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WooCommerce

WooCommerce

Overview

What is WooCommerce?

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

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Learn from top reviewers

A powerful open source e-commerce platform without limitations

Rating: 8 out of 10
June 22, 2024
IncentivizedVetted ReviewVerified User
We use Woocommerce for running our online store to allow our customers to buy items and pay via credit card. The platform is setup to display 50+ products with varying level o...
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Verified user
Manager
WooCommerce7 years of experience

The best e-commerce plugin for running your business on Wordpress

Rating: 9 out of 10
June 11, 2024
IncentivizedVetted ReviewVerified User
I needed a ecommerce plugin that worked with Wordpress and Elementor. I sell digital goods to a global audience and WooCommerce seemed like a good fit for this.
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Calvin Hanson
Professional - Marketing
Marketing and Design
Learn English with Camille
WooCommerce5 years of experience

Good way to reach new customers

Rating: 8 out of 10
June 11, 2024
IncentivizedVetted ReviewVerified User
We use it to sell a wide range of beauty products to retailers in the Netherlands & Belgium. In WooCommerce we mainly use the products functionality to add images, ingredi...
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Verified user
Project Manager
WooCommerce2 years of experience

WooCommerce Delivers But With Pitfalls

Rating: 6 out of 10
June 10, 2024
IncentivizedVetted ReviewVerified User
We use WooCommerce for one of our e-commerce checkout platforms on one of our websites. We were looking to integrate an e-commerce solution with Wordpress, and this one seemed...
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Jeff Montgomery
C-Level Executive - Manufacturing
CTO
Animal Necessity
WooCommerce15 years of experience

Solid ecommerce solution for our retail business

Rating: 9 out of 10
July 6, 2023
Vetted ReviewVerified User
We use WooCommerce to manage the ecommerce side of our business. Roughly 20% of our purchases are made online, so we needed a system where we could list and update our invento...
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Kat Karpenko Wozny
Manager - Information Technology
IT Manager
Kiwi Flower Shop
WooCommerce3 years of experience

WooCommerce refund

Rating: 1 out of 10
November 4, 2022
Vetted ReviewVerified User
We tried to learn all the documentation as we were very limited in what we can do with woocommerce. After studying documentation, we understood that system will not be able to...
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Verified user
Administrator
WooCommerce1 year of experience

Handy e-commerce plugin.

Rating: 8 out of 10
July 15, 2022
IncentivizedVetted ReviewVerified User
WooCommerce is used to provide our e-commerce platform across our retail sector. I also use it for the same purpose for another business due to its plug-and-play nature and ea...
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Victoria Hoete-Dodd
Contributor - Finance and Accounting
Content Specialist
BitPrime
WooCommerce3 years of experience

WooCommerce, powerful, flexible, and very customizable.

Rating: 10 out of 10
July 14, 2022
IncentivizedVetted ReviewVerified User
We use WooCommerce for our online store to sell books and other materials that we use for our ministry. It is only being used in one department. We use it on the same website ...
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Seth Paine
Employee - Information Technology
Web & Media Developer
The Coming Home Network International
WooCommerce4 years of experience

Love WooCommerce

Rating: 9 out of 10
May 17, 2022
IncentivizedVetted ReviewVerified User
We use WooCommerce for corporate orders and our online stores. Used across the whole organization from sales to marketing. It helps manage our products, orders etc and it is a...
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Swadesh Padhi
Manager - Marketing
Marketing Ambassador
ForestNation
WooCommerce2 years of experience

Makes e-commerce easy for WordPress

Rating: 10 out of 10
February 17, 2022
IncentivizedVetted ReviewVerified User
I have implemented WooCommerce to manage multiple stores on our own WordPress multisite network of more than 1500 member blogs. Through our featured store sites, we sell both ...
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Jim Nelson
Partner - Corporate
Team Agreda Leader
Agreda Communications
WooCommerce6 years of experience

WooCommerce - Great option for [a] new eCommerce business, if you know website hosting

Rating: 9 out of 10
June 29, 2021
IncentivizedVetted ReviewVerified User
Our company utilizes WooCommerce to sell customized products via a WordPress eCommerce website. We needed a way for customers to locate our business online, view our product o...
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Tim Regas
Manager - Corporate
General Manager
KEYLOK
WooCommerce1 year of experience

