Workato

Workato

Score 7.1 out of 10
Workato

Overview

What is Workato?

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.
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Recent Reviews

Workato is a Winner

10 out of 10
March 26, 2019
Workato is used as an intelligent automation platform to integrate complex systems across the enterprise. Before Workato, new interfaces …
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Popular Features

View all 6 features
  • Pre-built connectors (37)
    7.0
    70%
  • Connector modification (35)
    6.2
    62%
  • Support for real-time and batch integration (33)
    6.0
    60%
  • Monitoring console (37)
    5.6
    56%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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N/A
Unavailable

What is Workato?

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.workato.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Zapier?

Zapier is an automation platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

What is Jitterbit?

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

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Product Demos

Redefining the Enterprise Automation Experience
02:36
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Features

Cloud Data Integration

Cloud data integration software simplifies the task of integrating data from multiple different cloud applications

6.3Avg 8.2
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Product Details

What is Workato?

Workato is a cloud automation and integration platform with enterprise-grade capabilities and no coding required. Workato integrates with over 100 business applications and enables task automation across apps. The Workato team comes from a deep background in building integration products and says they will continue to expand and change the automation and integration space.

Workato Video

Redefining the Enterprise Automation Experience

Workato Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

Reviewers rate Pre-built connectors highest, with a score of 7.

The most common users of Workato are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 37)
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Score 1 out of 10
Vetted Review
Verified User
  • Rapid development
  • Highly available Technical Support
  • Prebuilt recipes
  • Cannot handle large, complex enterprise integrations
  • Timeouts if you try to push a lot of data through
  • Cannot cache large datasets
  • Error tracing and remediation difficult
  • Not designed for ETL, EDI or Enterprise Application Integration (EAI)
  • If a prebuilt recipe is not available, difficult for non-technical people to create
  • Not a no-code solution by any means
  • Issues with data corruption from OPAs in same group but different servers (OPA per step vs OPA per recipe is the cause, apparently)
Score 1 out of 10
Vetted Review
Verified User
  • Simple Interface
  • Lower cost than some IPaaS
  • Lack of functionality
  • Custom code required in spite of what marketing says
  • No, your secretary or janitor cannot write your Workato integrations
Daniel Callahan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Workato is very easy to pick up and use. You'll be creating complex recipes within days. The UI, workflow, formulas, and other features are very intuitive.
  • Workato is very powerful. The native connectors it has to hundreds of software already, allows users to make substantial automation and integrations, but the HTTP connector makes it seem like it has no boundaries. If you are using software that isn't a native Workato connector but it has an API, you can use their HTTP connector to make calls to and from.
  • Workato is always making improvements to its platform. This includes adding more connectors, more features, updating current connectors to be more powerful, or expanding on other tools it offers.
  • I have no suggestions for improvement at this time.
Rama Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • The Workato Slack Bot and Microsoft Teams Bot are amazing for automating workflows directly from these engagement layers, and allows users to perform actions in various systems without leaving their IM client.
  • Using Workato to integrate from the source of data to other systems, for example from a CRM in Sharepoint to an operational database in Quick Base, makes for much better collaboration, sharing of data, cross-departmental report and visibility, and many other benefits to both IT and business users.
  • Workato has allowed us to move more away from custom coded integrations that can be very cumbersome to maintain and require a server to host. Now integrations are at our fingertips and can be maintained very easily, without any additional servers needed for hosting the integration.
  • I would like the ability to temporarily deactivate a step or series of process steps, in order to test changes in subsequent steps.
March 27, 2019

The Future...Workato

Score 10 out of 10
Vetted Review
Verified User
  • Most use cases require no code! Imagine connecting 2 applications without writing a single line of code...it almost feels futuristic
  • Not having to download anything locally to use the product. Workato runs fully out of the browser
  • The number of out-of-the-box connectors that offer turn-key solutions to business problems
  • Customization has a bit of a learning curve associated with it. Be prepared to expand your programming knowledge for any deep customization, however having the option to customize is critical
  • Online training material is out there, but can be a bit cumbersome to read through and retain. More straight-forward online training material would help 10 fold
March 26, 2019

Workato is a Winner

Score 10 out of 10
Vetted Review
Reseller
  • Dynamic integrations allow for rapid development, testing, and deployment
  • Community Recipes leverage existing development and field mapping for accelerated integration
  • Support for Bots
  • Communicate roadmap of new features, on-premises adapter capabilities
Score 9 out of 10
Vetted Review
Verified User
  • Process automation with multiple SaaS applications. It's easy to move records from one SaaS application to another.
  • User-friendly. Users need minimal technical knowledge to start using Workato. The workflow-oriented user interface makes the recipe easy to understand. The recipe is described in plain English and not in some technical jargon.
  • It has a look of built-in functions which are particularly helpful for non-technical users. I've seen functions in Workato which are usually not readily available in some other tools like.
  • Slack workbot integration. Easy to create recipes and Wizard-based recipe creation is available for beginners.
  • Technical support is 5 out of 5. They are always available on the chat room whenever you need them.
  • I would be nice to have a more automated deployment process like automatically changing connections when a recipe is deployed into prod.
March 22, 2019

