Workable

Workable

Customer Verified
Workable

Overview

Reviews

Great experience

8
I was the main user of Workable. Worked on it as recruiting system / ATS. Also, hiring managers worked on the system with me on specific …
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Next-Gen Recruitment Platform

7
Workable is used by the Talent Acquisition team within the HR function as well as the Hiring team to coordinate and conduct interviews. …

A higher form of hiring

9
Workable is used as our main hiring platform across all departments. It streamlines our job posting and recruitment process by posting new …

Great interview software

8
This tool is used by our team to streamline the new hire process and our recruitment process. It is only used by the HR team to be able to …
Read full review

Workable Really Works

8
Workable was used across the entire organization, including HR, Hiring Managers and Executives. We used the tool to ensure our recruiting …

Popular Features

View all 15 features

Applicant Tracking (33)

8.9
89%

Resume Management (33)

8.4
84%

Job Search Site Posting (33)

8.3
83%

Candidate Search (33)

8.0
80%

Reviewer Pros & Cons

View all pros & cons

Pricing

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Paygo

$99.00 Per Month

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.workable.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $19 per month

Features Scorecard

Recruiting / ATS

8.2
82%

Product Details

What is Workable?

From requisitions and approvals to offer letters and onboarding, Workable provides more than just applicant tracking, says the vendor. With 40+ integrations and AI-powered candidate sourcing, the vendor reports its recruiting software is used by companies across the globe to find, evaluate and hire better candidates, faster.

Workable’s talent acquisition software provides recruiters and hiring teams with more ways to find qualified candidates, claims the vendor. It has 700+ SEO-optimized job descriptions and one-click advertising across 200+ popular job boards. Its mobile-friendly, customizable careers pages support candidate-friendly, one-click apply. And, using machine learning, its candidate sourcing technology opens the door to untapped sources of qualified talent.

From small start-ups to established organizations with dispersed hiring teams, Workable brings teams together. The vendor promises that trackable communication, real-time calendar sync and a top-rated mobile app make it easier for teams to collaborate.
The vendor says getting started with Workable takes less than 2 weeks and comes with fast, personalized support. The vendor reports 85% of customers never need to reach out for help, but for those who do, response time is less than 25 minutes.
The vendor believes recruitment doesn’t end when an offer letter is signed. Workable’s hiring software provides reports to review process, plan future strategy and empower teams to continue to hire better people, faster.

Workable Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Workable Competitors

Workable Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Alternatives

View all alternatives

Frequently Asked Questions

What is Workable?

Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for collaboration.

How much does Workable cost?

Workable starts at $19.

What is Workable's best feature?

Reviewers rate Applicant Tracking highest, with a score of 8.9.

Who uses Workable?

The most common users of Workable are from Mid-size Companies and the Computer Software industry.

