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February 05, 2020
We use Workday across the organization for performance/career management, absence (etc.) tracking, booking leave, and integration to other platforms such as compliance attestation, LinkedIn Learning, etc.
- The UI is clean and easy to navigate.
- It has neat integration features to support L&D and compliance tasks.
- Workday HCM has come a LONG WAY, it used to be terrible!
- There are times when it's not obvious how to perform a task, or to accidentally do the wrong thing (aka, not as intuitive as it could be).
November 19, 2019
Across the whole organization. All employees have some sort of access to Workday. We have those working directly in the recruiting payrolls etc., side of things. Others are using it to keep track of their on work benefits, time, growth and keeping in contact and knowing others throughout the organization.
- Time tracking
- Benefits
- Recruiting
- Communication
- More user-friendly for employees
November 15, 2019
We use Workday across the entire organization for a variety of HR functions - requesting PTO, seeing team hierarchies/departments, etc. It also integrates with other systems that can control access to things like SFDC, NetSutie, OpenAir, etc. We do not use it to manage HR plans or handle our pay stubs or benefit allocation like health insurance, 401(k), etc.
- PTO requests and viewing is very quick and easy.
- Useful to see where people sit in our organization and to find someone's manager if necessary,
- Workday also contains useful contact info like cell phone if you need that in an emergency.
- We use separate systems for pay stubs / benefit allocation as well as managing HR plans. Would be great if Workday could handle all of these things well.
- This may be our setup, but I am unable to pull useful reports which I want to use to analyze headcount & capacity. This may be just how we set up access.
It is used across the whole organization to hold much of our employees' necessary HR information.
- Massive scale. Uber is huge and being able to access Uber employee information across teams and regions is super helpful.
- Easy-to-use interface. I really like the ability to easily pull user information needed to provide insight into my programming.
- Trusted source. I've never been let down by the partnership and consistency across the board!
- Access to all user information. Sometimes I've found some inconsistencies in reports I've pulled through Workday. This could be bad data or the system, unsure of the origin.
We usually adjust to the system our clients use for headhunting talent, and for the selection process, Workday is a great tool for any Human Resources related transaction. Reporting and its lovely User Interface and User Experience is the best I have seen in the market so far. We used Workday back when I worked for HPE. It was easy to filter out and navigate through a sea of candidates using Workday, also the day to day, performance reviews, so easy to use. I highly recommend it for businesses of any size.
- Candidate selection funnel management and documentation
- Performance reviews made easy and simple
- Reports to find the right talent in the database
- I think over the years they've improved the areas I thought needed to be improved which shows they listen to feedback and the tool evolves.
- R&D in how to extract all data from resumes and avoid having to enter so much manual data in applications, though sync with Linkedin is cool
- Self-taught
Allows us to log personal contact and work data and also log all of our performance and goals from an incentive perspective. Quarterly goals can be logged and monitored and accessed and approved by managers. Each quarter we'll use HCM Workday to register our quarterly objectives and allow us as users to track them.
- Objective and goal setting
- Use of emergency contacts
- Registration of Work tie company and period of employment
- The main user interface can feel a little clunky.
- The way you choose options from the drop-down boxes is a little confusing
October 30, 2019
Workday HCM is being used by the entire organization, worldwide.
It addresses onboarding, compensation, reviews, PTO tracking, personnel employee work life. Workflows are set up for supervisors and managers to approve changes. Employees go in and put in their goals and annual reviews, which go back to the managers for their part. All gets completed, approved and submitted in the application.
It addresses onboarding, compensation, reviews, PTO tracking, personnel employee work life. Workflows are set up for supervisors and managers to approve changes. Employees go in and put in their goals and annual reviews, which go back to the managers for their part. All gets completed, approved and submitted in the application.
- Onboarding.
- Promotions and increases.
- Tracking of the employee life cycle.
- Tax forms - want to be able to house state tax forms for employees to fill out at the same time as FWT - W4, without having to purchase the payroll module.
- PTO - ability to grant time over 10 months and prorate time-based on hire date.
- Be more user-friendly. Example direct deposit set up is extremely burdensome. The system is not intuitive.
- PTO - be able to see your entire direct reports and their reports time for the year at a glance!
Workday HCM is being used to house all HR (employees and potential employees) data as the system of record. The system is used to house personal employee information, collect onboarding information, make benefits selection, create talent plans, and provide overall company information. Data flows from this system into several other systems. One of the major benefits of having one system of record is that it easy to see where data may be inaccurate or where there are gaps in employee data.
