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Work.com

Work.com

Overview

What is Work.com?

Work.com is based on technology acquired by Salesforce with Rypple at the end of 2011. It was presented by the company s a performance management solution for sales teams, and is associated to the Salesforce Sales Cloud suite of products…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Work.com?

Work.com is based on technology acquired by Salesforce with Rypple at the end of 2011. It was presented by the company s a performance management solution for sales teams, and is associated to the Salesforce Sales Cloud suite of products and capabilities. Historically it included features around…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

What is Vantage Circle?

Vantage Circle is a global employee engagement company that uses AI-based innovations to support HRs in simplifying and improving the employee experience. Vantage Circle's platform focuses on the four major areas of engagement, namely— rewards and recognition, corporate discounts, employee…

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Product Demos

Walkthrough of the Work.com Command Center

YouTube

Getting Started with Work.com

YouTube

Work.com Workplace Command Center

YouTube

Work.com Workplace Command Center Demo

YouTube

Work.com Wellness Check Overview and Demo | Salesforce

YouTube

Salesforce Work.com Overview and Demo

YouTube
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Product Details

What is Work.com?

Work.com Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the application for raising and resolving tickets as part of incident management and also for production releases as part of the change management processes of the ITIL lifecycle. The users normally log in through a single sign-on option, and the tool is one of the default apps available for all users.
  • Good interface
  • Simple and concise
  • User-friendly
  • The change requests page could be better
  • The process for the incident lifecycle could be a little simpler
  • Search options could be improved a bit
It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.
  • Incident management
  • Problem management
  • Change management
  • Reduces time to resolve incidents
  • Enables to get a good overview of the change
  • Improves employee involvement and productivity
It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.
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