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Wrike

Wrike

Overview

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed…

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Recent Reviews

What makes Wrike great!

9 out of 10
April 15, 2024
Incentivized
I use Wrike to manage print and digital PR content projects for multiple brands. Wrike makes the tracking of the status of the projects …
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Wrike feedback :)

8 out of 10
April 06, 2024
Incentivized
We use Wrike to organize ous jobs, adjust our week workflow and register our daily timesheet. Or to organize the briefings and workflow to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Team Collaboration (672)
    8.6
    86%
  • Task Management (674)
    8.6
    86%
  • Scheduling (588)
    7.8
    78%
  • Workflow Automation (570)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

2 videos

Wrike Drives Accountability When Working With Cross-Functional Teams: Product Review
02:54
Wrike Review: Works Well For Introduction Into Task Management, But May Be Outgrown
02:33
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Pricing

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Wrike Free

$0

Cloud
per month per user

Wrike Team

$9.8

Cloud
per month per user

Wrike Business

$24.8

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wrike.com/price

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.80 per month per user
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Wrike?

Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.

Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.

Collaboration: Brings the enterprise together, regardless of where people are in Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easier.

Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.

Wrike Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt ChartScreenshot of Wrike CalendarsScreenshot of Custom Workflow ManagementScreenshot of Wrike Boards

Wrike Videos

Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
How a common working day in Wrike for a manager could look like and how to improve team efficiency.
Freedom from Work: Wrike for Creatives
Spaces, projects, folders, and tasks: These are the Wrike building blocks.
Wrike for services delivery teams
Hear what Wrike customers have to say

Wrike Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)

Frequently Asked Questions

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Wrike starts at $9.8.

Basecamp, Brightpod, and ProofHub are common alternatives for Wrike.

Reviewers rate Task Management and Team Collaboration highest, with a score of 8.6.

The most common users of Wrike are from Enterprises (1,001+ employees).

Wrike Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(1383)

Attribute Ratings

Reviews

(1-25 of 43)
Companies can't remove reviews or game the system. Here's why
Matt Aldridge | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for end to end project management for marketing, and learning development.

It addresses the need for visibility, standardisation, and all the standard features associated with project work.

In particular the ability to use blueprints significantly speeds up workflow set up and execution, and the ability to view projects in board, table, and card views is very useful.
  • Reformatting the data into different views
  • Advanced features including blueprints, forms, automation
  • Advanced project and resource mangement using gantt charts, linked tasks, etc
  • Wrike is very technical and complex, simplifying the user experience should be priority 1
  • There is a lack of clarity in how to find certain things, sometimes it takes me 5 minutes to remember where blueprints, forms, and automation are found, each is in a different place buried in menus
Wrike is great if you already have good project management rhythms, and an agile coach or owner of the workflows who understands Wrike in depth.

If all you need is a simple task board, with basic project management features, there are better tools to use, for example Trello.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Wrike is used to manage projects in a very busy communications and marketing office of 10 professionals. The platform ensures that all project work is accounted for, all employees are informed of project's scope and needs, all assets are available, and all progress is charted.
  • Automation of project requests received from stakeholders
  • Detailed workflows for every project
  • Templates for different job types
  • Ability to deploy a ticketing system like, for instance, ServiceNow.
Because of its ability to edit assets in platform, Wrike is particularly effective for smaller creative groups. Larger groups may encounter problems with the number of email notifications sent. For that reason, more options to "individualize" notifications would be helpful. Similarly, the ability to save filters would be very useful.
Score 10 out of 10
Vetted Review
Verified User
Wrike is used across our whole organization. It allows us to have a single platform that centralizes and streamlines not just projects, but repeatable work, too. Wrike has a clean and simple UI with a nice balance of synchronous and asynchronous communication features. The flexibility to use the tool for either project management or collaborative work management is great.
  • synchronous and asynchronous communication features
  • simple reporting and dashboarding functions
  • flexible and customizable workflows
  • powerful automation features
  • Licensing levels are difficult to right-size
  • request forms do not allow for rich-text
  • Lack of organization features for request forms (i.e. folders to organize them into)
Wrike works well for multiple types of work or projects. It does not have the same Agile-focused kanban features as some other IT industry leaders.
Mark Ferrer, CUA, UXC | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Project and task management, we use Wrike to connect stakeholders, requestors and creators. We also use it recieve different project request through an intranet page.
  • Project request
  • Time management
  • Reporting
  • Project tracking
  • User interface, can be cleaner
  • cleaner and more intuitive URL
  • Project codenames thru query string eg. EM-2042
  • User centered dashboard, e.g. highlighting projects that are overdue etc.
If a team has at least 8 members with fast paced tasks/projects. Wrike can organize them by providing project tracking for each member and report to the manager as well. Managers can also do a single click follow up. or (bump up) task.

