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Workplace from Meta

Workplace from Meta

Overview

What is Workplace from Meta?

Facebook at Work allows users to interact with co-workers through the Facebook interface.

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Recent Reviews

TrustRadius Insights

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Enterprise Live

$2.00

Cloud
per month per user

Enhanced Admin & Support

$2.00

Cloud
per month per user

Workplace Core

$4.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.workplace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4 per month per user
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Product Details

What is Workplace from Meta?

Workplace is a business communication tool from Meta that helps teams stay connected in a simple and secure way. With familiar features like Live Video and Groups, users can share information, engage your employees, build culture and connect people anywhere, anytime. It is designed so the user doesn't need to be an IT genius to use it, and so that anyone can pick it up and get started straight away.


Workplace integrates with tools like Office 365, Google Workspace and ServiceNow, or the user can build custom integrations to connect any other tools relied upon. The vendor states that security and privacy are at the heart of Workplace - user data belongs to the user, and it is kept separate from Facebook.


Workplace boasts over 7M users worldwide.

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.

Workplace from Meta Integrations

Workplace from Meta Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesGerman, English, French, Italian, Japanese, Portuguese, Spanish, Vietnamese

Frequently Asked Questions

Facebook at Work allows users to interact with co-workers through the Facebook interface.

Workplace from Meta starts at $4.

Microsoft Teams, Slack, and Microsoft Yammer are common alternatives for Workplace from Meta.

Reviewers rate Support Rating highest, with a score of 8.4.

The most common users of Workplace from Meta are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(280)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users have found it beneficial for various use cases, such as sharing activities and showcasing the work of different departments and teams. The software facilitates collaboration by collecting information and gathering feedback for events. It has also helped create a sense of community, especially for remote or distributed teams. Workplace by Facebook enables effective communication between different departments and teams, making it ideal for inter-department projects. Users appreciate its convenience in sharing large design files and collaborating on projects without relying on email or other channels. The platform has been used for posting, advertising, communicating, promoting, and educating clients about company services. Additionally, it addresses employee communication and engagement issues by running campaigns to improve engagement and address survey feedback. Workplace by Facebook has been especially valuable during the pandemic, allowing organizations to lead teams remotely, make announcements, and facilitate conversations among colleagues at all levels. Its effectiveness in improving corporate culture and morale is evident through enhanced conversations and communication between colleagues, peers, and senior leaders. The software replaces other collaboration tools, improving centralization and organization of team communication. Overall, Workplace by Facebook offers fast and efficient communication through instant messaging, video chats, project collaboration features, and news sharing. It provides an easy way to inform colleagues about daily events, new projects, and provide access to files and forms. The tool saves time in meeting organization through conversational meetings while improving coordination for better teamwork within small organizations. Workplace by Facebook has emerged as a solution to improve collaboration across organizations with its focus on fast communication and organizing collaborative ideas. It reduces reliance on email conversations for remote users while fostering a sense of belonging that increases employee retention within organizations. The platform's success is supported by encouraging leadership communication, active participation from associates, connecting different locations and teams for collaboration purposes using champions or team leads to increase activity on the platform.

Workplace has become an integral part of company-wide communication and collaboration strategies. It serves as the main broadcast communication tool alongside email, enabling themed groups for sharing updates and information among different departments and interests. Workplace Chat is used as the primary direct messaging application for efficient communication throughout the company. The platform significantly reduces internal email traffic while creating communities of interest within the organization. It is valuable in remote work scenarios, allowing employees to stay connected while working from home and facilitating large-scale meetings through broadcasting and recording features. Users utilize Workplace to share tips, personal life experiences, and other relevant information. The software is recommended by users and has been adopted by some of them. Workplace serves as a communications and collaboration platform for sharing ideas, brainstorming, and disseminating important company news and updates. It is also used for quick polling and surveys to gather feedback from employees. New employees are introduced to Workplace as a way to get up to speed quickly and integrate into the company's communication channels. The software has found applications in various departments, such as the research department, where it is used to receive daily work details and for after-office hours communication. In musical organizations, Workplace helps communicate with all workers and maintain effective communication between directors and their teams.

Marketing and sales departments are among the most active users of Workplace, utilizing it to share insights, improve communication, and enhance collaboration within the organization. By solving issues related to communication, organization, and management, Workplace provides a centralized hub for daily interactions and work. This has become especially important during the COVID-19 pandemic when remote work has become prevalent. Workplace enables organizations to broadcast events, celebrations, and announcements to all employees easily. It functions as a central messaging tool for posting updates, creating group chats, and checking in with each other.

Workplace by Facebook finds applications across departments in an organization. For example, HR channels use it to publish urgent updates while providing a platform for colleagues from different departments to discuss activities, share documents, and provide project updates. By keeping the whole organization connected socially and professionally, Workplace contributes to improved employee morale and satisfaction.