Reviews

(1-25 of 56)
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Kimberly Cavanaugh, PHR | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Workable is used by the Recruiting and HR teams as well as designated to hiring teams across multiple departments. Everyone in the company has been asked to upload their resume to create a profile for themselves but they do not have access to search resumes or view requisitions. Soon we hope to have all of our employees attached to the requisition that they were hired from.
  • Posting across multiple job boards.
  • Locating profiles of candidates outside of Workable (i.e. LinkedIn).
  • Customer Service chat feature.
  • Requisitions need a specific location and there are issues if you designate as "Fully Remote."
  • Access to Hiring Team. Example: a Director has a candidate profile on Workable and needs full Admin access but we cannot grant that because that would allow him to see his own profile and interview notes.
  • More customizable Requisition pages.
If you are looking for a ATS that is user-friendly and takes minimal amount of training for users, while still being effective for Talent Management, Workable would be a good fit. There could be more bells and whistles but some times that just over complicates the end goal. Workable has been a great ATS for a smaller sized company like ours.
Matthew Goldberg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I used Workable to apply for a new position. I found it to be a seamless experience and it was easy to complete my application. Even better, I ended up receiving the jobs, which means the company was definitely looking at Workable -- it must have been easy on the backend to see the responses I gave to their application questions.
  • Good interface
  • User centered features
  • Easy to navigate
  • Would have been good to check status of application
  • The next part of the hiring process was outside Workable
  • Wish it would have autosaved responses
Workable is well suited to use in the context of providing questions and collecting information about job applicants. As a user, it was easy to navigate and felt like a polished interface. On the back end, I imagine it helps to centralize data about various applicants to easily compare. Useful when collecting resume and cover letters, as well.
Sharon Greyling | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Hiring platform that has empowered the HR department to streamline recruitment by providing us with tools that help us scan thousands of candidate profiles to find qualified candidates and determine top talents. In addition, the platform keeps HR teams connected anywhere and anytime through its mobile app.
  • Makes it easier to assess and onboard potential hires quickly.
  • The solution centralizes resumes and interview information to help reduce time spent looking for candidate data.
  • Lets us create job descriptions from templates.
  • Takes time to set search filters by skill, experience, location and more.
By creating SEO-optimized job descriptions, this recruiting software enables us to find more candidates. We also make use of its one-click advertising across job boards. It can be integrated with many productivity and HRIS tools so that you can build a full hiring toolkit.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Workable across our who organization to recruit, receive and track applicants to all of our roles, end to end. We use it to post jobs to our careers site and integrated job boards (linkedin, etc); receive applicants; upload other profiles that come through other sources; track feedback and key info on the candidates throughout the interview process; and do background checks.
  • Fast & seamless publishing to job boards
  • Ease of feedback entry and collaboration with hiring team
  • Ease of management across multiple open reqs
  • Reporting of metrics / data visualization is not as intuitive as it could be
  • Job archive is not easily searchable
  • Diversity targeting & tracking
Workable suits our mid-size company well, whether we are in a slow hiring (eg 5-10 open reqs at a given time) or fast hiring (eg 20-30 open reqs at a given time) mode. It may work less well for companies dealing with much higher volumes, or for companies who are intaking candidates from multiple sources (eg agencies, etc), because Workable has a limited number of integrations so the upload of profiles is often manual. Overall, it is easy to understand and use, so team members and new Hiring Managers can get up to speed very quickly and with minimal training by HR.
September 09, 2021

