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Workplace from Meta

Workplace from Meta


What is Workplace from Meta?

Facebook at Work allows users to interact with co-workers through the Facebook interface.

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Recent Reviews

TrustRadius Insights

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users …
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Enterprise Live


per month per user

Enhanced Admin & Support


per month per user

Workplace Core


per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4 per month per user
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Product Details

What is Workplace from Meta?

Workplace is a business communication tool from Meta that helps teams stay connected in a simple and secure way. With familiar features like Live Video and Groups, users can share information, engage your employees, build culture and connect people anywhere, anytime. It is designed so the user doesn't need to be an IT genius to use it, and so that anyone can pick it up and get started straight away.

Workplace integrates with tools like Office 365, Google Workspace and ServiceNow, or the user can build custom integrations to connect any other tools relied upon. The vendor states that security and privacy are at the heart of Workplace - user data belongs to the user, and it is kept separate from Facebook.

Workplace boasts over 7M users worldwide.

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.

Workplace from Meta Integrations

Workplace from Meta Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesGerman, English, French, Italian, Japanese, Portuguese, Spanish, Vietnamese

Frequently Asked Questions

Facebook at Work allows users to interact with co-workers through the Facebook interface.

Workplace from Meta starts at $4.

Microsoft Teams, Slack, and Microsoft Yammer are common alternatives for Workplace from Meta.

Reviewers rate Support Rating highest, with a score of 8.4.

The most common users of Workplace from Meta are from Enterprises (1,001+ employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users have found it beneficial for various use cases, such as sharing activities and showcasing the work of different departments and teams. The software facilitates collaboration by collecting information and gathering feedback for events. It has also helped create a sense of community, especially for remote or distributed teams. Workplace by Facebook enables effective communication between different departments and teams, making it ideal for inter-department projects. Users appreciate its convenience in sharing large design files and collaborating on projects without relying on email or other channels. The platform has been used for posting, advertising, communicating, promoting, and educating clients about company services. Additionally, it addresses employee communication and engagement issues by running campaigns to improve engagement and address survey feedback. Workplace by Facebook has been especially valuable during the pandemic, allowing organizations to lead teams remotely, make announcements, and facilitate conversations among colleagues at all levels. Its effectiveness in improving corporate culture and morale is evident through enhanced conversations and communication between colleagues, peers, and senior leaders. The software replaces other collaboration tools, improving centralization and organization of team communication. Overall, Workplace by Facebook offers fast and efficient communication through instant messaging, video chats, project collaboration features, and news sharing. It provides an easy way to inform colleagues about daily events, new projects, and provide access to files and forms. The tool saves time in meeting organization through conversational meetings while improving coordination for better teamwork within small organizations. Workplace by Facebook has emerged as a solution to improve collaboration across organizations with its focus on fast communication and organizing collaborative ideas. It reduces reliance on email conversations for remote users while fostering a sense of belonging that increases employee retention within organizations. The platform's success is supported by encouraging leadership communication, active participation from associates, connecting different locations and teams for collaboration purposes using champions or team leads to increase activity on the platform.

Workplace has become an integral part of company-wide communication and collaboration strategies. It serves as the main broadcast communication tool alongside email, enabling themed groups for sharing updates and information among different departments and interests. Workplace Chat is used as the primary direct messaging application for efficient communication throughout the company. The platform significantly reduces internal email traffic while creating communities of interest within the organization. It is valuable in remote work scenarios, allowing employees to stay connected while working from home and facilitating large-scale meetings through broadcasting and recording features. Users utilize Workplace to share tips, personal life experiences, and other relevant information. The software is recommended by users and has been adopted by some of them. Workplace serves as a communications and collaboration platform for sharing ideas, brainstorming, and disseminating important company news and updates. It is also used for quick polling and surveys to gather feedback from employees. New employees are introduced to Workplace as a way to get up to speed quickly and integrate into the company's communication channels. The software has found applications in various departments, such as the research department, where it is used to receive daily work details and for after-office hours communication. In musical organizations, Workplace helps communicate with all workers and maintain effective communication between directors and their teams.

