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Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found …
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What is Wufoo?
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
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Popular Features
- Data export (30)10.0100%
- Multiple question types (30)9.090%
- Themes (29)6.060%
- Custom logo/branding (32)4.646%
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Pricing
Free
$0
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Starter
$14.08
Cloud
per month
Professional
$29.08
Cloud
per month
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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What is Wufoo?
Online Form Builder with Cloud Storage Database
Wufoo allows users to build custom online forms that they can use to collect data, payments and to automate workflows.
Wufoo Video
Wufoo - Online Forms Made Simple
Wufoo Integrations
Wufoo Competitors
Wufoo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
Reviewers rate Response tracking and Data export highest, with a score of 10.
The most common users of Wufoo are from Small Businesses (1-50 employees).
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(1-25 of 64)Companies can't remove reviews or game the system. Here's why
June 22, 2021
Wufoo - Silly Name, Great Product!
Wufoo is used across our entire organization. We use it for many purposes, such as an effective way for asking for vacation time and sick leave. Additionally, we have used Wufoo for creating registration forms for our annual youth conference and marriage conference. Wufoo allowed our guests to register for our annual conferences easily online.
- Wufoo creates neat and user-friendly online forms.
- Wufoo helps us effectively gather data from our constituents.
- Wufoo helps us implement our annual events.
- Wufoo could improve their design options.
- Wufoo could perhaps explain their name better (maybe a tagline?).
June 07, 2021
Woohoo for Wufoo! A solution for digital form needs
We use Wufoo to create forms when we need to collect client information for one particular reason or another. Ticket requests, contact forms, event RSVPs, membership forms, raffle entries, etc.. It's used primarily by our Marketing and Development Departments to engage with the public in a streamlined fashion. It helps to eliminate long email chains with valuable information that can easily get lost in your inbox.
- Very user-friendly.
- Can upload templates and themes so you don't have to recreate your forms every time.
- Lots of capabilities for different types of questions and answer possibilities.
- Lots of options for customization.
- The branching logic (i.e. showing a question based on a previous answer) has glitched on occasion when configuring.
- The email confirmations are pretty basic.
- The Form Manager dashboard could be more engaging and show more holistic information.
May 12, 2021
Say WOOHOO thanks to Wufoo!
We currently use Wufoo to manage several different forms, for different purposes and departments within the company. It is easy to set up, deploy, talk to other apps, etc. It allows customers, potential employees etc. easily interact with us.
- Ease of use.
- Easy setup.
- Communication with 3rd parties.
- Failsafe for info.
- WordPress compatibility.
- It would be nice if it had more customization, could go wider, etc.
- Better size responsiveness.
- Plug and play CSS.
January 30, 2020
Great easy-to-use survey tool
We have been using Wufoo to support multiple clients for quick and complex surveys, contact forms, lead generation, and registration for events. It is used mainly because of the ease of use and the quick setup of a new form. In some cases, we even use it internally within the company to conduct small surveys about company activities.
- Easy of use
- Rich feature set
- The interface looks old and is not update for some time (apart from the new home page)
- Themes are lucking complex customizations (still they are very easy to use)
January 15, 2020
Wufoo is always a solid choice for freemium and low-cost forms
We use Wufoo for any form (lead gen, contact, market research) where we want to ensure we'll be able to log all submissions. Have the option to transfer them to a different program for analysis or use (Google Docs, Email Marketing, CRM, etc.). Wufoo's extensive catalog of integrations makes that easy.
- Great pricing
- Extensive list of native integrations
- Wish there was more customizability with how the form looks embedded on a website.
- Wish there was better onboarding or a smaller learning curve for more advanced customizations.
December 20, 2019
Very versatile and powerful, yet simple and quick
Wufoo is a very versatile tool and we’ve used it in many ways, from lead generation to recruitment. As a result, Wufoo ended up being used by almost every area of our organization.
One of the key advantages that helped Wufoo spread as much, is its simplicity. There’s little to no training required to start using it effectively which means that virtually anyone in the organization can use it.
Yet it is powerful enough to customize and integrate with many other systems.
- Wufoo helps to create data inlets for company processes.
- Wufoo helps gather feedback from customers and create reports.
- Customizing forms so that they appear seamlessly in web pages requires more technical expertise.
- Integrating with other systems for automation can be tricky.
