Name: x.ai
Rating: 9.4 (11 reviews)
Author: x.ai

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Functional Testing

Image Recognition

Java Technologies

Service Mesh

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Email Spam Filter

Emissions Management

Privacy Policy Generators

Enterprise

Accounting

Digital Banking

Finance and Accounting

401(k)

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Storage

Data Deduplication

Data Privacy Management

Data Science

DevSecOps

Ethernet Switches

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

IoT Device Management

Managed Private Cloud

Migration

Network Performance Monitoring

Sensitive Data Discovery

Testing Services

User Virtualization

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Content Management

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Acceleration

Sales Engagement

Sales

Secure Access Service Edge (SASE)

Security

Animation

Digital Forensics

Geographic Information

Insurance Suites

PCB Design

Physical Therapy

Tax Practice Management

Vertical-Specific

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Users highly recommend x.ai for scheduling calls and meetings. They find it to be an incredibly useful tool, especially for salespeople. According to users, x.ai can easily replace other scheduling tools due to its efficiency and convenience. They also appreciate the excellent support provided by the staff at x.ai. Users suggest starting with the personal version before considering an upgrade to the paid version. Overall, x.ai is worth checking out for streamlining scheduling processes and maximizing productivity.

Limited Meeting Capacity: Some users have expressed frustration with the technology's limitation to coordinate meetings between only 5 principal attendees, which can be a hindrance for scheduling larger meetings.

Confusion with AI Assistant: Several reviewers have reported confusion when interacting with the AI assistant, Amy, as they initially believed she was a human personal assistant. It has been suggested that Amy should clearly identify herself as a bot to avoid this misunderstanding.

Misinterpretation and Errors in Natural Language Processing: Users have encountered issues with the AI program's natural language processing capabilities, which sometimes lead to misinterpretations or errors when sentences are ambiguous or not phrased precisely.

Efficient Scheduling: Many users have found x.ai to be incredibly helpful for scheduling conference calls across time zones and between multiple companies. They appreciate that with x.ai, they can set up their preferences and start emailing Amy or Andrew, just like a human personal assistant, saving them the hassle of multiple back-and-forth emails.

No Installation Required: Users appreciate the convenience of using x.ai without the need to install anything. They find it easy to set up their preferences and communicate with Amy or Andrew via email, making it a seamless experience.

Responsive Customer Service: The stellar customer service team at x.ai is highly praised by users. They describe the team as kind, quick to respond, and typically resolving cases on the first try. Users also mention that the team is receptive to feedback and new ideas, often incorporating them into the product's features.

Users of x.ai, including the executive team, have found the product to be extremely valuable in streamlining the scheduling process for both internal and customer/prospect meetings. The AI assistant, Amy@x.ai, has been particularly effective in coordinating meeting setups for individuals located in Asia and Europe. Acting as a 24/7 personal assistant, x.ai saves users time and effort by eliminating the need for back-and-forth emails to find mutually available meeting times. This not only frees up their schedules but also reduces clutter in their email inboxes.

One of the main reasons users purchased x.ai was to streamline their scheduling workflow and reduce calendar management. With x.ai, users can selectively share their calendar availability and easily schedule meetings with others. They also have the ability to block off times they don't want to offer through the platform. This flexibility makes x.ai useful for managing both personal and work-related meetings, especially when dealing with different time zones. In fact, x.ai's AI assistants, Amy and Andrew, excel at scheduling meetings across different time zones.

Users rely on x.ai, particularly Amy, to schedule meetings and appreciate the time saved and the seamless experience it provides. By using x.ai, users are able to stay away from distractions in their email and calendar platforms, allowing them to focus on more important tasks. Additionally, clients often mistake Amy for a real person due to her human-like interaction, highlighting the effectiveness of x.ai in creating a professional image.

Furthermore, x.ai is used not only for internal team meetings but also for external customer interactions. It is frequently utilized to set up meetings with clients and prospects, enhancing the user's professional image and improving customer relationships. The platform even offers efficient setup options for different types of meetings such as on-site, in-office, video calls, or phone calls with clients. Users appreciate the convenience of not having to remember meeting details as x.ai handles all aspects of the scheduling process.

