is simple with WooCommerce,Some WooCommerce plugins are a bit expensive Requires a good programming knowledge to do advanced developments Need to have secured web hosting, which is costly,9,The basic platform of WooCommerce is free and WooCommerce gives new updates without any premium subscriptions. That is a positive reason to use WooCommerce. In order to have a stable store, WooCommerce needs to have secured hosting, which is costly. WooCommerce Analytics is very descriptive for understanding business growth.,Shopify and Magento Open Source,Shopify, Magento Open Source, Weebly,$20,000 to $100,000,BothSimply the best e-commerce CMS that I have used.I am a web developer with several years of experience, and WooCommerce has been a very important tool in my field. It has all the functions that are needed to develop an online store and without having to be an expert in programming. Almost everything is done and the work time is translated into filling the web content and fixing the visual part of it. In my organization, we use it throughout my department for the virtual stores that we are asked to develop.,It is the most customizable of all the e-commerce CMS that I have tried. It is constantly updated to further increase the security of the site. The code is very well optimized and has a good SEO, in fact, the sites that I have developed in WooCommerce are among the first places of the main search engines. The installation is very simple and has few steps, so in a matter of minutes you can set up a whole WooCommerce site.,To use WooCommerce you must have previous knowledge of Wordpress. It is a Wordpress plugin so it does not work independently. Many themes are paid, especially those that are very attractive visually and adaptable to any mobile device.,9,This CMS is highly recommended because it is open source and totally free. It is constantly improved and does not involve any initial investment expense. Most hosting providers have complete compatibility and there are almost no problems when it comes to installation and they do not charge a percentage for it either.,Magento Open Source,WordPress, Trello, Microsoft Visual Studio Code, Atom,Less than $20,000,BothCreate a virtual store in less time than in other ecommerce CMSI'm in charge of a software development department and we do projects for third-party companies. Woocommerce has been very useful when we have developed websites dedicated to virtual stores since it is very easy to use and the interface is very nice for any user without experience. It is very easy to train any new staff in our company to be able to develop sites with Woocommerce.,Being a Wordpress plugin, it has total and absolute compatibility, especially with any Wordpress theme. The functionality can be expanded through dedicated plugins, which is very helpful for the creation of more complex sites. It is free and there is no need to pay for licenses to use, which leads to saving money.,Actually, there are no important contras except for being a Wordpress plugin and not a CMS dedicated only to eCommerce. By default, it has the most useful functions but there are situations in which it is necessary to install plugins to obtain certain functions. Many plugins for WooCommerce are paid but it's worth paying for it.,9,WooCommerce is the best option to start in the world of eCommerce. It is free and does not represent any initial negative impact. The initial investment would be the purchase of a good professional-looking theme to the site, which would not really be an excessive expense either since the Wordpress themes are very economical. The gains that could be obtained with WooCommerce can be very large if you work in good marketing, SEO, and promotions in social networks.,PrestaShop, Asana, MailChimp and Microsoft Visual Studio Code,PrestaShop, Microsoft Visual Studio Code, TeamViewer, WordPress, Yoast Wordpress SEO Plugins, Adobe Illustrator CC, Adobe Photoshop,Less than $20,000,BothEasy and low overhead eCommerce solution for small to medium sized businessesI have implemented WooCommerce as the eCommerce solution for clients' WordPress (WP) based websites. It is a simple and easy to use solution for managing products, inventory, pricing, and easily integrates into WP's backend for managing the content of all of the above.,Managing product content including pricing, discounts, and descriptions Managing inventory of physical products Managing sales and access of digital products and subscriptions,Payment methods - for a native experience you're basically restricted to using Stripe, Paypal, or Square to accept payments. This has been an issue for clients I've worked with that already have a preferred payment gateway vendor. There are integrations you can use, but this leads to either an iFrame checkout experience, or worse a completely separate site - not ideal. This is not strictly about WooCommerce, but the ease of use of the product management backend is very dependent on the how well your WP theme integrates with it. I'd recommend using Themes specifically built to be a WooCommerce Shop. Trying to fit WooCommerce in after the fact to a theme not designed for it initially can be a little confusing.,9,The use of WooCommerce has enabled my clients to be able to very easily sell their products through their website and manage inventory and logistics with minimal overhead.,Shopify,Sketch, Adobe XD, Microsoft Office 365,Not available,B2CWooCommerce as an e-commerce platform should be everyone's first choice!I use WooCommerce for both my personal business websites as well as for the websites for my clients. WooCommerce is my first choice for e-commerce software.,Out of the box, WooCommerce gives you all the basics you need to get an e-commerce website up and running quickly and simply. Once you add some extensions, it's one of the most powerful e-commerce open-source software out there, and I've worked with all of the top software. Basic configuration of a store with WooCommerce is easy and quick to understand, the user-friendly interface really makes it a no-brainer. Thanks to the excellent integration with Wordpress, WooCommerce makes extending easy with plugins that are really plug and play. Whether you need a simple basic or a complex advanced e-commerce platform, you can easily make it happen with WooCommerce. The user-friendliness of WooCommerce really makes it easy for my clients to administrate their online stores once I've built their site....my clients love it, and so do I.,I would prefer to see more shipping plugins available in the core WooCommerce, as many of the shipping plugins are pricey. Sometimes my clients balk at the cost when adding more than 1 shipping option. I'd like to see some more options for the reports section, as more advanced reporting would be awesome...though there are plugins for many things, it would be nice to see the core product offer it. I'd also like to see the ability to customize design and layout without having to need additional plugins.,10,WooCommerce has made it easy for me to provide e-commerce websites for my clients, making my work easy and quick, and making my clients happy with the easy administration. Whether using 1 or 2 products to 20,000 products, WooCommerce has scaled very easily to adjust for different sized e-commerce websites making ideal for most projects. WooCommerce makes it very easy for customers to make purchases, which makes my clients happy.,BigCommerce, OpenCart and X-Cart,WordPress, Joomla!, Google Analytics, Google Ads (formerly AdWords), Adobe Photoshop, Adobe Illustrator CC, Google Drive, Malwarebytes, Adobe Acrobat DC, NetBeans, Microsoft Office 365, Microsoft Office 2016, Skype, QuickBooks Pro, Barracuda Backup, Hiveage,$20,000 to $100,000,BothWooCommerce makes selling merchandise a breezeWooCommerce was fully integrated into the website template that was purchased and is being used by the adminstator/owner of the business. It addresses all aspects of sales within the website. The customer can easily shop, add items to their cart and gets emails notifying them of the status of their order. The business gets notified of sales, gets pertinent information from and about the customer and emails to the customer are fully automated. Sale stats are also easily accesible as well as inventory.,Integrates fully into my WordPress template making the whole shopping experience easy. You can tailor it to fit your needs so it's personalized. It's easy to use. A novice can learn and use WooCommerce with