Marketing and sales departments are among the most active users of Workplace, utilizing it to share insights, improve communication, and enhance collaboration within the organization. By solving issues related to communication, organization, and management, Workplace provides a centralized hub for daily interactions and work. This has become especially important during the COVID-19 pandemic when remote work has become prevalent. Workplace enables organizations to broadcast events, celebrations, and announcements to all employees easily. It functions as a central messaging tool for posting updates, creating group chats, and checking in with each other.

Workplace by Facebook finds applications across departments in an organization. For example, HR channels use it to publish urgent updates while providing a platform for colleagues from different departments to discuss activities, share documents, and provide project updates. By keeping the whole organization connected socially and professionally, Workplace contributes to improved employee morale and satisfaction.

Real estate agencies have utilized Workplace to bring all realtors and workers together on one platform for effective communication, document sharing, and referrals. Its implementation brings transparency and employee-friendly communication across the organization.

Workplace serves as the central communications hub of companies looking to foster a sense of belonging among their employees while keeping them updated on important information. In an office that works on geographical map elaboration, Workplace is used to communicate goals, map reviews, delivery times to customers, and analyze factors such as region inclusion. The software also helps connect international offices on one digital platform, allowing employees to share knowledge, collaborate, and get to know one another. Workplace from Facebook meets the communication needs of large organizations with a large number of employees, facilitating 1:1 connections across the globe.

PR departments leverage Workplace to connect with followers on a more direct and personal level, enhancing recruitment efforts and expanding networks. However, some users have faced challenges with integrating Workplace into their workflow due to privacy concerns associated with Facebook.

Overall, Workplace by Facebook has emerged as a versatile tool for organizations to improve communication, collaboration, and engagement. Companies use Workplace on a daily basis for communication, including text and audio calls, sharing important information, project updates, and social posts. It has become an essential platform for group collaboration, project management, meeting assistance, and integration with other applications like Office 365.

Non-profit organizations have found Workplace to be a convenient and easy-to-use tool for file sharing and group chat. It serves as a central hub of communication within organizations, helping members stay informed, aligned, and focused on shared goals. International organizations with offices in multiple countries have adopted Workplace as a forum for networking, social interaction, and collaboration.

The software offers benefits across various departments such as Marketing, where it supports social media management and message hierarchy. Workplace by Facebook replaces the need for multiple disparate technologies by serving as a centralized location for company communications, including internal chats, company announcements, and wikis.

Users who switch from other communication tools like Slack often appreciate Workplace's tidier organization and its ability to discuss different topics in separate publications. Moreover, its familiarity as a Facebook product drives people to use Workplace more than other applications. Its features such as news feed, live streaming, voice and video calls make it a comprehensive solution for effective communication within the organization.

Edelman utilizes Workplace for corporate communications, including updates on policies, benefits, learning opportunities, and document management. The platform also encourages staff networking and socializing, which is especially beneficial for remote employees who may not have regular opportunities for interaction.

In conclusion, Workplace by Facebook has proven to be an invaluable tool for organizations across various industries. By addressing communication challenges and facilitating collaboration and engagement among teams, it empowers employees to work together efficiently regardless of their geographic location. With its wide range of features and versatility in supporting different use cases, Workplace has become an essential part of modern organizational communication strategies.

The user reviews highlight several recommendations for Workplace by Facebook:

  1. Customization ability: Users highly recommend Workplace by Facebook for its customization features, allowing companies to personalize the platform according to their specific needs.

  2. Real-time information sharing: The platform's real-time information sharing capabilities receive praise from users, as it enables efficient communication and collaboration.

  3. Integration with personal Facebook accounts: Users appreciate the seamless integration of Workplace by Facebook with personal Facebook accounts, providing a way to connect with coworkers without adding them to personal social networks.

In addition to these recommendations, users suggest trying Workplace before making a decision, ensuring all employees are onboarded, reducing the number of emails sent, setting guidelines for proper usage, raising awareness through marketing efforts, and maintaining a professional environment on the platform. Some users also mention considering privacy concerns and addressing potential distractions. Overall, Workplace by Facebook is highly recommended for improving communication and employee engagement.

