WooCommerce Reviews

The GUI can be improved.

Better image handling.

Additional check out add ons.

Ability to customize geolocation.

The widgets are sometimes not performing.

WooCommerce has actually come a long way recently in the areas that were previously lacking. They have recently added integrations for the Divi Theme along with a Chat-based support system that I love.

WooCommerce has shown that they are committed to continually developing integrations and functionality in order to remain number one in the world of online commerce.

Shipping fee management when drop-shipping from multiple manufacturers.

Template customization requires technical capabilities.

For newbies that are not digital savvy WooCommerce has a massive learning curve even with the guides and many many YouTube videos providing tips and how-to tutorials.

Although it is a FREE plugin, to get the very best features and integrations for your store you many need a number of other premium plugins that in the long run can add up.

Extensions can get costly.

Some third party integrations are buggy.

Annual subscriptions can be expensive for small stores.

There is quite a bit of customization the front-end needs to work with most sites.

Most plugins provide just enough functionality before you have to pay.

Themeing

Cart/Checkout blocks (Gutenberg )

Because of the add-ons you need to install to expand the functionality, it takes time to research each add-on

It is not a "install and use right out of the box solution" like some online store services. You need to configure everything.

To get a nice store you also have to configure all the other Wordpress parts like choosing a good Wordpress theme.

It takes a lot of work to get a nice looking store

It would be nice to have more access to tutorials on how to set up some of the more complicated features.

The shopping cart page itself would be a little challenging for a beginner to set up.

A larger variety of display options would be helpful.

Some updates break the multilingual website, its necessary to rebuild permalinks after each major update.

Speed, when having many categories/products your performance can suffer.

Could include better multi-currency support out of the box.

We should be able to manually order taxonomies

Should include a way to hide prices and ask for a quote instead.

No great shipping options out of the box.

It can be complicated to use.

For the Italian market, we need some field for "Partita iva" & "Codice Fiscale" that are used for our invoices

There are a lot of features. If you are not using them, attributes, for example, you'll see them on every product backend page. A toggle in the setting would be nice to see.

It is widely used. If you don't customize your theme a lot of shops will look like yours.

Improve integration with front end builders

Can get complex and expensive pretty quickly if you have to rely on multiple plugins

To use WooCommerce you must have previous knowledge of WordPress.

It is a WordPress plugin so it does not work independently.

Many themes are paid, especially those that are very attractive visually and adaptable to any mobile device.

Compared against other platforms, you'll need to purchase your domain, SSL certificate, and hosting account.

Creating products, attributes, and categories may be tricky for inexperienced users (not hard once you get the hang of it).

Installing and configuring plugins may be tricky for inexperienced users.

Default reporting could be better, but additional plugins can be purchased.

Reliance on meta table for storing and accessing product and order data. (Coming soon)

Better reporting interface. (Coming soon)

Option to more easily choose between multi-page or single page cart/checkout.

Auto refresh the price totals on cart page when quantity changes using AJAX.

Show “-” and “+” buttons around the quantity field.

Show confirmation before user changes quantity to zero.

Additional free themes. There seems to be a lack of free thremes that come with WooCommerce alrady built it. There are 3rd parties that have great one however. For now, we recommend sticking with the dedicated WooCommerce theme, Storefront.

WooCommerce has a feature that calculates shipping costs automatically. We have found these rates to not always be very accurate and some users often pay more or less than what it actually costs us to ship the product. These can be easily adjusted, however by a few settings changes.

I fee like the system gets a bit bogged down on resources due to all the additional free plugins I install to make WooCommerce more powerful. I feel as though many of these features should just come standard in the initial WooCommerce package, since they are usually very important.

The search function is weak. By default, it only searches the product title, not SKU, description, etc.

You have to use a third-party plug-in to easily import products in bulk. It would be nice if that was in the WooCommerce core.

Small thing, but I'd like to be able to easily customize the columns in the back-end product listing; to be able to pick and choose which information shows for each product, including custom fields.

I think WooCommerce can really excel by adding more apps to be able to work with the program.

I also think it should be a little more streamlined to increase workflow and functionality.

WooCommerce's interface looks very similar to what it did years ago. While features may have improved, sometimes finding where those features live to make changes can be a challenge.

While I can make larger changes to how my shop page looks, some of the actual product pages are set in stone. It takes knowledge of PHP and coding to make changes to the template or the purchase of WooCommerce's shortcode plugin to get more flexibility. Having some layout options for how the product page looks would be great from non-coders.

WooCommerce is still very much geared towards physical products. While it has a few options for digital products, expanding these features would make WooCommerce more competitive against other plugins such as Easy Digital Downloads.

Some WooCommerce plugins are a bit expensive

Requires a good programming knowledge to do advanced developments

Need to have secured web hosting, which is costly

Actually, there are no important contras except for being a WordPress plugin and not a CMS dedicated only to eCommerce.

By default, it has the most useful functions but there are situations in which it is necessary to install plugins to obtain certain functions.

Many plugins for WooCommerce are paid but it's worth paying for it.

Payment methods - for a native experience you're basically restricted to using Stripe, Paypal, or Square to accept payments. This has been an issue for clients I've worked with that already have a preferred payment gateway vendor. There are integrations you can use, but this leads to either an iFrame checkout experience, or worse a completely separate site - not ideal.

This is not strictly about WooCommerce, but the ease of use of the product management backend is very dependent on the how well your WP theme integrates with it. I'd recommend using Themes specifically built to be a WooCommerce Shop. Trying to fit WooCommerce in after the fact to a theme not designed for it initially can be a little confusing.