little effort.,I'd like to be notified when a customer cancels an order. Setting up international shipping was a bit difficult. Didn't find it easy to edit the 'new order email'.,9,There is less hassle for customers to go through checkout thus less saving time having to deal with problems.,Not available,B2CEfficient ecommerce platformI have used WooCommerce together with WordPress to design and develop ecommerce web applications for diverse clients. WooCommerce ecommerce web applications are easy to manage for clients and also have less operational costs compared to other platforms.,Simplified ecommerce website development and management. Integration with other tools necessary for successful ecommerce website running. Availability of a large user community.,WooCommerce requires a skilled WordPress and WooCommerce expert to develop.,10,WooCommerce has increased the sales of products by making them available to more users. It is easy to manage and has less operational costs.,Less than $20,000,BothGreat to get you started, but could be more user friendly to Multi-vendor sites.WooCommerece has allowed us to set up advance payment procedures for all of our hosts on LutheranBnB.com. Without WooCommerce's vast number of plugins and features, we wouldn't be operating.,Customizable product options Coordination between different plugins Customer friendly front end,We run a booking company that allows other vendors to list their homes on the website. For people with some web knowledge it is easy enough to figure out. But people without that knowledge found it difficult to set up their listing. Making it easier to change what products are called would alleviate some questions. Providing a front facing interface for our vendors would be good.,10,If we didn't have WooCommerce, we wouldn't be bringing in predictable revenue. The complicated interface has slowed our growth. It has cleaned up our look significantly and that has been well received.,Shopify,MailChimp, WordPress, Streak,Less than $20,000,B2CRobust ecommerce solutionI have used WooCommerce in the development of different ecommerce web applications. WooCommerce is easy to install in just a few clicks. We use this solution as the ecommerce platform of choice for running ecommerce websites.,It is easy to install. It is easy to create and manage products. It is affordable. It integrates with other tools required in ecommerce.,The response rate time for website is low sometimes. Requires skilled web developers to implement.,9,Increase in revenue. Low cost in maintenance of ecommerce websites. Increased sales.,$20,000 to $100,000,B2CLove WooCommerce for its price, power, and flexibility!I'm using WooCommerce to run an online education platform, and it's amazing. The plugin system allows me to find solutions for just about any requirement I need. It's simple to use, affordable (free), and just works. I couldn't be happier with it as an eCommerce solution and highly recommend it to anyone looking to do something similar.,Pricing Extensibility Ease of Use,Nothing I've run into yet,10,It's been a great ROI; it cost almost nothing and generates a ton of sales revenue,Visual Studio IDE, Microsoft SQL Server, WordPress,$100,000 to $500,000,BothWooCommerce an easy, free way to start selling onlineWooCommerce is used by our web design team. It is used to sell tours and promote events or sales. In selling travel, we don't have things that are purchased and shipped. The flexibility that WooCommerce has to sell products that are digital or linked to other sights is really beneficial. The products that we sell are travel packages. By using WooCommerce, we get the benefits of product custom post types, product tags and categories, and to arrange our tours in a way that the customer can search and find.,WooCommerce is a flexible e-commerce platform that allows for many types of products/goods to be sold. In a previous role, I have used it for products and digital downloads. Now, I use it to sell travel, more of an event-type product. It is a free plugin for WordPress and is easy to install. Of course, there are paid upgrades and customization that you can do, but it is a really affordable way to get started in e-commerce. When you install the program, it installs/creates the necessary cart and check out pages if you don't already have them.,There are a lot of features. If you are not using them, attributes, for example, you'll see them on every product backend page. A toggle in the setting would be nice to see. It is widely used. If you don't customize your theme a lot of shops will look like yours.,10,As a free product, the initial investment is great. We are using a paid add-on to add functionality. The ROI is fine, it's a low-cost way to add products to a website. It has created a more robust shopping experience for our company, the searching, tagging, and categories make it easier for clients to see what we are offering.,Shopify,WordPress, Yoast Wordpress SEO Plugins, OneNote,Not available,B2CWooCommerce is goodWooCommerce is just used by my department, which is the marketing department. It's used in conjunction with our nonprofit website and allows visitors to make donations. It can be used for different aspects as well, including sponsors, event registrations, different donation pots, and other types of similar projects. It could be used for product too, if we had any.,Takes money and sends confirmation. Allows for different usages. Has so far not had any issues with being down.,Wish it were a bit more user friendly. Interface a little confusing for those using. More customization.,9,It has definitely increased our donations by making it easier for people to navigate. It has confused some people with its setup. It's made it easier for us to keep track of donations.,WordPress, Yoast Wordpress SEO Plugins,$20,000 to $100,000,BothMy WooCommerce ExperienceI started using WooCommerce as the main E-commerce platform for my webshop a year ago. It easily integrated with my Wordpress shop page with just a few clicks. It makes it easy to track my inventory and to add new products to the store with help of SKU number. It has neatly organizational tools for my products and product categories.,Coupon integration: With the coupon, system integrated you can easily attract your loyal customers with some catchy coupon codes, which in return would reward them with some sort of discount or free shipping. Organizational tools: Everything is neatly organized when it comes to your products or product categories. As long as you know how you want to categorize your products you can do it all with help of WooCommerce. Insight & Sale tracking: WooCommerce has a great way of manipulating your sales, changing the statuses of your orders and getting some fully detailed reports are just a breeze.,If you are familiar with Wordpress it won't be a problem for you, but if you are not "Archived pages" for your products can be a pain, which means you cannot make unique product page but all products will be unified. There is a workaround for this issue but only for more experienced WordPress users. Frequent updates: This is not a bad thing, but keep in mind that you should do a backup of your database everytime you update your WooCommerce addon. This is a time-consuming task and it happens more often in my honest opinion. Wishlist: This functionality is hardest to use and to get accustomed to, WooCommerce should make some changes in this area for people to start using their Wishlist instead of 3rd party ones.,9,There is really nothing negative worth mentioning in this section, WooCommerce offers a free product which you can test and even use without having to buy all the extra features. Personally, I think WooCommerce should come out with more free features since there is a ton of 3rd party apps that can replace their paid upgrades. Expensive upgrade prices without a great offer.,,Yoast Wordpress SEO Plugins, MailChimp, WordPress,$20,000 to $100,000,BothFlexible and easy to change. In 90% of the cases would be my choice.We use WooCommerce as our store for eCommerce. We sell secondhand clothes to all of our country. This is only for managing sales, because we have another software for managing stock, products descriptions, etc. Of course everybody at the organization uses WooCommerce at some level: some use it to check the sales, others for checking stock levels, others for changing content on some landing pages. It is used across almost all of the organization (except for