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Adobe Workfront

Adobe Workfront

Overview

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (302)
    7.6
    76%
  • Resource Management (274)
    6.8
    68%
  • Document Management (275)
    6.6
    66%
  • Team Collaboration (292)
    6.1
    61%

Reviewer Pros & Cons

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Pricing

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Microsoft Project?

Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up

YouTube

The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022

YouTube

Blog Bonus: Demo of Task Prioritization in Adobe Workfront

YouTube

Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)

YouTube

No-Code Document Automation with Workfront (Paper Clips)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.5
Avg 7.5

Professional Services Automation

Features that support professional services organizations

5.4
Avg 7.4
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata PS Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 7.6.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(629)

Attribute Ratings

Reviews

(1-25 of 191)
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Score 9 out of 10
Vetted Review
Verified User
We use Workfront in our internal projects. It helps us to maintain all our organisational tools on a single platform. We use it to maintain projects, client information, timesheets, custom forms for various purposes and even as a leave management system. Workfront combined with fusion helps us to abstract a lot of manual work and saves us time. Designing good solutions on Workfront is easy and fast. We also get direct support from the Adobe team and some support persons are directly involved with the company.
  • Custom form designing and sharing those forms.
  • Access level controls.
  • API integration with attask.
  • Calculated fields.
  • Documentation should be more well organized and detailed.
  • Access level hierarchy can be simplified.
  • Allow owners to disable built in controls like default overview and details tab for users.
It is well suited in environments where you have different scenarios or requirements, but want to maintain only one application/tool to handle such complex set of requirements. For simple situations, Adobe Workfront can be an overkill, it suits large organizations. For smaller ones, I still think lightweight or inhouse solutions work best.
Elissa Lazor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to create waterfall processes
  • Easy to use reporting and dashboards
  • Ability to customize and create user-friendly dashboards per user/group
  • Transfer dashboards to PowerPoint
  • Outbound communication with Slack
  • Export tasks to Outlook calendar
Grace Gil | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization currently uses WorkFriend to manage digital assets and review proofs of cross different teams. It’s an easy way to have documentation on changes and alert different stakeholders across the organizations on changes that are needed. It’s also the way that we submit new project requests for our marketing teams.
  • Track changes
  • Proof approvals
  • Notifications
  • Menu functionality
  • Search functionality
  • See what others on your team are working on
We enjoy using this platform to kick off new projectors for marketing. It’s a great way to have control over changes for the future and be able to reference past designs to not have to start from scratch. It wouldn’t be good for pilot projects that don’t need as many reviewers and sign-off.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My organization used Adobe Workfront as its primary project management tool to track project progress for most projects. We can assign tasks to members of the team and track the progress of each project with Adobe Workfront. Additionally, it assists team members in managing their work, highlighting dependencies, and prioritizing tasks based on the go-live date.
  • Gantt Charts | Reports.
  • Help teams to follow Agile.
  • Task assignment/Managment/prioritization.
  • Mobile app UI experience.
  • A bit expensive for small businesses.
There is no doubt that it is suitable for project management. This software makes it easier for teams to coordinate their work and manage their progress. Additionally, it helps members of the team to prioritize their assigned tasks and to present the results of their work to clients for their review. Multiple projects can be seen as a whole by charts and reports, which can assist higher management.