It is less appropriate to use for regular and recurring tasks, however, it is good to have a feature having this, for example, bi monthly newsletters every 1st and 15th. Wrike would notify stakeholders to provide materials, while creators will be provided a preview.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Track Product Delivery work breakdown structureTrack Milestones, ownersCritical Delivery dates and Critical Path viewProduce a Gantt Chart for weekly reviewClose project items and add items on top of the Baseline project Plan.
  • Accessible over Cloud, work on project update, anytime, anywhere
  • The collaboration using the Stream, the annotation to notify users with their acti
  • Email reminders on the overdue items and quick update can be done directly from the email which is a cool feature.
  • The board views gives 3 options, List, Board and Table. These visuals are helpful in the presentations and also sharing quick updates with Team members
  • The ease of downloading in excel and working offline for data insights is very helpful
  • Milestones marked are hard to visually notice at a first glance.
  • The indents feature in Microsoft Project planner is very powerful as it adjusts dates and timelines automatically under Project Sub-sections easily.
It is excellent for projects that are quick and result oriented. SMB businesses are well suited to adopt the tool quickly with little training. A basic understanding of Project Planner tools is sufficient to get up and running. I did find even some Agile project that could use Wrike for tracking milestones. CONSVery large scale projects WBS tracking will be hard to manage adjust, baseline versions without some of the features like "The indents feature in Microsoft Project planner is very powerful as it adjusts dates and timelines automatically under Project Sub-sections easily."
Garrett Nelson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I can into the organization when Wrike was used by ~30 people within the Marketing department and oversaw the growth of the tool over 7 years as it grew to 300 users in 12 different department across every business unit. We utilized it for Project Management for National media campaigns, Work management for Queue based team processing Salesforce tickets, and for M&A Integration management. We have used about ever feature Wrike has to offer at various level and support team who are entry level coming out of excel based workflow, all the wya up to full Agile team doing website engineering via Scrum process. When committed to apply and maintaining Wrike properly, the information sharing and therefore business acceleration is world class.
  • Project Managment: Production, Technical, and Service
  • Program Management: Cross-organization initiative coordination
  • Work Management: Queue based team task intake and routing
  • Wrike Analyze is very powerful, could using some ease-of-use improvement
  • Wrike Resources: Great for task level allocation, could use a simpler/hire level Project allocation options
  • Ability to make more custom user interfaces that could be embedded in places like SharePoint pages.
In my opinion, Wrike is Well suited for any team who want to improve the way they get work done and wants to break down silos and get out of being trapped in desktop files and email. I think Wrike is less appropriate for teams who what simple excel style chart building or closed team technical back end engineering code deployment CI/CD.
Kristen Paniagua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Wrike for project managing the production of design deliverables, web pages, print materials, and other deliverables for our marketing team. The blueprints, Gantt charts, automation, and forms make this platform indispensable, especially since we juggle numerous projects simultaneously. I've built numerous forms to address the flow of incoming requests from other departments, all of which create tasks or projects instantly—sending notifications to assignees automatically. This feature alone has helped our team become more nimble as requests become visible in Wrike instead of direct emails and Slack DMs. In addition, I create road maps for recurring projects quickly using Wrike's customizable blueprints, and assignees are automatically notified of new tasks and timelines upon establishment. Our team needed a project management tool that provided full visibility of the workload that was relatively easy to implement and onboard. Our previous solution offered limited visibility for projects, provided little to no capability to see roadmap conflicts, and offered various integrations for existing communication tools (e.g., Slack, Google Suite, etc.). We wanted something that provided customized project templates, offered ease in project management, and easily organized related assets/files.
  • Wrike's options to set dependencies keep projects moving automatically without occupying the project manager's time to update each assignee that a task is ready to move forward.
  • Every member of the team has full visibility into every project in the space, allowing us to be a highly efficient, nimble team.
  • Tagging options make projects easy to find within the workspace, and we've found this helpful when assigning projects to our AGILE sprints.
  • Gantt charts quickly identify workload overload, and it helps our team to balance workloads effectively.
  • Dashboards are fully customizable for both reports and team management, which we use during our sprint planning sessions.
  • Blueprints make duplicating repeated project roadmaps lightening fast, saving time in building road maps for our project managers.
  • Building dashboards can be a little tricky, but Wrike's customer service is quick to respond and quite helpful.
  • The onboarding videos have been so helpful to our team—I would like a deeper dive into using Dashboards and Reports added to these resources for our team to reference.
  • Teams must come to a consensus about which notification settings are a must for ease of communication. We found that if someone only has daily reports turned on and at-mentions silenced, notifications are not as effective.
  • There is not currently a way to add images or embedded links in forms. This would be helpful for us as we develop forms for design requests so that recipients can select from different options with a visual.
  • When developing forms, there is only an option to include one tag with the ticket/task/project that results. We use multiple tags to keep projects visible in different team folders, so having that option would be quite helpful in saving us the time of tagging requests manually.
Wrike has offered us the option to organize our project load into AGILE sprints by identifying a folder per sprint and tagging each project specifically for that sprint. The dashboard we've established to identify priorities for each sprint has also helped us in identifying process improvements and team balance—it's a useful tool for team management as well as project management. Communication is documented within each task, so it allows our team to be nimble and redistribute tasks if needed—whoever takes on the task will have a full background of the feedback and purpose for that task. It's easy for us to connect links or Google Suite items to projects and tasks, keeping a full library of associated project resources a the mere press of a button (File tab). Wrike has changed the way we work as an efficient team!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used the platform as a tool to manage tasks and projects, follow Timeline and Gantt, and assess risks and challenges.
It's pretty easy to understand and control, with a nice task tracking system.
You also have a dashboard to oversee progress and status, with a variety of filters you can apply to better highlight your needs.
  • Task management
  • Canban
  • Gantt view
  • Visible clear dashboard
  • Automation are missing
  • Connection to outer platforms
  • Mobile support
It has a very good value to cost ratio for task management, or program management tool. Better than other paid software, and easy to operate.