warehousing).,Flexible. You can change anything you want, easily. If it's design, you can change it via your template. If it's language, Loco Translate. If it's a theme, just buy one for $40. If it's something more particular, you can probably do it via functions.php. Amazing community. You can find LOTS of groups where they can give you advice on what to choose, help, benchmarks, etc. Even though the software isn't impressive, because it's Wordpress you have a lot of support and a huge community. Lots of plugins, themes and devs. One of the benefits of that is how easy and cheap it is to get help. You want a template? Use Themeforest and you get 10,000 for $20. Great integration with static content. Because it's part of Wordpress, it's obvious how to create static content. For landing pages, blog posts, etc. you can play with Slider Revolution or WP Bakery Visual Composer and solve a lot of issues quickly. Integration with payment providers. It's similar to my third point, but important as well.,Scalability is an issue. It all depends, but some queries are slow and with over 10,000 products you can suffer. It can be fixed (we did) but it isn't out of the box. Coupons and codes is very poorly implemented. There are extensions for that, but again, out of the box isn't great. Database performance in general is not amazing. You can optimize, but for larger stores (+2,000 products) you'll need to invest some time in optimizing. Shipping options. This is so weirdly implemented. We fixed it with a plugin (not that easy) but if you want to offer multiple shipping options, based on weight or volume, you might need to spend some time.,9,We improved our Conversion Rate by 200% by switching. This is not only because we switched: it's because of the amount of changes and personalization we were able to make for our particular industry. We improved our landing pages and it's much easier to maintain (via Visual Composer and Slider Revolution) compared to our previous Magento. We have been able to make changes MUCH faster. In a day or two we revamped our product listing page, we added banners across the whole site, we changed our checkout... you get the point.,Magento Community Edition, Shopify and PrestaShop,Help Scout, Google Drive, Slack, Magento Community Edition, Trello, Docker,$20,000 to $100,000,B2CWooCommerce, a good starting placeAs a baby apparel manufacturer distributor, we use WooCommerce as our forward facing e-commerce to the retail space. WooCommerce does a good job, but its strength is also a weakness.,There are hundreds if not thousands of plug-ins. This lets you customize WooCommerce to meet you specific needs. WooCommerce is very inexpensive to free for both the core system and most of the plug-ins. Want to go "custom", finding a consultant/developer is quite easy, finding a really good one, a little to lot more difficult,The more plug-ins, the slower your server becomes. The more plug-ins, the greater a chance they won't play nicely together The more plug-ins, the greater the chance that the publisher of the plug-in will disappear and leave you in a lurch.,5,We have no brick and mortar stores. We sell through multiple channels, with WooCommerce being one. We will see a positive ROI by end of year on development costs.,TradeGecko, Xero, Avalara AvaTax, Freshdesk,$100,000 to $500,000,BothWooCommerce keeps it simpleWe are using WooCommerce to manage online sales, payment plan options, and automated purchase confirmation emails.,It was simple to set up an online store Adding and removing products, creating a sale price, or offering a discount coupon are simple. It connects to PayPal, a trusted and credible payment method.,For various added features additional plugins are required (wordpress). These plugins are not always up to date, maintained or even functioning. There is a standard confirmation of purchase email for all products. Although the email is customizable, it applies to all products in the store. It would be helpful to have customization by product. It is possible to connect woocommerce to mailchimp for email automation, but this connections seems to regularly break requiring us to go and fix it repeatedly.,7,It assists me in having a professional and reliable online store.,PayPal Payments and Weebly,WordPress, Yoast Wordpress SEO Plugins, Canva,Less than $20,000,B2CEasy E-Commerce, as long as you're a little savvy with WooCommerceWe offer WooCommerce set up and integration for a number of our website marketing clients. These clients vary from industrial clients, selling monitoring equipment and sensors, to non-profits that sell event tickets, to a couple of clients providing online training packages. Certainly having an online store helps a business, and the organizations that provide their own online ticketing in house can save on paying out service fees to a third provider.,WooCommerce is great because it is easy to set up, and easy for us to help our clients manage their products. Set up is usually less than a day, and we can get a handful of products up and configured in the first week. Plus, we are able to duplicate existing products, saving us time. WooCommerce has a very detailed, robust support manual to help us get started and add products to the site. There are numerous plugins available to enhance WooCommerce. In particular, a couple of plugins allow for further customization of the product page layout, colors and titles. Other plugins enhance the shopping cart experience. WooCommerce follows the Wordpress structure of tags and categories, ensuring we will have an easy time organizing products.,Our clients find WooCommerce frustrating and not that easy to integrate with in store inventory systems. One client in particular, finds it too tedious to set up their products. (They are trying to do it themselves, rather than have us do it, and we are trying to change that.) While the WooCommerce support manual is quite thorough, finding specific tweaks we'd like to make can prove difficult. WooCommerce doesn't do everything right out of the box. As I mentioned, there are numerous add on plugins to configure WooCommerce to do what you want, but there is the down time of R&D to find a suitable, recently updated and supported add on.,8,For us, WooCommerce is just one of the options we can offer our clients wanting a complete, low cost e-commerce solution. This has helped to elevate us from just a quick website developer, to one that provides robust, long term solutions. Occasionally, a client will find that WooCommerce is just too complicated for them, and steer toward a Shopify type solution. We have lost a long term client in the last year in this way. However, most of our clients appreciate the fact that they can host and sell their own tickets and products on their website, and this has resulted in a net gain.,Shopify, Eventbrite and Constant Contact,Eventbrite, Constant Contact,$20,000 to $100,000,BothWooCommerce - solid tool for a growing e-commerce companyWe use WooCommerce as a plug-in to our WordPress site. All of our customer orders are processed inside of WooCommerce. We handle everything from the initial order to shipping from that plugin.,Customer interface - The order and checkout process on our website is familiar, clean, and seems to be secure. It's what you expect to see when you place an order. Backend ease of use - On our side it's fairly easy to make changes to orders, troubleshoot issues, process refunds, and ship. Ease of implementation - We had help with this, our developer did the work, but getting it installed and up and running was straightforward and quick.,Streamlining the backend - Our current process of shipping and completing orders is fairly easy, but it involves too many mouse clicks. This process should be streamlined. Features - It would be great if there were a few more features built in. This may be more of a WordPress issue, but it seems every added bit of functionality is a new plugin, many of which cost money. For example, there's no setting to automatically send the customer tracking info after their order ships.,10,It's hard to gauge the ROI at this time. It's a matter of increased productivity, and we don't have a good metric for productivity without it. I will say it's fairly inexpensive, and while there are areas for improvement, we wouldn't be able to conduct business without WooCommerce or something similar.,$20,000 to $100,000,Both
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Dan Hanna profile photo
March 26, 2019

