Adobe Workfront | Tried and Tested all in one Solution
We use Workfront in our internal projects. It helps us to maintain all our organisational tools on a single platform. We use it to …
Overview
What is Adobe Workfront?
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…
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Popular Features
- Task Management (302)7.676%
- Resource Management (274)6.868%
- Document Management (275)6.666%
- Team Collaboration (292)6.161%
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What is Adobe Workfront?
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…
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Product Demos
Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up
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The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022
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Blog Bonus: Demo of Task Prioritization in Adobe Workfront
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Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)
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No-Code Document Automation with Workfront (Paper Clips)
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Features
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What is Adobe Workfront?
Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.
The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.
A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.
The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.
A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.
Adobe Workfront Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
- Supported: Change request and Case Management
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Invoicing
- Supported: Project & financial reporting
- Supported: Integration with accounting software
Additional Features
- Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
- Supported: Calendars - Stay organized and on time with customizable, visual work calendars
- Supported: Notifications - Keep everyone in the know of what's happening and what's still required
- Supported: Recognition - Motivate team members with real-time feedback and endorsements
- Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
- Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
- Supported: Customization - Configure Workfront to suit your needs, processes, and environment
Adobe Workfront Screenshots
Adobe Workfront Videos
Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.
Adobe Workfront Integrations
- Allocadia, now part of Brandmaker
- Acquia DAM (Widen)
- Box
- Dropbox
- Google Drive
- Microsoft SharePoint
- Clients & Profits
- Oracle Responsys
- part of Oracle CX Marketing
- WebDAM
- by Bynder
- SAP
- Oracle PeopleSoft
- Mediaocian
- ExactTarget
- MS Outlook
- Other Custom Integrations Possible with RESTful APIs
Adobe Workfront Competitors
Adobe Workfront Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Several |
| Supported Languages | Several |
Adobe Workfront Downloadables
Frequently Asked Questions
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.
Reviewers rate Task Management highest, with a score of 7.6.
The most common users of Adobe Workfront are from Mid-sized Companies (51-1,000 employees).
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Reviews
(1-21 of 21)Companies can't remove reviews or game the system. Here's why
July 18, 2022
New Workfront Implementation experience
- Ability to create waterfall processes
- Easy to use reporting and dashboards
- Ability to customize and create user-friendly dashboards per user/group
- Transfer dashboards to PowerPoint
- Outbound communication with Slack
- Export tasks to Outlook calendar
April 14, 2021
Workfront for Mid Sized Agency
We utilize Workfront across our entire agency. We use it for time tracking, project management, creative reviews, resource management and project budget management. It has helped us centralize all business workflow data into a single system and forecast our resource needs for planning purposes. Every employee utilizes it every day.
- Creative Reviews
- Resource Forecasting
- Waterfall Project Management
- Poor mobile app & experience
- Limited flexibilty for rate card management
- Overly complex
October 01, 2019
Workfront is okay
Workfront is primarily used to track and manage tasks associated with larger cross-functional projects across the company. It allows us to track time spent, raise issues, submit new requests, and keep an eye on progress to goal. Our project managers don’t utilize it to its fullest extent of capability, which leads it to become more of a to-do list, but it has more advanced functions like budgeting and reporting that would be useful.
- Alert individuals or groups to new activity towards task completion
- Remind users of overdue tasks
- Flexibility to assign new users/contributors
- Upload documents
- Integrate ProofHQ for client approvals
- Do not like how easy it is for tasks to “get lost” in the My Work section.
- Frequent minor glitches
- Sometimes have difficulty uploading files
September 25, 2019
My favorite project management system by miles.
There's a lot I love about Workfront. As someone who works on the creative services side of the business, Workfront allows for an orderly intake process using its custom forms (a questionnaire) that allows the project manager to identify the exact asks that are being made. Workfront allows us to easily flip requests into full blown projects, using its task feature to assign each user their own role in the larger project. From a creative perspective, I can use agile project management and set tasks to happen concurrently, or waterfall project management and customize tasks so that one task cannot be started until the previous task is complete. Overall, Workfront offers a really clear process that creates the accountability throughout my team's creative process.
- It's easy to stay up to speed with and make changes based on system changes and your organization changing.
- The support team is very nice and professional.
- Setting up can be time consuming if you don't already have a process in place.
- Plan on user adoption to be your biggest hurdle as people are uncomfortable with change.
Workfront is used by our entire marketing department including our Europe, Japan and China locations. We use the ProofHQ and Project Managment systems to manage all aspects of our processes.