Real estate agencies have utilized Workplace to bring all realtors and workers together on one platform for effective communication, document sharing, and referrals. Its implementation brings transparency and employee-friendly communication across the organization.

Workplace serves as the central communications hub of companies looking to foster a sense of belonging among their employees while keeping them updated on important information. In an office that works on geographical map elaboration, Workplace is used to communicate goals, map reviews, delivery times to customers, and analyze factors such as region inclusion. The software also helps connect international offices on one digital platform, allowing employees to share knowledge, collaborate, and get to know one another. Workplace from Facebook meets the communication needs of large organizations with a large number of employees, facilitating 1:1 connections across the globe.

PR departments leverage Workplace to connect with followers on a more direct and personal level, enhancing recruitment efforts and expanding networks. However, some users have faced challenges with integrating Workplace into their workflow due to privacy concerns associated with Facebook.

Overall, Workplace by Facebook has emerged as a versatile tool for organizations to improve communication, collaboration, and engagement. Companies use Workplace on a daily basis for communication, including text and audio calls, sharing important information, project updates, and social posts. It has become an essential platform for group collaboration, project management, meeting assistance, and integration with other applications like Office 365.

Non-profit organizations have found Workplace to be a convenient and easy-to-use tool for file sharing and group chat. It serves as a central hub of communication within organizations, helping members stay informed, aligned, and focused on shared goals. International organizations with offices in multiple countries have adopted Workplace as a forum for networking, social interaction, and collaboration.

The software offers benefits across various departments such as Marketing, where it supports social media management and message hierarchy. Workplace by Facebook replaces the need for multiple disparate technologies by serving as a centralized location for company communications, including internal chats, company announcements, and wikis.

Users who switch from other communication tools like Slack often appreciate Workplace's tidier organization and its ability to discuss different topics in separate publications. Moreover, its familiarity as a Facebook product drives people to use Workplace more than other applications. Its features such as news feed, live streaming, voice and video calls make it a comprehensive solution for effective communication within the organization.

Edelman utilizes Workplace for corporate communications, including updates on policies, benefits, learning opportunities, and document management. The platform also encourages staff networking and socializing, which is especially beneficial for remote employees who may not have regular opportunities for interaction.

In conclusion, Workplace by Facebook has proven to be an invaluable tool for organizations across various industries. By addressing communication challenges and facilitating collaboration and engagement among teams, it empowers employees to work together efficiently regardless of their geographic location. With its wide range of features and versatility in supporting different use cases, Workplace has become an essential part of modern organizational communication strategies.

The user reviews highlight several recommendations for Workplace by Facebook:

  1. Customization ability: Users highly recommend Workplace by Facebook for its customization features, allowing companies to personalize the platform according to their specific needs.

  2. Real-time information sharing: The platform's real-time information sharing capabilities receive praise from users, as it enables efficient communication and collaboration.

  3. Integration with personal Facebook accounts: Users appreciate the seamless integration of Workplace by Facebook with personal Facebook accounts, providing a way to connect with coworkers without adding them to personal social networks.

In addition to these recommendations, users suggest trying Workplace before making a decision, ensuring all employees are onboarded, reducing the number of emails sent, setting guidelines for proper usage, raising awareness through marketing efforts, and maintaining a professional environment on the platform. Some users also mention considering privacy concerns and addressing potential distractions. Overall, Workplace by Facebook is highly recommended for improving communication and employee engagement.

Attribute Ratings

Reviews

(1-25 of 47)
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Score 10 out of 10
Vetted Review
Verified User
Workplace [from Meta] far outstrips the others as it allows you to create an information hub, as well as just enabling conversations. The Newsfeed, Groups and the Knowledge Library all make it really simple for the end-user to find information, and the familiarity of having something that looks and acts like a platform we use every day (Facebook) helps with adoption and initial user journeys.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We can compare Workplace in general from email communication (we use Bananatag tool for this). Our email communication and Workplace communication are sometimes competitors. RIght now, we have much higher analytics of email read rate/open rate than on Workplace activity. It may be connected with the fact that there is a lot of communication going on on Workplace. And with the emails we have a dedicated unit to monitor and balance the daily/weekly official email load on the associate.

Workplace is a live network. Of course, we as admins balance the posts in official groups. But there are lots of other groups where people post whatever they want (like local communities or communities by interest).

Why we keep focus on increasing Workplace engagement instead of email communication is definitely because of this instant feedback that we can get with posting. Email communication cannot create this feeling - it's always a one-way communication in our case.



