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### Communication Tools
Users consistently praise WorkJam for its robust communication tools, highlighting features such as task management, learning resources, and targeted communication channels. The platform's ability to streamline information sharing, enhance employee engagement, and facilitate two-way feedback is widely acknowledged. Additionally, users appreciate the ease of access to important updates, messages, and shift swapping capabilities, which contribute to a more efficient and connected work environment. WorkJam's communication tools are seen as a valuable asset in fostering effective communication and collaboration within organizations.

### Team Collaboration
User sentiment regarding WorkJam's team collaboration features appears to be varied. While some users find the platform effective in enhancing communication and teamwork among team members, others express concerns about certain limitations and inconveniences, such as difficulties in contacting coworkers or changing contact information. It seems that the overall consensus on WorkJam's team collaboration capabilities is not entirely clear-cut, with both positive and negative experiences being reported by users.

### Information Sharing
Users appreciate WorkJam's ability to keep them informed about company news, promotions, and upcoming events, allowing for better customer interactions. However, some users express concerns about the platform's limitations in terms of sharing multiple photos or tagging specific users, which they find lacking compared to social media platforms. Despite these drawbacks, users acknowledge WorkJam's continuous efforts to enhance its features, providing a promising outlook for improved information sharing capabilities in the future.

### Workforce Management
User consensus seems to be that WorkJam excels in workforce management capabilities. Users appreciate how WorkJam streamlines shift and work time management, enhances employee engagement, and provides a centralized platform for organizational news and events. Despite some concerns about potential negative impacts on workflow with a large number of users, overall, WorkJam's workforce management tools are seen as effective in facilitating efficient management of tasks and employees. The platform's mobile support and ability to keep employees connected and informed are highlighted as key strengths in enhancing workforce management processes within organizations.

### Employee Scheduling
Users generally appreciate WorkJam's schedule management features. The platform seems to excel in providing employees with easy access to their schedules, allowing for quick updates and notifications of any changes. While some users have noted occasional inaccuracies or delays in schedule updates, the overall consensus leans towards the convenience and efficiency that WorkJam brings to managing work shifts. Employees find it beneficial for tracking their schedules, swapping shifts, and staying informed about their daily work updates. The ability to view schedules in advance, receive prompt notifications of any changes, and communicate with coworkers for shift swaps are highlighted as key advantages of WorkJam's employee scheduling capabilities.

### Shift Management
Users generally have differing opinions on WorkJam's shift management capabilities. While some appreciate the ease of setting up and tracking tasks, others find potential gaps in coverage concerning when allowing too many employees to pick up open shifts. The platform's ability to facilitate shift swaps and maintain a balance between work and personal life is acknowledged, yet concerns about maintaining adequate coverage persist. WorkJam's shift management functionality appears to offer a mix of benefits and challenges, reflecting a nuanced user experience.

### Task Management
User consensus seems to be that WorkJam's task management capabilities are a strong point of the platform. Reviewers appreciate the ease of assigning and tracking tasks, noting that it has significantly improved compliance and streamlined task execution processes. While some users mention minor organizational challenges within the task lists, overall, WorkJam's task management functionality is praised for its user-friendly interface and effectiveness in aligning workload to the workforce.

### Performance Tracking
Users also express high satisfaction with WorkJam's performance tracking capabilities. The platform's task management feature has significantly improved compliance results and streamlined processes across various business areas. By transitioning from paper-based to digital tasks, businesses have seen enhanced efficiency, reduced risks, and increased engagement among store teams. The ability to assign tasks effectively aligns workloads and ensures timely completion, further contributing to improved compliance and operational performance.

Users have provided several recommendations for using WorkJam. The most common ones include emphasizing the need for commitment from the team to make effective use of the platform. Users also recommend WorkJam as an easy-to-learn tool for non-tech-savvy employees, praising its user-friendly interface. Additionally, users suggest implementing WorkJam in organizations that have monotonous or repetitive work tasks, highlighting its suitability for streamlining processes and improving efficiency. It is also advised to have a strong task management and communication plan in place before implementing WorkJam. Overall, users find WorkJam to be an amazing tool that keeps employees updated on work even from home, showcasing its value in facilitating remote work and maintaining effective communication within teams.

Easy to Use: Many users have found Workjam to be easy to learn and navigate, allowing for seamless communication and task management across the organization. The intuitive interface and similarity to mainstream social media apps make it a user-friendly tool that requires minimal training.

Convenient Mobile Interface: The sleek and modern look of the mobile interface has been highly praised by users, who appreciate being able to access Workjam on a daily basis for effective company-wide communication. The mobile-based program provides convenience and accessibility, enabling employees to stay connected even when they are off-site or working remotely.