- Project template management
- Proofing integrated with projects
- Ease of adoption
- Allows different teams to use waterfall, Kanban and Scrum at the same time
- The UX/UI needs more attention. There are many buttons programmed into the system that do not mean what they say or are confusing to the user.
- Workfront is often called "WorkAround" by users because that is what is often offered as a solution for UX/UI issues. For example the "Work On It" button is not reportable and does not actually change the status of the task to "In Progress" as users would expect.
- Form fields lack a way to label them to identify which group that field is for that is hidden from the end users. Workfronts suggested "WorkAround" is to label the fields with "HQ" or "EU" to identify the owner of the fields these codes actually show to the users i.e. "HQ Date Email Is Due". Once again poor UI/UX.
October 02, 2017
Workfront Review
- Reporting and the ability to customize reports
- Customization of notifications
- Ability to integrate with other applications
- Ability to create & customize columns in a project - for example: issues. I'd like to create a new column where I can add in what phase the issue was discovered. I know there are custom forms but you only see that when you create a new issue. I want to see it in the view.
- Ability to set due dates at each phase of an approval process.
- Ability to add notes to new versions of documents and search previous versions. If I have a weekly meeting I take meeting notes on...I upload a new version. After so long, I may have 30 versions of a document. If I want to review my meeting notes from a certain date....how do I know which version is for that meeting? I may look at the date and find a few versions close to it, but I'd like to add a note: meeting minutes for this date....and maybe a note on an important issue that was discussed that week.
September 25, 2017
great for waterfall methodology
- Management of projects and project tasks
- Messaging / review process
- Tends to load slowly for larger projects with many tasks, making inputting and scheduling tasks slow.
- Would be nice if end users had more control over their views, and what tasks they can see/not see, due dates etc.
September 21, 2017
Workfront Works!
- One strength is the Legacy Capacity Planning tool. I am actually upset this is being removed, because it has been a tool I use every single day.
- Being able to set predecessors is extremely helpful to plan out a whole project.
- Timelines - creating timelines from workfront with accurate dates is a very easy process.
- One very small but irritating thing about Workfront is that when a project has more than 100 tasks, you have to open the button at the bottom to load all tasks. I wish there was a way to default the setting to show all tasks.
- The speed of workfront could be improved. Sometimes, it just stops loading altogether and I have to wait an hour to try again to update my project.
- I believe the scheduling tool is not very helpful and there would be much better ways we could use a tool for scheduling things.
September 14, 2017
(Mostly) success story
- Provide transparency on work being done.
- Encourage communications in development teams.
- Documenting past decisions.
- Adding community Q&A is really helpful, because most of us go though the same issues or questions.
- Reporting. Most reports are configured by trial and error, details on fields would be appreciated.
- Popup-like function so when a user is blocked, they are given tips on why they could be blocked. Less intervention by admin.
- Workfront is intimidating to new users, there could be an easier way for them to adopt the product.
July 31, 2017
Workfront inside a Credit Union
- Having the ability to use the agile methodology, as well as waterfall, allows us to execute projects using the best method for each particular project.
- The timecard functionality helps teams not only to manage their projects tasks, but gives visibility to our PMO how much time and effort stakeholders and team members are spending on projects.
- We have created multiple templates so that no matter what project methodology we apply to execute and deliver a project, the phases and milestones are present and can easily be pulled into senior level reporting.
- My number one request would be to have an "undo" option.
- When I am learning new functions within Workfront, or trying to use functionality I know exists but am unsure of how to use the software, I will review any training in the Workfront Community but I have found that at times, the training does not answer my questions and when I have had to reach out to support, they often do not know the answer and I can days, and sometimes even weeks, to have my questions answered.
- In my opinion, sometimes less is more. I would like to understand what workfront customers are using the full functionality available or to see an option to purchase pieces of the software so that SME's can be assigned to support each client based on the version they own. There are some functions I don't believe my organization will ever utilize and in talking with clients and customers of Workfront at the conferences, it has taken some of the end users many years to add functionality as part of their process because its so robust and takes years to master. I would like to understand from a percentage standpoint how many customers use for marketing only, projects only, reporting only, etc.
- Project templates: Because we are a marketing company, we tend to have projects that are cookie cutters of each other. By being able to create a template and assign milestones, converting requests to projects is efficient.
- User Task Lists: This feature is outstanding. The ability to sort, search, and create a customized priority is awe inspiring. As an administrator, I can get away from sticky notes or daily standup meetings to determine what is being worked on by the team, and what will be worked on next. This is all in Workfront, and I don't have to interrupt the team to get status updates.
