Each page has an intercom button I use to create a chat support session and I use it all the time now that I'm pushing Workato into new areas and use cases that are more complex and need help with formulas or specific configuration patterns.
When they don't know the answer, they create a support ticket for an engineer to look at.
Workato support is one of its differentiators from similar products I've used.
Incredibly responsive 24/7 and deflects a lot of questions from our CSM.
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together.
Workato is a cloud automation and integration platform with enterprise-grade capabilities and no coding required. Workato integrates with over 100 business applications and enables task automation across apps. The Workato team comes from a deep background in building integration products and says they will continue to expand and change the automation and integration space.
Workato is a cloud or on-premise automation and integration platform with enterprise-grade
capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300
business applications and enables task automation across apps.