Enhances Collaboration: Users have commended Workjam for its contribution to effective communication, task management, and convenience in sharing information. It is seen as a valuable tool for managing tasks, schedules, and workload, enhancing productivity and collaboration among team members. By providing features such as visibility of coworkers working on the same day and direct messaging capabilities, Workjam promotes teamwork and improves overall organizational efficiency.

Integration Challenges: Some users find it challenging to integrate WorkJam with other systems easily, leading to a lack of centralization of knowledge, work tools, and communication due to the increasing number of platforms available.

Video Playback Issues: Users have experienced delays, lagging, and connectivity issues while watching training videos on WorkJam. They desire a smoother working app that can provide uninterrupted video playback.

Messaging Upgrade Needed: The internal messaging section of WorkJam needs an upgrade as users have encountered glitches with network connectivity and login issues. They also mentioned problems with app notifications and network functionality. Improvement in these areas is desired for a better user experience.

WorkJam is a versatile platform that serves multiple purposes for employees and organizations. Users appreciate its effectiveness in employee engagement, communication, and task management. The software streamlines various processes, such as scheduling, training, and keeping track of schedules. It provides updates and information about daily work and plans, eliminating the need for manual double-checking. Some users find it convenient to access schedules without relying on paper versions, while others prefer capturing a picture of the schedule. The platform also allows users to contact coworkers directly, fostering better collaboration within the organization.

Although WorkJam's features are valuable, some users find them challenging to navigate, particularly when changing phone numbers. While the concept of WorkJam is excellent, there is room for upgrades and improvements to enhance user experience. Nevertheless, it has proven instrumental in effectively communicating with employees during challenging times like the COVID-19 pandemic. By providing a secure platform for private messaging, schedule management, and workflow improvement, WorkJam benefits employees across various industries. It allows organizations to transition to a digital workplace by improving access to information for employees and facilitating communication between office and frontline teams.

The value of WorkJam extends beyond simple task management. It helps foster employee relationships by connecting teams and providing necessary tools for effective communication and interaction. Users can efficiently manage multiple tasks and employees across different platforms, improving efficiency and reducing the need for constant supervision. The platform promotes better communication within organizations while promoting deeper employee engagement. Employees appreciate the ability to socially interact with teams on a secure platform that keeps them connected regardless of their location.

Overall, WorkJam simplifies scheduling conflicts by facilitating communication and shift swapping among associates. With its extensive capabilities in schedule checking, shift swapping, and communication all within one app, WorkJam has become an essential tool for resolving scheduling issues in many organizations. It ensures that employees receive correct schedules promptly and notifications of any changes instantaneously. Beyond scheduling concerns, WorkJam consolidates all tasks, training, and communication in one place, streamlining HR management, roster checking, availability requests, training, and surveys. The software effectively addresses the challenges of employee engagement and communication, enabling cross-team communication, collaboration, and coordination while improving team efficiency and productivity. By centralizing communication and reducing the need for multiple channels, WorkJam provides organizations with a comprehensive solution to enhance workflow processes and task management.

WorkJam is a digital workplace platform designed to meet the needs of frontline employees. According to the vendor, it offers a range of productivity tools to enhance employee engagement, streamline task management, improve communication, and facilitate learning and development. The product is suitable for businesses of all sizes, including small businesses and large enterprises, and is utilized across various industries such as retail, hospitality and food services, healthcare, manufacturing, and logistics, warehouse, and distribution.

## Key Features

**Task Management**: WorkJam provides a task management feature that enables organizations to standardize and centralize operational execution. Operational leaders can plan and assign tasks to employees, track progress, and ensure consistency in task execution across different locations.

**Employee Communication**: WorkJam facilitates top-down and peer-to-peer communication, allowing organizations to effectively engage with frontline employees. The feature enables targeted messages based on worker locations, roles, skills, or interests.

**ExpressPay**: WorkJam offers an ExpressPay feature that allows frontline workers to access earned wages in advance. Employees can receive a fixed percentage of their pay on a daily to bi-weekly basis.

**Open Shift Marketplace**: WorkJam's Open Shift Marketplace helps organizations optimize workforce capacity by sourcing shift coverage needs across markets and regions. The feature enables the broadcasting of open shifts to eligible employees and facilitates shift swapping with qualified coworkers.

**Employee Learning**: WorkJam's employee learning feature enables organizations to provide training and upskilling opportunities to frontline employees. The feature includes mobile learning, surveys, assessments, and targeted communications.