Score 10 out of 10
Vetted Review
Verified User
Incentivized
Having used both Salesforce Community Cloud and Workplace from Facebook for several years, I can honestly say that there is no comparison between the two. The folks at Facebook know their stuff and how to produce a product that welcomes engagement and this has carried over into the Workplace product to a tee. From an admin side, they have also made things very intuitive for system admins to accomplish high-tech issues without the need for IT intervention. A clear winner by far is Workplace from Facebook!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The other helps out only for files and project management. With Workplace place you can go farther in project management and communication between the different teams. It's really a game-changer for every company that as adopts this tool. If you take it, you will see a really good impact on your company.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I think that Workplace facebook is more intuitive for users than Slack or Yammer, it allows you to create groups and send information to everyone in a cleaner and more accessible way, as well as having more functionalities. In the case of Telegram, the functionality is more limited and served only for messages, but with less control
Casey Cleary (LION) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace is so much better than Slack. It is a far less overwhelming way to message employees and provide input and status updates on projects. I feel like Slack is just a never-ending message board and it's all over the place, but with Workplace's familiar interface to Facebook it feels natural. There's messaging if you need it, and separate groups for organizing projects.
Laura Gillenwater | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I was not involved in the selection process, so I'm afraid I can't be of much help with this. I do know that my company is a stickler for security, though, as well as for making sure that the vendor is financially stable, so I would assume that Workplace by Facebook passed both of those evaluations or we wouldn't be using it! Also, it helps that Facebook is already a widely used platform, making adoption of Workplace much faster and smoother than another product might have been.
MOHAMED ATEF | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Any other tool used before is not UI familiar as Workplace by Facebook. So now most of companies are migrating to Workplace because it's very easy to use, UI is perfect similar to Facebook which is widely used by everyone now. Also to keep fun in organizations after the Covid-19 pandemic.
Amr Saad | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Unfortunately, Microsoft Teams wins by far in comparison with Workplace. MS Teams has many features that does not exist in Workplace like Screen Sharing, Integration with many Third Party Apps, Meetings, Webinars and the list goes on. I think Workplace would be only a good option if you are a small organization and you do not need all these kind of advanced features.
Score 10 out of 10
Vetted Review
Verified User
Sametime only allows you to message coworkers when they're online, which usually implies they need to be in the office to talk with them. with Facebook, on the other hand, you can message people if they're offline which is great if you need to leave someone a message. In addition, Workplace has better mobile messaging capabilities with even more so makes it more user-friendly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Slack has very limited features when compared with Workplace by Facebook. It looks like we have to make a group or something like that and start chatting like telegram or WhatsApp. It has some additional features and a professional look when compared with the social media apps, but Workplace by Facebook is a much better option for overall satisfaction.
October 09, 2019

Workplace leads the pack

David Faustina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have tried a host of products and found Workplace to be superior to many others based on pricepoint, user interface, features I need and use, and adding some great features I now use. The integration of Live into the Workplace platform is great for team meets, big announcements and an occasional shout out to someone who did something great. Again, the interface is comfortable and that means something when other systems have great features, but no one knows how to use them without going through training after training. Workplace gets you set up and going almost immediately. I tested Clink, Huddle, Trello, Podio (I like Podio quite a bit), ProofHub, and one or two more. I use Trello now and find it to be very useful but very difficult to get comfortable using.
Katelyn Rylee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I always liked Basecamp but it isn't perfect for every company. It doesn't have as a diverse field of things it can provide like Workplace by Facebook does. Workplace by Facebook is definitely better in almost every sense other than sharing documents. I think Basecamp is better for document sharing but that's it. Workplace by Facebook allows you to chat and have conversations with everyone without making it confusing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The other video conference tools out there are more polished and robust. We still use Zoom for larger, important calls; calls with clients outside our organization (who don't have access to Workplace by Facebook Chat); and when we need to share screens to a group call (workplace supports one-on-one screen sharing). Atlassian is good as a wiki-type resource, and other wiki resources may work better depending on your situation. But for our company, Workplace by Facebook filled all of those needs well enough (especially given its free price-tag) that we decided to go for it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used SLACK and Trello, but Workplace is so great that we replaced both. Trello solves other problems with internal communication, our clients improved so much that we only use Trello for special projects. That is very important to us, so it is a great ROI.
João Almeida | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook offers more features with less of a learning curve than other options, which has helped adoption and usefulness. It is built for communication, which it excels at. However, it is not built to address all business needs and other project management, document review, and communication tools are still needed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In some ways, Workplace offers some interesting features not always found in similar products. For some, this can be in the form its easy to use screens and interaction features. On the other hand, some of its features are less streamlined, making it hard for users to complete complex tasks. It's a generalized program that may not have the best features found in tools that specialized in specific areas such as project management application or straight communication tools.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook has an easy-to-use, interactive and friendly interface compared to the competitors, leveraging the original Facebook design and features to improve user experience and collaboration.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is free for non-profits, and easy to use. However, it is not very popular. Once the user gets to know this software, it is easy to use. It's also a good connectivity tool -- instant messaging, group chat, files sharing, etc., can be easily done, and can be referred to at a later point of time by any user.
Chandan Vishwakarma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Facebook is the one Common word across Globe. Almost Everyone knows how to use it. And if this is capable of handling workplace requirements, then it is perfect competitor for anything in market.
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