A better E Commerce Solution

Dan Hanna
Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently, I am at a Start-Up Website Marketing company. We offer numerous different services to help Small Businesses achieve success. I currently use WooCommerce to sell full E-Commerce stores, as well as different marketing packages for Small Businesses. I am currently the only person working for my company. WooCommerce makes it possible for a small business such as myself to sell products and services.
  • It gives someone with limited web design experience the ability to easily sell products and services.
  • It easily integrates with Wordpress.
  • It is free to start and get set up.
  • It would be nice to have more access to tutorials on how to set up some of the more complicated features.
  • The shopping cart page itself would be a little challenging for a beginner to set up.
  • A larger variety of display options would be helpful.
WooCommerce is well suited for anyone who is looking to sell any product or service online. It is also easy to set up and transfer to another E-commerce website, making it ideal for someone who is in the web design or internet marketing space. It may not be the best solution for sites with a huge selection of products.
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Brian Halstrom profile photo
December 21, 2018

Looking at WooCommerce? What Are You Waiting For?!

Brian Halstrom
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization uses WooCommerce to power multiple online storefronts. It allows us to sell everything from bowling shirts, bowling jerseys to memberships. The great thing about WooCommerce is the flexibility to customize the product pages and overall any aspect of the customer experience on the website. Adding additional plugins is usually very straight-forward, and unlike many other platforms, the plugins are more affordable.
  • WooCommerce pages are easy to customize and are optimized for mobile.
  • Ability to create global add-ons for specific product categories.
  • Adding additional plugins to optimize the site is generally affordable and can usually be done without a developer.
  • There's no cost to get started.
  • Compared against other platforms, you'll need to purchase your domain, SSL certificate, and hosting account.
  • Creating products, attributes, and categories may be tricky for inexperienced users (not hard once you get the hang of it).
  • Installing and configuring plugins may be tricky for inexperienced users.
  • Default reporting could be better, but additional plugins can be purchased.
WooCommerce is well suited for smaller companies looking to start selling their products and services online. We mainly sell apparel using WooCommerce, and the reason why we love it is using the global add-on feature. With this, you can specify size, color, style, etc. for specific product categories. Then when you create those products, all of the options are automatically applied to the product based on the category you put it in.
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Rob Watson profile photo
November 08, 2018

WooCommerce Helps Woo Customers

Rob Watson
Score 9 out of 10
Vetted Review
Verified User
Review Source
WooCommerce is an eCommerce solution that my agency, Webidextrous.com, implements and supports for a variety of companies and organizations. It addresses the need many organizations have to sell physical, virtual, and downloadable goods and services online without overwhelming smaller budgets. Webidextrous clients are able to quickly roll out an online store that scales quickly and easily and connects to payment and fulfillment gateways with ease.
  • Easy to add and edit products via the WordPress editor or bulk editor.
  • Connect to multiple payment and shipping gateways
  • Customizable purchase process and user interface
  • Add product variations and product images for each variation
  • Filtered product search
  • Reliance on meta table for storing and accessing product and order data. (Coming soon)
  • Better reporting interface. (Coming soon)
  • Option to more easily choose between multi-page or single page cart/checkout.
  • Auto refresh the price totals on cart page when quantity changes using AJAX.
  • Show “-” and “+” buttons around the quantity field.
  • Show confirmation before user changes quantity to zero.
WooCommerce can support pretty much any website's eCommerce needs but may need heavy customization to achieve more complex and difficult use case scenarios. If you have millions of monthly users, WooCommerce tables and code will need to be heavily modified and tuned for an optimal experience. Clearing transients and other "housekeeping" data regularly is one way to improve performance.
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Joseph Condon profile photo
November 08, 2018

Most affordable way to open your own online shop - little experience required

Joseph Condon
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are able to list our items and display them in beautiful fashion. The site runs smoothly and the best part of all, I'm not paying monthly fees like you would with other eCommerce solutions. If you have a domain and a host, just sign up for WordPress and install woo-commerce today. We are using it for multiple purposes. On one site, we use it to sell our product. On an entire different domain, we have used it as a way to accept donations to specific cause. There are so many plugins that we can modify the use of WooCommerce on each domain to solve different business problems and address different needs. We use WooCommerce on any site we have that runs on the WordPress platform.
  • WooCommerce makes it extremely simple to list new products and update existing products. The layout is completely easy to understand and with a very light learning curve. On our very first store, we were able to have products listed in the first hour of going live.
  • Installation is rather simple. The first thing to know is that you must be running WordPress. After Once you have a host and a domain name, simply install WordPress. WooCommerce is a free plugin and it's incredibly simple to install.
  • Additional plugins may also be added to make WooCommerce even more powerful. WooCommerce on its own is extremely useful. However, once you add additional plugins, you can really unlock the full power of woocommerce. The best part is that it will not cost you an arm and a leg, and most plugins are completely free for the basic features.
  • Additional free themes. There seems to be a lack of free thremes that come with WooCommerce alrady built it. There are 3rd parties that have great one however. For now, we recommend sticking with the dedicated WooCommerce theme, Storefront.
  • WooCommerce has a feature that calculates shipping costs automatically. We have found these rates to not always be very accurate and some users often pay more or less than what it actually costs us to ship the product. These can be easily adjusted, however by a few settings changes.
  • I fee like the system gets a bit bogged down on resources due to all the additional free plugins I install to make WooCommerce more powerful. I feel as though many of these features should just come standard in the initial WooCommerce package, since they are usually very important.
WooCommerce is well suited for small shops. The site runs very smoothly with a small amount of products but can get a little bogged down the more products you add. I really cannot think of many situations where WooCommerce would be a poor choice other than if you have nothing to sell. The plugin is designed for ecommerce so any site that is looking to sell online is going to benefit from the ease of use included with WooCommerce.
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Joshua Burcham profile photo
November 07, 2018

WooCommerce Hits the Sweet Spot

Joshua Burcham
Score 10 out of 10
Vetted Review
Reseller
Review Source
I run a small web design studio that specializes in working with clients in the design field, including art and antique dealers. I use WooCommerce to add the ability to easily display their inventory on their websites. Some clients sell directly online, but most of my clients do not like to make the prices public. For those clients, WooCommerce makes it easy to display products and accept inquiries.
  • Very easy to set up. It takes less than hour to get the foundation for an online store together using their setup wizard.
  • The checkout process is very easy for customers.
  • The back-end is very easy for my clients to manage their inventory, customers, and order.
  • WooCommerce integrates well with several popular WordPress themes. They do a great job of making it technically possible to customize the look and style of your e-commerce store.
  • The search function is weak. By default, it only searches the product title, not SKU, description, etc.
  • You have to use a third-party plug-in to easily import products in bulk. It would be nice if that was in the WooCommerce core.
  • Small thing, but I'd like to be able to easily customize the columns in the back-end product listing; to be able to pick and choose which information shows for each product, including custom fields.
I think WooCommerce would work well for almost all small to medium size businesses. I have a customer with 8,000 products and it works very well. It is ideal when you have NON-e-commerce related content on your website and want to use the full power of WordPress to be able to make a website that is easy to update. Some of the hosted e-commerce solutions (like Shopify) are easy to set up (especially if you have a smaller number of products) but they don't offer the extensive content management system functions and the enormous community of support that WordPress does.
Read Joshua Burcham's full review
Arron Davis profile photo
November 01, 2018