Attribute Ratings


(1-25 of 55)
Companies can't remove reviews or game the system. Here's why
Kevin McLennan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Connect employees who are far apart.
  • Allow users to share informal content in a way that is familiar and comfortable
  • Innovate with live video and questions and answers
  • Track engagement on the platform and what interests the users
  • Analytics can always be worked on
  • Layout can be a little intimidating for a new user who isn't used to platforms of this nature
  • requires a healthy amount of admin and behind the scenes work
Score 10 out of 10
Vetted Review
Verified User
  • The Knowledge Library is an easy and efficient way of consolidating policies, documents and training materials into one place.
  • The Draft For feature allows comms teams to create posts for senior leaders within the business with ease; cutting down the amount of admin required to launch campaigns.
  • The analytics provided make it really simple to track campaign progress, usage numbers, and high-performing groups in order to measure and report on ROI.
  • It would be helpful if personal information could also be linked with the identity provider, so that all information could be filled out based on the individual volunteering it once
Score 10 out of 10
Vetted Review
Verified User
  • 2-sided communications - gathering feedback instantly after the communication is released (comments, reactions)
  • recognition (that's the place where we share our top achievements and associates feel appreciated - e.g. it's so cool when CEO can comment that your achievement is important)
  • platform for creative formats to engage associates to our communication (live streams, q&a, achievement posts, etc)
  • providing instant reactions from associates during live stream (we stream a lot and seeing instant reaction from the audience is important. We can comment but we cannot share reactions in the way so that the hosts see this reaction from the other sided. It'd be a perfect improvement)
  • more analytics in groups and admin panel
  • smth like Instagram stories would a cool format to add
  • better design of email notification
Score 9 out of 10
Vetted Review
Verified User
  • Call center use Workplace to have support all the time for our customer
  • Communication between the different countries in our organization are better
  • It help us a lot in project management and agility
  • Less time between Functionalities that are on Facebook to be developed for Workplace
  • Easier way to communicate or to link with other customers
  • More tools for Projects Management, Brainstorming and Creativity
  • Better rooms"salon" for visio like Zoom; right now the quality is lacking
Leonardo Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • No need to install plug in
  • Useful for broadcasting live content to large audiences
  • Extend Webex controls to stream
  • File and whiteboard sharing support while live streaming
  • Support for automatically translate the live streaming
  • In some companies, security and privacy are sensitive issues and this is something to take into account when enabling streaming to a user
Casey Cleary (LION) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Messaging tool is great for quick check-ins each day or getting a hold of someone quickly in a remote work setting
  • Groups make it easy to separate clients and projects to keep work organized
  • RSS feed connectivity so we can read up on new articles posted by websites we follow
  • Can be glitchy at times, with notifications not working or delayed
  • It's more of a status update place, can't easily work on projects within Workplace
  • A little too much like Facebook, would be nice to have more project management features
Laura Gillenwater | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
  • Workplace Chat is not reliable in terms of being able to delete a comment you sent...sometimes it works, sometimes it doesn't.
  • When viewing a Workplace Live event after it's over, the comments don't always show all of them and in order, even when you choose that option.
  • Your "status" (on vacation, in a meeting, whatever) is a bit too subtle and easy for folks not to notice. We've created "badges" to use in place of our profile photo as a workaround for that, but it would be nice if Workplace had provided something like that itself.
MOHAMED ATEF | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • The best thing in my opinion is the awesome UI, because its similar to Facebook and it's very familiar to most employees.
  • The newsfeed is a very good feature to keep track with all company updates and teams news.
  • The ability to create groups/channels for every team to keep the privacy is perfect.
  • watching videos or previewing photos/ videos took too much time
  • The similarity of the Facebook taken as drawback as per the technical teams, because they're not taking the tool seriously
Score 10 out of 10
Vetted Review
Verified User
  • Collaboration
  • Communication
  • Lower volume of emails
  • Group capabilities
  • File sharing
  • Older co-workers are less likely to use it.
  • Can be a time sink at work, people get distracted.
  • Only effective as long as the people you need to communicate with are also using it.
Score 9 out of 10
Vetted Review
Verified User
  • The best thing is we do not have to send or accept request to connect with others.
  • It's UI is very similar to regular facebook to looks familiar.
  • My focus is on privacy. Sharing confidential documents on this platform is a little bit doubtful.
  • Its timeline is not so much useful as it also inclines to waste time by generating spam content.
Score 8 out of 10
Vetted Review
Verified User
  • Its layout is very similar to regular Facebook, so it looks familiar and easy to use. Members do not need to be trained to use it for the first time or later on.
  • We can create different groups for different departments or different projects according to our needs, and share required content over that group only; it's a helpful way to discussions, collaboration, etc.
  • Its pricing is suitable for a small or large organization.
  • It has nice mobile apps, which helps us to keep connected with the organization and project while we are away.
  • The chat feature is inbuilt in Workplace by Facebook, so we don't have to use other apps for that purpose.
  • If they could add some more features to track project statuses or task updates, it could be a great help for most of its users.
  • There could be some way to save us from managing two Facebook accounts, i.e. personal and workplace. Maybe one common portal for both.
  • Sometimes Workplace by Facebook distracts our focus, as its main wall shows endless content shared by other mates, which helps to disturb focus from the work.
October 09, 2019

Workplace leads the pack

David Faustina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It provides a user interface that is familiar and proven to assist in engaging people to use the platform. The layout is clean and minimal and pleasing and that helps staff become comfortable with interacting with one another.
  • Group insights are a fantastic feature that allows you to see how a certain topic, discussion or file is performing with the staff or audience. If you are seeking feedback on a particular memo, for instance, the insights will catalog who has viewed, how many comments, questions or interactions, etc. It helps to see in real-time, the things staff or clients are excited about and then the items where no one comments.
  • Cataloging of historical information is a real benefit. The dashboard has a notes section where I will keep a lot of private and or personal reflections that I can reference at a later time. I may jot a few notes about a project so I can recall them at a later point. Many programs do this, but again, this is all within the same house and for time and memory sake, this really works well.
  • Segmenting is very easy to do. We have set up Groups for various projects, teams, clients or cohorts. You can segment as much as you want and one person may be in more than one group but maybe not all groups. Basic segmenting that works well. Notifications are sent when new posts or news is released.
  • The platform is not the same portal as Facebook so there is no chance that posts get put on the wrong timeline. With this said, what I like most is the ease of onboarding and no one has had any trouble getting up and going on Workplace. It is like Facebook, easy and something most if not all will have familiarity in navigation.
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
Katelyn Rylee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It provides a place where you can interact with your fellow coworkers.
  • It helps get questions answered fast and it may be helpful to others as well to see your questions and answers.
  • It provides a place where I can always be updated about whats going on in my business, new items that my company releases, and videos or documents on people explaining how to use the new items.
  • It is difficult to get the hang of at first because there is so many different components to it. Recently, I realized that I can even see my organization chart of everyones ranks in the company! I just realized this a year later so, it can be overwhelming at times.
  • With there being so many different components to it, I sometimes can't find my notifications and who is responding to what post that I posted.
  • I'm not a fan that there can be so many different groups within the Workplace by Facebook app because its already a whole different program than Facebook. Then you add groups into that and I feel like it just leaves room for a lot of confusion.
Score 9 out of 10
Vetted Review
Verified User
  • One point of connection for all communication needs.
  • The layout is very similar to Facebook, so it has very little learning curve.
  • The mobile app is well made and easy to use, so we're not tied to just our laptops for communication.
  • Perhaps because it is a new offering, some of the features are a little buggy at times.
  • Currently, you cannot share your screen in a group call.
  • You can't add people outside your organization to video calls on Workplace Chat.
João Almeida | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • A very quick platform for sharing insights and following any on going discussion.
  • Chat feature and mobile device support.
  • Inform other people about relevant events.
  • The groups are not well organized IMHO.
  • It would be great to have Workplace by Facebook as a part of my personal Facebook social network account.
  • Not possible to control what information you want to see in groups, as the quantity of information can become quickly overwhelming.
Score 8 out of 10
Vetted Review
Verified User
  • It has a relatively easy to use interface and makes meeting management tasks less stressful.
  • The software can also help streamline general employee interactions, meetings, and communications in one environment.
  • The newsfeed can become too cluttered if highly utilized.
  • Depending on one's hardware specs, the video conferencing tools can be limited. However, that is the same with similar products.
  • Some of its features may lack data privacy transparency rights.
  • Some of the functions are not as streamlined resulting in more tedious interactions with the program.
October 04, 2019


Score 4 out of 10
Vetted Review
Verified User
  • A way to communicate with a team.
  • Commenting on visuals.
  • Private channels.
  • Privacy issues.
  • We weren’t ready to pay for the additional features of a brand new tool.
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