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Workday Professional Services Automation

Workday Professional Services Automation

Overview

What is Workday Professional Services Automation?

Workday offers their cloud-based Professional Services Automation (PSA) platform, meant as an all-encompassing platform but emphasizing centralized data and data projections as well as tools to optimize resource allocation (and hiring), and track revenue along with project portfolio health indicators.

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Recent Reviews
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Awards

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Pricing

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What is Workday Professional Services Automation?

Workday offers their cloud-based Professional Services Automation (PSA) platform, meant as an all-encompassing platform but emphasizing centralized data and data projections as well as tools to optimize resource allocation (and hiring), and track revenue along with project portfolio health…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Workday Professional Services Automation?

Workday Professional Services Automation (PSA) helps customers manage the entire lifecycle of their client-facing billable projects. Their sales, resource managers, project managers, and finance teams gain a single source of truth to view and act on every type of data. Rich talent intelligence helps them match the right people with the right project, while flexible billing and revenue recognition enables them to confidently accelerate business transformation. And since all Workday applications across finance, HR, and operations are part of a single system, customers can boost collaboration, increase efficiency and insight, and improve customer service. Workday’s intuitive and highly functional mobile app helps people to be more productive on-the-go and its global footprint enables companies to scale and expand to international markets with ease.

Workday Professional Services Automation Features

  • Supported: Resource Management
  • Supported: Project Billing
  • Supported: Project Time and Expense
  • Supported: Project Financials
  • Supported: Customer Invoicing

Workday Professional Services Automation Competitors

Workday Professional Services Automation Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Workday offers their cloud-based Professional Services Automation (PSA) platform, meant as an all-encompassing platform but emphasizing centralized data and data projections as well as tools to optimize resource allocation (and hiring), and track revenue along with project portfolio health indicators.

NetSuite ERP and Certinia PS Cloud are common alternatives for Workday Professional Services Automation.

The most common users of Workday Professional Services Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(51)

Attribute Ratings

Reviews

(1-25 of 25)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
I like having all of my information (benefits, compensation, profile) in one place that I can access easily. It helps a lot when new employees come and training is required. I always am able to find what I am looking for, as long as I am sure what that is. It also helps generate analytics and is able to assess how our employee profile is as a whole.
Donald Lee | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it primarily to track time for finance. As a developer, what I do is track the hours I worked the amount of time I spent on each task, and what I did during that time in the notes section. It also serves as a pretty good reminder of things you need to do whenever you log on.
Atherve lohia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workday Professional Services Automation is used to automate onboarding documentation, people management documentation and employment verification information. Workday houses our employee personnel files. All team members have full access their documents, status or requests from the supervisors, etc. It also holds all payroll information, benefits, etc.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
If you are a company with very little administrative or IT staff that can be dedicated to run, train, and launch - this is the perfect tool for you because it requires very little on the set up end and training. It looks like a social network so a platform many are already used to seeing. Its definitely a very powerful product with an easy interface, providing a stellar customer experience.
Corinne Malo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I really enjoyed using Workday. I liked that it was a one-stop shop for all things related to HR or payroll. I didn't use it for time tracking, but I heard it was a little tedious to use it, from people who had to use it to clock in and out. I think it's a great platform for a large company that has a lot of employees to keep track of and a lot of resources to provide to employees so they can help themselves if possible.
Johnson Martins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Best and powerful access control management ability and the functions for reports creation are excellent and the overall management quality with Workday Professional Services Automation is incredible. The collaboration strategy and the effective team communication through this software are amazing and very easy scheduling and data management platform with an easy and simple dashboard to configure.
Camilla jane | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workday Professional Services Automation is a single system that effectively manages the full project lifecycle from staffing, projects, billing, and financial management. It is easy to predict cost and compare with revenue forecast and it gives you visibility into margins and cost. Automatic update of the expense report is very effective and time management with Workday is easy and simple.
A. Kıvanç Güler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It gives us very useful insights about average salary statement employee reports in order to understand where you are in the market and your peers. Excellent paperless onboarding processes helped a lot during the pandemic. Payslips integration facilitates many financial requests between HR and many other authorities like tax government office or financial institutions.
Alex Wilson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The automation services quality with Workday Professional Services Automation is good and the impact on various businesses and projects is effective and reliable. The platform integration is stable and perfect for easy data import and the generation of accurate projects reports through this software is excellent and even on collaboration, the platform is incredible.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workday is a great application for companies that are very large range and have a lot of employees. This application keeps everyone familiar with where to find important documents and constantly sends reminders and important information company wise so that everyone is informed about the different things going on. This application is also great for having everyone do practice videos or sessions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
This is well suited for large companies, especially higher education. It’s also well suited if you plan on using its various add-ons for an extensive user platform. This system would be less appropriate if you’re a small company looking for just very basic features; wouldn’t be worth it.
Elissa Lazor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday is a great tool to tie together employee goals, progress towards those goals, and career history. It is great for companies that love to recognize it's employees through standard check-ins and goal progress. It is flexible in how it can be configured to track employee data and how employees can use it as their own resource to maintain their data and search for other experts when you work for a global company.
Liz Centeno-Vera | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Workday is a solid tool depending on what your organization needs it for. For our particular use case it does the job, but I have found it frustrating to use as an individual over the years. It's not easy to make edits or changes and the interface isn't the best. Again, I can only speak to it from a review/goal management and assessment standpoint.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I enjoy using Workday but we use multiple other applications (ADP, Anaplan, Chrome River) for features that Workday also is able to help with. If we used more of the features in Workday I would recommend it higher. Overall very satisfied with the features we use it for to see visibility into PTO but could be used for a lot more.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have been using it for three years or more. Prior to that we had one off application for different hr request. it certainly beats having multi systems and being cloud based is also nice. I honestly use it only 6 or so times a year so it not a day to day thing for me.
March 23, 2022