Great experience

Score 8 out of 10
Vetted Review
Verified User
Review Source
I was the main user of Workable. Worked on it as recruiting system / ATS. Also, hiring managers worked on the system with me on specific jobs. Workable helped us manage the hiring process better, to track candidates, to improve the flow and to easily contact recruiters and candidates.
  • Track the hiring process
  • Provide templates for every step, help us be more professional
  • Increase exposure of job post on relevant job boards
  • Issues with languages, when CV arrived in Hebrew sometimes Workable didn't recognize the name
  • Identify double CV in the system. If [the] same candidate applies for a different role it will still appear double.
All in all, Workable is an easy to use system, gives good answers to our needs, [and] provided even more than we needed as a small company (candidates evaluation tools, employees referral, annual planning). For me it was good and easy and I will be glad to work with Workable again. I didn't use reports too much so I can't tell how good it is. I'm sure that for bigger companies it will be a helpful tool.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Workable is being used across the whole organization as a part of our hiring efforts. We use it to collect our candidates and to move them through the pipeline during interviews. It's allowing us to keep organized even with a high number of candidates and ensures that all of our team comments and notes are kept in a single place that we can go back and reference at any time.
  • Easy applications for candidates
  • Easy to move candidates through the pipeline
  • Organizes comments well
  • Would like to see more default reports on dashboard
Workable has worked really well for our hiring and interview needs. It's helped us organize and streamline the hiring process. It ensures we don't lose any candidates in the pipeline and helps us respond appropriately to all.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Workable is used by the Talent Acquisition team within the HR function as well as the Hiring team to coordinate and conduct interviews. Workable offers a world class Applicant Tracking System which takes care of all the recruitment task from defining a job description to posting it at hundreds of job boards, conducting the interviews over video calls, and finally the onboarding of the hired candidate. It is backed by the cutting edge Artificial Intelligence recruiting platform which allows us to reach not only the active potential candidates but also the passive ones.
  • One can literally hire people without even opening their laptops. The mobile apps are present across Android and iOS devices and are powerful enough to get all the work done.
  • Customer support is at the next level. It's the best I have seen so far for any technical vendor.
  • Help[s] us tap [into a] more diverse talent pool by optimizing our job descriptions.
  • Capability to search the job descriptions, archived posts, and resumes needs to be drastically improved.
  • No feature to see if the candidate has applied for other roles in the past in the organization and how [they] fared then.
  • Employees should have a way to track the status of their referred candidates.
Workable is great at creating job posts and posting them to multiple job boards with a single click and also running paid campaigns on social media platforms to reach passive candidates as well. Workable has a friendly UI and has a very gentle learning curve. It is more appropriate for larger organizations where you need to hire thousands of people a year and need to always have a pipeline of great talent.
Jason Kerley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Workable is one of the most intuitive tools when it comes to managing candidate databases, especially if you need to evaluate the talent of each candidate, so that those who advance to testing as prospective employees are those who meet the most characteristics that fit the needs of the company. We find that Workable has a very flexible candidate tracking tool. Workable manages a convenient system based on the implementation of job objectives, which, as mentioned above, offer many alternatives when it comes to detailed follow-ups that comply with a certain set of specific characteristics within our talent management. We can create templates with all kinds of information for applicants to review, and we can even export them and send them via email, or as reminders added to the company's activity calendar. These templates can vary in format and quality as much as needed. The platform can be integrated with social networks to be able to review the job applications that come to the company through them, and thus be able to follow up more extensively on the prospective employees who send such applications, having access to more information about them.
  • The platform allows us to implement a scorecard service through which it is possible to keep track of the quality of nutrition that each prospective employee could bring to the company, so that the decision to hire any of them is as profitable as possible.
  • Communication with candidates is very easy to track, so that it is possible to make sure that the results proposed by each employee in the recruitment area are totally adequate. This is useful to filter possible failures that may occur on the part of the recruitment team.
  • The platform works with recruitment funnels, whose structure allows us to purify the information of real utility for the company by the employees, and where we can even add databases with the information of all prospective employees that are kept in the recruitment process.
  • Using Workable in conjunction with the information provided by their online technical assistants results in a huge improvement in our labor operation, as they know the best strategies to leverage our hiring management. Workable's technical support is active most of the day.