December 20, 2019
Wufoo - Funny name but it makes forms easy and professional
Here at USEmergAlerts incident Notification Service, we use WuFoo for our Customer Support forms, Emergency Incident Tip Forms, as well as our Dispatcher Applications. These forms are used by all users of my company. By utilizing WuFoo for our online Form needs, it not only simplifies our application process, as well as our support system, but it also allows us to keep the data filled for each person who fills out the form. I've been using Wufoo for 5 years now, and I can still pull the data from the very first application that was filled out.
- Very user-friendly. I think a 10-year-old can create a form with ease. That's how simple it is.
- Customer service is very prompt. I've never had any issue with being assisted.
- I think the monthly submissions should increase. As of now, you get 100 submissions per month. That's not a whole lot.
- I would like it if the Submissions that are emailed out would come in HTML format instead of text format. Sometimes it can be a little confusing.
December 17, 2019
Simple and fun forms
We use it company-wide. Mainly, we use it to gather service requests from our customers in an efficient and effective manner. The requests are formatted and sent to our support desk in Zendesk using Zapier. Other uses include requests to be part of a beta, or marketing surveys.
- Form logic.
- Embedded forms.
- Modern form styles.
- Update ui.
Wufoo is being used by our organization to collect registration and travel information for our board members and speakers for our meetings. We use it organization-wide, but the majority of the use is done in my meetings department. It solves the business problem of collecting that data in a secure location we can revisit as needed.
- Has a wide variety of question templates.
- Stores information so you can go back to it when needed.
- When looking at the completed forms, it doesn't cycle out the N/A information, so you have to weed through all answers even if they are N/A.
- It allows you to use the email link multiple times so someone can submit multiple forms.
December 04, 2019
Wufoo review for you.
I have used Wufoo in various roles over the years. Overall, it is a simple, easy-to-use form builder with multiple uses. The free option is a great start for learning and using the basics. The premium features are great when you are running larger or more complex forms.
- Easy to use
- Free Options
- Great Customer Service
- Clear pay structures
- limited functionality in free version
- some down time
- could have more video trainings
December 04, 2019
Wufoo: Budget-friendly, flexible forms
Wufoo is a form-based software system that allows users to create forms of all kinds and then implement them on websites (via code, integration, etc.) We use Wufoo for ourselves and for our clients as a way to gather research data, create entry forms, and to be able to gather information on audiences (so that we can segment them in marketing, email or in business processes).
- Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
- Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
- Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
- Visual / Design: The visual UX is kind of boxy and very basic. It feels a little like typewriter on plain type paper. (You can customize the form with custom HTML, but for our applications, it's not worth hiring a designer for that.)
- Composing the form / form builder: Sometimes the user navigation & guidance in selection isn't so straightforward. You can figure it out, but it might take you a trial and miss to get exactly the option that you're looking for.
- There's a way for you to redirect your form and create conditional paths for users that move through your form - but this area is separated from the form building area itself, so it's easy to create a form and then miss this part of the form building (you have to look for it, and you have to be diligent about checking this in process as you edit your form.)
December 02, 2019
Wufoo - PERFECT Online Form Creator
Wufoo is used primarily for bulk data collection within our organization. Anyone who has ever created online forms knows how tedious and overall stressful the process is. Not with Wufoo. We were able to create useful forms that are easy to edit and adapt and are user-friendly for our employees to fill out.
- Customization is a HUGE plus for Wufoo. You can make your forms exactly how you want!
- Automated email response that can be utilized for your survey takers - this has allowed new hires to know we have successfully gotten their information.
- So user-friendly, both on the creating and taking side!
- It would be nice if there were no limit on fields, because it may seem like an overload of fields sometimes, but truly it is necessary information being gathered.
- The cost is a bit high even just for the starter version.
November 20, 2019
Wufoo for Title 1 Providers
I use Wufoo within my organization to gather information from my clients, participants in my Title 1 Federally Funded Program. It is a way to keep information organized and gather information in a timely manner when I am unable to travel to the opposite end of my county to meet with a potential client/client I have placed in a work site.
- Gather information in a timely manner.
- Organize responses to surveys/forms sent to my clients.
- Creates a user-friendly application for my clients, some who have little to no computer experience.
- Perhaps I have not learned how to alter this - but at times the text can be a little hard to read when I'm working with the older population.
- Providing an in-depth tutorial would definitely be helpful.
- I can't think of any others because I genuinely enjoy using the product.
November 12, 2019
Great survey tool for any company!