**Simplified Self-Service**: WorkJam offers a simplified self-service feature that provides employees with a user-friendly interface to access various functionalities, including task management, shift management, employee communication, and employee learning.

**Works on any device**: WorkJam is designed to be compatible with smartphones, tablets, and desktop computers, ensuring accessibility across different devices.

**Works on any platform**: WorkJam is compatible with various operating systems and platforms, allowing organizations to integrate it seamlessly with their existing technology infrastructures, such as Microsoft Teams and Salesforce.

WorkJam is a workforce management software solution built to help employers streamline scheduling, communication, and training their workforce.

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Essential

Enhanced

Complete

HR Pro

Payroll Essentials

HR Plus

Hiring Advantage

Performance Plus

ADP Workforce Now

When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.

Essentials

Pro + Attendance

Essentials + Attendance

Premium

Premium + Attendance

When I Work

WorkJam

Workforce Management is concerned with scheduling and tracking the workforce. This is particularly important for organizations with shift workers and includes applications to track time and attendance, monitor compliance with labor laws, and sometimes includes payroll functionality.

Likelihood to Recommend

Workjam

WorkJam - The Frontline Digital Workplace

What do you call the one app and platform that connects, directs, and inspires your desk-less workforce? At WorkJam we call that the Frontline Digital Workplace.

Built for the complexities of today’s business and trusted by iconic brands, WorkJam is designed to enable management agility and workplace resilience — every day. In fact, a Forrester Study found that our customers are achieving breakthrough productivity increases and cost savings reaching an ROI of over 400% on average. 

Learn more, visit: www.WorkJam.com

Workforce Management Software Features

Workforce Managment software features aid in helping business manage employees and their welfare.

Time and Attendance Tracking

Tracks employees' work hours, breaks, and attendance to ensure accurate payroll processing and compliance with labor regulations.

Scheduling and Shift Management

Allows managers to create, assign, and modify employee schedules, taking into account factors like availability, skillsets, and workload.

Payroll and Attendance Integration

Integrates with payroll systems to streamline the transfer of attendance data for efficient and error-free payroll processing.

Leave Management

Enables employees to request time off, sick leave, or other types of leave, and allows managers to approve or deny these requests.

Workforce Reporting and Analytics

Generates reports on employee attendance, overtime, labor costs, and other workforce data to inform decision-making and optimize operations.

Workforce Compliance Monitoring

Monitors and ensures compliance with labor laws, union agreements, and company policies regarding work hours, breaks, and overtime.

Mobile Accessibility

Provides employees and managers with mobile apps or web portals to access workforce management functions remotely and on-the-go.

Task Assignment and Tracking

Assigns tasks to employees, tracks task progress, and monitors task completion to streamline workflow and improve productivity.

Forecasting and Resource Planning

Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed

Staffing Forecasting and Resource Planning

Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed.

Shift Swapping and Time-Off Requests

Allows employees to request shift swaps with colleagues or submit time-off requests, with managers approving changes as necessary to accommodate schedule flexibility.

Workday Financial Management

Xoxoday Empuls

DevOps Engineer

WorkJam 2022-08-06 01:29:48

ADP Streamline Payroll

Litmos

WorkJam 2021-04-29 17:24:32

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Good application

Work life

Login issues

Mobile app

Nice feature

Less tech savvy

Schedule changes

User friendly

Extra money

Tech savvy users

Team members

Interface looks

Easy communication

Set up

User groups

Social media

Assigned tasks

Lot of work

Performance reports

Co workers

Home

Workforce Management Software

Overall, I like their task manager, learning, and all the communications tools that are in-built. Enables my HR team to manage all employees, including those in the field and working remotely; it's easy to assign tasks and keep track of them. I also like it's a one-stop shop that makes it easy for team members to regularly check their roster, submit availability requests get training, and complete surveys on time. The support team is wonderful and very proactive.

Super Easy to set up everything.
Convenient for sharing any information across any department.
Manage hundreds of field and remotely working employees easily.
Improves collaboration and teamwork as its a one stop shop.

No major dislike, I like how the updates are done constantly to add up new features.
Great support system that is very proactive and user friendly.

Performance Management/Appraisal.
Talent Management.
Time and Attendance.
Scheduling.

Act as a communication tool for our employee's private messaging and as well as schedule management and workflow improvements.
Manages employees who are in the field or remote working by assigning them tasks and having a follow-up.
Empowers our digital workplace by enabling last mile of workforce management.

Xoxoday Empuls and Workday Financial Management/Revenue Management

WorkJam

Overview

What is WorkJam?