Erik Viager | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At my current employer, we leverage Adobe Workfront for a variety of reasons. First and foremost, Workfront is used as a time tracking and resource management platform. Projects are created—whether for client work or internal initiatives—and resources are added. Workfront enables project managers and project contributors to see how a project is tracking (going smoothly, at risk, etc.) and makes the necessary adjustments to remediate timelines and budgets. We also use Workfront to integrate with our financial platforms as well as Workfront Proof for editorial requests (proofing) for client-facing documents such as proposals, pitch decks, statements of work, etc.
  • Time Tracking
  • Resource Management
  • Proofing
  • Project Collaboration
  • Notifications (sometimes I am emailed when I am tagged, other times I am not)
  • Certain file formats do not render correctly in Workfront Proof (eg, .XLS files)
  • It can be difficult to manage projects if you have not been assigned the correct permissions.
Adobe Workfront is well suited for most professional services organizations. Any company that has clients on a retainer or project-based terms can benefit from a resource management platform like Workfront. Workfront allows project owners to manage the time allocated to projects and specific tasks (or milestones) within a project. Resources can be added at the project and task level, so it is easy to see who should be working on what. Workfront also makes proofing client-facing documents a breeze. Once uploaded, editors can easily track changes in real time, saving time and creating efficiencies throughout the process.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Workfront is used in my department for most web, creative, and cross-team projects. It makes keeping track of work, project status, and next steps easy. It also lets us set up workflows or processes for different projects, so we don't re-invent the wheel each time - we can just do the same system that worked before.
  • Organizing everyone's work
  • Adding visibility to everyone's work
  • Supporting robust customizations
  • Having tasks/projects without a due date (if it is in a backlog or prioritization queue).
  • Navigating can be a little complicated - it is robust, but sometimes a bit of navigating to get to the right area.
In my experience, Workfront is a really robust and useful tool. It is not my personal favorite because it did not support tasks/projects that did not have a date associated with them, and it required a bit of navigation work to get around. That being said, it is a good tool. It does great at keeping projects organized, keeping team members on track and collaborating, commenting on tasks or work (ie. images/designs).
Peter DeMichele | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used predominately by the marketing group in many ways, ultimately to help manage marketing resources--from imagery to review and approval processes with legal/regulatory entities to content creation for a variety of marketing activities. Workfront has enabled us to advance our ability to collaborate on projects with greater clarity on where projects stand, who has assignments, and how we prioritize work getting done.
  • Accessibility--works well to access via web/mobile
  • Integrations--works well with our SSO
  • Milestones and dependences--creating greater clarity on project statuses
  • While the tool itself is incredible, having a process is helpful prior to installing Workfront
Workfront has specifically helped our creative services team outline projects, priorities, dependencies, and overall workload that had historically been difficult to detail out. Our marketing ops group has seen success with Workfront in campaign management and execution. Workfront has help create shared understanding by showing project statuses to key stakeholders, with the ability to add comments as needed.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Workfront is utilized by the marketing, communications and events team at BJC HealthCare. As many of our projects involve multiple users (now all remote workers), it's a way for everyone to communicate and update everyone on the progress, and also to share resources and documents as the project moves forward. It also lets people know when the project is complete, or what roadblocks there might be.
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
  • Notifications - at times it is difficult to receive updates from team members unless you log in.
  • Cumbersome - at least at BJC HealthCare, there's a lot of steps to get things logged.
  • Archive system - you have to set up a whole other folder or archive to put projects that are closed out.
A specific example is Heart Month at BJC HealthCare. There were marketing materials, media stories, patient testimonials and events. Using Workfront allowed everyone to keep the list of projects straight. Team members could log their specific projects and provide updates, and tag specific colleagues who might want to utilize their materials or at least be "in the know" about the project.