- User Interface for Project Status/Roadblocks: My account manager appreciates the ability to not only see the progress, as a % complete, of a project, but he likes that he can scroll down and see at what task the roadblock appears. Similarly, if a client asks where we are with the project, he has a quick and simple way to verify for himself. This self-service UI allows me to not be interrupted for quick questions.
- Ability to provide ideas for new functionality or improvements in Idea Exchange.
- Reporting Feature: I inherited Workfront from the previous project manager. It had only been used for 3 months up until this point. By that time, our set up hours were depleted, and I was up to my own devices to determine how to build and customize reports to get what I needed. Unfortunately, the former PM wasn't very experienced with reports and dashboards, so the reports that existed were broken or inadequate. This means, I had to fumble through the reports. I am not getting what I need from the reporting functionality, and the help / training sessions are very underwhelming.
- Updating tasks: I appreciate the template feature, but to update the tasks when you have more than 15 is cumbersome. Each cell is responsive, and I would very much welcome a spreadsheet type page where I can enter everything and press "Save" before changes commit to the system.
- Assigning tasks to a user where the date is already set: For example, I use a template, and one of tasks is graphic design, and the date was pre-populated to 10/31/2017. When I assign this task to the user (e.g. Bob Smith), the task automatically enters into their "My Work" as 10/31/2017, which is great. But, let's say I after I assign the task, I update the predecessor to take longer, which makes this task's due date 11/15/2017. This makes Bob's task still due on 10/31/2017. What a headache!!!
March 01, 2017
Great, neat system that works.
We are using Workfront as a project management, issue tracking and timesheet system. It helps us with reporting and billing. We use it across multiple organizations in the GVW group to which our company belongs. It addresses our need to track projects and bill on a timely manner.
- Waterfall project management
- Timesheet recording
- Reporting
- None that I can think of.
March 01, 2017
Workfront Cheerleader
Currently, Workfront is only being used by our marketing communications department. We implemented the platform in January 2016 and have found it to be beneficial in keeping entire teams informed of projects they are working on. We haven't encountered any business problems at this time. On the contrary, leadership teams in different departments within the organization look to us to provide various data-driven reports that support their planning efforts.
- Proof HQ, the tool used for editing documents is easy to use and provides the team visibility to everyone's comments and edits.
- Dashboards are customizable and provide clear insight to staff's daily tasks, priorities, deadlines, and statuses in one view.
- They offer an extensive report library as well as a user-friendly report building tool. Data can be easily presented to all levels of management in the organization from high level reporting down to granular task details without additional work effort.
- Workfront consistently makes improvements based on feedback from users. They release new features several times a year. Staffing projects seemed to take longer than I would have liked but recent improvements to their resource allocation tool have cut down the time spent staffing projects by more than half.
- I would like to have better visibility into the work/tasks actually in the department with my design and copy teams. Currently we have visibility to planned and projected work but if a project is running late or hung up with the predecessor's task I don't have visibility into these open slots in my teams' schedule should I need to squeeze something in.
We use Workfront in our marketing team, which has about a dozen members, spread across three countries. Each of us can create and manage projects, and we build departmental teams within marketing for each project. We sometimes include people from other departments in our Workfront projects.
- It's pretty quick to implement across a department. We rolled it out quite smoothly.
- We're just beginning to use Agile for our website development projects. I can create a project and show it to non-Agile team members in a standard view, but I can also view the same project as an Agile burndown chart. Very nice.
- I feel that their Agile capabilities are a work in progress. You can definitely use it in an Agile environment, but some features aren't very intuitive, and could use more refinement.
- The online help could use work. Searching help often leads to frustration.
January 26, 2017
Workfront...Work Done !
Workfront is our project management software used solely in our IT department. It is used by multiple application and infrastructure groups to manage a wide array of projects. Each department utilizes the applications for tracking requests as received from the business unit as well as tracking time and progress on active projects.
- The Workfront interface is very intuitive, simple and clean.
- Workfront makes it easy to build custom forms and reports within the application.
- Since Workfront is cloud based, it gives our application teams the ability to access from anywhere.
- I think there is some room for improvement when entering new projects. Unless you know exactly how you want the project to run, sometimes changing from fixed dates to other options (as early as possible, must start on) sometimes throws the project into weird dating.
- I think there are several places where the status and percentage reporting can be enhanced. Some things are available on the timesheet, where other options are available within other areas.
May 03, 2016
Get work done without it feeling like work!