WooCommerce for all your online stores

Rating: 10 out of 10
June 11, 2021
IncentivizedVetted ReviewVerified User
WooCommerce has been a game changer in my company. The reason I use WooCommerce is because it's so flexible when it comes to payment gateways and add-ons you can implement. I ...
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Jorge Edel Aguilar Avendaño
Director - Marketing
CEO Veeme Media
veeme media
WooCommerce8 years of experience

Woocommerce helps me easily book more photography sessions

Rating: 9 out of 10
June 10, 2021
IncentivizedVetted ReviewVerified User
I use WooCommerce to sell photography products and services to clients. Often I am booking photography sessions in advance of the date of the shoot, and I have specific time s...
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Verified user
Partner
WooCommerce8 years of experience

Great e-commerce solution for new and smaller businesses needing to get online quickly and cheaply

Rating: 9 out of 10
June 10, 2021
IncentivizedVetted ReviewVerified User
I work with clients to develop e-commerce websites, and I always recommend designing the site on Wordpress and implementing WooCommerce as the e-commerce solution. Each client...
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Verified user
Executive
WooCommerce8 years of experience

WooCommerce is awesome

Rating: 7 out of 10
June 1, 2021
IncentivizedVetted ReviewVerified User
For one of our business websites, we have used WooCommerce as an alternative to Shopify simply because of the cost. It has helped us build out a fully customizable eCommerce p...
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Verified user
Manager
WooCommerce1 year of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Verified User
Manager in Marketing
Pharmaceuticals Company, 51-200 employees
Calvin Hanson
Marketing and Design
Learn English with Camille (E-Learning, 1-10 employees)
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Pricing

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WooCommerce

WooCommerce

N/A
Unavailable

What is WooCommerce?

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

24 people also want pricing

Alternatives Pricing

Shopify

Shopify

$29
per month
What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

BigCommerce

BigCommerce

$29.95
per month
What is BigCommerce?

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.8
Avg 7.8

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

7.6
Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.3
Avg 8.4

eCommerce Marketing

Features related to marketing for eCommerce websites

5.9
Avg 7.6

eCommerce Business Management

Features related to business management and administration of eCommerce operations

6.7
Avg 7.9
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Product Details

What is WooCommerce?

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services. The free core includes: Storefront, a free WordPress theme designed for eCommerce, 5 pre-installed payment gateways (including PayPal and Direct Bank Transfer), coupons, shipping and cart calculators, product listing management and customer account registration, among other features. Many many extensions are available, such as WooCommerce Bookings, for e-merchants selling appointments, services, or rentals.

According to WooThemes (per Builtwith.com), WooCommerce has > 9,524,908 downloads and powers > 30% of online stores.

WooCommerce Video

What is WooCommerce?

WooCommerce Integrations

WooCommerce Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

Reviewers rate Website integration highest, with a score of 9.1.

The most common users of WooCommerce are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(260)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Wide Range of Layout Options: Users appreciate the platform's diverse layout choices for vertical images, enabling flexible and personalized designs.

Low Commission Rates: The platform's cost-effectiveness is highlighted by users praising its competitive commission rates.

Easy Integration with Other Tools: Users find the platform seamlessly integrates with various mainstream tools, showcasing its adaptability and user-friendly nature.

Seamless WordPress Integration: The integration with WordPress and utilization of its plugin update architecture simplify updates for users.

Variety of Third-Party Plugins: Users value the array of third-party plugins that enhance functionality without overwhelming the system.

Numerous Payment Systems: The availability of multiple payment systems for WooCommerce gives users a range of options to choose from.

Convenient Product Addition: Adding new products using WordPress' editor within WooCommerce is seen as convenient by users.

Efficient Order Processing: Users find creating products and processing orders efficient and straightforward on WooCommerce.

Expensive Pricing: Some users have found WooCommerce to be costly compared to newer competitors, mentioning it as a significant drawback in their reviews due to budget constraints and value considerations when investing in the platform for e-commerce operations.

Lack of Technical Documentation: Users have highlighted the lack of comprehensive technical documentation for WooCommerce, especially when compared to platforms like Shopify. This deficiency complicates troubleshooting and development processes for users seeking clear guidance on utilizing the platform effectively.

Limited Plugin Availability: Several reviewers have pointed out the limited availability of plugins for WooCommerce, which restricts customization options and functionality. This limitation raises concerns about scalability and feature expansion, as users may find themselves constrained by the platform's offerings.

