Wrike Reviews

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Score 8.6 out of 100

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TrustRadius Top Rated for 2020

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Reviews (1-25 of 26)

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October 30, 2020
Alisha Aschmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
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Usability

9
Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
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October 30, 2020
Stephanie A. Wilson, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Usability

9
I love Wrike. If you learn the system and use it on a daily basis, it feels fairly intuitive. It earns a 9 out of 10 because it has a relatively steep learning curve for those that have never used a digital project management system. For those that have used other systems, they pick it up right away.
Read Stephanie A. Wilson, MBA's full review
October 30, 2020
Fernanda Price | TrustRadius Reviewer
Score 9 out of 10
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Usability

9
The features are all very useful and relatively intuitive, but there are still some features that require a bit more training or exploration to figure out how to use them best.
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October 30, 2020
Sherrie Besecker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Usability

10
It is really easy to use - and there a multitude of personal training options on Wrike Discover and the help portal to allow for self-paced training for users to enhance their skillsets with managing Wrike.
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October 29, 2020
Allison Stefaniuk | TrustRadius Reviewer
Score 10 out of 10
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Usability

8
It takes some time for a user to use Wrike to its full potential. Once the user learns, it's easy to use Wrike and see its benefits. I love being able to create a task directly from an email in Outlook. I love the Chrome extension that keeps my to-do list front and center. There are a ton of options in Wrike, and once your company establishes how it will be used, it's a great add to your project management needs, intake request form needs, and more.
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October 28, 2020
Henry Evans | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
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Review Source

Usability

8
There is definitely a learning curve to figure this system out and get up to speed. But overall it's relatively easy to use. If you've already got a workflow that includes Slack, then your team is used to "@" people and this makes it easier to transition over to a system like this.
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October 31, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Usability

7
While Wrike is very helpful for organizing big clients' tasks among different projects and folders, sometimes it may not be so intuitive if you don't already know how a task or folder is called, so it may feel kind of tedious unless you use the search bar and try to guess some keywords related to certain tasks. Maybe a more visual-oriented and simpler structure would help.
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October 30, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
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Usability

9
It can be confusing for new users and permissions can make it difficult to know what others can see or even prevent some users from easily being added to a task or project.
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October 30, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Usability

10
I rate Wrike on overall usability as a 10 because it does not take a long time to get someone trained on how to use Wrike. It is also very user friendly so things that you don't know are easy to figure out. As I stated earlier, it would be helpful to be able to at mention someone within the task.
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October 30, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Usability

10
It's an incredible tool that functions as an essential part of our team. Feedback and delivery in the past had been scattered across iMessage, Slack, Gmail, phone calls, Zoom calls, etc. Wrike gives us a centralized Hub to see all projects and easily allows us to jump in on another project should a team member need help.
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October 30, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Usability

10
Great! It's very simple to use. Although, there are a lot of features I don't understand or don't know of.
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October 29, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
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Usability

8
Overall, it has great usability, but a few tweaks could be made on the mobile and desktop apps. It would be nice to be able to duplicate multiple tasks at once and drag/drop tasks into different projects. Some navigation updates that allow items to be moved more easily would also be helpful.
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October 29, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

8
Overall, the usability is not extremely difficult and is straightforward. Sometimes I can miss a task I need to complete if a user forgets to tag me in the comments. I love the calendar feature and the ability to see where my team is in a particular process.
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October 29, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Usability

8
If you are familiar with computers or smartphones and use them every day, there would not be any difficulties when you started using Wrike. It is very simple and easily understandable tool, but when you use it in a team with people who are not so good at that kind of thing, maybe you should make an instruction guide and hold followup trainings for better usage.
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March 16, 2016
John Hansknecht | TrustRadius Reviewer
Score 10 out of 10
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Usability

9
Wrike provides a great deal of flexibility that allows you to structure it to best serve your needs. The interface is well designed so that features are convenient to use. Some features are limited to the Enterprise license which is more expensive which stops me from providing a 10 rating.
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April 08, 2015
Tory Trone | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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Usability

9
There is always ways to improve. Sometimes tasks get lost if you have too many.
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Feature Scorecard Summary

Task Management (140)
9.1
Resource Management (114)
8.2
Gantt Charts (122)
8.0
Scheduling (130)
8.7
Workflow Automation (110)
8.1
Team Collaboration (138)
9.2
Support for Agile Methodology (72)
8.0
Support for Waterfall Methodology (63)
8.0
Document Management (120)
7.6
Email integration (117)
8.0
Mobile Access (115)
7.6
Timesheet Tracking (72)
8.2
Change request and Case Management (23)
7.8
Budget and Expense Management (53)
7.2
Quotes/estimates (1)
8.2
Invoicing (1)
7.3
Project & financial reporting (43)
8.2
Integration with accounting software (17)
7.9

What is Wrike?

Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of leading brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.

Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.

Collaboration: Bring your enterprise together, regardless of where people are with Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easy.

Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.

Wrike Features

Project Management Features

Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Has featureWorkflow Automation
Has featureTeam Collaboration
Has featureSupport for Agile Methodology
Has featureSupport for Waterfall Methodology
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureBudget and Expense Management

Professional Services Automation Features

Has featureProject & financial reporting
Has featureIntegration with accounting software

Wrike Screenshots

Wrike Videos (6)

Wrike Downloadables

Wrike Integrations

Wrike Competitors

Wrike Pricing

Starting Price: $49

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Wrike Free$0
Wrike Professional$49per 5 users/month
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$124per 5 users/month

Every premium plan begins with a 14-day trial period.

Wrike Customer Size Distribution

Consumers
5%
Small Businesses (1-50 employees)
20%
Mid-Size Companies (51-500 employees)
45%
Enterprises (> 500 employees)
30%

Wrike Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Wrike Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)