  • Using Workable was no problem for our employees in the human talent development area, mostly because they, despite not having any experience with Workable, were able to adapt to the platform with incredible speed, thanks to the ease of use of Workable and the number of tools it has right out of the box.
  • Unlike many other recruitment-oriented services, Workable does not let us use internal HR tools, so our human talent management with Workable is limited to hiring only, and this makes it impossible to match candidates with regular employees within the platform.
  • It has no employee portal creation function, so the information provided on our employee portal web page is usually not useful to employees, as we cannot create a second portal where we can inform them about our job bulletins.
  • It does not allow you to evaluate the amount of learning that candidates have received within the service unless they expressly state so. In this sense, it would be useful if you could add a form where candidates could fill in windows with their opinion about certain points of the process.
For the definition of objectives with respect to the number of certain types of employees to be recruited for the company, whether they have talents that are useful in a specific area, or whether they are completely new to the world of work and you are looking for employees with no experience. It is useful in the evaluation of skills of any kind that employees may possess, since, depending on the type of work, some employees need to have more developed skills than the rest in terms of technical knowledge, as in the case of automotive repair companies or manual work in general. The most useful scenario to develop the full potential of Workable is where more control of career planning operations is required, as the service presents us with many easy to customize models depending on the type of career you want to work with (by applicants).
Matthew Gardner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Workable is used as our main hiring platform across all departments. It streamlines our job posting and recruitment process by posting new roles to our website and all major hiring websites. We can sponsor posts from within Workable and have one place where we can edit all of our postings across all job boards. It saves hours of work and helps generate more candidate pipeline.
  • Creating job postings
  • Editing job postings
  • Sponsored post
  • Posting to multiple hiring sites
  • Candidate pipeline management
  • AI Recommendations to improve applicant quantity or quality
  • SLA/Uptime
  • Automatic smart screening
Great to get job postings up, share management, screen candidates and track them, and low cost. Also great for posting across the web and sponsoring posts. I hope next for them will be some AI talent tips, etc. How can we get better candidates, improve pipeline, etc. This to me is next gen for hiring.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Workable is an awesome piece of software that keeps our hiring process simplified and allows us to put more time to other efforts. We are always very busy and anything that can streamline the HR process while helping us get quality candidates is awesome.
  • Streamlined hiring
  • Document storage
  • Training
  • Interface
  • Customer support
  • Simplicity
Great if your hiring and training process is lengthy and you have a lot of candidates. If this is not the case, you may not need Workable.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Workable has been an awesome partner for our company. We have grown from a team of 40 to over 120 employees in the past 18 months. I run the sales team, but the whole org uses the app. Business results: faster time to hire, better collaboration between interviewers, and the scorecards have helped us roll out a hiring methodology and an ICP.
  • The mobile experience is awesome.
  • Implementation was super easy.
  • The app continues to get better features.
  • No complaints from us.
Any company looking to hire and manage all the tasks and planning that goes into it would benefit from Workable.
Great support.
Score 8 out of 10
Vetted Review
Verified User
Review Source
This tool is used by our team to streamline the new hire process and our recruitment process. It is only used by the HR team to be able to manage the HR pipeline. The rest of our team does not really use it. It solves the business problem of bringing on new people to work with us.
  • Schedule meetings.
  • Monitor pipeline.
  • Documentation.
  • Hashtags.
  • Customization.
  • Key words.
It is well suited if you are hiring a bunch of people and need a simple platform to be able to monitor the pipeline of people that you are working with.
Talyon Perry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The recruiting department uses it to keep track of candidates and allow hiring teams to be part of the talent acquisition process more fluidly. It is also where the hiring team leaves feedback for candidates after they come in for on-site interviews. It helps recruiting and various other departments to work together easily on open requisitions.
  • Feedback tool for hiring managers and hiring teams to use post on-site interview.
  • Searching candidates for new openings.
  • Ease of use for the whole team.
  • For feedback to not be seen by the whole team you need to create a feedback huddle (internal meeting per candidate) within the application.
  • Being able to see what other applications the candidate has applied to within company history.
  • Having an easier way to store old requisitions would be nice.
Workable is best used when in relationship with talent acquisition. Other platforms don't always give those outside of HR access to open requisitions to see candidates and doesn't always let feedback be left. However, Workable has both those functions which make it work the best for our needs in the hiring process.
I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.
August 29, 2018

