Skip to main content
TrustRadius
worxogo Nudge Coach

worxogo Nudge Coach

Overview

What is worxogo Nudge Coach?

worxogo nudge coach helps build high performing Sales, Customer support and Backoffice teams using Behavior science and AI. It acts like a sellers'/ agents' personal productivity coach, that analyzes how each employee is doing, understands their individual playbook and also…

Read more
Recent Reviews

TrustRadius Insights

Worxogo Nudge Coach and its related tools have proven to be valuable assets for users in service or sales roles. Customers who have …
Continue reading

Out of box thinking

8 out of 10
August 26, 2022
It is individualised for each employee on the operating floor. I see merit in the back office transaction processing area - To drive …
Continue reading

Good

8 out of 10
June 30, 2021
Used by specefic client areas/dept.
Continue reading

worxogo Nudge Coach review

10 out of 10
June 26, 2021
Worxogo Nudge Coach and related tools have helped us increase performance of the users in service or sales related roles significantly. …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is worxogo Nudge Coach?

worxogo nudge coach helps build high performing Sales, Customer support and Backoffice teams using Behavior science and AI. It acts like a sellers'/ agents' personal productivity coach, that analyzes how each employee is doing,…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

What is Clari Copilot?

Clari Copilot helps revenue teams win revenue-critical moments. Clari Copilot’s conversation intelligence platform gives reps and managers tools to compete, spot revenue leak, and close deals. It offers: Real-time battlecards and monologue alerts, so reps can navigate objections with ease and…

What is SalesHood?

SalesHood headquartered in San Francisco offers their sales enablement tool which contains sales learning and coaching modules, content management with best practice features and guidance as well as to improve collaboration between marketing and sales, and also sales content analytics.

Return to navigation

Product Details

What is worxogo Nudge Coach?

worxogo nudge coach helps build high performing Sales, Customer support and Backoffice teams using Behavior science and AI.

It acts like a sellers'/ agents' personal productivity coach, that analyzes how each employee is doing, understands their individual playbook and also what motivates them to do better.

For sellers/ agents, it identifies how to get every seller/agent to do the right activities, consistently.
For team leads it acts like a productivity wingman to help them identify potential goal miss candidates and proactively coach them to improve.

Built on research on individual motivation, worxogo works with existing enterprise CRMs, SFA, Dialers, ticketing tools, MIS engines. Integrates directly with software to give teams and managers a personal nudge coach.

worxogo Nudge Coach Features

  • Supported: Automated data capture
  • Supported: Nudge seller based on focus activities
  • Supported: Coach team leads on guiding their sellers, agents
  • Supported: Identifies ideal seller behavior and motivation using machine learning
  • Supported: Team lead - Idenfity goal-miss sellers proactively
  • Supported: Two click monitor, guide, coach for team leads
  • Supported: Performance reporting
  • Supported: Single Signon
  • Supported: Behavior insights for leadership
  • Supported: Incentive nudges - Understand rewards program & track incentives
  • Supported: Microlearning module
  • Supported: Survey module to understand pulse of the team

worxogo Nudge Coach Screenshots

Screenshot of Nudge coach for sellers, agentsScreenshot of Nudge coach for sellers, agentsScreenshot of Productivity wingman for managers

worxogo Nudge Coach Videos

worxogo nudge coach for Sales teams
worxogo nudge coach for backoffice, remote teams

worxogo Nudge Coach Competitors

worxogo Nudge Coach Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web

worxogo Nudge Coach Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)100%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(13)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Worxogo Nudge Coach and its related tools have proven to be valuable assets for users in service or sales roles. Customers who have implemented these tools report significant improvements in both performance and productivity. By utilizing the Worxogo Sales Nudge Coach, field force representatives in a pharmaceutical company were able to enhance their sales efforts and achieve remarkable results. This tool leverages the principles of neuroeconomics to influence human behavior through personalized motivational nudges. As a result, individual employees have been able to adopt more productive behaviors and enhance their overall performance. By analyzing employee performance and identifying their unique workplace motivations, the Worxogo Sales Nudge Coach has successfully fostered higher sales productivity and improved business outcomes. This tool is widely used by specific client areas or departments to enhance productivity levels and monitor agents' performance. It provides agents with targeted prompts that guide them towards improved efficiency and SLA realization. Importantly, the Worxogo Sales Nudge Coach tailors its approach to each employee on the operating floor, ensuring an individualized experience that maximizes their potential. Furthermore, this tool holds merit in back office transaction processing areas, where it drives operational performance, boosts employee motivation, maintains a sharp focus on SLAs, and enables guided intervention for team leaders. Through these various use cases, Worxogo Nudge Coach has proven itself as an effective tool for elevating performance levels and achieving business targets in service or sales roles.

Multi-dimensional nudges/coaching feature: Users have praised the product's multi-dimensional nudges/coaching feature, which pushes agents to improve their performance and allows managers to monitor and work with smart and intuitive dashboards. Some reviewers felt that this feature suggests focused actions for agents to identify and address issues, ultimately leading to improved performance.

Rewarding mechanism for achievements in sales: Several users have mentioned a rewarding mechanism in place that ensures people are appreciated for their achievements in sales. This motivates salespersons to strive for higher performance levels. By providing recognition and rewards, the product encourages a positive and competitive environment, driving sales teams towards success.

Objective understanding of training needs: Reviewers appreciate that the product objectively understands the training needs of individuals and teams without requiring any additional data entry. This capability allows for the design of relevant training interventions tailored to each employee's requirements. By offering micro learning opportunities and message communication through Worxogo, the product aids in the development of employees' skills while saving time by eliminating manual data input.

Limited Template Options: Some users have mentioned that the software could benefit from having a wider range of readymade templates for different industries and departments. They believe that this would make the onboarding process quicker and more efficient.

Lack of Flexibility in Processes: Reviewers have criticized the software for its limited ability to cater to multiple processes within the same instance. Users feel that greater flexibility is needed to accommodate various workflows and requirements.

Basic Nudges with Limited Nuance: Several users express disappointment with the quality of nudges provided by the software, stating that they are too simplistic and fail to capture important process nuances. They suggest improving the sophistication and customization options of these nudges.

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
June 30, 2021

Good

Score 8 out of 10
Vetted Review
Reseller
1. Places where we have sales/collection
2. Places where do not have enough supervisors to manage people
3. Team which is already not performing up to the mark
George Johny | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
The worxogo Nudge Coach (the way we have looked at it) seems suitable for almost all sales and service related scenarios across industries. However we feel there could be integrations or applicability which may need to be tweaked or created to adapt to new / old enterprise software. We believe it may have challenges to monitor and nudge folks in highly mobile situations (delivery folks, drivers, etc.)
Score 9 out of 10
Vetted Review
Reseller
This can help a workforce where sufficient data can be collected about their activities. For example, call center agents perform a large volume of small tasks, which allows collection of data about various input parameters about the tasks performed, time taken, etc. This allows tools to develop a view of the agents' behavior. Outcomes of the behavior are also measurable, making it easier to model the ideal behavior.
Score 10 out of 10
Vetted Review
Verified User
The customized coaching on right responses and behaviors enables any sales team to increase productivity, provide better customer coverage, and achieve targets. I believe it has a universal appeal across industry and sectors.
Return to navigation