Overview
What is Wufoo?
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
Wufoo - Silly Name, Great Product!
Woohoo for Wufoo! A solution for digital form needs
Say WOOHOO thanks to Wufoo!
Great easy-to-use survey tool
Wufoo is always a solid choice for freemium and low-cost forms
Very versatile and powerful, yet simple and quick
Wufoo - Funny name but it makes forms easy and professional
Simple and fun forms
Wufoo is a User-Friendly and Effective way to gather information and responses
Wufoo review for you.
Wufoo: Budget-friendly, flexible forms
Wufoo - PERFECT Online Form Creator
Wufoo for Title 1 Providers
Great survey tool for any company!
Wufoo is an easy to use form builder that empowers marketing and improve speed to market and overall efficiency!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Data export (30)10.0100%
- Multiple question types (30)9.090%
- Themes (29)6.060%
- Custom logo/branding (32)4.646%
Pricing
Free
$0
Starter
$14.08
Professional
$29.08
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
wufoo demo
DocVerify Wufoo Demo
Features
Survey Format & Appearance
Features related to the type, look & feel of surveys.
- 8Survey templates(28) Ratings
Includes a selection of pre-made survey templates for different types of surveys.
- 6Themes(29) Ratings
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
- 4.6Custom logo/branding(32) Ratings
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Survey Content
Features related to the content (media, question types, answer types, etc) of surveys.
- 7.5Changes to live survey(27) Ratings
Users can make changes to live surveys after they are published.
- 8.5Question design help(27) Ratings
Includes educational material about question design for research, such as tips, recommendations, and information about best practices.
- 9Multiple question types(30) Ratings
Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.
Survey Logic
Features related to survey flow, or the logic that directs survey question order.
- 8Survey logic flexibility(29) Ratings
Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.
Survey Reporting & Analytics
Features related to reporting & analytics for survey results.
- 10Response tracking(29) Ratings
Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.
- 10Data export(30) Ratings
Data collected within the tool can be exported to another program for additional reporting/analysis.
- 9.5Standard reports(26) Ratings
Includes canned reports that allow users to generate and share accurate survey results.
- 8.9Custom reports(21) Ratings
Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.
- 9Analytics(25) Ratings
Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.
Survey Administration & Security
Features related to administration & security for survey tools and data.
- 9.5Access controls(26) Ratings
Administrators can limit users’ ability to access data and edit content.
- 9.5Compliance(22) Ratings
Supports privacy compliance and confidentiality standards, such as HIPPA.
Survey Distribution
Features related to the distribution of surveys.
- 7Vendor-offered crowdsourcing(7) Ratings
Vendor offers access to an audience or panel of respondents.
- 8Respondent restrictions(18) Ratings
Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Wufoo?
Online Form Builder with Cloud Storage Database
Wufoo allows users to build custom online forms that they can use to collect data, payments and to automate workflows.
Wufoo Video
Wufoo Integrations
Wufoo Competitors
Wufoo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(119)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found it beneficial for streamlining processes, improving communication, and collecting data in a modern and efficient way. One of the key use cases of Wufoo is creating and managing forms for internal processes such as vacation and sick leave requests, conference registrations, and statistical reporting. By digitizing these forms, Wufoo has significantly reduced the need for multiple paper forms, saving time and reducing entry mistakes for schools and other organizations.
Another important use case of Wufoo is collecting feedback and change requests from different departments within a company. Users have appreciated the quick and versatile submission options provided by Wufoo, allowing them to easily collect files and text from various stakeholders. Additionally, Wufoo's integration with PayPal Payment has been particularly valuable for users who need to create custom ordering forms or collect payments online. The customizable reports feature has also allowed users to provide clients with monthly and annual sales reports.
Universities have found Wufoo to be highly beneficial for creating user-friendly forms, streamlining data collection, and saving time for creative services departments. The software has been utilized in schools for operations, billing, recruitment, and various applications, surveys, data collection, and updates. Not only does this make the process more convenient, but it also helps schools meet sustainability goals by reducing paper waste.