Workable Really Works

Jim Leahy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Workable was used across the entire organization, including HR, Hiring Managers and Executives. We used the tool to ensure our recruiting pipeline was streamlined so that we knew where each candidate was in the pipeline and what next steps we needed to take in order to ensure a positive candidate experience.
  • Workflow
  • Basic Reporting
  • Collaboration
  • Some of the tabs hindered user experience
  • Not as robust and as comprehensive as other ATS systems
  • Easy to use but would love even more customization control
We used Workable at a start-up which was extremely wise. We weren't hiring for 50 open requisitions, we were hiring usually for five or six requisitions at a time. The cost and functionality were so helpful that we used this platform up until we were growing exponentially. After our growth took off, it made sense to utilize a different tool (especially as expectations in measurements shifted).
Dustin McBride | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our company uses Workable across our entire organization to keep everyone aligned on potential candidates for open positions and the status of candidates that have been brought in for interviews. Previous to Workable we were trying to track candidates manually and spent a lot of time going back and forth over email and Slack to discuss candidates.
  • My company is a relatively small startup and we love to maximize each employees social media reach to help find high quality candidates. I can easily go into the "Jobs" section, see open positions and then post to social media sites. If I find who I think might be a qualified candidate can refer them inside of Workable by clicking "Refer a Candidate"
  • Prior to using Workable there was no way for me to easily provide input after interviewing a candidate and see what other interviewers had to say. Now I can quickly input my feedback, see other employees feedback.
  • I personally have a busy schedule that includes travel so it was nice to quickly access a candidate prior to an interview, see their resume and where they are in the interview process. Our HR team loves the Google calendar integration so they can check my schedule and get something set up when I'm going to actually be in the office and available.
  • It would be nice able to post open positions directly to social media from the Jobs page.
As someone who is not directly involved in hiring day to day Workable fits my needs perfectly. It lets me see new candidates for jobs that I have been assigned to. My input is asked for on jobs related specifically to my expertise. Once a candidate begins the interview process I can track them through the process and provide input. I have not found any scenarios where Workable does is not well suited for my needs.
Sarah Wheatley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our talent acquisition team uses Workable as our ATS. It is used across the whole organization as a way to submit candidate referrals and is also utilized by hiring managers across the organization to review candidates and give feedback on candidates in the pipeline.
  • Very customizable. We can set up unique interview stages specific to each requisition. Also, we highly utilize the integration with Zapier to automate and customize the ATS to follow our hiring process, vs forcing our hiring process to fit the ATS.
  • Innovative company adding new features all the time. We love the numerous integrations they offer and are excited to start using the HelloSign feature to simplify our offer letter approval process.
  • Love being able to bulk message candidates and bulk disposition candidates. We don't always handle candidates profile by profile so this is a must. Believe it or not, not all ATS systems allow you to do this.
  • Workable has a fabulous help center full of great articles. They have already created tons of great content that we like to share to help us train hiring mangaers on best practices. Usually you wouldn't think have a great help center is that important but it ends up being very helpful!
  • Love that Workable automatically publishes jobs to free job boards, and the premium job postings are one-click and done! This saves us so much time.
  • Submitting employee referrals isn't the easiest. I wish Workable had a more seamless process for this within the ATS. Employees aren't able to track where their referrals are at in the process and are required to use the people search tool to submit referrals rather than referring someone from say LinkedIn or Facebook.
  • Doesn't have a built-in requisition approval process. Users can collaborate on job descriptions, but there isn't an approval process you can use and it is difficult to tie a job to a requisition.
  • While we use the Zapier integration to help automate a lot of our actions, Workable could be better at building in its own automation. For example, currently, there are several clicks to disposition candidates. Instead, Workable could tie a disposition email to specific disposition reasons, so when you select that disposition reason the candidate automatically gets an email with that pre-selected message.
Workable is well suited for a small recruiting team with 200 - 500 employees. Workable may not be as suitable for an Enterprise size company hiring thousands of people. They are GDPR compliant and are coming out with great new features all the time. We love how customizable it is so that we can adapt the ATS to our hiring process, and not have to adapt our hiring process to match an ATS. While it is customizable, it is easy to build out and manage on your own. You don't need an administrator to put together a workflow in this ATS.
September 10, 2018

