Name: Workelevate Digital Employee Experience Platform
Rating: 9 (1 reviews)
Author: Workelevate

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Emissions Management

Online Notary

Enterprise

Accounting

Anti-Money Laundering (AML)

CTRM

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

API Management

Authorization

Cloud Storage

Component Content Management

Data Deduplication

Data Governance

Fraud Detection

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Load Testing

M2M Application Development

Managed Print

Managed Private Cloud

Managed Public Cloud Infrastructure

Network Performance Monitoring

Output Management

Relational Database Management Systems

Sensitive Data Discovery

Service Virtualization

User Activity Monitoring

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Data Cleansing

Data Management

Digital Experience Intelligence

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Headless eCommerce

Sales Engagement

Sales

Data Loss Prevention

Security Information and Event Management (SIEM)

Security

Banking

Car Rental

Church Management

Home Health Care

Intelligent Document Processing

Retail Execution

Vertical-Specific

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LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

Remote Access

Remote Support Plus

Standard Endpoint Management

Premium

Premium Endpoint Management

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

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Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

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Workelevate Digital Employee Experience Platform

Intelligent Virtual Assistant

Airlines/Aviation

TabletShip

IT Head

Likelihood to Recommend

Usability

the IT admin login panel for endpoint management

the  AI Chatbot for employees integrated with Workplace Chat for self service and faster IT tickets resolution.

a demo dashboard for IT admins, with endpoint reporting

Workelevate

An Overview of Workelevate: AI-Powered IT Support & Automation

Aisera

Workelevate Digital Employee Experience Platform 2025-05-07 23:57:23

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Intelligent Virtual Assistant Software

Workelevate DEX platform was recently introduced in our organization, like 6-8 months back, claiming that it would reduce 50-60% of IT tickets that were repetitive in nature and consumed the huge amount of time of our IT admins and executives to look after. After 8 months it is very clear to us that it did stand onto its capabilities and has reduce the tickets by ~35% till date. Its smart IT Copilot has empowered our end-users to get self service facilities of IT request thus reducing the Ticket Dump, letting our IT Admins actually work on other endpoints related issues effectively.

IT Copliot Features of self services
Endpoint Managment
AI Root Cause Analysis
Self Healing
Experience Management
OS Patch Management

Can introduce Endpoint Security
Should Introduce MDM
Third Party Application Patching

ROI is still to be seen but it is on a positive path
Employee statisfaction score with endpoints are really good.

ManageEngine Endpoint Central, Nexthink, Aisera and Microsoft Intune

Freshservice, Okta, Microsoft Teams, Microsoft Entra ID

Endpoint Management
IT Copilot for Self Services
Patch Management
IT Asset Management

IT Copilot
IT Self Service
Patch Managment