- Reporting - reports run quickly once scheduled
- Time editing - it is quite simple to edit someone's time when necessary
- Accruals - Kronos correctly calculates our employees' vacation and PTO accruals 99% of the time
- Reporting - some of the reports' names do not coincide with the data that is pulled from the system
- System errors - the system crashes regularly on us with no real explanation why
- Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
- I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
- Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
- While it is a pro that the system allows us to do all we need on the timekeeping front, the con is that it requires SMEs to ensure our workforce knows how to do it effectively.
- The requesting of time off through the calendar/schedule could use some work. It's not intuitive for most of our workforce (regardless if they are retail associates or software engineers) and we frequently run into issues. Our SMEs and guides are able to sort out most issues.
- I am not a fan of Kronos using FLASH and I find the system to be slow.
- As a full service hospital there can be demands of staff to respond to high census or staffing shortages. Kronos has offered great utilization in floating hours between units and departments, identifying direct or indirect patient care hours, and ultimately offering analytics to clinical and operational leaders. This ability to specifically move hours while at work is exceptional for reporting and planning purposes across the organization.
- The self-managed and leader managed options of an employee’s time card is of huge benefit. As a 24/7 hour operation it is critical that each individual is accountable for their own timekeeping. Kronos allows each employee to manage and submit adjustment, updates, and changes while at work without having to have their manager do it for them. The proceeding approval/acceptance process with these changes is well established and easy to authenticate.
- The ability to access and navigate the user interface is very friendly and forgiving. Other systems can be quite cumbersome and hard to navigate, update, and easily change, but Kronos is pretty straight forward both for users and administrators. This ability to easily orient new team members and managers has been a great benefit to the organization.
- Without proper implementation and guidelines around accountability Kronos can become a burden just like any other misused system. With that said, there are managers who manage near 50 people in our organization and if employees don’t manage/update their time cards a manager will be overwhelmed to keep it accurate for them. When it comes to floating hours and tying it to new locations or cost centers via pay codes it can be a challenge to correct mismanaged time cards.
- One complaint is that that timecards don’t always update in live time when approving or adjusting hours or time off. When in a crunch to approve timecards prior to payroll being run it can be a little intimidating to submit a timecard that doesn’t represent a full-week of work although you entered or approved the correct hours. Speed and processing of the system lags, so can cause frustration.
- More automation around requests and approvals would be beneficial to high volume managers. Having to manually approve each request or change can be very time consuming for leaders who must log into the system to do so. Automation around holiday or sick time requests would be nice and would provide some relief to teams. Additionally, creating features to approve such requests visa email link or similar would save the time of having to log into the application.
It replaced our legacy systems that were separate programs for each function.
- Rolling the timekeeping into the payroll system is much easier than with our previous system.
- Kronos is extremely robust and has many features that we have not begin to use.
- Kronos can take a simple task and make it overly complicated. This is the problem when the program is so incredibly robust.
- All of the tax withholding and filing was handled autonomously by our previous payroll company. We had little knowledge of what they were doing. With Kronos, we are required to provide filing schedules, specific EIN for each locality, etc. This is something we would have preferred not to concern ourselves with and was much easier on us when the previous company was handling.
- Kronos seems to be geared toward large organizations with a payroll department, accounting department, HR department, etc. Our company is small and has only one employee in each of those roles. As such, Kronos can be a real burden on that one employee to do a lot of work that should be handled by a team of people, especially in the implementation phase.
- Accessible online and through a mobile app outside of work
- Utilizes the same login system as the rest of our software so we don't have to remember multiple passwords
- Simple user interface
- The user interface is simple but it's outdated and doesn't run very smoothly. Sometimes it takes multiple clicks to get the page to change and the password often has to be entered twice.
- Once you have logged in to the Kronos app for the first time, it stays calibrated to your employer, but the setup requires a set of codes and other info to log in for the first time.
- Easy to use and navigate
- Web-based, can be accessed anywhere, anytime
- Quick Links makes it easy to find frequently-used options
- Extensive range of setup tools to customize user experience
- Training required to use the product effectively, not simple at first
- Dependent on Java, frequent updates to Java necessary to continue using the Kronos platform
- Reporting tools are extensive and solid, though some reports can only be extracted in PDF, not in the more usable Excel format. How Kronos determines which can be extracted in Excel vs. PDF, I can't tell.
- Time and Attendance integration is exceptional, whether using time clocks on online clocking capabilities at off-site locations that lack physical time clocks
- The ability to track details from an HR perspective, such as educational requirements (and expirations), immunization status, etc was well built
- Security is very granular, so you can give certain users access to certain pieces of the application, while maintaining security in other areas.
- Administration of the system is complex. There is no way that an organization with no formal IT department will be able to effectively able to manage the complexity of the system without some outside assistance. This wasn't a problem for our organization as we had a large, formal IT department, but we had four people involved in the build process and one person dedicating approximately 30% of their time to the day-to-day management of the system.