My new best friend

Charlie Murawski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • Truly no-code: I am not a developer, but can now do the work of two.
  • Enhancing their product: constant updates and improvements.
  • An easy and intuitive UI.
  • Fantastic logging.
  • I'd love to see more a-la-carte pricing options.
  • Some kind of email trigger/parsing capability is a must.
Score 10 out of 10
Vetted Review
Verified User
  • Does not require developer resources to implement or maintain.
  • Time to production is measured in hours including testing and end-user validation.
  • Flexible, allows you to test multiple approaches to solving a business problem.
  • Robust software that lets you build in error handling.
  • Changes can be made in production during business hours without impacting your users.
  • Exceptional and responsive support team
  • Improved support for Dynamics CRM data types like option sets.
  • Larger online library of self serve resources, specifically around debugging new recipes.
March 20, 2019

Workato always works

Score 10 out of 10
Vetted Review
Verified User
  • I find the User Experience to be extremely easy to understand and get up and running with.
  • Key connectors, and the right set of actions. It's rare to find things they don't have that I need.
  • Features are incredibly well polished. Long-running steps, code snippets, a generic HTTP connector.... all of which are easy to understand and implement.
  • Navigation once you are building an app. It's always my header!
Venkataraman Sriram | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Extremely user-friendly and intuitive UI and we could get on-board with the recipe creation process in no time.
  • Lot of out-of-the-box connectors that really makes life easier for recipe developers.
  • Great logging functionality that stores data up to a year depending on the license and settings.
  • Amazing technical support: Whenever we had some specific questions on Workato, the solution engineers at Workato were pretty quick in responding and gave really good inputs on a workaround.
  • Slightly limiting in functionality: The recipes can be limiting in some cases. For instance, we do not have a direct way to update a variable in the recipe at various points.
  • Filtering on logs: We have standard filtering on logs based on the job status and date of run. However, It would be extremely useful to filter on logs based on various custom columns that we can create.
Kevin Shuler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • Reduces time and overhead by thoroughly connecting systems and driving workflow.
  • Allows seamless interaction among business units, saving headaches and painful hunting of data.
  • Increases visibility among executives as you can consolidate many systems to one, creating executive level summaries.
  • The interface is extremely user-friendly, but the integrations might require some architecting. The simplicity might give a false sense of confidence, which could lead to failing recipes, and unsatisfied clients. Utilizing a partner can significantly increase effectiveness and time to market, which could save money overall.
Score 9 out of 10
Vetted Review
Verified User
  • Ease of use/learning.
  • Broad range of connectors/integrations with a broad array of systems.
  • Fast and effective support, prompt in their response as well as following up and setting up follow up calls to get to the heart of the problem.
  • Administration isn't the best: having multiple users manage the same account or granting access to a company account is limited except for partners or at extra cost.
  • High barrier to entry for smaller companies: increased pricing model is an inhibitor for smaller clients that could have limited but powerful use cases.
Score 10 out of 10
Vetted Review
Verified User
  • Extremely friendly user-interface and platform. Easy to execute from a technical or functional role. This does not require a thorough knowledge in Rest/JSON/SOAP to quickly build out and test integrations.
  • Support and professional service from the Company is phenomenal. Always direct, responsive and thorough, respectful of our allotted time and spend.
  • The pricing plan is very generous. We continue to build out integrations in dev environments and when we determine they are successful, we can move into production and adjust our plans accordingly.
  • The primary emphasis I would recommend to Workato would be to continue to invest in additional pre-built feature sets. For example, certain API's wouldn't allow for an easy trigger. For example, on one particular integration, it only would trigger "new contacts" where I'd like to use this for updated as well. It took an hour of professional services to build a custom webhook. So I look at it both ways, it's beneficial you are able to execute this technique but it would be ideal to avoid that situation. Overall, continue to invest in the product.
  • I would appreciate more flexibility around the job logs. The platform itself performs well with logging, however, the ability to extract isn't as simple.
Score 10 out of 10
Vetted Review
Verified User
  • Easy to use interface allowing for non-technical people to create recipes for integrations.
  • Flexibility to build your own connectors in the event that an off-the-shelf connector doesn't exist.
  • Strong support despite the timezone difference (we're based in Australia).
  • Still growing out their library of pre-built connectors, sometimes feels other iPaaS providers have more available.
  • When a recipe fails due to poor data inputs, unable to clear out the failed job (the only option is to have it re-run successfully).
Score 8 out of 10
Vetted Review
Verified User
  • Easy to follow automations.
  • Lots of apps to connect to.
  • Great support staff.
  • Fairly easy to use once you get the hang of it.
  • Some logic is complex and could be presented differently.
  • Quite expensive given that you can only connect three apps at the starter level of the scale
  • Sometimes it's not clear why the recipe has crashed. Even for technical minded teams in software engineering the descriptions are vague and don't specify whether the failure is during trigger, transit, or something else.
Amala Balling | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Integration with various cloud platform tools. Easy to integrate with cloud tools.
  • No code required. Action available as ready-made and reduces development and production time.
  • Very quick customer support where issues are fixed on the spot.
  • Copy function from one recipe to another recipe.
  • Scroll through the recipe.
Score 9 out of 10
Vetted Review
Verified User
  • Easy to user interface
  • Connections are easy to establish
  • Simple recipes can be written by those without coding knowledge
  • Some connectors don't have fully set up functionality
  • No easy way of getting reporting metrics
  • Can't change the start date of a recipe once you run it once
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