Less appropriate - a specific media story. This is a bulk of my work. Oftentimes media stories pop up quickly and are resolved quickly - and stopping to track in Workfront is a cumbersome task, especially when other colleagues will not be involved. However, it has proved to be useful in tracking for the media relations team specifically.
Grace Filkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Various departments within our organization utilize Workfront as a request system and project management system. Workfront allows us to use the system, to create, update, track and finalize requests that would have normally been submitted to departments via email. Making it a singular avenue to see all the happenings of any particular requests/project. One of the features I enjoy most is the updates that can be received by a single user or a team by utilizing the team functions. An email is sent to any user connected to the team or project and no person has to remember who to send any info to, the system does that for you as long as they are attached or part of that team. This reduces the possible issue of "forgetting" to include someone in an email or update. Adding documents and the approval process of said documents make collaborating easier for my needs. Updates on one page make it easy for any user to easily review a request and latest information. Overall the system provides what need it to and it is an excellent system for requests, projects and workflows are an area that can use improvement yet it is functional.
  • Requests work particularly well for us, updates and information in regards to a request are all in one place. Updates provided to all attached users/teams, documents, hours logged, it makes requests easy, pretty much a one stop shop.
  • Being able to pull reports on our requests and have custom fields that provide all the information we would need without having to go back and fourth in different programs makes it a breeze to provide information to management.
  • Projects, we would like to see more options when it comes to working with projects.
  • Workflows, I would like to see some dynamic workflows. Request A > flows to Request B. Without having to reenter information.
I cannot rave enough about the way we are now able to handle requests because of Workfront. It went from an archaic email system to Workfront where everything is in one place. No more having to weed through emails in order to find all the information I need to proceed with my job, it is all there in the form because I was able to easily customize the form to include all the information I needed. This has been a game changer for me.
Ankit Wadhwa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our Project Management team is using Adobe Workfront for Agile and Scrum. Workfront provides deeper visibility to our project sprints and our engineers who are working on them. It also gives you an amazing dashboard that provides insights for SLA, team viscosity during our sprint.
  • Agile
  • Task prioritization
  • Search bar can be improved.
Workfront being a product of one of the most trustworthy companies, Adobe, provides a well-organized package to manage our project and generate reporting. With Workfront, handling our Agile and Scrum process has become way easier, as, previously we were managing that on Excel but now it has become more efficient and we can assign work to developers as per availability.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Not sure if it has been used by most of the projects in my organization, but definitely a good choice for the project at the right time. It comes as an Adobe bundle for us with a lot of other beautiful Adobe tools. [I] have used many other tools similar to Workfront for managing projects and for tracking purpose[s], but [I] feel Workfront come[s] as one solution for all the things needed for a project; [whether] it is time tracking, the task assignment, or to track what all we have in the pipeline/backlog.
  • Planning / Project Scoping
  • Time Tracking
  • Reporting
  • UI could be improved
  • Initial setup is a bit time consuming
Although we have a lot of options available similar to Workfront, I still believe it is a good option for large projects. The tool will definitely have a great impact on the overall project management and on the delivery. It helps to track and prioritize the task which is needed at the current moment. Also, [it is] easy to track the team workload and bandwidth.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Workfront as part of a client's project management system. They tracked and managed all digital projects (everything from email to website to social) and used it as a hub for collaboration and centralization between their business and all partner agencies involved. It was a good tool from this perspective because it allowed all partners involved in a particular project to stay up to date on project status, documents, timelines, etc. It served not only as a repository for all project documents but also a forum to discuss project milestones, dependencies, and updates. The centralization between companies and resources was great at mitigating siloed workflows, out of the loop team members, and disorganized project management.
  • Centralization of project resources, such as documents, timelines, discussions
  • Easy-to-learn and navigable UI
  • Email notifications of published updates from other users
  • Notifications generated by members of your own organization don't send an email notification
  • Access has to be granted on a project and document level
  • Once a thread is started, you can't un-cc a member if the thread is no longer relevant to them
Workfront is well suited for companies that employ multiple agency partners who all work on a singular initiative, such as search agencies, creative agencies, and dev agencies would work on a website. As a platform to be used within a single organization, there may be a better, more appropriate project management tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used across the whole organization. It helps us to keep our many projects on task, and for everyone involved in specific projects to see where they stand and the project stands as a whole. It is useful for communicating with coworkers in my department and outside my department.
  • Organization
  • Communication
  • Consolidation
  • Initially I was confused concerning work orders and projects being different things.
  • Logging tasks and progress could be clearer.
Workfront is very useful with team projects with multiple people doing multiple tasks. You can, at a glance, get a good idea of where the project stands. It is also easy to communicate with team members and get on the same page about tasks. It wouldn't be as useful for personal projects.
Katrina Modica | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used to track employee time on projects as well as analyze the burn on each project. We use the raw data export to manipulate into a table and mapped excel spreadsheet to present to the internal client team and higher management.
  • Export employee time.
  • Tracking time sheets.
  • Managing tasks and projects in your queue.
  • Unless otherwise put, the employee rate can come up as zero.
  • People can still post time unless the other program Workfront is synced to is used to close the project/task.
It's very practical and easy to use. It functions as a great tool to do reporting and manage employee time. It is a bit of a task when doing your own timesheets and getting the proper approval for time off. It has to go through a chain in order for the project to code the time off becomes available. Data is easy to understand and read.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used to manage cross brand projects after a merger. It allows both teams to run seamlessly where due to ongoing security concerns it has not been possible to use the GSuite solution that we use natively.
  • Real time project changes, when a project manager updates a request then I am notified immediately.
  • Creates a broad spectrum approach where it is easy to communicate with other business users who may be outside of the initial project scope
  • Allows post project time/cost/benefit allowance for stakeholder reporting and future project manpower and time planning.
  • New user setup could be a bit easier, this could be a Microsoft issue though.
  • Some navigation is a little bit convoluted.
  • Enterprise pricing could be better compared to some alternative products.
It is great for multi stakeholder projects across multiple departments, maybe not so great for one man bands and the like as quite expensive.
October 13, 2019

