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WordPress VIP

WordPress VIP

Overview

What is WordPress VIP?

Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.

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Recent Reviews

Super online support

10 out of 10
March 04, 2024
Incentivized
We build websites on WordPress VIP for a range of different clients from charities, to news outlets in the United Kingdom and the United …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is WordPress VIP?

Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://wpvip.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Details

What is WordPress VIP?

WordPress VIP is a content platform for the enterprise. Built on WordPress, powers over 40% of the web, WordPress VIP aims to give content marketers the ability to create more content, faster while ensuring the security and reliability they need to operate at enterprise scale.

Some key capabilities of WordPress VIP include:

  • Content creation: Customize pages in using modular product blocks with Gutenberg, a drag-and-drop editor.
  • Presentation: Thousands of pre-built themes to build any site. Developers can customize their own to meet any special requirement.
  • Open ecosystem: Plugins add capabilities and integrate with other pieces of the marketing technology stack, to work without vendor lock-in.
  • Headless CMS: Decoupled architecture delivers the flexibility to build a front-end and power experiences using REST and GraphQL APIs.
  • Integrated Commerce: Out-of-the-box commerce capabilities enable content to drive purchase through one unified solution.
  • Integrated Content Analytics: Real-time measurement on content performance across channels enables rapid optimization.
  • Security: Multi-faceted protection including code scans, granular permissions, private networking, DDoS mitigation, penetration testing, rapid issue patching and audit logs provide protection for even the most sensitive digital properties. That's why the vendor states WordPress VIP is the only WordPress platform to earn FedRAMP “authorized” status.
  • Performance: Integrated containerization, content delivery networks (CDN), asset optimization, enterprise search and application performance monitoring (APM) combine to drive optimal performance at scale. Boasts many of the world's biggest digital brands as users of WordPress VIP.
  • Support: An expert team, including many of the people behind the core WodPress project. WordPress VIP goes beyond just supporting the core CMS to offer support for customers' developers, resolving issues related to themes, plugins, and custom code.
WordPress VIP supports customers like Salesforce, Merck, Spotify, CNN and Capgemini.

WordPress VIP Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: PHP

WordPress VIP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported Languages207 languages. For a full list please see: https://translate.wordpress.org/

WordPress VIP Downloadables

Frequently Asked Questions

Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.

Reviewers rate WordPress VIP Performance highest, with a score of 8.8.

The most common users of WordPress VIP are from Small Businesses (1-50 employees).