- The server requirements are extremely robust for the system, utilizing more resources than I really think should be required. Although the system does support virtualization, you have to dedicate a significant amount of CPU and memory to each virtual machine to obtain peak performance.
- Although you can import data from an extract, this is complex to do. Even if you have someone who is a SQL (this is the version we used) expert, developing importation scripts is difficult. Most likely, if you are doing a switch from a previous system, you will need third party assistance to develop the import / validation scripts.
- WFC helps to provide a single point of view into your timekeeping and employee data and information for management.
- We have found the WFC in the timekeeping arena helps managers make superior staffing decisions based on the use of Hyperfinds queries in conjunction with excellent reporting capabilities.
- Our employees find the intuitive and informative user interface very easy to navigate.
- Simple guided " in product" how to's -- hover over help with more of a " Would you like to see more ... " style of help
- How about large " Task buttons" that walk through steps ....
- More concise UI
- This product allows for keeping track of time and attendance a lot better than papertime cards. We have found that being able to setup rules for lunches and breaks will keep people from abusing these privileges. The ability to request time off and get manager approval allows for accurate times taken from employees.
- I think that the supersearch feature when trying to troubleshoot something can be a bit frustrating to get what you are looking for. Once you do find the information it is very helpful but can be very hard to get the right wording for what you are looking for.
- Fully integrated suite - Timekeeping, Scheduling, Staffing, and Business Analytics.
- Meeting the need through technology - Workforce Mobile.
- User Friendly.
- Java Is- Soon to be addressed in upcoming releases - Moving away from a Java based platform
- Predictive Demand - Health Trending Need yet to be met by Kronos
- Prevents others from punching an employee IN/OUT by requiring biometric validation
- Alerts the supervisor of schedule variances and discourages employees from taking long lunches and stealing time by punching in early or out late.
- Maintains detailed records of who, when and where a punch was created.
- Reduces errors for Payroll by requiring supervisor review of timecards prior to extractions.
- Access to timeclocks through Device Manager, web browser and GuiSim provide a variety of tools for resolving issues as they arise.
- Pay codes are provided to supervisors for their use, but, restrictions do not exist that prevent the application to inappropriate groups.
- Timeclock devices and annual maintenance fees are expensive.
- Timeclock devices do have limitations to firmware updates based upon motherboard version. This can have an effect on functionality. Depot Exchange for problem devices does not upgrade the board.
- Detergents/cleansers do erode some employees' fingerprints.
Maintenance fees, Manager's licenses and device costs are expensive. Devices are proprietary.
- Kronos is the market leader when it comes to timekeeping and the devices used to support it. There is a reason for that: They work as designed, and they work well.
- Once configured properly, the stability of a WFC server is admirable, considering that the majority of deployments are on Windows Server
- The layout of WFC is very well thought out. It is easy for non-technical personnel to navigate with minor training
- Product Support can be difficult from a back end perspective. Questions regarding database and network infrastructure (network load balancers/VIPs) can drag as it is hard to get their L2 Support team to engage them
- Although this is true of any application that requires a JRE installed to use from the desktop, Kronos is very sensitive to what version of Java you use. Be warned: delay or cancel any updates until they have been vetted on Kronos
- The Kronos devices are great. However, the Workforce Device Manager module is not as hardy and foolproof as the clocks. Good idea, but still needs work.
1)Excellent for timekeeping, especially when used in conjunction with their devices
2)People who need data from Timekeeping will have a field day. There are many reports to choose from, and they are very customizable.
3) This is not for small businesses. I'd say with the server/hardware/support personnel required this is for at least a medium-sized business with over 200 employees (with the majority being hourly)
- WFC aggregates the entire timekeeping and management in one system.
- The software makes scheduling very easy according to staffing and workforce needs, and will do some of the work for you.
- Edits are incredibly easy to make.
- There are some areas and situations where management and technical staff are locked out of editing or correcting an error, and this should be addressed.
- The ability to view workforce by department and by department needs can be useful for more thorough scheduling.
- Designations for FT and PT workstaff and those with specific scheduling restrictions should be more pronounced.
- Timekeeping including clock punching, web punching, and cell app punching
- PTO management -- submission, review, auto deduction
- Pay rules - ability to designate rules based on groups, individuals, and more
- As a web-based solution, Workforce Payroll requires internet connectivity for data access – offline capabilities are not available.
- Being Microsoft-based, browser support is limited to Internet Explorer.
- Kronos’ international presence will always be restricted as long as Workforce Payroll (and HR) is only available in the English language.
- Kronos is user friendly. you dont have to have studied rocket science to get it.
- Kronos accuracy is impeaccable. When clocking in and or out accuracy can be the difference between a few cents to a dollar. :)
- Kronos would oftentime not detect a punch in or punch out. This became extremely frustrating as that would result in extra paperwork on the employee's part.
- Kronos would time out within 2 minutes or in the midst of a punch in/out.
