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Wrike

Wrike

Overview

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed…

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Recent Reviews

Wrike review

9 out of 10
April 20, 2024
Wrike has historically been used by different departments in our organization as a basic process management tool. A few departments had …
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What makes Wrike great!

9 out of 10
April 15, 2024
Incentivized
I use Wrike to manage print and digital PR content projects for multiple brands. Wrike makes the tracking of the status of the projects …
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Wrike feedback :)

8 out of 10
April 06, 2024
Incentivized
We use Wrike to organize ous jobs, adjust our week workflow and register our daily timesheet. Or to organize the briefings and workflow to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Team Collaboration (673)
    8.6
    86%
  • Task Management (675)
    8.6
    86%
  • Scheduling (588)
    7.8
    78%
  • Workflow Automation (571)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

2 videos

Wrike Drives Accountability When Working With Cross-Functional Teams: Product Review
02:54
Wrike Review: Works Well For Introduction Into Task Management, But May Be Outgrown
02:33
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Pricing

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Wrike Free

$0

Cloud
per month per user

Wrike Team

$9.8

Cloud
per month per user

Wrike Business

$24.8

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wrike.com/price

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.80 per month per user
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Wrike?

Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.

Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.

Collaboration: Brings the enterprise together, regardless of where people are in Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easier.

Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.

Wrike Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt ChartScreenshot of Wrike CalendarsScreenshot of Custom Workflow ManagementScreenshot of Wrike Boards

Wrike Videos

Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
How a common working day in Wrike for a manager could look like and how to improve team efficiency.
Freedom from Work: Wrike for Creatives
Spaces, projects, folders, and tasks: These are the Wrike building blocks.
Wrike for services delivery teams
Hear what Wrike customers have to say

Wrike Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)

Frequently Asked Questions

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Wrike starts at $9.8.

Basecamp, Brightpod, and ProofHub are common alternatives for Wrike.

Reviewers rate Task Management and Team Collaboration highest, with a score of 8.6.

The most common users of Wrike are from Mid-sized Companies (51-1,000 employees).

Wrike Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(1387)

Attribute Ratings

Reviews

(1-25 of 85)
Companies can't remove reviews or game the system. Here's why
Kristen Paniagua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've had so many questions during the establishment of Wrike for our team, and the Wrike support team has exceeded our expectations. Our team is naturally curious, and the Wrike support team has always been willing to hold conversations about how we can make an idea work, to show us hidden features that delight us, and to help us plan ways to build out projects efficiently. They meet our questions with multiple solutions and best practices.
Kevin Thalacker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Wrike support team responds to our request very fast and his there to help us resolve questions. We also have many touch points with our CSM to discuss our account, anything new with Wrike and ways to improve our process. Our requests to support are usually resolved via email, but if the concern is more challenging calls are set up to better understand to help us get to a resolution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Wrike's support function is of exceptional quality. The platform provides a range of resources, including a comprehensive knowledge base, user guides, and video tutorials, to help users quickly and easily find answers to their questions.In addition, Wrike's support team is highly responsive and knowledgeable, providing quick and effective solutions to any issues that may arise. The support team can be reached via email or live chat, and they are always willing to go the extra mile to ensure that users are satisfied.Wrike's support team also offers regular webinars and training sessions, enabling users to stay up-to-date with the latest features and best practices. Overall, Wrike's support function is a major strength of the platform, providing users with the assistance they need to use the tool effectively and maximise their productivity.
Pietro Poli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support is very quickly and they want to solve problems actively. When I need additional info I can use community forum, when I've an issue I can use support form to get help. The support is of excellent quality from the first level, to grow when you talk to the engineers it becomes even more important
December 29, 2022

It's the Wrike answer!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We purchased the white glove support from Wrike. Whenever we have a question, they are always responsive via email, chat or phone. If they can't fix it right a way, they provide timely progress updates.
Justin Shook | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
N/A. I have never contacted support for this product. The directions say to skip the question; however, there is no way to skip it without choosing a rating and filling in the response.
Rebekah Ryan, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Contacting Wrike for issues was easy. We were also trained by Wrike internal folks, so had initial contacts from that point on. Honestly, Wrike met my expectations for overall use, so I rarely had to reach out. We also had a Wrike super user who had been trained as an administrator who could assist with minor issues as well.
Stephanie A. Wilson, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have had conversations with the support team that have been overwhelmingly unsatisfying where we've always tried to explain our problem and they come back with some more expensive beta way to solve it. Not ideal for what we're doing and it's never clear that they fully understand what we are doing with the software and how they can help us. Most of our utility has come out of building it on our own.
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