My Experience with WooCommerce

Arron Davis
Score 7 out of 10
Vetted Review
Verified User
Review Source
I have used WooCommerce in the past and I enjoyed it for the time that I had. It was a learning experience for me since I don't have a background in coding. Turns out, with WooCommerce you don't need those skills. I was able to import my products and edit them accordingly to work for my business. It's a great program to start you out, especially since it is very affordable to use.
  • It is very simple and basic. So you don't have to worry about advanced stuff that can bother your workflow.
  • I think WooCommerce can really excel by adding more apps to be able to work with the program.
  • I also think it should be a little more streamlined to increase workflow and functionality.
I think it is well suited for a site that doesn't have a lot of products because you wouldn't have to edit all your products and have it kept in a well organized manner. It takes some work but it can be done. When I was using WooCommerce I had issues with trying to bulk edit products and I thought it should've been included in the program. Other than that, the program worked fairly well for me.
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Megan Bailey profile photo
November 01, 2018

WooCommerce can work for most shops and offers more features without the price tag

Megan Bailey
Score 7 out of 10
Vetted Review
Verified User
Review Source
I have used it in the past to try and sell digital products. I am coming back to it as the best option for compatibility with themes, builders, and plugins. I want to sell bundled graphics, themes, and templates, and WooCommerce offers the best solution for this. It allows for digital products and to denote whether it is completely virtual or not. I can customize how my products look, use galleries to give more product photos, and track my sales in real-time. When I first started using it years ago, the customization was lacking, but now it integrates with Elementor, giving me full control on how my pages look.
  • Offers integration with multiple payment gateways - This is especially nice if you don't want to be tied into Paypal. I use Square and was able to get a free add-on to connect my shop to Square.
  • Integrates with a number of themes and page builders - You don't need to get a specific theme to set up a shop. Most fully integrate with WooCommerce, which means keeping your existing website as it is.
  • The settings easily allow for different types of products out of the box. Want to sell books or T-shirts? You can set up shipping profiles, gather shipping information, and stay on top of order fulfillment. Selling digital goods? You can set the download link so that customers get their downloads immediately after purchase.
  • The emails that are auto-generated are customizable. Whether you just want to add branding colors or change the text, you can do it.
  • WooCommerce's interface looks very similar to what it did years ago. While features may have improved, sometimes finding where those features live to make changes can be a challenge.
  • While I can make larger changes to how my shop page looks, some of the actual product pages are set in stone. It takes knowledge of PHP and coding to make changes to the template or the purchase of WooCommerce's shortcode plugin to get more flexibility. Having some layout options for how the product page looks would be great from non-coders.
  • WooCommerce is still very much geared towards physical products. While it has a few options for digital products, expanding these features would make WooCommerce more competitive against other plugins such as Easy Digital Downloads.
If you are planning on selling physical goods, clothing, jewelry, etc, WooCommerce has all the features you could need. However, unless you are trying to stay away from Paypal, WooCommerce is not as feature-rich for digital goods. I personally use it so I can connect it to Square, which other options don't include as part of their free tier.
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Shehan Marasinghe profile photo
November 01, 2018

Best E-Commerce Platform for SMEs

Shehan Marasinghe
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization is a blog which is developed using WordPress. We wanted to add an online store to sell digital books. The WooCommerce plugin let us simply create an online store in the same WordPress installation and manage it along with the blog in a single dashboard. WooCommerce is an easy-to-use and stable solution for e-commerce.
  • It's a stable and easy-to-use e-commerce plugin with WordPress
  • WooCommerce is a free platform
  • WooCommerce supports almost every payment gateway providers
  • Making a digital product store is simple with WooCommerce
  • Some WooCommerce plugins are a bit expensive
  • Requires a good programming knowledge to do advanced developments
  • Need to have secured web hosting, which is costly
WooCommerce can be recommended for small and medium scale online stores. Especially for the existing WordPress users. But for sites that need a lot of security, WooCommerce won't be a cost-effective and easy to manage platform for e-commerce. WooCommerce is a great solution for creating digital and physical product stores, but having a good web hosting provider is the main thing to manage a hassle-free online store.
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Franklin Wells profile photo
January 26, 2019

Simply the best e-commerce CMS that I have used.

Franklin Wells
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am a web developer with several years of experience, and WooCommerce has been a very important tool in my field. It has all the functions that are needed to develop an online store and without having to be an expert in programming. Almost everything is done and the work time is translated into filling the web content and fixing the visual part of it. In my organization, we use it throughout my department for the virtual stores that we are asked to develop.
  • It is the most customizable of all the e-commerce CMS that I have tried.
  • It is constantly updated to further increase the security of the site.
  • The code is very well optimized and has a good SEO, in fact, the sites that I have developed in WooCommerce are among the first places of the main search engines.
  • The installation is very simple and has few steps, so in a matter of minutes you can set up a whole WooCommerce site.
  • To use WooCommerce you must have previous knowledge of WordPress.
  • It is a WordPress plugin so it does not work independently.
  • Many themes are paid, especially those that are very attractive visually and adaptable to any mobile device.
It is very appropriate if you want to make an online store without having to waste a lot of time and work on a development from scratch. This platform comes with everything necessary to start the project at once. I do not see it as being appropriate if you want to make an online store that does not depend on WordPress.
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Abraham García profile photo
January 09, 2019

Create a virtual store in less time than in other ecommerce CMS

Abraham García
Score 9 out of 10
Vetted Review
Verified User
Review Source
I'm in charge of a software development department and we do projects for third-party companies. Woocommerce has been very useful when we have developed websites dedicated to virtual stores since it is very easy to use and the interface is very nice for any user without experience. It is very easy to train any new staff in our company to be able to develop sites with Woocommerce.
  • Being a WordPress plugin, it has total and absolute compatibility, especially with any WordPress theme.
  • The functionality can be expanded through dedicated plugins, which is very helpful for the creation of more complex sites.
  • It is free and there is no need to pay for licenses to use, which leads to saving money.
  • Actually, there are no important contras except for being a WordPress plugin and not a CMS dedicated only to eCommerce.
  • By default, it has the most useful functions but there are situations in which it is necessary to install plugins to obtain certain functions.
  • Many plugins for WooCommerce are paid but it's worth paying for it.
WooCommerce is highly recommended for those sites that show a moderate amount of products. I would not recommend it for those sites that exceed 10,000 products as it usually decreases the overall performance and the site becomes very heavy. But for most situations, WooCommerce works in a very efficient way without performance problems.
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Matt Railey profile photo
January 08, 2019