- Communication with the Kronos Project Manager - there has never been an occasion when the Project Manager has not made themselves available to get on a call or resolve issues.
- Managing Resources - On many occasions multiple projects were overlapping one another and the Kronos Team was excellent in organizing their time to meet various due dates.
- Resolving issue - Being able to resolve application and database concerns are critical when working on a project and on several occasions we've met to define, research and resolve issues.
- Having a backup when a consultant is on leave has been a concern but the status of the project was never jeopardized.
- Managing consultant leave schedules should be a priority especially when working on a project during peak leave times. Make and keep track of staff leave time to successfully prioritize project tasks.
- Trouble shooting the Transaction Assistant error report is challenging. If a "user friendly" error report could be made it will be extremely helpful.
- It gave me real time reporting so that I could see if we were on track to have excessive overtime usage so that we could call in other employees to utilize instead of paying out overtime pay
- KRONOS made it easy to track trends for employees who abused our call off procedures. We would take historical reports to see if someone had a habit of calling off every other Friday, or the day after payday and so forth.
- KRONOS allowed us to track people clocking in or out too soon or clocking in late or staying over in the break areas on the clock to gain extra non-approved work time.
- Now that I work at a smaller company I do not see having such an elaborate system for time keeping, but with a group at 100 plus, it has great function in the day to day operations.
- I really do not have much to complain about the usefulness of KRONOS
- Reporting. Employees want to know how much time they have, maybe it is to qualifying Family Leave or to see how much time they have accrued towards vacation.
- Collaboration. With a large retail environment, you need a simple way for multiple managers to keep track of all employees.
- Employee Request approvals. It could be done very simply and with either searching their name or employee number.
- User Interface: It could be a bit more update for modern UI. It feels like an old database, and although it is easy to learn, it would be less intimidating if it looked and felt more up to date.
- Searching for multiple dates for a specific employee would be cumbersome and we would have to write down parts, versus adding them on the fly.
Workforce Central is used across the University and is the timekeeping system
of record for all hourly employees. Workforce Central was selected to replace a
legacy, in-house developed system that was nearing end of life. The Kronos Workforce Central solution provided additional
functionality, while also allowing the University to apply a consistent application
of rules for rounding, leave tracking, and compensatory time tracking.
- Workforce Central offers an array of time collection options, including physical time clock, web time clock, mobile, and a pay from schedule option. Departments have the flexibility of choosing the time collection option that meets their need.
- Workforce Central time cards have an impressive audit trail and reporting capability, allowing supervisors to determine how an employee's punch was added to their time card.
- Kronos is enhancing the mobile capabilities withing Workforce Central, allowing additional flexibility to those departments and employees that need this option.
- Workforce Central supervisors interact with the system using a web browser. Advanced time card options require the client PC to use the Java Runtime Environment (Java). Kronos has struggled over the years to keep up with the Java updates and at times, this has been a source of frustration for our campus supervisors. Java related issues include very slow system response times and in some instances, a failure to access the system completely. In fairness, many vendors have also struggled with Java updates. Preferably, vendors would move away from the Java requirement.
- On a University campus, student employees often have multiple jobs. These part-time jobs are in various departments with different funding sources and supervisors. The Workforce Central product historically did not work well for employees with multiple jobs. Kronos has begun to offer new software enhancements that are designed to address this issue, but the updates are an additional cost and not included in the base Workforce Central product.
- While the Workforce Central solution contains many standard reports, adding custom reports is not easy and requires billable support from Kronos.
Kronos Workforce Central Scorecard Summary
About Kronos Workforce Central
Kronos Workforce Central is a full workforce management suite of solutions for scheduling, absence management and timekeeping with powerful reporting and analytics functionality. The vendor says Workforce Central can be optimized to an organization's particular industry, and can scale globally. It can be implemented in the cloud or on premise. Workforce Central is designed to help users automate, optimize, and simplify the management of their organization’s workforce. According to the vendor, the solution enables organizations to reduce labor costs, improve productivity, minimize compliance risk and improve employee engagement.
Robust reporting and analytics provide visibility into real-time and accurate data, via alerts and dashboards, which aim to help make informed decisions. Self-service capabilities allow access at any time from PC or via the mobile app.
Kronos Workforce Central Screenshots
Kronos Workforce Central Integrations
Kronos Workforce Central Competitors
Contact sales for pricing information at 1 (800)-225-1561.
Kronos Workforce Central Support Options
|Video Tutorials / Webinar|
Kronos Workforce Central Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|
|Mobile Application:||Apple iOS, Android, Mobile Web|
|Supported Countries:||US, Canada, Mexico, Europe, Middle East/Africa, Asia/Pacific|
|Supported Languages:||US English, French Canadian, French-France, Italian, Korean, Polish, Spanish-Mexico, Simplified Chinese, Traditional Chinese, German, Dutch, Brazilian, Portuguese, Japanese|