Furthermore, Wufoo has been successfully used by freelance graphic web designers to manage vendor applications and gather contact information for their clients. It has also been employed by digital marketing organizations to collect form fill-outs for clients in the healthcare industry. This showcases Wufoo's versatility as a lead generation tool across different sectors.
Overall, Wufoo has proven to be a valuable solution for organizations looking to streamline processes, improve data collection efficiency, and enhance communication across departments. Its ease of use, extensive integrations, and responsive customer service have made it a preferred choice for various purposes, including form creation, feedback collection, event registration, and data analysis.
Simple and Intuitive Interface: Many users have praised Wufoo for its simple and intuitive user interface, stating that it is easy to navigate even for non-technical individuals. The drag-and-drop functionality allows for effortless form creation without the need for extensive training.
Helpful Customer Support: Several reviewers have commended Wufoo's customer support team for their promptness and personalized assistance. Users have reported receiving clear and concise answers to their questions, often accompanied by specific recommendations tailored to their individual forms.
Wide Range of Form Options: Wufoo offers a wide range of form options and formats, including radio buttons, checkboxes, and text fields. This flexibility enables users to create forms that cater to their specific needs and requirements. Some users appreciate the inclusion of side boxes for additional information, which helps prevent confusion and provides context for the questions being asked.
Outdated User Interface: Some users have expressed dissatisfaction with the outdated user interface of Wufoo. They feel that it lacks updates and looks visually basic and boxy, comparing it to a typewriter on plain paper.
Difficulty in Customization: Users have found it difficult to customize their forms due to hidden or hard-to-find features. They also mentioned limitations in field restrictions, making it challenging to fit all the needed content within those restrictions and causing issues with field rules.
Lack of Integration Options: Several users have mentioned limitations in communicating with other software and difficulties in exporting data from Wufoo. They desire more integration options for multiple accounts, credit card gateways, as well as improvements in transferring reports to Word or Excel.
Users have provided several recommendations for Wufoo based on their experiences. The three most common recommendations are as follows:
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Try the free version before purchasing: Many users suggest trying the free version of Wufoo to get a feel for its features and functionality before investing in a premium package. This allows users to assess whether Wufoo meets their specific needs without any financial commitment.
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Explore other potential providers: While users generally find Wufoo to be a good option, many recommend exploring other potential form building and survey options as well. They suggest considering alternatives such as Google Forms or Survey Monkey, especially if simplicity is a priority.
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Improved customization options: Several users recommend adding more options for customization in terms of aesthetics. They believe that enhancing the design customization capabilities of Wufoo would better cater to the needs of organizations and allow for more personalized forms and surveys.
It is important to note that while users appreciate the ease of use, versatility, and simplicity of Wufoo for basic form building and gathering information, they also mention areas where the platform can be improved or suggest exploring alternative solutions. These recommendations provide valuable insights for individuals and organizations considering Wufoo for their form building and survey needs.
Attribute Ratings
Reviews
(1-2 of 2)Wufoo: Budget-friendly, flexible forms
- Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
- Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
- Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
- Visual / Design: The visual UX is kind of boxy and very basic. It feels a little like typewriter on plain type paper. (You can customize the form with custom HTML, but for our applications, it's not worth hiring a designer for that.)
- Composing the form / form builder: Sometimes the user navigation & guidance in selection isn't so straightforward. You can figure it out, but it might take you a trial and miss to get exactly the option that you're looking for.
- There's a way for you to redirect your form and create conditional paths for users that move through your form - but this area is separated from the form building area itself, so it's easy to create a form and then miss this part of the form building (you have to look for it, and you have to be diligent about checking this in process as you edit your form.)
- Companies who want to automate their sales process. Our team uses Wufoo to screen applicants who want to use our services by measuring them with specific questions & qualifiers.