We are using Workfront throughout IT and it has grown into our professional services group, our editorial group, and our marketing team.
We rely on Workfront every day to manage our product development efforts using both agile and waterfall approaches, triage help desk issues, and manage our marketing design requests, among other things.
Workfront has streamlined many processes and provided much greater transparency throughout our organization and enhanced trust with our IT team.
- Reporting - the foundation for the platform!
- Project management communication is superb!
- Project management without over-complexity.
- Agile - gotta see some burn up reporting across multi-iteration projects.
- Agile storyboarding - release planning could be more intuitive.
- Ability to measure time spent at a specific status...so I can better measure bottlenecks in our workflow.
March 16, 2016
Workfront allows us to organize extensive project work
Score 8 out of 10
Vetted Review
Verified User
Our department and contractors (2000) use Workfront, as well as a few other departments in my organization. Prior to Workfront (AtTask), we went through five project management systems in seven years, including COTS and custom solutions. Workfront has helped us get a handle on the thousands of project we do, providing visibility and better consistency than we have had before.
- Collaboration is excellent in Workfront. It largely replaces emails for work requests, and allows communication across projects, tasks and issues. Communication is very similar to how a social media tool would operate, making communication very user friendly.
- Reporting and dashboards are a strong feature in Workfront. We use it for management, individual, department and team specific dashboards and reporting. It is quick and easy to setup a report or dashboard, and we often can write them in minutes...even during the same meeting it is requested in.
- The API is easy to use and powerful in Workfront. But there is no method to trigger an external process through the API (for example, complete a field or achievement of status triggers an external process). We use the "external page" feature in Workfront to achieve this functionality, which works well...but it would be nice to see it natively in the product.
March 02, 2016
A good traditional project management tool
Workfront was used to manage and track course and assessment development of the programs that we provide to our students. The process was built into tasks in Workfront to ensure we followed the process, brought in the right people at the right time, and could report out when we would be releasing new programs, courses, and assessments. We did not use the resource management or budget features, but focused mostly on scheduling.
It met our needs fairly well, but many felt that they were having to update too much. I believe our project template could have been revised to reduce the number of tasks. It had a lot of functionality we didn't use that we weren't ready to use as an organization that would have benefited us more.
- Workfront does a great job with task management and defining relationships between tasks to provide accurate scheduling and timelines.
- Workfront did a good job giving users an idea of what work was coming versus what they could start on now.
- It would be great to have a checklist functionality that allows people to track steps within a task rather than having too many tasks.
- Scripting ability to automate.
- More customization.
Workfront is used by my department and others, but not by the whole organization. We use it to estimate projects, track work, manage resources, and provide workflows. It addresses the business problems of accessibility to the project plan, visibility to others' tasks, communication, approval flows, document sharing, and project status. One of my favorite features is the use of approval flows for designs and UAT of new web pages. It eliminates a clunky task relationship because it more accurately reflects the collaborative process used by my teams.
- Workfront is highly customizable. I can configure access to projects, tasks, issues and workflows at a granular level by group or by user. I can create reports, views, and dashboards - applying filters and search criteria to see any level of detail I choose. I can do the same for users to help them manage their work better.
- Workfront facilitates communication beautifully. Users comment on projects, issues, tasks, etc., which can generate email to recipients. In this way users receive messages in the way they are accustomed (via email) but the history is also linked to the object for posterity.
- I don't have to contact Workfront technical support often, but when I do, the service is top notch. Every time I call, I speak with a knowledgeable representative who understands the product AND customer service. Other script-based "help" desks are put to shame by the responsive, informed team at Workfront.
- I'm a fan of the Gantt chart, but it doesn't appear to get much attention. In fact, it's called "Legacy Gantt".
- Occasionally I encounter bugs that are annoying. For instance, when I update a task, sometimes the dependent tasks don't change until I jump through a few hoops, like closing and reopening the project in a new browser. Also, once a date/time constraint has been applied, I can't remove it even when I make the task "ASAP".
- Admittedly, I haven't spent much time trying to figure it out, but I don't see how Workfront can be used for agile projects.
March 09, 2015
Workfront is an amazing product for productivity!
Workfront was the primary tool to move work through out our department. The project plan was critical to prioritize where work was at for a project. The email notifications were critical to passing the work from one step to the next. These notifications allowed someone to determine when they could start their portion of work. Also, the reporting feature was amazing to allow us to see the tasks that were behind schedule and either readjust/prioritize the schedule or get that resource more help to complete the tasks.