WordPress VIP Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Comparisons

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Reviews and Ratings

(45)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Gyles Seward | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Elementary Digital is a dedicated WordPress agency operating in the EMEA region. We work with clients looking to create and manage Enterprise-level WordPress websites. The concerns often with WordPress are centered around security, scalability, and performance, which for those who work in WordPress (and the organizations that use it) are not issues. However, one of the key considerations for these concerns is hosting and this is where WordPress VIP steps in. Effectively it's hosting from the organization (Automattic) that develops WordPress and its hosting is closely aligned to the development roadmap of WordPress itself. This, of course, provides great peace of mind for organizations, working directly with the CMS owners and being first in line to ensure security is paramount allowing for scale, reliability, and most important performance.
  • Security - class leading security, ensuring sites are protected and operate hassle free
  • Scalability - provide patches and updates first before the market place
  • Reliability - up to 99.9% up time, with a fantastic track record
  • Performance - hitting the high notes for Core Web Vitals and ensuring WordPress is operating at its peak performance
  • Smaller packages - which typically only operate in the Enterprise space, could offer more cost-effective solutions for smaller organizations
At this moment in time, WordPress VIP is excellent for large, enterprise organizations looking to use WordPress as their CMS. The legacy trust issues around WordPress are dispelled when using WordPress VIP and it provides a true enterprise service with excellent infrastructure, performance, and protection. As the cost of licenses for established enterprises, CMS continues to increase and without justification through additional functionality, WordPress is being adopted more often and with VIP you have the perfect package for hosting an enterprise website.
  • Enterprise - providing a true enterprise hosting solution for organizations that ticks all the boxes (especially for IT Directors)
  • WordPress best practice - learning and aligning development methodologies to VIP's best practice
  • Updates - first to receive updates about WordPress ensuring we keep our clients updated
  • Belief and confidence - in the VIP hosting framework ensure our clients are getting the best service
Obviously very knowledgeable about WordPress, both from a hosting and framework point of view. A very friendly, approachable team, and because of the global reach someone is always available.
To date, we've not had any issues and our clients are happy/settled with the hosting. The demands of clients are well managed and the hosting lives up to the performance requirements with ease.
Their management dashboard is improving as they as an organization develop, albeit still some work to do to be as good as some of their competitors. Overall though with some understanding, it's straightforward to use and provides us with what we need.
In the competition noted WordPress VIP is the only true enterprise dedicated to WordPress hosting. Their hosting framework is 100% geared up for providing enterprise organizations with the infrastructure needed.
15
The business functions that predominately use WordPress VIP are DevOps and our engineers. Although the account management and project management teams work with and consult on the use of WordPress VIP. From a performance point of view the digital marketing team benchmark website speed against Core Web Vitals and reference the speed of WordPress VIP against other hosts.
15
We have a dedicated team of WordPress engineers (developers) who will support the framework from a front and back end point of view. The DevOps team will support WordPress VIP from an infrastructure point of view. The skills required are familiarity with WordPress and hosting infrastructure. VIP uses a high quality code approach so our in-house Q&A team are conscious of best practice in code as well.
  • Speed - ensuring WordPress websites achieve or better core web vitals
  • Security - delivering the highest, enterprise grade security for WordPress website
  • Scalability - providing a framework from which multiple iterations of WordPress can be scaled
  • Intranet - using it to power organisation intranets
  • Multi -site - stemming multiple instances of websites off a single instance
  • News room - integrating with third party newsroom systems
  • Ecommerce - more effective hosting of Woocommerce
  • Headless - hosting headless websites
  • Third party connectivity - build off headless push content to multiple channels
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies.
Yes
Existing legacy on-premise hosting infrastructure. Had to replace it as the solution was not suitable for a business to scale and for security. WordPress VIP provided a cloud based framework that allowed for greater flex when growing the business.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
WordPress VIP is the pinnacle of WordPress hosting. It's built by WordPress for WordPress. The cloud first approach allows for infinite scalability and out of the box coding methodologies ensure a WordPress website is fit for purpose when launched.
No, it was about finding the best WordPress hosting solutions available. Our criteria covered are they enterprise, can they handle volume and scale with us.
Web Content Creation (6)
90%
9.0
WYSIWYG editor
100%
10.0
Code quality / cleanliness
80%
8.0
Admin section
90%
9.0
Page templates
90%
9.0
Mobile optimization / responsive design
100%
10.0
Publishing workflow
80%
8.0
Web Content Management (5)
88%
8.8
Content taxonomy
80%
8.0
SEO support
80%
8.0
Bulk management
80%
8.0
Availability / breadth of extensions
100%
10.0
Community / comment management
100%
10.0
Platform & Infrastructure (2)
80%
8.0
API
100%
10.0
Internationalization / multi-language
60%
6.0
Security (1)
80%
8.0
Role-based user permissions
80%
8.0
CMS programming language or framework
N/A
N/A
Score 10 out of 10
Vetted Review
ResellerIncentivized
We recommend using WordPress VIP for enterprise clients. The stability and security offered by WordPress VIP is second to none.
  • Security
  • Uptime
  • Speed
  • VIP Dashboard
  • CLI commands
  • Documentation
I would say it is less appropriate for 5-15 person organizations where there are no technical contacts and organizations where go to live speed is the most important feature. Since GitHub deployment is being utilized at WordPress VIP, it might take a bit longer to deploy new features.
  • WordPress VIP is more expensive than other platforms
  • We spend less time maintaining client websites because the platform is very stable
The support has extensive technical know-how.
We regularly check Google LightHouse scores for all our clients, and WordPress VIP is the best.
It is fairly easy for a development agency such as ourselves, but it could be hard for clients who want to manage their own website.
10
Our developers use WordPress VIP every day.
10
The same developers who use the platform, also support WordPress VIP.
  • GitHub Workflow and deployment for security
  • Client retention
  • Nothing comes to mind
  • We recommend WordPress VIP to all our clients
Most clients never even consider moving to another platform once they are set up on WordPress VIP.
Yes
We use WordPress VIP for enterprise clients. Previously we opted to use WPEngine.
  • Product Features
  • Product Usability
  • Product Reputation
I wouldn't change it.
Web Content Creation (3)
93.33333333333334%
9.3
Code quality / cleanliness
100%
10.0
Admin section
100%
10.0
Publishing workflow
80%
8.0
Web Content Management (2)
100%
10.0
Bulk management
100%
10.0
Community / comment management
100%
10.0
Platform & Infrastructure (2)
100%
10.0
API
100%
10.0
Internationalization / multi-language
100%
10.0
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
We have not, because we have developers in house.
No
Yes, when a client site went down because of a developer-related issue, WordPress VIP support was faster than us to notice the issue and make sure the site was up.
There is documentation for everything you might need.
  • VIP Dashboard
  • GitHub integration
  • Minor fixes require GitHub pull workflow.
Yes
The VIP Dashboard works great.
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