- The homepage is very welcoming, clean, and is easy to customize based on the needs of the business. You have the ability to put custom announcements like company content that will make the portal seem warmer and user-friendly.
- The processes like updating your employee record or selecting benefits are placed in a wizard-like workbook that is easy to use and intuitive.
- This may be a company setting that I am not aware of, but the interface doesn't have contrasting colors so sometimes the lines are hard to separate. The primary colors are white/gray and sometimes it can be difficult to figure out where you need to go next. Imagine knowing there is a text area, but not being able to quite figure out where the box is. Eventually, you can get used to it, but it is a bit off-putting initially.
- There is a notification/alert window and you have to individually check each bubble to make the notification go away. If you have 1 alert then this works, but there are times when you can have 25 alerts and there is no way to make these alert notifications go away in mass.
We are using this across the entire organization. It is our sole HCM application. We are able to have a single interface on a global basis with all of the advantages of CLOUD technology. We were able to implement using a big bang which our company has never previously deployed.
- Provides online documentation for users: Users can navigate for themselves without contacting the HR Department.
- It allows users to produce PDF output for their pay advice and other reports/forms. This allows the users to save the output in a secure location.
- Single portal for pay, performance, reports, personal information, and training.
- Primitive graphics that look kind of childish.
- Would like to see a workflow type interface.
October 04, 2019
Workday Human Capital Management (WHCM) is being used across the organization in all departments. It really is an all-in-one solution from recruiting new talent, professional development, managing current employee data, and encouraging recognition for employee birthday and anniversary dates. We really do enjoy the benefits of this software solution.
- Recruiter module works very well for posting jobs and designated job sites and then tracking potential candidates through the interviewing process, hiring, and onboarding.
- Performance module helps with tracking everything from goal setting, feedback, and performance one on one reviews.
- Daily pay and hour tracking to include vacation and holidays works very well and is easily accessible and seen by all employees.
- I would like to be able to see information on employees even when they have been terminated. Sometimes I need information but can't see it because an employee has been terminated in the system.
August 26, 2019
We used Workday for all employee reviews, compensation details, and bonus announcements in our organisation. It actually consolidated a lot of manual processes and outdated documents. It now was one stop to see the performance of an employee and their ratings by superiors, view compensation details as well as a repository of useful onboarding policies and procedures for communication from HR.
- Employee review formats and criteria are customisable and easy to understand
- Repository for policy and frameworks
- Seamless communication between HR and all employees for various announcements
- The updates to certain tabs for example compensation, did not automatically send a real time notification to employees. This makes crucial times such as annual appraisal announcements a bit of let down with employees constantly refreshing the portal as opposed to relying on an email notification.
- Although I'm not sure this was specific to my organisation but the rating scales were a bit too detailed and often had to make you fill things up over and over again.
- It largely depends on which modules your organisation chooses to integrate with the firm. In my organisation a lot of modules with regard to leave, recruitment etc., were not activated leading to a slightly incomplete integration.
I currently use Workday for several reasons in my current organization. On a personal level, it is where my personal employment information is housed as well as my PTO activities and performance review information. For my specific role in the organization, I use Workday to run detailed reports regarding Sales Reps on Sales Bonus Plans.
- Instant access to information, such as PTO, performance, role, etc.
- Can access reports filtered for specific data points or fields.
- Easy to use.
- One central database location for all personnel information.
- Secure and limited access is given on a need to know basis.
- Certain information can not be accessed and/or updated by the own individual. For example, for a name change, an individual would need to contact HR directly for updates or changes to information.
- Lack of notification emails when updates are done or if pending items are awaiting responses. The employee needs to log in to find out if anything is pending or not. It would ideal if automatic email notifications go out if anything is still pending updates or changes have been made.
- Effective dating not available for all changes in generates reports. For example, if a change was made to a certain field, the report generated does not display the effective date of the change.
July 19, 2019
We are using Workday Human Capital Management for many different reasons. The first one is for new hire onboarding. It's a great way to keep track of your progression in one single interface. Another use is for payslips. You can check all the details regarding salary. Finally, it's used for everything HR-related, such as requesting time off, or employee personal information. It is used by the whole company, and it allows us to streamline work performed by the HR department.
- Keeps you on track.
- Upload document in the same UI.
- User-friendly.
- Interactivity.
- Lots of hidden functionality.
- It could be overwhelming at first.
It is used across the whole organization. It is simple and easy to use and very user friendly. It has a great user interface. You can customize the UI with options based on your needs. It's even more simple to access the data on your phone with their mobile application, which can be used/downloaded to Android, iPhone, etc.
