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WorkJam

WorkJam

Overview

What is WorkJam?

WorkJam is a digital workplace platform designed to meet the needs of frontline employees. According to the vendor, it offers a range of productivity tools to enhance employee engagement, streamline task management, improve communication, and facilitate learning and development. The product is suitable...

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Recent Reviews

TrustRadius Insights

WorkJam is a versatile platform that serves multiple purposes for employees and organizations. Users appreciate its effectiveness in …
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Pricing

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What is WorkJam?

WorkJam is a workforce management software solution built to help employers streamline scheduling, communication, and training their workforce.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is WorkJam?

WorkJam is a digital workplace platform designed to meet the needs of frontline employees. According to the vendor, it offers a range of productivity tools to enhance employee engagement, streamline task management, improve communication, and facilitate learning and development. The product is suitable for businesses of all sizes, including small businesses and large enterprises, and is utilized across various industries such as retail, hospitality and food services, healthcare, manufacturing, and logistics, warehouse, and distribution.

Key Features

Task Management: WorkJam provides a task management feature that enables organizations to standardize and centralize operational execution. Operational leaders can plan and assign tasks to employees, track progress, and ensure consistency in task execution across different locations.

Employee Communication: WorkJam facilitates top-down and peer-to-peer communication, allowing organizations to effectively engage with frontline employees. The feature enables targeted messages based on worker locations, roles, skills, or interests.

ExpressPay: WorkJam offers an ExpressPay feature that allows frontline workers to access earned wages in advance. Employees can receive a fixed percentage of their pay on a daily to bi-weekly basis.

Open Shift Marketplace: WorkJam's Open Shift Marketplace helps organizations optimize workforce capacity by sourcing shift coverage needs across markets and regions. The feature enables the broadcasting of open shifts to eligible employees and facilitates shift swapping with qualified coworkers.

Employee Learning: WorkJam's employee learning feature enables organizations to provide training and upskilling opportunities to frontline employees. The feature includes mobile learning, surveys, assessments, and targeted communications.

Simplified Self-Service: WorkJam offers a simplified self-service feature that provides employees with a user-friendly interface to access various functionalities, including task management, shift management, employee communication, and employee learning.

Works on any device: WorkJam is designed to be compatible with smartphones, tablets, and desktop computers, ensuring accessibility across different devices.

Works on any platform: WorkJam is compatible with various operating systems and platforms, allowing organizations to integrate it seamlessly with their existing technology infrastructures, such as Microsoft Teams and Salesforce.

WorkJam Video

What do you call the one app and platform that connects, directs, and inspires your desk-less workforce? At WorkJam we call that the Frontline Digital Workplace. Built for the complexities of today’s business and trusted by iconic brands, WorkJam is designed to enable managem...
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WorkJam Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

WorkJam is a versatile platform that serves multiple purposes for employees and organizations. Users appreciate its effectiveness in employee engagement, communication, and task management. The software streamlines various processes, such as scheduling, training, and keeping track of schedules. It provides updates and information about daily work and plans, eliminating the need for manual double-checking. Some users find it convenient to access schedules without relying on paper versions, while others prefer capturing a picture of the schedule. The platform also allows users to contact coworkers directly, fostering better collaboration within the organization.

Although WorkJam's features are valuable, some users find them challenging to navigate, particularly when changing phone numbers. While the concept of WorkJam is excellent, there is room for upgrades and improvements to enhance user experience. Nevertheless, it has proven instrumental in effectively communicating with employees during challenging times like the COVID-19 pandemic. By providing a secure platform for private messaging, schedule management, and workflow improvement, WorkJam benefits employees across various industries. It allows organizations to transition to a digital workplace by improving access to information for employees and facilitating communication between office and frontline teams.

The value of WorkJam extends beyond simple task management. It helps foster employee relationships by connecting teams and providing necessary tools for effective communication and interaction. Users can efficiently manage multiple tasks and employees across different platforms, improving efficiency and reducing the need for constant supervision. The platform promotes better communication within organizations while promoting deeper employee engagement. Employees appreciate the ability to socially interact with teams on a secure platform that keeps them connected regardless of their location.

