TrustRadius Insights
WooCommerce has become a go-to solution for online store owners, particularly those familiar with WordPress and its plugins. With its …
Starting at $29 per month
View PricingOverview
What is WP Engine?
WP Engine is a website hosting service built to host WordPress for companies of any size, with features such as daily backups, firewall,SSL, and proprietary caching technology.
Recent Reviews
Reviewer Pros & Cons
Principal Software Architect
Thomson Reuters (Information Technology & Services, 10,001+ employees)
Pricing
Startup
$25.00
Cloud
*Per Month
Growth
$95.00
Cloud
*Per Month
Scale
$241.00
Cloud
*Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29 per month
Product Demos
WP Engine Managed WordPress Hosting demo
YouTube
demo wpsolr WP ENGINE flatsome woocommerce elasticsearch search
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WP Engine WordPress LMS Site Templates Tutorial
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How to create a subdomain in WP Engine WordPress Hosting? 2023 | #WordPress 32
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WP Engine - WPEngine Pricing Review (2022)
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wp engine (2022) - wpengine Pricing Review
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Product Details
- About
- Tech Details
- FAQs
What is WP Engine?
WP Engine is a fully-managed WordPress hosted solution. One of its main features is the capability to create a staging site. It also offers curated recommendations for plugins and themes. Hosting through WP Engine delivers Wordpress along with extra security features and curation of plugins and themes for help with site optimization; also EverCache Technology, the WP Engine custom-built caching technology to speed the delivery of content.
Pricing for hosting starts at $29 for a personal site (10GB of local storage, unlimited data transfer with up to 25k visits per month, $99 for Professional hosting services (10 WP installs, 10k visits per month, and 20GB of local storage), $249 for Business hosting (25WP installs, 400k visits per month and 30GB of storage), and the custom-tailored Enterprise level. A 60-day trial is available, during which a refund may be requested if the user is not happy with the hosting service.
Pricing for hosting starts at $29 for a personal site (10GB of local storage, unlimited data transfer with up to 25k visits per month, $99 for Professional hosting services (10 WP installs, 10k visits per month, and 20GB of local storage), $249 for Business hosting (25WP installs, 400k visits per month and 30GB of storage), and the custom-tailored Enterprise level. A 60-day trial is available, during which a refund may be requested if the user is not happy with the hosting service.
WP Engine Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
WP Engine is a website hosting service built to host WordPress for companies of any size, with features such as daily backups, firewall,SSL, and proprietary caching technology.
WP Engine starts at $29.
Reviewers rate Support Rating highest, with a score of 7.7.
The most common users of WP Engine are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
WooCommerce has become a go-to solution for online store owners, particularly those familiar with WordPress and its plugins. With its seamless integration, users can easily set up and manage their e-commerce websites, taking advantage of WordPress's extensive library of themes and plugins to create custom and visually appealing online stores.
Businesses have relied on WP Engine as a dependable managed WordPress hosting solution that allows them to focus on design and digital marketing while WP Engine handles the management of the WordPress service. Many have migrated from shared hosting to WP Engine due to its attractive price point and reliable service, making it an ideal hosting solution for busy corporate blogs and websites. Users have also praised WP Engine for its excellent tech support and integration with Cloudflare, enhancing security and speed.
WP Engine's valuable features, such as backups and staging environments, have been highly appreciated by users. The platform offers daily backups, ensuring quick restoration in case of issues or data loss. Additionally, the ability to create staging environments enables users to test changes or updates before deploying them to the live site, minimizing disruptions and errors.
WP Engine has empowered businesses to offer high-performing and reliable e-commerce websites. Its optimized speed, daily backups, security monitoring, SSL certificates, and managed WordPress core updates facilitate seamless website building, management, maintenance, and troubleshooting with minimal issues and downtime. This has enabled businesses to efficiently process orders online, integrate with ERP systems, and scale their e-commerce operations effectively.
Overall, WP Engine stands out as a valuable tool for hosting WordPress websites, improving website performance, and providing reliable e-commerce solutions. Its ease of use, robust features, integration with WordPress, and responsive support team make it a preferred choice for many users.