Easy and low overhead eCommerce solution for small to medium sized businesses

Matt Railey
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have implemented WooCommerce as the eCommerce solution for clients' WordPress (WP) based websites. It is a simple and easy to use solution for managing products, inventory, pricing, and easily integrates into WP's backend for managing the content of all of the above.
  • Managing product content including pricing, discounts, and descriptions
  • Managing inventory of physical products
  • Managing sales and access of digital products and subscriptions
  • Payment methods - for a native experience you're basically restricted to using Stripe, Paypal, or Square to accept payments. This has been an issue for clients I've worked with that already have a preferred payment gateway vendor. There are integrations you can use, but this leads to either an iFrame checkout experience, or worse a completely separate site - not ideal.
  • This is not strictly about WooCommerce, but the ease of use of the product management backend is very dependent on the how well your WP theme integrates with it. I'd recommend using Themes specifically built to be a WooCommerce Shop. Trying to fit WooCommerce in after the fact to a theme not designed for it initially can be a little confusing.
For a WP site, WooCommerce is basically the industry standard for eCommerce. If you've got an existing site that you're adding a shop, I'd recommend doing a major redesign to make the site a WooCommerce theme site.

I know Shopify has WP integration to let you sell products from your WP site, but I don't personally have experience doing that. I know Shopify has more native payment gateways than WooCommerce does, so if using your preferred payment gateway is a hard requirement, you may be better off exploring Shopify.
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Jen Garfinkel-Canseco profile photo
August 31, 2018

WooCommerce as an e-commerce platform should be everyone's first choice!

Jen Garfinkel-Canseco
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use WooCommerce for both my personal business websites as well as for the websites for my clients. WooCommerce is my first choice for e-commerce software.
  • Out of the box, WooCommerce gives you all the basics you need to get an e-commerce website up and running quickly and simply. Once you add some extensions, it's one of the most powerful e-commerce open-source software out there, and I've worked with all of the top software.
  • Basic configuration of a store with WooCommerce is easy and quick to understand, the user-friendly interface really makes it a no-brainer.
  • Thanks to the excellent integration with WordPress, WooCommerce makes extending easy with plugins that are really plug and play. Whether you need a simple basic or a complex advanced e-commerce platform, you can easily make it happen with WooCommerce.
  • The user-friendliness of WooCommerce really makes it easy for my clients to administrate their online stores once I've built their site....my clients love it, and so do I.
  • I would prefer to see more shipping plugins available in the core WooCommerce, as many of the shipping plugins are pricey. Sometimes my clients balk at the cost when adding more than 1 shipping option.
  • I'd like to see some more options for the reports section, as more advanced reporting would be awesome...though there are plugins for many things, it would be nice to see the core product offer it.
  • I'd also like to see the ability to customize design and layout without having to need additional plugins.
Honestly I think WooCommerce is the easiest open-source e-commerce platform to get up and running vs the competition. I highly recommend it to my clients/colleagues and anyone else that asks. It makes getting a basic online store up and running easy and quick, which means you can start getting orders sooner.
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Shoshana Michel profile photo
November 23, 2018

WooCommerce makes selling merchandise a breeze

Shoshana Michel
Score 9 out of 10
Vetted Review
Verified User
Review Source
WooCommerce was fully integrated into the website template that was purchased and is being used by the adminstator/owner of the business. It addresses all aspects of sales within the website. The customer can easily shop, add items to their cart and gets emails notifying them of the status of their order. The business gets notified of sales, gets pertinent information from and about the customer and emails to the customer are fully automated. Sale stats are also easily accesible as well as inventory.
  • Integrates fully into my WordPress template making the whole shopping experience easy.
  • You can tailor it to fit your needs so it's personalized.
  • It's easy to use. A novice can learn and use WooCommerce with little effort.
  • I'd like to be notified when a customer cancels an order.
  • Setting up international shipping was a bit difficult.
  • Didn't find it easy to edit the 'new order email'.
WooCommerce is well suited for selling both physical and digital merchandise. Virtual products are easy to upload and sell. Everything is integrated from inventory control to sending out emails to your customers. I really don't know of any circumstances or scenarios where WooCommerce would not be well suited for a merchants website.
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Simon Wanjau profile photo
November 01, 2018

Efficient ecommerce platform

Simon Wanjau
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have used WooCommerce together with WordPress to design and develop ecommerce web applications for diverse clients. WooCommerce ecommerce web applications are easy to manage for clients and also have less operational costs compared to other platforms.
  • Simplified ecommerce website development and management.
  • Integration with other tools necessary for successful ecommerce website running.
  • Availability of a large user community.
  • WooCommerce requires a skilled WordPress and WooCommerce expert to develop.
WooCommerce is suitable for small and medium size businesses that would like to sell their products online. It is easy to implement and manage, and it has lower operational costs compared to other platforms.
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Aaron Nielsen profile photo
November 01, 2018

Great to get you started, but could be more user friendly to Multi-vendor sites.

Aaron Nielsen
Score 10 out of 10
Vetted Review
Verified User
Review Source
WooCommerece has allowed us to set up advance payment procedures for all of our hosts on LutheranBnB.com. Without WooCommerce's vast number of plugins and features, we wouldn't be operating.
  • Customizable product options
  • Coordination between different plugins
  • Customer friendly front end
  • We run a booking company that allows other vendors to list their homes on the website. For people with some web knowledge it is easy enough to figure out. But people without that knowledge found it difficult to set up their listing.
  • Making it easier to change what products are called would alleviate some questions.
  • Providing a front facing interface for our vendors would be good.
WooCommerce is great for getting set up with an E-commerce store fast. But if you aren't well versed in webdesign, it can be a bit daunting.
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Aditya Agrawal profile photo
November 01, 2018

Robust ecommerce solution

Aditya Agrawal
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have used WooCommerce in the development of different ecommerce web applications. WooCommerce is easy to install in just a few clicks. We use this solution as the ecommerce platform of choice for running ecommerce websites.
  • It is easy to install.
  • It is easy to create and manage products.
  • It is affordable.
  • It integrates with other tools required in ecommerce.
  • The response rate time for website is low sometimes.
  • Requires skilled web developers to implement.
WooCommerce is suitable for businesses and persons who wish to start selling their products online. Being a robust, flexible and effective ecommerce platform it would suit the ecommerce needs to most small and medium traffic ecommerce websites.
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Jason Weimann profile photo
November 01, 2018

Love WooCommerce for its price, power, and flexibility!

