Workato

Workato Reviews

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Reviews
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Score 10 out of 10
Vetted Review
Verified User
Review Source
Workato is well suited for integrations involving APIs (web services), cloud data sources and direct database connections. Their on-premise agent for connecting to internal databases from outside your network works extremely well.

Despite the way Workato is marketed, it really requires someone with programming knowledge and a good understanding of programming/data flow to operate it. A general office user does not understand lists/arrays, functions and other data concepts. Unless it is an incredibly simple data job, this will require an IT person.
Carlos Santos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Peter Rifken | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Well Suited
  • Business Process Work Flows, File Management, Small/Medium # of Records Queried (<~1000)
  • Closing a sales deal in system one kicks off work flows in system two for implementation
  • Notification of key events in system one via text, outlook event, etc
  • While I note management of two-way integrations needs improvement, it is a strength of Workato and easier to set up here than in any other tool.
  • Support for connectors business processes require (Docusign, Dropbox, Outlook, Quick Base, Salesforce, etc)
Needs Improvement -
  • Management of two-way integrations. It's often a bit of a struggle to create the appropriate fields in both systems to ensure redundant jobs are not run nor infinite loops created. That said, Workato does provide some documentation to counter this.
  • Working with Large Data Sets (1000+)

Daniel Callahan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Workato is well suited for the following situations:
  • Increase process or workflow automation
  • Increase connectivity and communication between cloud-based software
  • Increase data visibility across the organization
  • Reduce scripting/development costs
  • Reduce manual data entry or manual processes
  • Reduce end-to-end time in integration implementation
  • Improve the volume of live data
  • Improve cross-functional data flow from different teams within your organization
Rama Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
Workato is utterly amazing for all things related to integrations and automated workflows. As a note, Workato does not provide a space for custom user interfaces or web pages where user interaction is needed, with the exception of certain bots. However, this is not the intended purpose of the tool, and Workato can certainly be used in conjunction with UI's in any system.
March 27, 2019

The Future...Workato

Score 10 out of 10
Vetted Review
Verified User
Review Source
Workato outfits our client data integration space perfectly. We're often tasked to create custom integration products between us and our vendors, and being able to provide a solution in the time-to-market pace that Workato offers often surprises our vendors. Low cost, on budget, on time...Workato is the secret sauce.
March 22, 2019

My new best friend

Charlie Murawski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
I think Workato is best suited within IT organizations who want a single tool to absolutely crush their backlog. It's really easy to see the value when you know you can knock out projects 1-xx at a stable monthly cost. It is sometimes challenging to recommend when the user clearly has a need, but only a single need, and not much clout with IT or personal budget to draw from.
Kevin Shuler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
Workato is well suited anytime you've got data that needs to be connected or workflows that need to be triggered. Overall, it's an extremely favorable tool that cuts down on the cost to integrate major enterprise systems vs. traditional integration development efforts. It really does allow for a single 'source of truth' or 'hub and spoke' model among disparate systems.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Works extremely well in companies with segmented teams/systems. Works as a fantastic tool to bring data across different systems to increase visibility and awareness. Excellent workflow generation tool when processes are defined or well understood by stakeholders.
Eric Hansen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
There's always more need for automations/integrations than there is supply of engineers/developers to build/maintain/support them. In a "desert island" scenario where if I had to pick one tool, it would be Workato. Not because it can do everything; because of the vast amount of things it's capable of, it does them exceedingly well. Making a powerful-but-approachable tool available to our workforce is key to scalaing because we are empowered to do more with less.
Mike Townsend | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Workato is great for small teams looking to move fast, going through quick product iteration and testing. However, it's also powerful enough to be a perfect tool for larger companies who want to build more stable products by minimizing the lines of code you need to develop and maintain.

I think it would be less appropriate if you don't have a need to integrate into other applications and are building something 100% in house. This is a rarely the case, but if it is I don't know if Workato makes sense.
Sebastian Pereira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
When you have a strategy like ours, to find the best possible solution for different areas or problems, such as HR, Finance, Sales/CRM, and marketing, you need to integrate them and make them work as one system. I think that if you have an ERP, such as SAP, Workato is not going to be for you. ERPs can't do everything and you always end up using other solutions.
John Gabriel Athitakis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Workato is a great tool for setting up automation between different cloud tools, like most CRM, marketing tools, finance systems, and chat applications. Used in this way, Workato can alleviate the stress of purchasing system-specific integration tools or dedicating developer resources to creating a solution.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Well Suited Scenarios:
Workato makes it simple and quick to link different systems together.
Low Code: It is easy for business users to go in and understand integrations

Less appropriate:
It is less suited to parse large amounts of data all at once. These cases are possible in Workato but will need to be done in batches
Greg Karp Neufeld | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I would say that Workato can find its way into almost every sense of the business. The hard part is getting those non-technical stakeholders to understand automation and how you can integrate applications. Workato would not be appropriate if you do not have many cloud applications or the applications you have do not have APIs or webhook support.

Workato Scorecard Summary

Feature Scorecard Summary

Cloud Data Integration (6)
84%
8.4
Pre-built connectors (32)
90%
9.0
Connector modification (30)
71%
7.1
Support for real-time and batch integration (30)
99%
9.9
Data quality services (26)
85%
8.5
Data security features (28)
81%
8.1
Monitoring console (32)
81%
8.1

What is Workato?

Workato is a cloud automation and integration platform with enterprise-grade capabilities and no coding required. Workato integrates with over 100 business applications and enables task automation across apps. The Workato team comes from a deep background in building integration products and says they will continue to expand and change the automation and integration space.

Workato Video

Redefining the Enterprise Automation Experience

Workato Pricing

Workato Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Workato?

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

What is Workato's best feature?

Reviewers rate Support for real-time and batch integration highest, with a score of 9.9.

Who uses Workato?

The most common users of Workato are from Mid-size Companies and the Computer Software industry.