Workfront evaluation

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used across the IT organization for tracking and managing all IT efforts that require more than 80 hours of work. A few additional departments have implemented Workfront with varying success for groups of < 20 users to track business type products. The problem it addresses is that all projects are contained in one central location, with the ability for both IT and business stakeholders and management to be able to easily view project status and progress.
  • Workfront is easy to configure to send out reports on either an adhoc basis or regularly scheduled.
  • Workfront has features to customize notifications so that when various events are trigged, you can configure emails and alerts to keep both IT and business people informed.
  • Workfront can generate custom charts and graphs to help provide stats on resource usage, product categorization, etc.
  • Ability to customize easily to your companies terminology.
  • The gantt charts are very hard to work with and modify.
  • The methodology/tools are geared toward a non agile development shop.
  • A one page executive status or summary would be extremely helpful, but does not exist.
Customers that do not use an agile methodology would find Workfront a decent tool. It is especially helpful for larger IT groups and companies that want to have visibility to projects both for IT staff as well as business users. For a company that wants sophisticated dashboards, Workfront is not very impressive in that area.
Pricillar Nyokabi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There's a lot I love about Workfront. As someone who works on the creative services side of the business, Workfront allows for an orderly intake process using its custom forms (a questionnaire) that allows the project manager to identify the exact asks that are being made. Workfront allows us to easily flip requests into full blown projects, using its task feature to assign each user their own role in the larger project. From a creative perspective, I can use agile project management and set tasks to happen concurrently, or waterfall project management and customize tasks so that one task cannot be started until the previous task is complete. Overall, Workfront offers a really clear process that creates the accountability throughout my team's creative process.
  • It's easy to stay up to speed with and make changes based on system changes and your organization changing.
  • The support team is very nice and professional.
  • Setting up can be time consuming if you don't already have a process in place.
  • Plan on user adoption to be your biggest hurdle as people are uncomfortable with change.
This software works great to track your KPI's and to update and monitor your progress on any assignments that are assigned to your and projects you are working on. For simple to-dos and assignments and tasks, etc. it's really effective with a pick list of choices to choose from to update the status, upload files, log hours work, comment, etc. and inform business stakeholders requesting on the progress of a given workfront request it is less appropriate when it comes too it being complex at first, especially if you don't have any training. Like anything newly learned, it takes time and if you're not experienced with project management software you may find yourself in a bit of frustration using it.
Alexander Cooper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used as a project management suite, aiding our project members to work in an agile way effectively. The tool my team and I use most frequently is the issue tracking, which is invaluable as a developer.
  • Ease of use, nice layout, and good colours.
  • Most features needed are out of the box, little need for an external solution for project management.
  • Graphical representations can be automatically produced from data rather than manually configuring them.
  • Other project management tools, though they may be limited, offer excellent solutions for free.
  • Workfront benefits from large teams, rather than smaller more intimate teams.
  • Not the easiest to pick up for brand new users compared to simpler competitors.
Workfont is well suited for large teams, especially those working across departments. If you have a large consulting team with functional and technical staff, it's a great place to manage all of the staff under one roof.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used to manage marketing project requests and execution. It seems to address the problem of needing a collaborative space to execute on marketing deliverables.
  • Workfront is great at task management and project timeline planning. It has the capability of having different layouts and views for different users.
  • The reporting capabilities of Workfront are incredible. The system presents data in an easy to understand format.
  • The overall setup and configuration is more confusing than it should be. Once it is set up, it seems to work well, but setting up the system and ensuring that everything is connected is harder than it should be.
  • The focus on individual projects instead of overall campaigns is a drawback. Requests are linked to individual projects. This makes it hard to link requests to multiple projects that could be part of an overall campaign request.
  • The overall look and feel of the program is becoming a little dated compared to competitor programs.
I would certainly recommend Workfront for project management solutions. It is easy to create tasks and manage documents and approvals within the program. However, I think the overall user experience of the system could be improved. It seems to be getting dated and the configuration and management of the program can be very messy and complicated from the back-end.
August 09, 2019