- Ease of use
- Cool user interface
- Customization based on your requirements
- Accessibility from all kinds/types of devices
- Could have more graphical interface in the UI
- Advanced options are hard to navigate
- Could have a tutorial on how to use
October 02, 2019
Currently, Workday is used as our main system of record for HRIS and Payroll for our entire organization. We have been able to streamline our hiring process by switching to Workday.
- It easily displays a consolidated head count report.
- It eliminates a lot of the manual processes we were doing for new hire setup.
- Some of the business processes are not functionally set up correctly to work for our needs.
- The self-service features do not seem to be working appropriately as expected.
It is deployed across the whole company and it allows for planning and alignment amongst the business. We use it to create REQs and get everyone's approval. We use it for our normal HR functions.
- Alignment amongst the business.
- Source of Truth.
- Organization.
- It needs to integrate with other systems.
- It's not the easiest to use.
- It's not the most intuitive.
December 10, 2018
We use HCM across our entire organization globally. It provides a user friendly way to access information about employees and the organization based on each user's security access. Paired with some of the other modules offered by Workday, HCM is a powerful tool for employee and manager self- service in a wide range of tasks such as personal data entry, review and acknowledgment of company policy documents, time tracking for Non-exempt and overtime eligible employees and managing time off. We also use HCM to bring in sophisticated automation of administrative HR tasks such as fulfilling verification of employment requests or electronic I-9 verifications, and fostering collaboration across various business functions, through approval workflows, notifications and inbox "to do" and "review" tasks for various stakeholders.
- Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
- Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
- Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
- Language translations of custom data fields and business processes across different modules are not available and each client has to maintain these on their own. This can significantly challenge system adoption and utilization, in countries where English is a second language.
- Limited ability to customize system generated error messages (often heavy of technical jargon) leads to inability for the end user to self-service in resolving simple transactional issues and causes a high volume of escalations to the system support team.
- Inability for the system to handle multiple transactions with the same effective date and determine what would be the most up to date information based on the timestamp of each transaction. This creates a constant need for data corrections, cancellations or rescinding of transactions to accommodate entry of additional information effective dated on the same day or users have to future date transactions to avoid conflict.
December 20, 2018
Workday is used as our enterprise HRIS/HCM and payroll processing system. It is the system of record for all HR processes, with the exception of learning management which is handled by a separate, integrated LMS system. Our legacy system was antiquated and was replaced with Workday so that we could take advantage of more modern HRIS features as well as a robust data reporting facility.
- Robust reporting is a key feature of Workday which we leverage in a wide variety of ways to inform HR strategy
- As easy to use UX that provides for mobile device access is an attractive feature that has aided in end user adoption
- Workflow management is important as we build out various HR processes for our employee audience (i.e. benefits selection, performance reviews, etc.)
- While the reporting facility is robust, the look and feel of exported reports could use some work to make them more visually appealing
- The ability to leverage QR codes to directly access a process or task using a smartphone would be a nice addition
- The learning management features are not yet extensive enough for adoption by organizations who deploy learning in an extended enterprise
August 06, 2018
We switched to Workday to simplify all of our processes that HR has to deal with. One of the driving factors was the mobile app that Workday provides. With an employee base that skews low-mid 20's, it was imperative that we have something that allowed people to access all of their HR information from their handheld devices. The desktop platform is extremely user friendly and able to be customized to each individual's preferences.
- Mobile Application - Simple and quick
- Easy to navigate
- Pay, vacation, sick, work history all in one spot
- Single sign on was tricky at the start
September 11, 2018
We use Workday in our company for tracking payroll, paid time off, and paystubs. We have also started developing ways to use the idea functionality for our project management group. It is used across the entire organization.
- Its does a very good job of managing paid time off requests and paid time off calendars. The submission and approval process is very streamlined and understandable.
- The payroll system seems very adequate as well. I only see it from the perspective of getting my paystub, But it is easy to read
- Seems like it has a plethora of functionality that we haven't even started to utilize yet.
- As an end user that really only uses what functionaility is delivered, it is hard for me to comment on the cons of this software. It is possible that it does not have cons, but it is far more likely that they simply have not deployed the software for areas that it is less capable at handling.
June 07, 2018
I use Workday as my HR system of record. All employees at my organization use it to view pay stubs, update biographical information, change tax elections, view historical tax forms, as our employee directory, etc.
- Single sign-on makes it easy to log in without having to remember another username or password.
- Downloading PDF's of historical tax statements is convenient and intuitive.
- Giving "badges" to other employees as a thank you is easy and effective - makes it easy to review a list of badges received when performance review season is upon us.