In most small companies you can use simpler free solutions that do not require waterfall Gantt control, and compile of not so many team members, and long duration tasks
Tyler Buono | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Managing Projects for Design Engineering new Product development.
Both Traditional and Agile project styles
Wrike's reports are used to allow upper management to universally understand the status of the project regardless of which style it's being managed as
Wrike's Forms allow us to manage incoming new product ideas and support tasks for sustaining products.
  • Product level viewing options
  • customer support
  • easily customizable
  • recent lightspeed update lost features (supposedly will come back but not immediately available)
  • Admin/ Owner visibility/access is sometimes limited
Wrike (like most these work management tools) is intended for the employee to 'live' in the environment for it to work most efficiently and reap the full benefits. In order for this to happen, a company needs to fully commit using the tool across all departments.

however, it can still work well as a task management and reporting tool even without full company buy in.
Salma Rahman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Wrike helps teams plan, organize, and collaborate on projects effectively. It can help set deadlines, assign tasks, track progress, and coordinate activities. Facilitate communication and collaboration between team members, even if they are located in different geographic locations. It allows for real-time commenting, file sharing, people mention, and status updates.
  • You can automate repetitive and sequential workflows. You can create custom workflows with specific rules and triggers so that tasks are automatically assigned, moved to the next stage, or sent notifications.
  • You can save time and reduce the chance of human error by eliminating the need for repetitive manual tasks.
  • You can track time spent on tasks and projects.
  • They can record the hours worked and associate them directly with the corresponding tasks.
  • I would like to see Wrike provide a consolidated and comprehensive view of team member availability and workload, as it makes it difficult to accurately and fairly allocate resources.
  • While Wrike makes real-time collaboration easy, there may be room to further improve this functionality by adding options like simultaneous editing of shared documents.
For Remote Collaboration and distributed teams Wrike is a great fit, it provides an excellent solution for distributed teams. It enables team members to collaborate effectively, share files, communicate in real time, and track progress regardless of their geographic location. Its ability to set and view custom workflows, assign tasks, and collaborate in real time makes it easy to effectively manage complex projects. Wrike is less appropriate for areas where the hierarchical structure is rigid, and the culture of decision-making is centralized, it is better suited to more agile and collaborative environments, where participation and decentralized decision-making are valued.
Nora Skauen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We manage our deliveries and projects in Wrike. We use Wrike both for administration of internal and external projects. We invite customers into our Wrike system so that we can collaborate on projects through all phases: planning, design, delivery and testing of IT solutions. We use workflows in Wrike to manage different kind of work, and keep track of status. We also communicate via Wrike, avoiding e-mails.
  • Very flexible planning tool where you can reschedule tasks in the Gantt view by dragging the mouse
  • Wrike is both a case tool and an excellent project management tool - all in one
  • Wrike have flexible workflows that can be defined for different process flows
  • Wrike have excellent configuration abilities for custom fields
  • Wrike is great for communication
  • Should add features related to test management , then we would not need to use other tools for testing in addition to Wrike.
  • More agile features like sprints and stories
Wrike is very well suited for planning and managing mid size IT-projects, where things are changing a lot. The tools is flexible and supports team collaboration and communication very well. I believe the tool would not be the best for very large and complex projects. It would be difficult to keep the overview of the plan and WBS.
May 22, 2023

