TrustRadius: an HG Insights company

Worklair

Score10 out of 10

1 Reviews and Ratings

What is Worklair?

Worklair is a solution for agencies, service, and product businesses that wants to take full accountability and governance over all operations in the organization. It aims to house all necessary tools in one solution which includes essential features:
- Tasks management
- Time tracking and planning
- Resource and budget planning
- Real-time budget usage and margin goals tracking
- Chat with channels, group, directs, task chats, bots, and permissions
- Help desk solution to touch base with customers or leads
- Desktop and Mobile applications to cover all modern platforms
- Automatic invoice generation system and invoice registry
- Integrations with GitHub, Zapier, and meta-API Key
- Enterprise-grade reporting with timesheets strategy in mind
- Smart governance over activity log
- Cross-organization communication and collaboration

Media

Integrated, cross-platform, full-feature chat
Quotes & Milestone management
Timeline updated in real-time
Enterprise-grade project management system
Full-featured planning capabilities

1 / 5

Top Performing Features

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 7.9

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.6

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 7.3

Areas for Improvement

  • Project Planning and Scheduling

    Interactive Gantt chart for establishing tasks, durations, and delivery schedule

    Category average: 7.3

  • Task Insight for Project Managers

    Project manager visibility into task progress of team members

    Category average: 7.3

  • Proposal Management

    Capture budget, resource, and benefit expectations for proposals

    Category average: 6.7

A great single tool for daily business management

Use Cases and Deployment Scope

Our company uses Worklair on a daily basis for project management, team planning, communication with clients and internally inside the team, invoicing, and getting reports/dashboards. Basically, it's like our virtual office and a single tool for everything. For me, as a COO, it's critical to see the whole picture and quickly catch any issue. In Worklair, I can do that in just a few clicks. They also recently released Desktop version and updated mobile version which makes it even easier and you can always be in touch from your phone in case of emergency.

Pros

  • Project Management
  • Team Planing
  • Dashboard
  • Gannt Chart
  • Workload
  • Task Board
  • Budget Management
  • Invoicing

Cons

  • Since this product is quite new on the market, they are improving it constantly and sometimes small bugs happen. Their ream reacts very fast to the clients feedback.

Return on Investment

  • Worklair substituted for other multiple tools we used (like Asana, Slack, etc), so it was worth switching to it and it was beneficial for us from day 1.

Alternatives Considered

Asana, Slack, Trello and monday.com

Other Software Used

GitHub

Usability