Time Saver

Maryann Merolla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I am the main user. For each posted job, I add co-workers who will be involved in the interview and hiring process.Using Workable has made the entire recruiting process streamlined, organized, and simplified.
  • It's easy to add co-workers to Workable, and since it's very user-friendly, they are able to use it without any training. We can share comments, evaluations, and scheduling right in each candidate's profile. I can customize the process based on co-workers' needs: for example, one hiring manager asked me to add a "Maybe" category so he could easily review candidates that he was not sure about.
  • Job postings can be saved and reused. Pre-screening questions are easy to add and change. I can post to numerous free job boards with just one click. It's also easy to post to premium boards.
  • Workable is integrated with my email and my calendar, which is a huge time saver.
  • Customer service is excellent. Fast response, patient with my many questions, knowledgeable.
  • I would like to have a "keyword search" function right in the candidate's resume.
Workable has been a life saver for me, whether I am recruiting for one job or ten. Having everything - resume, cover letter, screening questions, emails, comments - all organized and easily accessible is invaluable.
Nicola Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Workable is used across the organisation with all managers having access to rate candidates and add in comments. It has streamlined the recruitment process and enabled us to build a pipeline of future talent.
  • It is intuitive and easy for users to use.
  • It is easy to collaborate and add comments.
  • The tag's allow for quick notes, pipeline and creating different ways to identify candidates for future opportunities.
  • Flexible in how the dashboard is set up and you can change it easily to suit your needs.
  • The ability to set up messages to send in the future would be a nice feature to have.
  • The brief questions that are asked in the application process - it would be nice to have these plus contact details at the top rather having to scroll down as they are the first thing I look at to decide if we will progress.
Very well suited to small to medium business as it's easy to set up, intuitive, cost-effective, and has just about all the features you need. For multiple recruiters and complex reporting, it probably is not as suitable.
Samantha Pacheco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Workable for our recruiting process, from job posting through offer letter. I manage it within HR, but our managers are responsible for reviewing candidates and providing feedback. It has helped us provide a centralized place for all recruiting information and candidate tracking.
  • Easy to use and move from each step in the recruitment process.
  • The integration with the free postings.
  • The ability to add evaluations and assessments.
  • It would be nice to see more editing capabilities around the job posting layout.
If you need an all-in-one Applicant Tracking System, Workable will do the trick. We have been pleased with the ease of use for all of our users.
Deb MacRae | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
As a growing marketing company, we have used Workable extensively to coordinate our hiring efforts among our team. Currently, there are 3 of us involved in the hiring process and it allows us to share information, our personal reviews of the applicants and move them along our process with ease.
  • Workable keeps us organized in the process. It allows us to easily house all information in one place for easy reference.
  • It provides us with templates, support, and ideas to improve our internal process. The templates simplify the communication between our team and the candidates.
  • The ability to source people and move candidates to different job openings increases our ability to fill positions.
  • Search functions in people search are not always accurate, specifically when looking in a particular geographic area.
This is a great place to start when working out job descriptions, advertising them, and tracking applicants. For recruiting, I am not sure if this has the best features.
Annie Talbot, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our company uses workable for both sourcing candidates, job postings and, an applicant tracking system. We currently have 3 departments using it but we actually just upgraded so that we can have our entire company use the system. It has really helped us streamline the hiring process and reduce communication issues between the hiring managers and HR.
  • It is very simple to use. We have trained several managers on it and each of them have found it to be helpful and simple.
  • You cannot beat the price and value. For what Workable is, it is an awesome tool at a fantastic price.
  • The customer service is great! Any time that we need help, have a question or need a concern addressed our representative is right there willing to help.
  • I really cannot think of anything. For a medium-sized company like ours, it is great!
Workable is a great program if you are a medium-sized company looking for an effective, easy-to-use program that can be used across all hiring managers. If you are a larger company, it might not fit your build but we have been very happy with our use of it over the last two years!
February 22, 2018

Workable Works!

Erin Holm | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Workable for all of our recruitment needs as our applicant tracking system of choice. About 20 members of our organization, across various departments, have access. We hire on a fairly consistent basis, and Workable helps us keep track of candidates, interviews, evaluations, and reporting. We have it integrated with our company careers page, as well as our company Facebook. As the recruitment coordinator, I use it daily to ensure candidates are coming in, and moving through the process efficiently. Workable is user-friend, so makes this an easy process, even for those who don't use it on a regular basis.