At this time Wufoo is only being used across the HR department. Within the department, we use it for employment and also for additional benefits election questions when it comes to open enrollment. Within employment, we have various positions that require availability to be submitted with their application so we are able to best evaluate if they would be a good fit with our department needs. Prior to using Wufoo we were emailing each candidate by hand and asking for a response and it made the process harder than it should be. With implementing Wufoo we are able to simply email out a link to prospective candidates and the return process is easier and quicker than ever before. We immediately wished that we had switched a long time ago.
- I would say simplicity is a strength both for the user and the administrator. Creating a form in Wufoo is simple and easy and in addition those filling out the survey are able to click on a link and start participation.
- Submitting a completed form is also a strength! As soon as the survey is done and they hit submit it comes directly back to us in an email so we are able to get results faster.
- Wufoo gives you the option to set up automated emails to those who have participated in the survey. This closes any loops for those wondering if everything was submitted correctly or if they need to redo it. It also makes things easier for the people keeping track of all the surveys.
- I would like to see the option for some better reports. I rarely use the reports feature but when I do I find it could be transferred over easier to Word or Excel.
- Not often but at times the filled out survey will be sent back to us in a wonky format where it makes a normal 2 page survey print about 7-8 pages. It can be resolved by going to Wufoo directly and printing.
June 18, 2019
Wufoo is an easy to use form builder that empowers marketing and improve speed to market and overall efficiency!
We use Wufoo as a DIY form builder for our marketing department so that we can incorporate forms in our websites without a huge technology lift. We use this tool to build simple contact forms for our website all the way to more complex 'applications' for our business where users can submit more detailed information and even attach documents.
- Wufoo has a super simple drag and drop form building interface which doesn't require any technical knowledge to create and publish a form.
- Wufoo also provides easy to use options for creating dynamic questions and allows for customizable field, page, and form logic/rules.
- We really like how easy it is to create and manage email notifications. These notifications are easy to change if internal staff shifts and notifications can also be tied to specific fields and user responses to help get the form submissions to right people as efficiently as possible.
- Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
- Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
- Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.
June 12, 2019
No Need to Chase Results with Wufoo
Wufoo is utilized mainly by our marketing team for sales development. When leads come in through our website they are directed to our communication channel in Slack through Wufoo. If there are times when our communication board integration is down we don't miss out on these valuable leads because Wufoo holds them all in its servers as well.
- Allow Customized Lead generation with Demo Sign Up qualifications
- Integrate to Slack for ease of access to the individual reps
- Integrate into Sales Force for easier managing and tracking of these leads while not allowing duplicates through that clog the CRM.
- There have been moments when the integrations falter for one reason or another, so accessing the information is disrupted for a few minutes or so but apart from that the information is still there and we have had no real issues with the platform. It's simple and straightforward.
December 21, 2018
Wufoo is a great and simple form/survey tool
Our use of Wufoo is really quite simple. We use it to create a form and embed it in our website where it serves the purpose of being our contact form. The person who wants to contact us fill this contact form and Wufoo automatically send us an e-mail with all the information that the said person filled out.
- Great integration with websites via code
- Simple and clean interface for creating forms
- The design of the final form in the website is not fancy but is minimalistic, so it can be used across a great variety of webdesigns
- As I said before, the design of the final form is not so fancy, so it could provide better form design options.
- I'm using the free version, but if the starter version was cheaper, maybe we could pay for its features.
December 20, 2018
Wufoo is Easy to Use and Gets the Job Done
We use Wufoo in many ways on our eCommerce site. It is mostly used by our front end and back end development teams for our website, but our customer service team uses it as well. We use Wufoo to host surveys on our site to gather customer feedback. We also use Wufoo to let customers contact us for custom quotes.
- Wufoo lets you add mailing lists so anyone that needs to can see a copy of the filled out form. We forward all customer complaints and questions directly to our customer service team which allows them to reply immediately.
- Wufoo was very easy to integrate with Magento. Our implementation process was virtually pain free.
- Wufoo makes it very easy to set up a simple survey/form with multiple fields. We are able to create and launch a new Wufoo form in a matter of minutes on our site if necessary.
- Wufoo forms are very basic looking. Some more visual customization would be nice.
- We use Wufoo for very basic forms on our site and really don't run into a lot of issues with the functionality that Wufoo provides.
December 19, 2018
Wufoo - Easy to Use Form Builder
We use Wufoo to collect survey information from users of our SaaS platform. At the end of each hour of their assigned online coursework, we ask if they had any technical difficulties, and if so, what they were. We also formerly used Wufoo to collect user feedback regarding the content we displayed during the course of the hour. Wufoo allows us to create and embed forms that include conditional logic, without writing any code ourselves.