Great Upgrade.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our issues have more to do with implementation than the service itself I think, but the bugs are taking longer than I would have expected to iron out. Further, the transition of information has also not been as quick causing us to use multiple systems to retrieve historical data. Other than that I think it’s a great option for businesses that want a one-stop-shop.
March 22, 2022

Easy Layout

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Very updated and easy to use for both a professional in Human Resources as well as employees. Workday has a great layout and it is easy to track the type of information you need.
Lonnie deMarco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday Professional Services Automation is a great product for large companies that have standardized, repetitive processes. The ability to automate tactical HR tasks is essential for business productivity, and Workday Professional Services Automation delivers well in this area. However, when a non-standardized process occurs, it is difficult to modify the system in a way that doesn't create confusion for the end-user, resulting in a less than desirable HR experience. For example, when my small company was acquired, our parent business utilized the software for transferring employees from the acquired business to the parent business to ensure they could sign up for health benefits, payroll, etc on Day 1; but, because every form is interrelated, the in-house Workday team was either unable or unwilling to change their workday "standard" fields for offer letters. As VP of HR for the acquired team, I had to meet one-off with each acquired employee to reassure them that certain clauses in the standard offer letter would not apply, explain why their personal email addresses were being used instead of their business ones, and assure them that they were being fully vested/transferred employees and were not considered "new employees" like the offer letter stated, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workday Professional Services Automation is a great tool for team management and time tracking. It allows reporting time across different projects. It also helps with new job positions, hiring, and referral program. And expense approval flow is useful as well. Overall it's great to manage a team and anything work-related items. There are so many features covered, like goals and performance management. Generating reports and exporting data are good add-on features.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday Professional Services Automation is an important tool within our organization. Its main function for us as employees is informative. There we can track our performance, provide feedback and be in contact with HR. However, to find information, many times, you have to navigate deep inside the menus. Sometimes there are hidden menus that are not very easy to see, and the way in which we can download attached files (salary receipts) is a bit confusing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well suited *Keeping Track of hours worked, time off, and balances of different time pools(Pto, Vto,etc) *Easy to request changes to time/schedule *Easy to access Learning Modules created by A company in order to assist in job role *Easy to find information of needed persons in the directory system Less appropriate *Reports/Tasks page may feel like an information overload, it is thorough but not exactly visually friendly for average employee. *Not as useful for less structured jobs that don't have need for strict time keeping or reporting, as most of workday involves accuracy and thoroughness.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workday is perfect for medium to large enterprise businesses looking to manage their human elements. It offers advanced reporting and automation for users at the admin level. It also gives users at the employee-level strong self-serve resources. Workday would be less suited to small businesses looking to manage their employee resources.
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