Reviews

(1-25 of 88)
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A powerful open source e-commerce platform without limitations

Rating: 8 out of 10
Incentivized
June 22, 2024
Verified User
Vetted Review
Verified User
WooCommerce
7 years of experience
Pros and Cons
  • Integration with payment gateways such as stripe, paypal and authorize.net
  • Sending automated emails to customers with order details and shipping updates
  • Providing order, product and customer analytics
  • Displaying multiple product types
  • Organising products into relevant categories
  • Setting up different tax bands for purchases from varying countries

Solid ecommerce solution for our retail business

Rating: 9 out of 10
July 06, 2023
KK
Kat Karpenko Wozny
IT Manager
Kiwi Flower Shop (Retail, 1-10 employees)
Vetted Review
Verified User
WooCommerce
3 years of experience
Pros and Cons
  • There are a lot of layout options for vertical images.
  • It has low comission rates
  • It's easy to pick up and integrate with other mainstream tools
  • The listings are very easily updatable

WooCommerce refund

Rating: 1 out of 10
November 04, 2022
Verified User
Vetted Review
Verified User
WooCommerce
1 year of experience

WooCommerce, powerful, flexible, and very customizable.

Rating: 10 out of 10
Incentivized
July 14, 2022
SP
Seth Paine
Web & Media Developer
The Coming Home Network International (Religious Institutions, 1-10 employees)
Vetted Review
Verified User
WooCommerce
4 years of experience
View profile
Pros and Cons
  • Updating it is very easy because it runs on WordPress and you use WordPress' plugin update architecture.
  • There are lots of third party plugins to add whatever functionality you need. You also only install the add-ons that you need so you don't have a very bloated system.
  • There are many different payment systems that you can use with WooCommerce
  • It is easy to add new products because it uses Wordpress' editor.
  • It easily integrates with external services like print on demand services.

Love WooCommerce

Rating: 9 out of 10
Incentivized
May 17, 2022
SP
Swadesh Padhi
Marketing Ambassador
ForestNation (Environmental Services, 1-10 employees)
Vetted Review
Verified User
WooCommerce
2 years of experience
View profile
Pros and Cons
  • Makes it easy to create products and orders.
  • Makes it easy to process orders.
  • Integrates very well with other apps like our CMS and automation platform.

Woocommerce helps me easily book more photography sessions

Rating: 9 out of 10
Incentivized
June 10, 2021
Verified User
Vetted Review
Verified User
WooCommerce
8 years of experience
Pros and Cons
  • Free base package means I can use it when I need to and not pay for it when I'm not using it
  • I can customize the e-commerce options and integrate the calendar booking
  • Payment processing is quick and easy and I can choose my provider

WooCommerce is awesome

Rating: 7 out of 10
Incentivized
June 01, 2021
Verified User
Vetted Review
Verified User
WooCommerce
1 year of experience
Pros and Cons
  • WooCommerce is fully customizable and integrates perfectly with Wordpress.
  • The interface is pretty easy to use and makes sense.

Easy to implement, most amazing tool with superb features for making anything virtually possible.

Rating: 9 out of 10
Incentivized
May 28, 2021
BY
Brandon Young
Senior Software Engineering Consultant
Reaktor (Information Technology & Services, 501-1000 employees)
Vetted Review
Verified User
WooCommerce
2 years of experience
View profile
Pros and Cons
  • The first thing which impressed me the most is that it is free. Another thing which is most admirable is its compatibility.
  • I prefer it for its integration. It is perfectly used for building multiple sites.
  • One of the most appealing things is that it is open source. I think there is no other powerful E-commerce platform than this. WooCommerce is one of the matchless online shops. Its mobile application is very much beneficial that helps me in managing my store conveniently via mobile phones. It is really a good way of managing the online store. We can easily upload products, can make any modifications, and also assigning variations is easy through this.
  • Moreover, the availability of thousands of plugins further helps us a lot in extending the functionality of WooCommerce so conveniently.

Woohoo, Commerce!

Rating: 8 out of 10
Incentivized
May 28, 2021
DR
Darian Rawson
Senior Designer Developer
AdventHealth (Design, 10,001+ employees)
Vetted Review
Verified User
WooCommerce
5 years of experience
View profile
Pros and Cons
  • Very fast to implement if you have an existing website, especially WordPress.
  • Offers a well-rounded suite of tools.
  • Competitive pricing makes it attractive to small businesses.

WooCommerce Review

Rating: 5 out of 10
Incentivized
May 24, 2021
Verified User
Vetted Review
Verified User
WooCommerce
5 years of experience
Pros and Cons
  • Search function for orders (name or email, or recipient name if shipped)
  • Easy to set up
  • Archive for old items
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