- Email notifications of when a predecessor task was completed and now time for the next resource is able to start. Also, keep conversations on tasks/projects in a thread rather than in email strings which is a pain to keep organized.
- Reporting: great tool to see which tasks are behind schedule.
- Create dashboards that can be tailored to teams, management, or even clients.
- Templates of Project Plans.
- Inline editing of the project plan which is very fluid.
- The reporting is great, but at the time I had to learn how to do back end coding to make the report work as we wanted to (highlighting, bolding, etc.).
- Task list for individual contributors can be overwhelming. Allow to sort by project as you may have several tasks to one project.
- Ensure there is a conversation thread for the overall project rather than just at a task level.
Score 9 out of 10
Vetted Review
Verified User
Currently we are using AtTask within the Corporate office as a Land and Expand model. This will be used as a change management tool initially as it sets in as a project management and workflow management tool. The tool solves the problem of transparency as well as overall communication between team members and projects. The initial launch is focusing on each portion of the tool on a small scale for proof of concept and then increasing use going forward.
- Since this is a project management tool, it does this portion exceedingly well. It allows all the basics, but also incorporates both Waterfall and Agile methodologies into the tool. Depending on the type of project being handled, this allows for an increased flexibility and if need be, a hybrid model combining the two.
- The ability to use custom fields within the system and the ability to report on anything within the system is very powerful. If there is specific data you need captured on something, you can create a custom form to capture that data and then report on it. This allows the ability to create custom data sets which can funnel up into a dashboard that can be shared with management at any time. No longer do you need to manually prepare these reports, they can automatically be triggered to go out on a specific day, time, and format.
- Once you get the hang of how it works, the queue and request system can be a very powerful process. As Teams are set up within the system, a queue can be created where work requests can be funneled into and then worked on by that Team. Depending on how you want workflows to be done, you can set up approvals, you can add that issue/task to a project (software release as an example), you can even reassign it to another Team or individual. It is a natural extension of the tool and how it can create intake processes for work.
- This isn't directly related to the tool itself, per se, but it's relating to the people behind the tool. The people that work with you to implement the tool and the ongoing support you have going forward. This was a huge USP for us as a company. An example in contrast would be SharePoint. You purchase the tool, get it loaded, and that's really about it in terms of support. You had the instructions on how to load the software on your onsite systems. You either learn by trial-by-error or you hire someone to come in and help you configure. There's also no support in making the tool successful within the company with a high adoption rate and user engagement.
- AtTask on the other hand, they have consultants come on-site and work with you to make sure that the tool is configured correctly and that you are creating workflows that work. You can bounce your ideas off of them as well as get their input on best practices. If they aren't sure or don't know the best way to solve your problem, they will find out. In addition to this, they also have packages that allow for additional consulting time beyond the initial configuration. You have that ongoing support to ensure high adoption rates and increasing successful change management.
- Lastly, AtTask's training has been monumental in teaching the core team of users. Although the training can be viewed as "long", the full time is utilized and you're constantly engaged in learning within the tool using a sandbox environment. The Fundamentals class gets users up to speed on using the tool and making sure that all questions are answered. They also offer an "office hours" training that can be attended in case you came up with a question afterwards and would like to get an answer. Their training, again, helps with an increased adoption rate as well as improving change management success.
- AtTask is relatively hyper focused on what it does and doesn't stray too far from those core objectives. If you're looking for larger storage spaces (in terms of documents and attachable items), you're best using a cloud storage solution. You are able to purchase additional storage space within your instance of AtTask, but you'd need to touch base with them for additional details regarding that. This is one area that I have mixed feelings about. It does, however, create awareness of what you are uploading as opposed to uploading everything imaginable.
- Although the reporting is very robust the variety from which you're able to combine data is quite impressive. One feature that is missing in that is the ability to email dashboard contents outside of the system. For example, you have a dashboard that you'd like to share with a third party to give overall health on a particular project (and they are not on the system for whatever reason). You won't be able to share that dashboard with them, you won't be able to create a public link to view the dashboard, nor can you create a PDF of that dashboard. You can technically print the page and save as a PDF and then send it that way, however, most of the functionality that regular reports have are not found with dashboards.
- Lastly, although this feature is coming up in an upcoming iteration, the ability to have cascading selections when creating requests and custom forms. Cascading forms allow for dynamic content, depending on what selections are chosen. This would allow greater flexibility with in the request system, which currently requires setting up varying queues to capture the same content that could be done using cascading features. This would also decrease the amount of queues that are kept, depending on workflows that have been created.