Almost a perfect tool!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used within a couple departments, but we are looking to expand to other ones. It helps us with initiating projects. We get more details on the PRFs for new projects. Its transparency allows a better view of the project and its status. It also allows to see any comments, or approvals where teams can communicate with one another. HQ proof is also useful as all comments are incorporated in one document, so they can be analyzed by the reviewer.
  • Transparency: approve/ reject buttons with comments visible to everyone on the project. Proof HQ. Status updates visible to everyone.
  • Notifications.
  • Flexibility. Allows to adjust settings, views and how projects are run
  • Easy on the eye! User friendly
  • Fast. Hardly any freezing.
  • Implements project management ideas. This allows for better project tracking and managing
  • Date adjustments. When one task is completed earlier, the dates could adjust from when it was approved taking in the amount of days per task.
  • Notifying the project owner when documents are uploaded
  • Overall cons are small but would make the work easier and initiate a faster response.
It works great for smaller to medium projects. I am not sure how it would be on more complex projects, but I am sure it could be adjusted.
It works well for projects which have documents to be reviewed. It is great for following the progress of the project. I am sure for a tool to track teams and internal project stakeholders it works well! It manages all the approvals, tracks the work, and allows for communication. I am not sure how WF would behave if there were more stakeholders involved, like procurement and client facing.
Jen Aguirre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sierra Nevada Brewing Co. is a craft brewery with a large portfolio. Our Workfront use started in the Graphics department to manage incoming graphics requests, and has started to catch on across other departments (such as Legal and Supply Chain) in order to keep each other well-communicated on high-level projects. It eliminates the "off the record" background chatter and consolidates all of the information we need into one centralized place.
  • Helps organize projects and workflow.
  • Templates save time and error.
  • Seamless communication across the board.
  • Provides accountability.
  • It is difficult and time-consuming to learn the interface, and is therefore difficult to get people on board. Employees often miss projects because of the complexity of "Workfront Home," so we use Legacy. It would be nice to be on the most up-to-date version of the interface, and I really want to see the New Workfront Experience. However, we have had no info about this launch since LEAP.
  • The DAM is slow and clunky. I have been told that Workfront Library is where Workfront's focus is now driven, but there is concern about whether it has a lot of the same functionality as the DAM. For example, dynamic templates are necessary to what we do for our sales team. It may also be expensive to transition.
  • The overarching concept of Workfront is daunting and hard to sell to other departments.
I absolutely want all of my colleagues to be on Workfront, especially those within my organization. I am willing to get as many people on board as possible, because all it does is make my job easier if I'm not tracking down answers and info via email.
Shriya Narula | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In my prior consulting job, we used Workfront internally and externally. Externally it was useful loading up a project plan and the dashboard functionality was helpful for conducting status report meetings. The problems we had with it was that it was difficult to hide other clients' dashboards which is a huge security risk. Also adding tasks and the indentation was not very user-friendly.
  • Loading up a project plan.
  • Custom dashboard.
  • Assigning tasks to users.
  • Changing due dates in bulk was tedious on a project plan.
  • Folder structuring or accessing a document easily.
  • Creating custom forms was not very intuitive.
Workfront works well if everyone is committed to it and willing to go through the learning curve. It works well for smaller projects and a project which has set due dates for each task. It is well-suited to for having a set of guidelines to clearly differentiate between a task or an action item. I really liked the dashboards that we created using Workfront but it definitely took a lot of learning to figure out how to make those custom forms and set who can see them. Also for the consulting use case, keeping in mind that we have several clients, having different dashboards was also difficult.
Brian Nizinsky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Workfront for all of our Marketing projects, which span a lot of different types of deliverables. It is our main place of record for all project work and status updates. The saying at work is "if its not in Workfront, it doesnt exist." We do this so that there is tracking and accountability for all requests and transparency of the workload of our teams.
  • Building out templates for repeatable parts of a project
  • Easy to understand visuals of project tasks, due dates and assigned people
  • Easy setup of projects, with everything on one page and no need to jump back and forth to different parts of a project
  • There is really no native Digital Asset Management in Workfront, I know thats an add-on they sell but it would have been nice to have some basic features
  • Too many emails out of the gate. If you dont go in and customize this, you will get flooded
  • Some helpful visuals are buried in the navigation, like seeing how many hours a person has assigned to them for work
Workfront is well suited for non-IT project management. It]s built so you don't have to be a Six-Sigma black belt in process management to be able to run a department successfully.