- Companies who want to better understand their users: Want to understand the preferences of your audience or create a survey? This is like SurveyMonkey, but better... Because it's more flexible. This can be integrated with email service providers or CRMs to create tags and custom data that will help create more customized, personalized marketing. (BIG for ROI)
- Small or large companies. This software is very budget-friendly.
- Survey templates
- 70%7.0
- Themes
- 70%7.0
- Custom logo/branding
- 70%7.0
- Changes to live survey
- 90%9.0
- Question design help
- N/AN/A
- Multiple question types
- 100%10.0
- Survey logic flexibility
- 100%10.0
- Response tracking
- 90%9.0
- Data export
- 90%9.0
- Standard reports
- 70%7.0
- Custom reports
- 50%5.0
- Analytics
- 50%5.0
- Vendor-offered crowdsourcing
- N/AN/A
- Respondent restrictions
- N/AN/A
- Access controls
- 60%6.0
- Compliance
- N/AN/A
- Positive for us: This software has saved us many, many hours and helped us systemize our business.
- Positive for our clients: This software has saved THEM many, many hours and helped us better understand their audiences or demographics when we wanted to know more.
- Typeform and Google Forms
For companies who need customizable forms software but really care about their design - Typeform is our go-to.
We rarely use Google Forms (would only use them for free-needs or internal / non-important use), mostly because we prefer the experience that we can get from Wufoo and Typeform.
- Flexible Form building: Need a checkbox? Radio? Pick one? Pick many? Wufoo has you covered.
- Form redirects & customizations: It's very easy to tell the form to redirect to a page, send an email, or share a message with the respondent upon closing the survey.
- Conditional logic & formatting: Easy to create parts of the form that only apply to applicants IF they choose a particular answer.
- Design / UX: The design and UX are kind of boxy. The look & feel of a user moving through the form without customized HTML is lackluster in an era of high-def graphics.
- The form builder could use some updating: Sometimes it's hard to see all facets of the form that you're building, so you have to enlarge your view on the screen.
- Customization options for the use: The ability to create multiple different types of questions, responses, logic, paths.
- User functions - you can choose to receive emails upon completion of a form or reports, or not be notified at all. (Great functionality)
- Drag & drop builder of the questions provides fairly easy user navigation.
- Integrations: Embedding or linking with Zapier is a fairly easy experience.
- Some drawbacks: Like visual UX design, but for clients who do not have this as a high priority, it's a good fit for the need.
Wufoo Delivers
- Ease of usage by not only our employees but ease of usage by the membership of our associations
- Wufoo takes the hassle out of form building with a simple interface that even the most novice user can understand
- Wufoo's customer service cannot be matched. They have tremendous response time and spot on assistance with any issue you may have. I have not had a problem that they did not have an answer for.
- I would like to see an area where you can build your own custom field clusters similar to their address field(s) option. It would be helpful to have that to make some of our more mundane fields quicker to load in.
- Maybe add some wysywig type editing features, ie. bold, italic, underline, etc. for the descriptions. I know HTML and it works in the text areas but it would be helpful for those in the office that do not know how to code.
- Can't think of anything else, Wufoo is darn near perfect at what it offers.
- Great reaction from our clients and employees as to the ease of use
- Higher response from our association's membership. They know when they see our forms now that they will not be complicated to fill out.
- Higher efficiency from our employees and myself after implementing an internal work order form. Our client's work is done in a more efficient and timely manner now that things have been organized through the work order form I have created.
- Membership Applications
- Conference Registrations
- Order Forms
- Internal Work Orders
- Streamlining the overall workflow by using internal work orders
- I am attempting to get my co-worker to use Wufoo as the only survey system we use in the company.
- Product Features
- Product Usability
- Product Reputation
- Implemented in-house
- Just some internal training. Basically gave a small lesson then set everyone free to explore on their own. Wufoo was so easy that not a lot of instruction was necessary.
- Self-taught
- Ease of form creation through simplified slections
- Setting form rules and page rules to further the experience beyond the basic fill out form
- None
- Updates are integrated right into the online service so they are simple
- Some additions to the text editing in the descritions