WorkJam is a digital workplace platform designed to meet the needs of frontline employees. According to the vendor, it offers a range of productivity tools to enhance employee engagement, streamline task management, improve communication, and facilitate learning and development. The product is suitable for businesses of all sizes, including small businesses and large enterprises, and is utilized across various industries such as retail, hospitality and food services, healthcare, manufacturing, and logistics, warehouse, and distribution.
Key Features
Task Management: WorkJam provides a task management feature that enables organizations to standardize and centralize operational execution. Operational leaders can plan and assign tasks to employees, track progress, and ensure consistency in task execution across different locations.
Employee Communication: WorkJam facilitates top-down and peer-to-peer communication, allowing organizations to effectively engage with frontline employees. The feature enables targeted messages based on worker locations, roles, skills, or interests.
ExpressPay: WorkJam offers an ExpressPay feature that allows frontline workers to access earned wages in advance. Employees can receive a fixed percentage of their pay on a daily to bi-weekly basis.
Open Shift Marketplace: WorkJam's Open Shift Marketplace helps organizations optimize workforce capacity by sourcing shift coverage needs across markets and regions. The feature enables the broadcasting of open shifts to eligible employees and facilitates shift swapping with qualified coworkers.
Employee Learning: WorkJam's employee learning feature enables organizations to provide training and upskilling opportunities to frontline employees. The feature includes mobile learning, surveys, assessments, and targeted communications.
Simplified Self-Service: WorkJam offers a simplified self-service feature that provides employees with a user-friendly interface to access various functionalities, including task management, shift management, employee communication, and employee learning.
Works on any device: WorkJam is designed to be compatible with smartphones, tablets, and desktop computers, ensuring accessibility across different devices.
Works on any platform: WorkJam is compatible with various operating systems and platforms, allowing organizations to integrate it seamlessly with their existing technology infrastructures, such as Microsoft Teams and Salesforce.