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WorkTango helps organizations conduct employee surveys and gather feedback, providing insights to address pain points and enhance …
Overview
What is WorkTango?
WorkTango is a comprehensive platform designed for improving employee engagement across organizations. The software allows employees to provide feedback on any engagement, transformation or feedback initiative, using natural language and data science techniques to derive actionable insights in real-...
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What is WorkTango?
The WorkTango platform creates a space for employees to have a voice and helps companies gather frequent feedback for any engagement, transformation, or feedback initiative. Using data science and natural language understanding, actionable insights from employee feedback is served in real-time to…
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Product Details
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What is WorkTango?
WorkTango is a comprehensive platform designed for improving employee engagement across organizations. The software allows employees to provide feedback on any engagement, transformation or feedback initiative, using natural language and data science techniques to derive actionable insights in real-time. WorkTango's unlimited surveys and customizable questions can be used throughout the entire employee lifecycle, providing HR executives and people leaders with easy-to-use dashboards that display trends, heatmaps, and insights by any employee attribute.
WorkTango uses predictive analytics algorithms to recommend specific actions based on anonymous employee feedback. It provides role-based dashboards with absolute, relative and trend data analysis options which helps teams gain deeper insight into their organization's sentiments towards various initiatives. This fully customizable platform supports multiple languages, branding integration along with sentiment analysis delivered via IBM Watson technology which supports open-ended answers from employees.
With WorkTango supporting several HR functions such as change management initiatives leadership insights onboarding & exit surveys culture assessments project effectiveness surveys real-time employee feedback it offers not only software but an enhanced customer service experience provided through responsive SaaS support chat-portal available 24/7 allowing users easy access to expert help when needed most.
WorkTango Screenshots
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WorkTango Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | 40+ languages available: English, French, Spanish, Mandarin, Russian, Portuguese, Japanese, Korean, Italian, German, Polish, etc... |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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- Recommendations
WorkTango helps organizations conduct employee surveys and gather feedback, providing insights to address pain points and enhance strengths based on employee feedback. The platform allows for pulse checks, annual engagement surveys, and measuring employee engagement related to training, development, and DEI. With centralized surveying and live results, it becomes easy to interpret and track trends over time while keeping employee details confidential.
WorkTango has proven instrumental in automating manual processes, especially when it comes to data analysis. By making it easier to share information with decision-makers and change-makers, the program has helped organizations develop initiatives to improve employee experience, resulting in positive change and increased engagement. The platform provides excellent insights into the experiences of employees, giving them an opportunity to share their feedback anonymously. WorkTango is used to gather employee sentiment and respond quickly during the pandemic, as well as for culture analysis and capturing staff feedback. It is customizable to meet the particular needs of different groups, providing rich analytics and dashboards available through an easy-to-use platform that allows users to survey their employees quickly and respond efficiently.
Employee Engagement: WorkTango has been highly appreciated by users for its ability to provide real-time insights into employee engagement and the work environment, helping employers to obtain valuable data and take proper action planning. Many reviewers noted that WorkTango's focus on confidentiality and anonymity made employees more likely to share honest feedback, and that the platform's secure, anonymous communication forum allowed for direct engagement between executives and employees. Overall, users found WorkTango to be an effective software that provides an engaging experience for both respondents and administrators.
Reporting Feature: The reporting feature of WorkTango was highly appreciated by users, as it provided a lot of insights and outputs to share with senior leaders and decision-makers. Reviewers praised the platform's ability to provide actionable insights and align on action items, helping companies drive positive change and improve engagement. The data reporting capabilities were great, providing detailed reports beyond what users anticipated.
Customer Support: Users found the customer support of WorkTango to be amazing, with the team being very helpful, responsive, and able to answer any questions they may have. Reviewers frequently commented on the professionalism, knowledge, and expertise of the WorkTango team, noting that they were consultative, responsive, always willing to help which contributed positively towards their implementation process.
Limited reporting options: Some users have expressed concerns about the limited reporting and dashboard options in WorkTango. They mentioned that they would like to see more detailed reporting options and easier-to-navigate dashboards. A few users suggested that the administrator user experience could be improved in terms of user-friendliness.
Challenges with survey output sharing: Some users found the survey result output to be manual and difficult to share quickly. While some users wished for more detailed reporting options, they did acknowledge that the team was open to feedback and constantly improving the software.
Confusing user interface: Several reviewers reported issues with the user interface, finding it confusing and challenging to navigate, particularly when it comes to finding responses to questions. They suggest simplifying filters for surveys, aligning color options and fonts with company branding, as well as making logic questions feature more intuitive.
Based on user reviews, WorkTango receives several recommendations from users. The three most common ones are as follows:
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Consider WorkTango as a survey tool: Users find WorkTango to be a skilled and creative partner for employee voice initiatives. They highly recommend considering WorkTango for companies looking for a seamless feedback system.
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Appreciate their support: Users praise WorkTango for their incredible support and accountability. They highly recommend the platform for its excellent customer support, responsiveness, and ease of use. Users also mention that the WorkTango team provides solid advice and recommendations.
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Emphasize their flexibility and quick turnaround time: Users acknowledge WorkTango's responsiveness and flexibility as a great advantage. They suggest that companies seeking a partner with quick turnaround time should consider working with WorkTango.
Overall, users find WorkTango to be a valuable partner due to their support, accountability, flexibility, and quick response time.