evaluating Wrike

Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my company, this application is used to control the activities of a worker, in addition to planning projects and bringing the requirements of end users to their solution.
  • gantt chart
  • notification
  • When you update an activity, its planning date should be that, if you don't move it, it doesn't appear on the correct date.
to control the projects is well implemented. and in my case it is misused because they want us to use this to load even the comments between areas
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My tickets are assigned through Wrike, I can view the progress of my projects and organize them depending on my priorities.
For my team, Wrike is a project management platform that has been a great tool to distribute work, accessing real-time data, and customize accordingly.
  • Plan agile projects, track deadline and deliver results
  • Track progress and monitor multiple projects at a time
  • View team workloads and relocate tasks to avoid burnout
  • Delayed notifications from some integrations
  • Lack of a chat option
  • The default task status filter hides completed tasks, and users must manually change the filter to include them
Wrike is an easy-to-use task management where Project managers can easily assign tasks to team members and involve external partners using Wrike. Teams can save time by customizing templates for similar projects, eliminating the need to start from scratch.

While Wrike allows comments on tasks within the context of work, users have to rely on third-party integrations such as Slack for easier communication.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Wrike for two main purposes:
  1. Organizing content creation with creative/graphics teams to support research activities such as social recruitment ads, survey header images, and incentive images
  2. Organizing and launching surveys to our entire user database. Including coordination of terms and conditions, email copy, mailing lists, translations, and analysis.
  • Commenting on documents
  • Automating workflows around project creation
  • Project management
  • Navigation and grouping of projects and tasks
  • version tracking
  • allowing non-account owners to submit requests
Wrike is a good tool if you need to coordinate multiple elements and teams around marketing and research campaigns. It allows approval flows to ensure everyone has seen the work before it goes I've and has robust commenting tools to track changes. However, I wouldn't use it for any kind of agile backlog planning as it simply does not have the ability to order and link things in a simple way.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sharing creative ideas, links, editing, generating reports
  • share process progression
  • sharing links from other websites
  • project update reports
  • the facing is a little off.
  • you have to do too much eye movement across the screen to run reports. easy to loose your train of thought
I work with a collaborative creative team. The system makes it easy to see the next step resource person.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Project Management Tool to keep our Marketing Calendar up to date with changes, various stakeholders, etc. We also have various different departments and Teams with different marketing communications calendars that we pull together for one view for stakeholders and leadership. We have made this tool our own to navigate our ever-changing calendar on a weekly and monthly basis.
  • Project Management
  • Calendar View
  • Notifying Stakeholders of Changes
  • Separate Workspaces
  • Holistic View
  • Making automated or always on tasks easier to implement
  • Creating multiple different tasks at once
Multiple different projects happening all at once with multiple stakeholders, Wrike is leveraged to communicate changes and be as agile as possible. A holistic view of what's happening all at once via calendar.