While x.ai was considered as a solution for handling administrative/assistant duties in smaller companies, it is currently not being utilized for this purpose. However, for both internal and external meetings, x.ai has proven to be an efficient tool that solves the problem of back-and-forth emails to find mutually convenient meeting times. Users have highlighted the convenience, time saved, and seamless scheduling experience that x.ai provides.

x.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.

Calendly helps organizations globally automate the meeting lifecycle by removing the scheduling back and forth, with the goal of enabling companies to close deals, hire candidates faster, and build relationships.

Standard

Teams

Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

Basic

Business

Business Plus

Add-On - Zoom Whiteboard

Add-On - Large Meetings

Add-On - Cloud Storage

Add-On Zoom Translated Captions

Add-On Audio Conferencing

Add-On Zoom Phone Power Pack

Add-On - Conference Room Connector

Add-On - Zoom IQ for Sales

Add-On - Quality of Service Subscription

Zoom Workplace

x.ai

Appointment Scheduling Software allows businesses and professionals to manage scheduling appointments. This type of software is also known as appointment booking software and online booking software.

Appointment Scheduling

Demonstration of how I use x.ai at SKEMA Business School, given to fellow SKEMA professors.


Getting started with x.ai:


* Tutorial videos
- https://help.x.ai/en/articles/3753969-watch-a-demo-video-of-x-ai
- How to sign up
- 30-minute tutorial
* Join a live training session
- https://calendar.x.ai/ammon/webinar
- Same content as tutorial video, but you can ask questions at the end

x.ai demo at SKEMA Business School

REveo & X.ai 15 Min LIVE Demo - Dynamic Showing Scheduling AI for Real Estate Brokers & Agents

Likelihood to Recommend

Support Rating

Mural

Founder, Corporate Trainer, Meeting Facilitator

x.ai 2021-04-19 15:43:08

Zendesk Sell

SVP Sales, Business Development, and Solutions Architecture

x.ai 2018-12-05 13:07:45

Slack

Dashlane Password Manager

Todoist

Director of Digital Learning

x.ai 2018-12-05 09:48:08

Rakuten Viber

Associate Partner

x.ai 2018-12-13 00:05:59

HubSpot Marketing Hub

HubSpot CRM

IBM Watson Analytics, now Cognos Analytics

Airtable

Consumer Sentiment Analyst

x.ai 2018-12-12 11:45:44

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Time slots

Cause problems

Set up meetings

Scheduling meetings

Calendar integration

Language processing

Easier to understand

Natural language processing

Isn't easy

Setting up meetings

Schedule meetings

Customer service

Better and easier

One email

Multiple companies

Service team

Reminder emails

Receiving an email

Individual emails

Home

Appointment Scheduling Software

I use x.ai to find mutually availability with people I want to meet with. It saves us from going back and forth on email to find a time, this frees up my schedule and keeps my email inbox clear. I can block time that I don't want to offer through the tool.

I can simply send a link to other person to pick a date
If the other person mentions a specific week I can quickly provide availability for that range
The tool will generate a meeting that goes directly into my calendar

One person mentioned that the zoom link isn't easy to open from the calendar appointment
Some people have been confused by using the names "Amy" or "Andrew", not realizing these are AI bots. So, I now use the "X.ai scheduler" to avoid confusion

Free
Easy to use
Saves me a lot of time/work

Frees up my time to focus on other areas of my business
The free version meets my needs as an individual user
Removes frustration from my day
Makes it easier for me to connect with more people, since I know booking meeting times is taken care of

X.ai was being used for scheduling efficiency for both internal teams and external customers.

Schedule meetings easily
Provide available meeting times
Able to provide adhoc meetings

Multiple calendar integration
Make it easier to understand
Ability to handle attendees calendars better

Saves time
Virtual assistant
Needs to be easier to understand from launch

Ops Mgr

The executive team use x.ai to schedule both internal meetings and customer / prospect meetings. Amy@x.ai (we use the professional version so it's amy@levyx.com) coordinates setting up meetings with people for me especially in Asia and Europe. Once we have an interest in having a meeting Amy works out the details and gets it on our calendar for much less than I spend on Starbucks every month. It's like having a personal assistant that works 24/7!!