Fast-running website and highly optimized performance: Users appreciate the fast-running website and highly optimized performance of the hosting service. Many reviewers have stated that the stability and speed of the hosting service's performance are major positives, contributing to a smooth and enjoyable user experience.
Effective staging environments and backup engine: The staging environments and backup engine provided by the hosting service are praised for their effectiveness and reliability. Several users have mentioned that they find the hosting service's easy-to-use backup and staging system superior to other solutions, allowing them to efficiently manage their websites.
First-class customer support: The support provided by the hosting service is highly regarded by users. Many reviewers have expressed satisfaction with the availability and responsiveness of the hosting service's customer support. They find it valuable to have a dedicated support team that is readily available to assist them promptly and efficiently.
Limited Features and Flexibility: Some users find WP Engine's features to be limited compared to other web hosting providers, which reduces the flexibility of WordPress. Several reviewers mention that certain advanced features are expensive for smaller agencies managing multiple sites.
High Pricing: Many users criticize WP Engine's premium pricing, stating that it is significantly higher than competitors without clear distinguishing features. Some reviewers believe that the pricing may not be suitable for average consumers or those with basic websites.
Lack of Support Availability: Users express frustration about the limited availability of customer support outside of business hours, making it difficult to get assistance during evening/weekend downtime if needed. Some users also mention wait times when seeking support through chat.
Based on user reviews, recommendations for WP Engine include considering the platform if your website requires security, reliability, and speed within your budget. Users suggest that WP Engine is worth the higher price for businesses and freelancers who need professional website support. They also recommend WP Engine for its specialized WordPress hosting, which can improve website performance and user experience.
Users advise paying close attention to uptime and avoiding shared servers when using WP Engine. They emphasize the importance of uptime for efficient website management and protection. Additionally, they recommend utilizing WP Engine's Local App tool and highlighting the regular backups provided by WP Engine.
While users appreciate the level of support and confidence provided by WP Engine, some mention that customer support could be improved. However, they still believe that the investment made in WP Engine is worthwhile, especially for large organizations, small businesses with limited technical knowledge, sites with high traffic volume, publishers, and WordPress sites.
In conclusion, users recommend comparing WP Engine to other hosting options for a WordPress website. They suggest analyzing website performance prior to moving to WP Engine, taking advantage of the free trial offered by the platform, and evaluating other managed WordPress hosts before making a final decision.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
December 04, 2019
An Embarrassing Fall from Industry Leader
WP Engine *was* a leader in the Managed WordPress Hosting space. As such, we used WP Engine to host our website along with 117 client sites. From 2012 - 2017 WP Engine was outstanding. Since mid-2017 I have witnessed their heartbreaking fall from industry leader with the best critical thinking technical support team I had ever witnessed, to over-priced, technically unreliable, personally disinterested, commodity-level hosting, resting on their laurels spoiling their hard-earned reputation, with barely technically literate support staff copy-and-pasting canned responses with no regard for relevance or accuracy.
- Hosting Panel tools are good
- Performance - Allocated resources per site, and thus site performance, has decreased
- Security - I experienced 4 individual site hacks and 2 recurrences between 12/2017 and 10/2018
- Security - While still touting "enterprise grade active security monitoring" on their sales website, a technical support "lead" informed me - in response to a hack re-emerging after being "fixed" - security scans were only run upon request.
- Reliability - Across the board, site's uptime reliability fell throughout 2017 and 2018
- Caching - Once THE leader in caching, and thus site performance, technical support often suggests disabling caching to resolve undiagnosed problems while the caching suite itself has been reduced to commonly used tools available from other basic Managed WP hosting options.
- Substantial lost time. After my "You have failed me for the last time" moment with WP Engine, I spent the week of October 22nd, 2018 migrating all our client sites to Kinsta - an emerging leader in Managed WordPress hosting.
- Untold losses in unrealized revenue based on poor site performance.