Jason Weimann
Score 10 out of 10
Vetted Review
Verified User
Review Source
I'm using WooCommerce to run an online education platform, and it's amazing. The plugin system allows me to find solutions for just about any requirement I need. It's simple to use, affordable (free), and just works. I couldn't be happier with it as an eCommerce solution and highly recommend it to anyone looking to do something similar.
  • Pricing
  • Extensibility
  • Ease of Use
  • Nothing I've run into yet
Selling just about anything online. I use it for digital goods, but I know plenty of others who also sell physical goods with it and love the system.
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No photo available
November 29, 2018

WooCommerce an easy, free way to start selling online

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source
WooCommerce is used by our web design team. It is used to sell tours and promote events or sales. In selling travel, we don't have things that are purchased and shipped. The flexibility that WooCommerce has to sell products that are digital or linked to other sights is really beneficial. The products that we sell are travel packages. By using WooCommerce, we get the benefits of product custom post types, product tags and categories, and to arrange our tours in a way that the customer can search and find.
  • WooCommerce is a flexible e-commerce platform that allows for many types of products/goods to be sold. In a previous role, I have used it for products and digital downloads. Now, I use it to sell travel, more of an event-type product.
  • It is a free plugin for WordPress and is easy to install. Of course, there are paid upgrades and customization that you can do, but it is a really affordable way to get started in e-commerce.
  • When you install the program, it installs/creates the necessary cart and check out pages if you don't already have them.
  • There are a lot of features. If you are not using them, attributes, for example, you'll see them on every product backend page. A toggle in the setting would be nice to see.
  • It is widely used. If you don't customize your theme a lot of shops will look like yours.
WooCommerce by itself isn't good for selling time-based products or for booking appointments. Though there are add-ons you can purchase to make this easier. Other than that I love it.
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No photo available
November 01, 2018

WooCommerce is good

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
WooCommerce is just used by my department, which is the marketing department. It's used in conjunction with our nonprofit website and allows visitors to make donations. It can be used for different aspects as well, including sponsors, event registrations, different donation pots, and other types of similar projects. It could be used for product too, if we had any.
  • Takes money and sends confirmation.
  • Allows for different usages.
  • Has so far not had any issues with being down.
  • Wish it were a bit more user friendly.
  • Interface a little confusing for those using.
  • More customization.
WooCommerce is well suited in taking money and donations and feedback and such, being used for event or other types of registration, splitting money into different categories, and can be used in product purchasing as well. It's less well suited for anything outside of that scope, such as for different accounting purposes.
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Stefan Trbojevic profile photo
July 23, 2018

My WooCommerce Experience

Stefan Trbojevic
Score 9 out of 10
Vetted Review
Verified User
Review Source
I started using WooCommerce as the main E-commerce platform for my webshop a year ago. It easily integrated with my WordPress shop page with just a few clicks. It makes it easy to track my inventory and to add new products to the store with help of SKU number. It has neatly organizational tools for my products and product categories.
  • Coupon integration: With the coupon, system integrated you can easily attract your loyal customers with some catchy coupon codes, which in return would reward them with some sort of discount or free shipping.
  • Organizational tools: Everything is neatly organized when it comes to your products or product categories. As long as you know how you want to categorize your products you can do it all with help of WooCommerce.
  • Insight & Sale tracking: WooCommerce has a great way of manipulating your sales, changing the statuses of your orders and getting some fully detailed reports are just a breeze.
  • If you are familiar with WordPress it won't be a problem for you, but if you are not "Archived pages" for your products can be a pain, which means you cannot make unique product page but all products will be unified. There is a workaround for this issue but only for more experienced WordPress users.
  • Frequent updates: This is not a bad thing, but keep in mind that you should do a backup of your database everytime you update your WooCommerce addon. This is a time-consuming task and it happens more often in my honest opinion.
  • Wishlist: This functionality is hardest to use and to get accustomed to, WooCommerce should make some changes in this area for people to start using their Wishlist instead of 3rd party ones.
WooCommerce is especially well suited for maintenance of your products as well as your sales tracking. It is done in simple fashion thus there is no extra effort needed, everything is fluid and pretty much self-explained leaving no room for brainstorming how this or that option goes.

On the initial start of WooCommerce, you will have a guide with simple steps that you need to follow to get your Webstore ready to go live. On the other hand, Wishlist integration has been done very badly compared to the other segments of WooCommerce itself. It lacks functions and a more user-friendly experience.
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Santiago Valdés profile photo
April 02, 2018

Flexible and easy to change. In 90% of the cases would be my choice.

Santiago Valdés
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use WooCommerce as our store for eCommerce. We sell secondhand clothes to all of our country. This is only for managing sales, because we have another software for managing stock, products descriptions, etc. Of course everybody at the organization uses WooCommerce at some level: some use it to check the sales, others for checking stock levels, others for changing content on some landing pages. It is used across almost all of the organization (except for warehousing).
  • Flexible. You can change anything you want, easily. If it's design, you can change it via your template. If it's language, Loco Translate. If it's a theme, just buy one for $40. If it's something more particular, you can probably do it via functions.php.
  • Amazing community. You can find LOTS of groups where they can give you advice on what to choose, help, benchmarks, etc. Even though the software isn't impressive, because it's Wordpress you have a lot of support and a huge community.
  • Lots of plugins, themes and devs. One of the benefits of that is how easy and cheap it is to get help. You want a template? Use Themeforest and you get 10,000 for $20.
  • Great integration with static content. Because it's part of Wordpress, it's obvious how to create static content. For landing pages, blog posts, etc. you can play with Slider Revolution or WP Bakery Visual Composer and solve a lot of issues quickly.
  • Integration with payment providers. It's similar to my third point, but important as well.
  • Scalability is an issue. It all depends, but some queries are slow and with over 10,000 products you can suffer. It can be fixed (we did) but it isn't out of the box.
  • Coupons and codes is very poorly implemented. There are extensions for that, but again, out of the box isn't great.
  • Database performance in general is not amazing. You can optimize, but for larger stores (+2,000 products) you'll need to invest some time in optimizing.
  • Shipping options. This is so weirdly implemented. We fixed it with a plugin (not that easy) but if you want to offer multiple shipping options, based on weight or volume, you might need to spend some time.
If you need stores in multiple languages or countries (with the same stock), I'm not sure this is going to be a very good fit. I haven't had many experience with this so I can't tell.
If you need to start quickly and cheap, this is a GREAT choice, because you can start small and then customize your store as you wish. The store can grow as you grow, too. In particular, if you are the one who's going to be making the store and you know some PHP or have changed some Wordpress sites before, go with this. At least in terms of design and what you can do (landings, banners, checkout, etc.) you can look like a huge store without those resources. For scalability right away, I would make sure to have some resources for optimizing the store to fit those needs.
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Wayne Spivak profile photo
June 17, 2018