Scheduling conference calls across time zones and between multiple companies. We have several partnership call where we need to schedule myself and our CEO as well as our partner and the end customer. Scheduling these type calls can require 10 or 20 individual emails. Amy just handles it for us.
There is nothing to install. Its just set up your preferences and start emailing Amy or Andrew just like you would a human personal assistant.
The x.ai team is responsive and thoughtful. Slack integration is one of the newer features that they brought to the table that was really helpful.

The technology is currently limited to coordinating meetings between 5 principal attendees with unlimited optional attendees. This cuts out things like using her to schedule 8 person board meetings where everyone needs to be there.
In some cases, it would be useful for Amy to identify herself as a bot to avoid confusion. I had one client who thought I was in LA when I was really in Nashville but kept insisting to Amy (without cc'ing me) on an in-person meeting. He thought she was just a really dense PA.

I figure Amy saves me about 3 hours a week and much aggravation.

We currently use x.ai with a small number of users, myself included. I am the one who purchased it initially as an individual user, and then eventually bought a team plan for my direct reports (4 in total) for internal and external meetings. The primary reason I initially bought it was to save time on scheduling meetings and to streamline that workflow so that I didn't have to manage my calendar as much. I now use it for that purpose and as a way to let others selectively see my calendar availability and schedule meeting with me. Our organization doesn't use x.ai broadly; it's limited to just my team.

x.ai makes it easy to initiate, schedule, and manage meetings with internal and external constituents. Especially in the case of internal constituents, scheduling is almost instantaneous on the team plan because the AI can see the available/busy schedules for anyone in our G Suite domain and schedule meetings based on my preferences and the other person's availability.
The calendar function makes it easy for me to share a limited calendar with others so that they can automatically schedule a meeting with me without having to go back and forth.
The customer service team at x.ai is stellar. They are kind, quick to respond, and typically resolve cases on the first try. They are also incredibly receptive to feedback and new ideas that often get incorporated into the product.

It is an AI program, which means there are situations where things can go off the rails because of a misinterpreted sentence or things not being phrased precisely the right way. This was especially true for me when trying to identify time zones for other guests. Because the AI can do natural language processing, it can be spoken to with normal sentences. That said, ambiguous statements can sometimes cause errors. This has become less of an issue as the product has matured, but it still crops up.
The automatic scheduling with internal constituents can be problematic if a) a person is traveling or b) that person doesn't regularly update their calendar. Because the AI is only seeing the available/busy times, it can distinguish where a person is, so if someone is traveling abroad but only has the dates marked off as all-day events (i.e. it's not blocking out time slots on the calendar) it can cause problems that require back-and-forth to fix.
It does take some getting used to for other people when using it for the first time. I've typically had to let people know that Amy and Andrew (the names of the AI bots) are, in fact, AI and not humans. While most of the time people find that funny or interesting, there are some who get a little frightened of that.

x.ai has definitely helped me manage my calendar better and has let me focus on more high-impact high-return tasks since I don't have to focus on email ping pong and schedule juggling.
Since x.ai lowered their prices ($8 per month individual, $12 per team member per month) to be more competitive, it is a significant value. I wouldn't have said that under their old pricing model ($20 per month for individual, $40 per month for team). In terms of time saved for me and my team members, it is a good ROI.

I use x.ai for my personal purpose and I have found it really useful in managing my meetings. Amy and Andrew are really good in scheduling meetings across time zones. x.ai provides really good options at the setup level that can help you save time and effort.

Ease of setting up meetings.
Follow-ups and reminders - weekly summary provided.
Very cost-effective solution.

Since I am based out of Japan, adding Japanese language functionality would definitely be good for me.
Would like the ability to forward emails to Amy and Andrew and asking them to set up meetings based on the content of the mail not originally copied to x.ai.
Would like the ability to suggest the open meeting slots before scheduling meetings.
Would like the ability to provide a daily schedule before start of the day.

For me ROI was positive since I was able to save at least 10-15 hours every month in scheduling meetings.

x.ai

Overview

What is x.ai?