We've also seen value from the various job boards Workable connects us with for free. Many of our candidates come from the free Indeed, Glassdoor and LinkedIn pages, which Workable connects with. This makes posting jobs in multiple places very easy.
  • Visibility - Workable presents your open jobs in a very prominent manner, and makes it easy to see how many candidates are in each stage.
  • Connectivity - Hiring mangers/users of Workable are informed when emails are sent from candidates, and correspondence is stored within the platform. Prior to using Workable, we were having trouble keeping track of messaging going between the recruitment coordinator, hiring managers, and candidates. Although it's not 100% accurate, it has helped with this issue.
  • Reporting - We appreciate the reporting tools Workable has within its platform. We're able to see how we're doing with our hiring, and where we can make improvements, simply by running a report. This is a fairly easy, and user-friendly setting, as well.
  • Support - Workable has recently added a chat feature to their support, which has been incredibly helpful. Previously, you had to send in a request, and it took a bit to get responses. However, now asking a few questions is very easy.
  • Resources - Thankfully, this platform is more than just an ATS. Workable's blog, templates, and training information, among other things, are very helpful. If you have employees who are new to interviewing, there are interview kits within the ATS you can provide. They also have great suggestions when it comes to reviewing your interview process. I've recently been accessing this information, and am thankful I found it!
  • Although Workable is user-friendly, there are times where I find the platform to not be particularly intuitive. There's been several times I've asked a support person how to access what I think is a fairly common-sense feature, and they've said 'we actually don't have that, but that's a great idea! We'll pass that along to our product support team'. An example is the Talent Pool - you would think candidates that apply for a role, but aren't actually a fit could be put in your talent pool, almost like a holding place. Nope - not an option. They have to submit their information through another portal. This, among other features, gives me the impression that actual recruiters/HR professionals were NOT consulting when adding new features/creating the ATS. There's a lot of potential here, but it doesn't seem that anyone actually using the platform was consulted when designing new features.
  • The People Search function seems to be an after thought, and not particularly helpful. This could be that not enough people are in Workable's pool, but I've yet to find it useful.
  • Although Workable will post your jobs to other job boards (Indeed, Glassdoor, etc), it does not communicate with those boards, and you as the use have no access to what's being shown on those boards. I recently had an issue with a role on a board, and had to contact support. I was told I'd have to utilize my Glassdoor account to fix the issue. The problem - I don't have one! My only contact with Glassdoor is via Workable. There has to be a better way for the two to communicate.
  • Features can often be buried within the platform. There have been times where it's difficult to find certain things. Your jobs page is your home screen, which is helpful, but finding items not on that page can often feel like a treasure hunt.
Although I have mentioned some flaws with the features within Workable, overall, I find it to be a helpful tool. It's a great way to house all of your candidates, and keep the interview process moving forward. Because we have various hiring managers using the platform at different times, it's nice that it is user-friendly. Some use it more often than not, so the fact that it isn't over complicated is helpful.

Also, with the integration options that are available, it does a nice job of connecting our various resources outside of Workable. It is rather all-encompassing.

My suggestion would be to think through the features that are being added a bit more. There have been multiple times where I have asked support people about a feature, and they've said 'unfortunately, it doesn't do that. We'll pass that along!'. These are not outlandish requests. They are what most professionals utilizing this system would want/need.
Jared Henderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Only used by three workers within the Company (2 Corporate Recruiters, and One HR Manager, Truly only 2 users, the Recruiters.) Addressed the following

  1. Applicant Tracking 2016-2017
  2. Keyword Recruiting searches 2016-2017 "boolean string tools"
  3. Pre Hire Screened Questions ("Local to D/FW, Yes or No, Do you have 3 years of XYZ")
  • User feel - Very easy to sort through applicants by position, also time relevant of when applied
  • Very easy to post positions that sync up to other of our platforms such as Indeed, and LinkedIn.
  • Parsing resumes and other attachments within a candidate's profile. It was accomplished but can be easier.
Well suited for Development & Technical Positions, ones that require 3-4 screener questions. We loved the Yes/No or Multiple choice feel of the system.
Casey Crowe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our hiring team uses Workable to manage applicants and move them through our defined hiring process stages. We also use Workable to house our candidates that had previously previously applied for open positions and reach out to them if a relevant new position becomes available. We're able to house and collaborate on hundreds of notes on candidates to make the best hiring decisions for our company.
  • Easy to use by any member of the hiring team.
  • Define and move candidates through stages.
  • Syncing with Gmail to send emails and schedule interviews.
  • The people search function doesn't stay within the geographic scope set
  • I usually forget where important items are like being able to edit templates and hiring stages. Quick links could be helpful.
  • It would be neat to see how your ads are performing in reference to your paid ad listings.
I would use Workable for any hiring process or hiring decision.
August 29, 2018

We love Workable

Abby Mathews | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
At HireVue, we use Workable across our entire organization as our Applicant Tracking System (ATS). Workable is where our team refers candidates and a place for hiring managers to manage their hiring process.
  • Workable integrates well with Zapier to create automatic recruiting workflows.
  • Workable is easy to use for hiring managers who are hiring for multiple roles.
  • Workable pairs nicely with LinkedIn.
  • Workable could be more mobile friendly.
  • Workable could have a better candidate referral process.
Workable is well suited for teams under 500 people. Workable is less suited for large enterprise companies.