If it's a quick change or update, Wrike is not ideal and I would use chat to communicate with separate stakeholders
Ana Cristina Villacis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike for managing and keeping track of several types of requests like list uploads, Email Send Requests, In-Person/Live Event Campaigns, Webinar Requests, Workshop Campaigns, Content Syndication Campaigns, and much more. I am usually the person who has to work on these requests and Wrike is a tool that help is keep track of each task and make sure we comply with the SLAs.
  • User friendly platform
  • Linking tasks/requests with the calendar
  • Personalize your view however you want it
  • Accessing subtasks more easily
It is a great tool to Increase productivity with team coordination, focus on priorities, and adapt workflows as necessary.
You can see the whole picture at a glance with the graphics and images that the tool offers.
You can combine your process intake to create better efficiency and productivity so there is always room for improvement.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am using Wrike as a tool to help with project management, prioritizing work across the team, collaborating with team member and stakeholders, and reviewing work and providing feedback. Wrike allows our team to use the tool in a centralized way to help streamline our internal processes, operations and efficiencies. I have been a decision maker in helping the team select the tool, get onboarded and learn how to best utilize it.
  • I am able to create my own customizeable intake form that team members use to alert other users of incoming projects along with project details.
  • The platform allows you to tag other users and share work (pdf's, creative files, diagrams...) in a collaborative way.
  • Allows users to view upcoming projects and items linked to their deadlines in a consolidated calendar view.
  • The ability to customize user permissions and roles based on technical acumen would help improve access across the platform.
  • The user interface and the ability to view a calendar with upcoming deliverables in the same view as a project task list would help improve efficiences.
  • Having a lookback view to be able to track changes of when a user changed a due date or changed a project name would be nice to be able to revert back to a past view in a given project.
Wrike is well suited for large cross functional teams that have the need to increase productivity and consistent collaborative workflow where all team members can come together and use one platform to track outgoing work interwoven between teams. To track collective feedback and tie them to project deliverables in a central way is the key benefit of using the tool. For tech savvy, creative and business professionals, the platform works well for any level of technical knowledge.
Kevin Thalacker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Wrike helps us bring greater transparency to our portfolio and projects. We are able to automate data so each group can leverage tools they are comfortable with and bring everyone onto the same page. By using Wrike, we have been able to reduce our need for Microsoft Excel and PowerPoint. This has helped bring the whole team together and benefit from near real-time updates and status. We utilize Wrike to streamline our intake of projects and execute them in a timely manner. Love how Wrike brings everything together.
  • Integration with other applications
  • Project Management
  • Process management
  • Resource Management
Wrike works well for managing daily projects and allows us to scale the size of each project. We leverage Wrike's Analytics capabilities to allow us near real-time updates from our projects along with activities occurring in other applications that different teams leverage. We are just starting to leverage Resource Management. This is definitely an area for improvement and simplification in our company.
April 24, 2023