- Untold losses in brand damage to multiple clients whose sites were compromised.
I selected Kinsta to replace WP Engine because their performance statistics, security configuration, and technical support prowess reminded me of WP Engine circa 2012 - top-notch.
3
September 27, 2017
WP Engine is your go-to if you want to run a WooCommerce store
I run an online store that uses WooCommerce. In the olden days of eCommerce, we used to build stores running on osCommerce and then Magento. While we didn't need what Magento offered, and didn't want to use osCommerce, we found that WooCommerce was the perfect fit. Why? Mainly because almost all sites we've built for others run on Wordpress and we're very familiar with Wordpress and how it works alongside plugins and associated web services. The business problem it solved was keeping everything highly optimized for the Wordpress platform rather than trying to pick and choose specific hosting and dialing in settings. It's also cheaper than getting a dedicated server.
- Highly optimized - site runs fast.
- Staging environments and backup engine are amazing.
- Support is first class.
- They keep innovating and offering ways to make our experience better.
- I'd like to see WP Engine offer their own monitoring solution. When I say monitoring, I mean specific use cases that may end up being something you could script. This would keep customers from having to pay for additional services like Pingdom, New Relic, etc.
- I would like to see some proactive analysis done by WP Engine on their customer sites - at least on their home pages, and offer up suggestions. This kind of goes along with the other example.
- Finally, it would be nice to see a "lighter" offering, perhaps a plan that costs $49 for those who want to host only a few sites, or even 1 site.
- Overall, since switching the site we run to WP Engine, we've seen increased conversions. We believe this has to do with the performance.
- We have spent less developer time trying to find fixes to a few issues we ran into.
- Because of less support time on our end, we've been able to focus more on marketing the business.
3
Sales, marketing, and fulfillment
1
A highly technical CEO supports our WP Engine usage.
November 19, 2014
WP Engine - They Stay Up And Running
Score 7 out of 10
Vetted Review
Verified User
WP Engine was the blog host for a busy corporate blog. We migrated there from shared hosting. There was not a lot of PHP expertise in the organization, or experience with self-managed web hosting, so WP-Engine was an appealing alternative at the price point and level of service. After several outages and configuration problems with shared hosting and the collective "Welp" from the development staff, I decided an upgrade was necessary.
- Great reliability
- Great Communication
- A point of view and demonstrated expertise with the unique challenges of WordPress.
- Dedicated to Wordpress, servers optimally tuned to take advantage of WordPress use cases.
- They changed our pricing and charged the card without informing me in advance. They made good on that, but that was kind of a "Huh?" moment for me (and the accounting department).
- Their attitude about plugin management, including the global restriction of some plugins to optimize for the WPEngine experience across all clients, is quite different from most blog hosts and takes some getting used to. Reducing the flexibility of WordPress is crippling one of WordPress's key business advantages.
- Overage charges! Overage charges combined with restricting plugins in part due to bandwidth concerns. That's two levels of reduced service to me, for the good of the community-at-large (or is it for the good of WP Engine?). Overall, these three points coordinate into a story about WP Engine that suggests they don't really have the Customer Experience on the same priority as micromanaging the return per customer.
- Development (staging) server to avoid breaking the blog with changes to the widgetry. - Mild Positive
- Uptime and Communication - Big Positive
- Integrated Customer Service Area with WordPress Admin - Mild Positive
3
Social Media Manger
Web Developer
Me
Web Developer
Me
1
PHP is nice but not necessary.
WordPress experience is highly recommended for all WordPress-dependent sites.
WordPress experience is highly recommended for all WordPress-dependent sites.
- Hosting the blog is all they do.
- WordPress sites are quite flexible. Often this will be the most flexible publishing platform available. You can host landing pages, widgets and other promotions easier there than on most CMS's or e-commerce apps.
Yes
Most times yes. When it ran afoul of a vague policy about certified plugins in Wordpress, I did not resolve that to my satisfaction.
After they changed the billing terms without prior notification, they comepnsated with a huge credit. I question the approach for sure, but not the response. ;)