Overall, WorkJam simplifies scheduling conflicts by facilitating communication and shift swapping among associates. With its extensive capabilities in schedule checking, shift swapping, and communication all within one app, WorkJam has become an essential tool for resolving scheduling issues in many organizations. It ensures that employees receive correct schedules promptly and notifications of any changes instantaneously. Beyond scheduling concerns, WorkJam consolidates all tasks, training, and communication in one place, streamlining HR management, roster checking, availability requests, training, and surveys. The software effectively addresses the challenges of employee engagement and communication, enabling cross-team communication, collaboration, and coordination while improving team efficiency and productivity. By centralizing communication and reducing the need for multiple channels, WorkJam provides organizations with a comprehensive solution to enhance workflow processes and task management.

Easy to Use: Many users have found Workjam to be easy to learn and navigate, allowing for seamless communication and task management across the organization. The intuitive interface and similarity to mainstream social media apps make it a user-friendly tool that requires minimal training.

Convenient Mobile Interface: The sleek and modern look of the mobile interface has been highly praised by users, who appreciate being able to access Workjam on a daily basis for effective company-wide communication. The mobile-based program provides convenience and accessibility, enabling employees to stay connected even when they are off-site or working remotely.

Enhances Collaboration: Users have commended Workjam for its contribution to effective communication, task management, and convenience in sharing information. It is seen as a valuable tool for managing tasks, schedules, and workload, enhancing productivity and collaboration among team members. By providing features such as visibility of coworkers working on the same day and direct messaging capabilities, Workjam promotes teamwork and improves overall organizational efficiency.

Integration Challenges: Some users find it challenging to integrate WorkJam with other systems easily, leading to a lack of centralization of knowledge, work tools, and communication due to the increasing number of platforms available.

Video Playback Issues: Users have experienced delays, lagging, and connectivity issues while watching training videos on WorkJam. They desire a smoother working app that can provide uninterrupted video playback.

Messaging Upgrade Needed: The internal messaging section of WorkJam needs an upgrade as users have encountered glitches with network connectivity and login issues. They also mentioned problems with app notifications and network functionality. Improvement in these areas is desired for a better user experience.

Users have provided several recommendations for using WorkJam. The most common ones include emphasizing the need for commitment from the team to make effective use of the platform. Users also recommend WorkJam as an easy-to-learn tool for non-tech-savvy employees, praising its user-friendly interface. Additionally, users suggest implementing WorkJam in organizations that have monotonous or repetitive work tasks, highlighting its suitability for streamlining processes and improving efficiency. It is also advised to have a strong task management and communication plan in place before implementing WorkJam. Overall, users find WorkJam to be an amazing tool that keeps employees updated on work even from home, showcasing its value in facilitating remote work and maintaining effective communication within teams.

Reviews

(1-1 of 1)
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Caroh Kiarie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Overall, I like their task manager, learning, and all the communications tools that are in-built. Enables my HR team to manage all employees, including those in the field and working remotely; it's easy to assign tasks and keep track of them. I also like it's a one-stop shop that makes it easy for team members to regularly check their roster, submit availability requests get training, and complete surveys on time. The support team is wonderful and very proactive.
  • Super Easy to set up everything.
  • Convenient for sharing any information across any department.
  • Manage hundreds of field and remotely working employees easily.
  • Improves collaboration and teamwork as its a one stop shop.
  • No major dislike, I like how the updates are done constantly to add up new features.
  • Great support system that is very proactive and user friendly.
Simple to use as an end-user, a Top-Notch security feature allows us to authenticate every user. It increases productivity and lowers the operation cost. The intuitive user interface makes it easy for our HR team to manage all employees in the field or remote working by assigning tasks and having a follow back.
  • Performance Management/Appraisal.
  • Talent Management.
  • Time and Attendance.
  • Scheduling.
  • Act as a communication tool for our employee's private messaging and as well as schedule management and workflow improvements.
  • Manages employees who are in the field or remote working by assigning them tasks and having a follow-up.
  • Empowers our digital workplace by enabling last mile of workforce management.
It's a simple, intuitive tool to use as an Engineer. I like how this tool is constantly improved and gives the best services like training employees, great channel feature which enables us to share information and messages, is also very useful. The support is there any time needed. It's a recommendable workforce management solution.
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