Great alignment tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Wrike as a valuable tool to keep internal communication aligned across multiple departments and to keep up with external tasks and deadlines. I enjoy the opportunity to schedule daily tasks and reminders to be able to stay organized throughout the week, and to put priority on the jobs that require the most attention.
  • Organization for internal communication
  • Scheduling of priority tasks
  • Feedback on important reviews
  • User Interface interaction
  • Integrations into other platforms
  • Flow of information from task to task
Internal communication across all departments of the company is very important and Wrike does a great job keeping everyone aligned. Being able to input documents for feedback and quick edits is a great collaborative tool. Our team uses a lot of the functions from inputting pictures, documents, and relevant content for quick and efficient collaboration.
Pietro Poli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike for a Demand Generation Agency located in Bergamo (Italy). Our primary goal was to manage the work of over 30 people with 150 customers and 650 active projects. The main problems we had previously were related to:
  • Not knowing the workload of the different teams
  • Not having control of all the tasks we had to create to achieve our KPIs
  • Slow and cumbersome bi-weekly programming
  • Over 700h of backlog of tasks
  • Difficulty in managing urgencies and priorities
Thanks to Wrike we were able to solve all the problems listed above and get 25% more revenue with 10% less resources.
  • The interface is great, being able to see a project both as kanban, as a table, as a list, as a gantt, and broken down by resources is fantastic.
  • The simplicity with which the platform allows you to set up projects, dashboards and reports.
  • It is a very good tool to monitor workloads and all the activities to be performed.
  • Automation Engine - it would be great to have more triggers and actions available.
  • Standard reporting is already interesting. To get advanced reports, you need to pay a higher subscription. It would be useful to have some more reports.
  • Native Integrations are few, and the associated software to activate many of them is expensive and very difficult.
  • I'd love some WYSWYG integration.
Wrike is the ideal software for companies, creative agencies, and teams that need to follow a project and collaborate on it without missing any useful piece. Whether it is a company made up of a small team, or several large teams, Wrike allows a lot of flexibility and allows you to follow projects (marketing, post-sales, request management, bug triage if you are a web agency, new resources, and many other possibilities). Wrike is recommended for company with similar and recurring projects, such as the activities of a marketing agency. It is also recommended for projects where several people, external or internal to the company, are involved. Projects both based on Waterfall Project Management or Agile.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike to track many different things across the company from New Hire checklists, upcoming releases, bugs, product enhancement requests and other company and team wide processes. For example, I use it to track all of the upcoming quality initiatives and where we are in each of those initiatives. I create tasks for each initiative along with an assignee and a date for follow up. Most users have notifications set up so that they are kept up to date with what we are currently working on.
  • Follow up functionality
  • Workflows
  • Issue tracking
  • notifications
  • Sometimes I find that there is too much information in an item, especially around product design stuff. It's probably more of an internal issue, but it would be great if it was easy to view historical changes easily so that people didn't feel like it was necessary to leave everything in a task, even if it's outdated.
  • Better table functionality including the ability to add functions/calculations
  • Templated cleanup scripts -- Like out of the box notifications on items that haven't been touched in xx number of months.
I like the "backlog" or work item type nature of Wrike. It allows for hundreds of use cases for everything from checklists to upcoming work to initiatives to product documentation and bugs and customer feedback. We use it in our application so that our customers can request product enhancements that get entered immediately into our workflow for evaluation.
However, this leads to a ton of duplicated items, so some functionality that's smart enough to clean up or combine duplicates would be amazing.
Sherrie Besecker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have thousands of users in Wrike, streamlining their way of working across a variety of business channels. Wrike helps us create a source of truth for all of our work, and centralize ways of communicating and collaborating within a single platform. Wrike allows teams to scale and create work that is balanced and a right-size fit that models the unique business process and needs. We absolutely love Wrike!
  • Everything in relation to project management
  • Standard and customizable views
  • Real-time communication and collaboration
  • Source of Truth timelines that can be shared internally and externally
  • Custom fields and Custom Item Types
  • Dynamic Request Forms which simplify intake process
  • Wrike Proofing & Approvals to capture live feedback and track our review cycles
  • Excellent Support and Customer Service
  • ..and much much more
  • Nothing really - Wrike has done a top-notch job of staying true and listening to their customers. In 5 years, I have seen them evolve the product and bring to life better features and enhancements. I don't expect a product to be 100% perfect (it really does not exist, I've looked) - I expect flexibility and adaptation to continually improve for future needs and trends, and that is what Wrike does really well.
Wrike offers ALL the product features that one would need to accomplish their Project Management goals. Whether it is for Task-based project management or long-term agile programs or projects, Wrike is scalable. It has all the bells and whistles you would ever dream of. Ultimately, your success in Wrike will be driven by the internal support and the training you provide. Wrike Discover, Help Center, and the Wrike Community are the keys to that success, along with your Wrike CSM team and your internal champion team. If you don't know your process well, or your internal process is really complex - spend some time evaluating that first to identify areas that might need some housekeeping. For example, if Change Management is VERY difficult for your team, dig deep to understand what those barriers to change are first, plan how you want Wrike to support easy adoption (what people will be doing in Wrike), and perhaps make smaller changes at first to keep your team from feeling overwhelmed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Wrike is used in IT and the project office to manage projects involving many teams/departments/technologies etc. The platform allows the pm to see the state of the project anytime and to set up alerts and reminders, which is key to making sure we are not heading into any bottleneck.
  • Coordination between stakeholder
  • Customization of your teams involve in the projects
  • Settting up alerts and reminders
  • Visualization of the state of the project
  • Customization
  • Integration with other tools such as Confluent or Jira
  • Their App can be improve
If you need a great project management solution that comes without having to spend 3-6 months to integrate and train your people, this could be what you need. The design and visuals are very appealing and can smooth the administrative part that some dev doesn't like in terms of project management and follow-up.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike for task based efforts relating to software integration and analytics needs. It's essentially our ticketing queue we use to coordinate efforts between multiple teams. Multiple teams use Wrike and it's been pretty effective for requests, communications, and delivery of work. We leverage blueprints for templating and analytics for reporting.
  • Templates/Blueprints
  • Barrier to entry
  • Tagging
  • Best practices
  • Dashboards
We like it for everything that's not product development work. Our product and engineering teams prefer Jira for this. For quick tasks that require back-and-forth, Wrike is perfect. It's quick, easy, and intuitive. For product development where work ties into a bigger picture it could be better. Wrike's flexibility is both a pro and a con. It makes it easy to start using and improve over time. It seems to be less tailored to agile product development work in a traditional sense.
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