- I'm not a big fan of the mobile app. I can't ever find what I'm looking for in there and end up having to go to the full website. I can't send badges from there (or figure out how to) for example, which seems like an obvious use case...
- I don't love the way performance reviews work in Workday. Getting the formatting right is difficult and the screen real estate I get to use for typing in comments or listing things is very limited.
I work for a non-profit program housed within the University of Southern California. The entire university uses Workday HCM. In my position, I use Workday HCM in two capacities. Firstly, I use it as an employee and secondly, as a supervisor of other employees. Workday HCM is used for many purposes including benefits, compensation and payroll, employee management, time tracking, hiring and on-boarding. One of the primary business problems Workday HCM enables us to solve is hiring. The system simplifies the hiring process by providing one central location for us to read resumes, respond to applicants, accept or reject candidates and onboard. It also allows for simply time tracking and vacation/ sick time management. Lastly, it solves the individual problem that many employees have of keeping track of paycheck stubs and tax forms; Workday HCM conveniently organizes those documents all in one place.
- Time tracking-I like the ease of entering time worked and the time off request policies. That system works very well for my colleagues and I am able to revise entries and easily submit it to my supervisor.
- Organizing pay stubs and tax forms- The payroll feature has been useful to me, I like being able to go back and see past checks. I am also easily able to refer my employees to their pay stubs when they have a question about past compensation.
- Benefit Management- I am able to view my benefits at any time and make changes when necessary.
- The messaging features- the way that messages to other colleagues shows up is confusing because I cannot see what was written before the most recent message.
- The way that Workday HCM displays the "process" of an item (each step of a process such as termination of an employee) is not intuitive.
- The recruiting- this section could be simplified but overall it is not bad. My main complaint is that if candidates upload a Word document instead of PDF version of their supplemental documents the system does not allow you to preview that document. Instead, it automatically downloads the document to your computer. This is problematic when reviewing a large quantity of resumes because it takes up unnecessary space on my computer.
February 15, 2018
We use Workday HCM across the whole organization. It's a very simple to use program. I'm not sure on the implementation since I wasn't around for that portion, but the use is simple. We use HCM to manage our internal organization (promotions/transfers etc). I enjoy it because it does a great job of integrating payroll and position. We also get a good all up view of the organization.
- Clean interface
- Easy to move people in organization
- Links with Pay/Benefits
- Would love to see an option in Workday to build out scheduling/forecasting. We have tried solving this issue using Humanity and now Pipkins. It would be great to have all this information in one place and not have to go to an external vendor. In the end we went with Pipkins and have been pleased. Humanity was a bust.
January 12, 2018
It is being used across the entire organization because every employee uses it, and they can use it while being mobile. HR, finance, and leadership use it for a number of different functions but mainly in making business decisions. It enables their decision making by having a full understanding of their people.
- Analytics
- Reporting
- Self Service
- Financials
- Features
- Tax integrations
Workday is used by the entire organization to track time off, post internal jobs, view incentives and enroll in benefits. It is a great one-stop-shop for employees to use for HR purposes. We recently moved our job postings into Workday and I have found it to be easier to view than the previous application.
- Employees can easily track and manage their time off.
- Job postings are easy to see and apply to.
- Employees' benefits are accessible and easy to research in Workday.
- There is a lot of clicking around involved. Everything is a new window.
Workday HCM Scorecard Summary
Feature Scorecard Summary
What is Workday HCM?
Workday Human Capital Management is built as a
single system with a single source of data, single security model, and single
user experience. Workday offers organizations a cloud-based system that
evolves to meet changing business needs today and into the future. The
user-friendly, global system also ensures that customers are always on the
latest version with up-to-date capabilities, whether they’re using Workday
on a browser or mobile device. Workday HCM is part of a single system with other Workday products including Workday Financial Management, Workday Payroll (for the U.S., Canada, France, and the UK), Workday Recruiting, Workday Learning, Workday Planning, and more.
Key product areas:
Key product areas:
- Human Resource Management
- Organization Management
- Business Process Management
- Reporting and Analytics
- Employee and Manager Self-Service
- Absence Management
- Benefits Administration
- ACA Management
- Compensation Management
- Performance and Goal Management
- Talent Management
- Survey Framework
- Contingent Labor Management
Workday HCM Competitors
Oracle Cloud HCM, SAP SuccessFactors, Ultimate Software
Workday HCM Support Options
| Free Version | Paid Version | |
|---|---|---|
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar | ||
| Phone | ||
| Live Chat | ||
| Forum/Community |
Workday HCM Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |