Workplace from Meta

Workplace from Meta

Customer Verified
Top Rated
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Score 7.8 out of 100
Top Rated
Workplace from Meta

Overview

Recent Reviews

Awards

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Pricing

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Enterprise Live

$2.00

Cloud
per month per user

Enhanced Admin & Support

$2.00

Cloud
per month per user

Workplace Core

$4.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.workplace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $4 per month per user

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Workplace from Meta?

Workplace is a business communication tool from Meta that helps teams stay connected in a simple and secure way. With familiar features like Live Video and Groups, users can share information, engage your employees, build culture and connect people anywhere, anytime. It is designed so the user doesn't need to be an IT genius to use it, and so that anyone can pick it up and get started straight away.


Workplace integrates with tools like Office 365, Google Workspace and ServiceNow, or the user can build custom integrations to connect any other tools relied upon. The vendor states that security and privacy are at the heart of Workplace - user data belongs to the user, and it is kept separate from Facebook.


Workplace boasts over 7M users worldwide.

Workplace from Meta Screenshots

Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posNews Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.

Workplace from Meta Integrations

Workplace from Meta Competitors

Workplace from Meta Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesGerman, English, French, Italian, Japanese, Portuguese, Spanish, Vietnamese

Comparisons

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Frequently Asked Questions

What is Workplace from Meta?

Facebook at Work allows users to interact with co-workers through the Facebook interface.

How much does Workplace from Meta cost?

Workplace from Meta starts at $4.

What is Workplace from Meta's best feature?

Reviewers rate Support Rating highest, with a score of 8.3.

Who uses Workplace from Meta?

The most common users of Workplace from Meta are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (286)

Ratings

Reviews

(1-25 of 56)
Companies can't remove reviews or game the system. Here's why
Kevin McLennan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Connect employees who are far apart.
  • Allow users to share informal content in a way that is familiar and comfortable
  • Innovate with live video and questions and answers
  • Track engagement on the platform and what interests the users
  • Analytics can always be worked on
  • Layout can be a little intimidating for a new user who isn't used to platforms of this nature
  • requires a healthy amount of admin and behind the scenes work
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The Knowledge Library is an easy and efficient way of consolidating policies, documents and training materials into one place.
  • The Draft For feature allows comms teams to create posts for senior leaders within the business with ease; cutting down the amount of admin required to launch campaigns.
  • The analytics provided make it really simple to track campaign progress, usage numbers, and high-performing groups in order to measure and report on ROI.
  • It would be helpful if personal information could also be linked with the identity provider, so that all information could be filled out based on the individual volunteering it once
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • 2-sided communications - gathering feedback instantly after the communication is released (comments, reactions)
  • recognition (that's the place where we share our top achievements and associates feel appreciated - e.g. it's so cool when CEO can comment that your achievement is important)
  • platform for creative formats to engage associates to our communication (live streams, q&a, achievement posts, etc)
  • providing instant reactions from associates during live stream (we stream a lot and seeing instant reaction from the audience is important. We can comment but we cannot share reactions in the way so that the hosts see this reaction from the other sided. It'd be a perfect improvement)
  • more analytics in groups and admin panel
  • smth like Instagram stories would a cool format to add
  • better design of email notification
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Call center use Workplace to have support all the time for our customer
  • Communication between the different countries in our organization are better
  • It help us a lot in project management and agility
  • Less time between Functionalities that are on Facebook to be developed for Workplace
  • Easier way to communicate or to link with other customers
  • More tools for Projects Management, Brainstorming and Creativity
  • Better rooms"salon" for visio like Zoom; right now the quality is lacking
Leonardo Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • No need to install plug in
  • Useful for broadcasting live content to large audiences
  • Extend Webex controls to stream
  • File and whiteboard sharing support while live streaming
  • Support for automatically translate the live streaming
  • In some companies, security and privacy are sensitive issues and this is something to take into account when enabling streaming to a user
Casey Cleary (LION) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Messaging tool is great for quick check-ins each day or getting a hold of someone quickly in a remote work setting
  • Groups make it easy to separate clients and projects to keep work organized
  • RSS feed connectivity so we can read up on new articles posted by websites we follow
  • Can be glitchy at times, with notifications not working or delayed
  • It's more of a status update place, can't easily work on projects within Workplace
  • A little too much like Facebook, would be nice to have more project management features
Laura Gillenwater | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
  • Workplace Chat is not reliable in terms of being able to delete a comment you sent...sometimes it works, sometimes it doesn't.
  • When viewing a Workplace Live event after it's over, the comments don't always show all of them and in order, even when you choose that option.
  • Your "status" (on vacation, in a meeting, whatever) is a bit too subtle and easy for folks not to notice. We've created "badges" to use in place of our profile photo as a workaround for that, but it would be nice if Workplace had provided something like that itself.
MOHAMED ATEF | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • The best thing in my opinion is the awesome UI, because its similar to Facebook and it's very familiar to most employees.
  • The newsfeed is a very good feature to keep track with all company updates and teams news.
  • The ability to create groups/channels for every team to keep the privacy is perfect.
  • watching videos or previewing photos/ videos took too much time
  • The similarity of the Facebook taken as drawback as per the technical teams, because they're not taking the tool seriously
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Collaboration
  • Communication
  • Lower volume of emails
  • Group capabilities
  • File sharing
  • Older co-workers are less likely to use it.
  • Can be a time sink at work, people get distracted.
  • Only effective as long as the people you need to communicate with are also using it.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The best thing is we do not have to send or accept request to connect with others.
  • It's UI is very similar to regular facebook to looks familiar.
  • My focus is on privacy. Sharing confidential documents on this platform is a little bit doubtful.
  • Its timeline is not so much useful as it also inclines to waste time by generating spam content.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Its layout is very similar to regular Facebook, so it looks familiar and easy to use. Members do not need to be trained to use it for the first time or later on.
  • We can create different groups for different departments or different projects according to our needs, and share required content over that group only; it's a helpful way to discussions, collaboration, etc.
  • Its pricing is suitable for a small or large organization.
  • It has nice mobile apps, which helps us to keep connected with the organization and project while we are away.
  • The chat feature is inbuilt in Workplace by Facebook, so we don't have to use other apps for that purpose.
  • If they could add some more features to track project statuses or task updates, it could be a great help for most of its users.
  • There could be some way to save us from managing two Facebook accounts, i.e. personal and workplace. Maybe one common portal for both.
  • Sometimes Workplace by Facebook distracts our focus, as its main wall shows endless content shared by other mates, which helps to disturb focus from the work.
October 09, 2019

Workplace leads the pack

David Faustina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It provides a user interface that is familiar and proven to assist in engaging people to use the platform. The layout is clean and minimal and pleasing and that helps staff become comfortable with interacting with one another.
  • Group insights are a fantastic feature that allows you to see how a certain topic, discussion or file is performing with the staff or audience. If you are seeking feedback on a particular memo, for instance, the insights will catalog who has viewed, how many comments, questions or interactions, etc. It helps to see in real-time, the things staff or clients are excited about and then the items where no one comments.
  • Cataloging of historical information is a real benefit. The dashboard has a notes section where I will keep a lot of private and or personal reflections that I can reference at a later time. I may jot a few notes about a project so I can recall them at a later point. Many programs do this, but again, this is all within the same house and for time and memory sake, this really works well.
  • Segmenting is very easy to do. We have set up Groups for various projects, teams, clients or cohorts. You can segment as much as you want and one person may be in more than one group but maybe not all groups. Basic segmenting that works well. Notifications are sent when new posts or news is released.
  • The platform is not the same portal as Facebook so there is no chance that posts get put on the wrong timeline. With this said, what I like most is the ease of onboarding and no one has had any trouble getting up and going on Workplace. It is like Facebook, easy and something most if not all will have familiarity in navigation.
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
October 08, 2019

Love Workplace!

Score 4 out of 10
Vetted Review
Verified User
Review Source
  • Document storage.
  • Notifications and alerts.
  • Single sign-on.
  • Mobile sign-on.
  • Mobile user-experience.
Katelyn Rylee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It provides a place where you can interact with your fellow coworkers.
  • It helps get questions answered fast and it may be helpful to others as well to see your questions and answers.
  • It provides a place where I can always be updated about whats going on in my business, new items that my company releases, and videos or documents on people explaining how to use the new items.
  • It is difficult to get the hang of at first because there is so many different components to it. Recently, I realized that I can even see my organization chart of everyones ranks in the company! I just realized this a year later so, it can be overwhelming at times.
  • With there being so many different components to it, I sometimes can't find my notifications and who is responding to what post that I posted.
  • I'm not a fan that there can be so many different groups within the Workplace by Facebook app because its already a whole different program than Facebook. Then you add groups into that and I feel like it just leaves room for a lot of confusion.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • One point of connection for all communication needs.
  • The layout is very similar to Facebook, so it has very little learning curve.
  • The mobile app is well made and easy to use, so we're not tied to just our laptops for communication.
  • Perhaps because it is a new offering, some of the features are a little buggy at times.
  • Currently, you cannot share your screen in a group call.
  • You can't add people outside your organization to video calls on Workplace Chat.
October 07, 2019

A new way to collaborate

Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Live-streaming and video capabilities.
  • No training at all is needed - friendly interface.
  • Replace all the social tools of our digital workplace like Yammer or Twitter.
  • Targets younger employees like millennials.
  • Our IT teams need to put in extra hours of coding for integrations to go live.
  • Workplace doesn’t support group video chats. It’s a deal-breaker for a platform that claims to make team collaborations efficient.
  • Problems with work-life balance.
João Almeida | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • A very quick platform for sharing insights and following any on going discussion.
  • Chat feature and mobile device support.
  • Inform other people about relevant events.
  • The groups are not well organized IMHO.
  • It would be great to have Workplace by Facebook as a part of my personal Facebook social network account.
  • Not possible to control what information you want to see in groups, as the quantity of information can become quickly overwhelming.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It has a relatively easy to use interface and makes meeting management tasks less stressful.
  • The software can also help streamline general employee interactions, meetings, and communications in one environment.
  • The newsfeed can become too cluttered if highly utilized.
  • Depending on one's hardware specs, the video conferencing tools can be limited. However, that is the same with similar products.
  • Some of its features may lack data privacy transparency rights.
  • Some of the functions are not as streamlined resulting in more tedious interactions with the program.
October 04, 2019

Hmmmmm.

Score 4 out of 10
Vetted Review
Verified User
Review Source
  • A way to communicate with a team.
  • Commenting on visuals.
  • Private channels.
  • Privacy issues.
  • We weren’t ready to pay for the additional features of a brand new tool.