- Conditional logic is probably the number one reason we use Wufoo at all. It's very handy to be able to set up a form that adds fields if certain responses are given.
- Wufoo emails responses to forms to you, but it also can be used to create reports to analyse the responses you get for each form
- The user interface for building forms is pretty easy to use. It's very handy for non-technical people, and we have some of those in our office.
- Emails sent from Wufoo are not encrypted, so data sent via the email notifications should not be considered secure.
- When you delete entries from the Wufoo Entry Manager, they're permanently deleted. All entry data, files, and comments that are deleted can't be restored.
- You can't use the File Upload field as the subject field for conditional logic rules.
December 19, 2018
Wufoo Review
We are a digital marketing organization that uses Wufoo for form fill-outs for a portion of our clients. We have currently 6 active forms. Wufoo forms only account for a small portion of the forms that we use, as we have other form providers. The Wufoo form allows us to collect leads for a certain type of customer whose information up-front is very delicate (health care) and allows us to cater responses to them based on their answers.
- Has many different form field options.
- Rules for answers
- Integrates well with other platforms.
- Look and feel. It has a very "ballot" feel and less of a custom website feel.
December 02, 2018
Woo Hoo for Wufoo
We use the forms to easily collect data both internally and externally. Internally, we used the Wufoo forms to collect information to order all employees new business cards. Externally, we use it for people to express an interest in donating their car or donating their stuff. It's used within the development and communications departments. It allows us to be more modern and streamline processes.
- Easy to use
- Affordable
- Easy to export data
- Somewhat customizable
- Somewhat of a learning curve
- Not fully customizable, definitely holds your hand a lot
- Some features are hidden or hard to find
- Sometimes tricky to export data
- Doesn't communciate to other softwares
April 10, 2018
Wufoo - ease of use makes it easy to recommend
Our university utilizes Wufoo across several departments. The program allows us to segment each form by department so that each department has its own separate login, making the information available to each department very specific to said department. We use a TON of different forms for many departments that hold a wide variety of information as well. The forms are kept on Wufoo's servers as well so we can always search through past submissions to analyze any trends we become interested in.
- Easy to edit forms - especially for users with no coding experience
- Keeps information for long periods of time
- Easy to publish and share with clients/customers
- More robust interface for increased functionality
- A better way to export information and sort before exporting
- Ability to include calendar interface for scheduling with forms
April 06, 2018
Wufoo is easy, but not for complex forms
Wufoo is being used widely in Goliath over multiple departments. We use it in our on-boarding procedures for new colleagues, the manage our production process and to get customer feedback. It is used by our marketing departments worldwide, the IT department and the R&D department. Together we have created over 50 forms.
- It's easy to create forms - with drag and drop you can compose a new form within minutes.
- It's easy to link Wufoo to other services like Google Drive. Almost all of our forms are connected to some other service to store our data.
- The number of fields is limited to 150. Some of our forms have a complex build up with different factors that show or don't show fields. Every radio button option is a "field" so this counts up quickly.
- For new users, all the features of Wufoo are not directly clear. Some features are hidden, like making your own themes and linking the form to 3rd parties. Wufoo can do a better job in their UI to emphasize this.
April 05, 2018
Solid and reliable product
We use Wufoo for custom forms that collect a wide range of data:
- Contractor references
- Testimonials
- Meetup signup form
- Versatile field types allow the creation of a wide variety of forms.
- Responsive layout means forms work across devices without us needing to write any code.
- Implementing themes (color and layout schemes) is a little bit messy and could use an overhaul.
September 13, 2017
Great product that could use a bit of polish
Score 8 out of 10
Vetted Review
Verified User
As a Realtor, we are always looking for more clients. Integrating Wufoo into our website in order to help capture leads has been a great decision. Their ease of creating forms and full customization make it easy to create the perfect form for your prospects. Clients have mentioned they appreciate the ability to request a market evaluation any time of day (or night) and allows us to capture the information to help turn a prospect into a client.
- Lack of technical experience is just fine, very easy to create.
- Lots of options for customizing.
- Could use a few more options to 'pretty' up the forms.
- Some basic flow improvements would be welcome such as continuous typing for a phone number instead of having to tab over or click the next box.
- More flexibility to build the form the way you want.