I feel like it is less suited for complex software dev projects or web dev projects. The bug tracking features in it are not sophisticated enough to handle those types of tasks.
Stephen Jonas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Workfront (WF) to track our Communications projects from submission, to approvals, to delivery. We are currently in the process of building out a second instance of Workfront for another business area, and will eventually build out a process for our web agile teams. Workfront allows our customers to have insights into their projects, creating transparency and accountability for both the writers, designers, account managers, and customers.
  • Approval process.
  • Reporting.
  • Project insights.
  • Allows better customization of the users home page.
  • The ability to review proofs with no comments, as it gets messy when there are many comments.
  • In reporting or views the ability to easily add fields without the use of TextMode.
For what we do-- project management, tracking, approvals, and reporting-- it's a great fit. Customers love the dashboards and appreciate the dashboards when they realize they provide deeper insights. It provides accountability; when tasks are late, management is automatically notified (it was set up for Admins to notify when a task is 1 day late, and Execs when it's 2 days late).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use WorkFront to keep an array of projects on task. WorkFront allows you to have single projects but also portfolios that bring multiple projects together. We have different offices/departments that work on the same project but in different capacities. I was able to see what percentage of the tasks were completed for the other parts. I love that I am able to upload documents and tag people in comments directly within the project. I also love that we could create forms to track attendance numbers, budget information, and logistical details, all in one place. I am able to create templates to make copying an event for future use even easier. WorkFront is able to be customized to fit the dashboard that you want to view, as well as the reports that you want to pull.
  • Customized reporting.
  • Project versus Portfolio.
  • I would like the task list to be slightly more user-friendly. When it is time to "work on it," you have to click each one individually. I wish you could bulk select these.
If you have multiple pieces of a project, WorkFront is a great tool to keep you on task. While some tasks may seem basic and part of a routine, others may slip under the radar if it isn't a common practice. It is great to be able to track the progress of an individual, a team, or just a project.
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