WooCommerce, a good starting place

Wayne Spivak
Score 5 out of 10
Vetted Review
Verified User
Review Source
As a baby apparel manufacturer distributor, we use WooCommerce as our forward facing e-commerce to the retail space. WooCommerce does a good job, but its strength is also a weakness.
  • There are hundreds if not thousands of plug-ins. This lets you customize WooCommerce to meet you specific needs.
  • WooCommerce is very inexpensive to free for both the core system and most of the plug-ins.
  • Want to go "custom", finding a consultant/developer is quite easy, finding a really good one, a little to lot more difficult
  • The more plug-ins, the slower your server becomes.
  • The more plug-ins, the greater a chance they won't play nicely together
  • The more plug-ins, the greater the chance that the publisher of the plug-in will disappear and leave you in a lurch.
Starting off, great product. But should your store take off, it might behoove you to move to a system which is more tightly built and configured for both the transactional as well as speed.
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Christine Guenette profile photo
March 16, 2018

WooCommerce keeps it simple

Christine Guenette
Score 7 out of 10
Vetted Review
Verified User
Review Source
We are using WooCommerce to manage online sales, payment plan options, and automated purchase confirmation emails.
  • It was simple to set up an online store
  • Adding and removing products, creating a sale price, or offering a discount coupon are simple.
  • It connects to PayPal, a trusted and credible payment method.
  • For various added features additional plugins are required (WordPress). These plugins are not always up to date, maintained or even functioning.
  • There is a standard confirmation of purchase email for all products. Although the email is customizable, it applies to all products in the store. It would be helpful to have customization by product.
  • It is possible to connect woocommerce to mailchimp for email automation, but this connections seems to regularly break requiring us to go and fix it repeatedly.
It seems to be great for a simple online store. However the more features you want, the less this application may respond to needs.
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Tim Vahsholtz profile photo
October 11, 2017

Easy E-Commerce, as long as you're a little savvy with WooCommerce

Tim Vahsholtz
Score 8 out of 10
Vetted Review
Verified User
Review Source
We offer WooCommerce set up and integration for a number of our website marketing clients. These clients vary from industrial clients, selling monitoring equipment and sensors, to non-profits that sell event tickets, to a couple of clients providing online training packages. Certainly having an online store helps a business, and the organizations that provide their own online ticketing in house can save on paying out service fees to a third provider.
  • WooCommerce is great because it is easy to set up, and easy for us to help our clients manage their products. Set up is usually less than a day, and we can get a handful of products up and configured in the first week. Plus, we are able to duplicate existing products, saving us time.
  • WooCommerce has a very detailed, robust support manual to help us get started and add products to the site.
  • There are numerous plugins available to enhance WooCommerce. In particular, a couple of plugins allow for further customization of the product page layout, colors and titles. Other plugins enhance the shopping cart experience.
  • WooCommerce follows the Wordpress structure of tags and categories, ensuring we will have an easy time organizing products.
  • Our clients find WooCommerce frustrating and not that easy to integrate with in store inventory systems. One client in particular, finds it too tedious to set up their products. (They are trying to do it themselves, rather than have us do it, and we are trying to change that.)
  • While the WooCommerce support manual is quite thorough, finding specific tweaks we'd like to make can prove difficult.
  • WooCommerce doesn't do everything right out of the box. As I mentioned, there are numerous add on plugins to configure WooCommerce to do what you want, but there is the down time of R&D to find a suitable, recently updated and supported add on.
Here's a few scenarios where we use WooCommerce in addition to a regular online store: 1) Participant Registration for fundraising events. One event has about 200 participants annually, and we offer a single day ticket. In the past, we have also offered custom jerseys on the site as well. This works pretty well for us and, as I mentioned, we are able to keep our service fees in house. 2) E-learning. Two clients of ours are using WooCommerce to handle the membership/purchase of online training products. There is quite a bit of additional set up to connect with Learndash and Infusionsoft, but once connected, works quite well.
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Steven Silva profile photo
January 30, 2018

WooCommerce - solid tool for a growing e-commerce company

Steven Silva
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use WooCommerce as a plug-in to our WordPress site. All of our customer orders are processed inside of WooCommerce. We handle everything from the initial order to shipping from that plugin.
  • Customer interface - The order and checkout process on our website is familiar, clean, and seems to be secure. It's what you expect to see when you place an order.
  • Backend ease of use - On our side it's fairly easy to make changes to orders, troubleshoot issues, process refunds, and ship.
  • Ease of implementation - We had help with this, our developer did the work, but getting it installed and up and running was straightforward and quick.
  • Streamlining the backend - Our current process of shipping and completing orders is fairly easy, but it involves too many mouse clicks. This process should be streamlined.
  • Features - It would be great if there were a few more features built in. This may be more of a WordPress issue, but it seems every added bit of functionality is a new plugin, many of which cost money. For example, there's no setting to automatically send the customer tracking info after their order ships.
No sure what scenarios it would be less appropriate, but in our case, it's a great fit. We're a relatively small e-commerce outfit, and it's been a great tool during our growth.
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WooCommerce Scorecard Summary

Likelihood to Recommend (95)
8.8
Likelihood to Renew (2)
10.0
Usability (1)
7.0

Feature Scorecard Summary

Product catalog & listings (38)
8.6
Product management (39)
8.7
Bulk product upload (30)
7.8
Branding (32)
8.6
Mobile storefront (34)
8.8
Product variations (36)
8.8
Website integration (39)
8.9
Visual customization (37)
7.8
CMS (28)
8.8
Abandoned cart recovery (23)
8.4
Checkout user experience (37)
8.7
eCommerce security (35)
8.7
Promotions & discounts (38)
8.4
Personalized recommendations (33)
7.9
SEO (34)
8.4
Multi-site management (18)
8.7
Order processing (36)
9.1
Inventory management (35)
8.5
Shipping (32)
8.2
Custom functionality (32)
7.8

About WooCommerce

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services. The free core includes: Storefront, a free WordPress theme designed for eCommerce, 5 pre-installed payment gateways (including PayPal and Direct Bank Transfer), coupons, shipping and cart calculators, product listing management and customer account registration, among other features. Many many extensions are available, such as WooCommerce Bookings, for e-merchants selling appointments, services, or rentals. 

According to WooThemes (per Builtwith.com), WooCommerce has > 9,524,908 downloads and powers > 30% of online stores. 
Categories:  Ecommerce

WooCommerce Integrations

WooCommerce Technical Details

Operating Systems: Unspecified
Mobile Application:No