TrustRadius Insights
Xactimate is widely used in the insurance industry and has become the go-to tool for property adjusters and contractors. Users find that …
Overview
What is Xactimate?
Xactimate is a property claims estimating application, supporting restoration professionals with repair process management. Xactimate was developed by Xactware, a property insurance and repair / remodeling software specialist that is now a Verisk Analytics company since the 2017 acquisition.
Recent Reviews
Pricing
N/A
Unavailable
What is Xactimate?
Xactimate is a property claims estimating application, supporting restoration professionals with repair process management. Xactimate was developed by Xactware, a property insurance and repair / remodeling software specialist that is now a Verisk Analytics company since the 2017 acquisition.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
29 people also want pricing
Alternatives Pricing
What is ChiroTouch?
ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.
Product Details
- About
- Tech Details
What is Xactimate?
Xactimate is a property claims estimating application, supporting restoration professionals with repair process management. Xactimate was developed by Xactware, a property insurance and repair / remodeling software specialist that is now a Verisk Analytics company since the 2017 acquisition.
Xactimate Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Xactimate is widely used in the insurance industry and has become the go-to tool for property adjusters and contractors. Users find that Xactimate helps them create professional estimates and reports, saving valuable time in the process. The software's industry standard codes and pricing have made it a reliable and effective option for estimating claims. By simplifying the estimation process, Xactimate allows users to write estimates consistently and quickly with fewer errors. This is particularly beneficial in situations where there is a short timeframe to meet customers' needs, such as after a natural disaster. Restoration jobs can be efficiently estimated using Xactimate, improving overall efficiency and claim performance.
One of the key advantages of using Xactimate is its ability to generate reports easily, eliminating the hassle of manual calculations. Estimators appreciate the convenience of itemizing bills for projects using this software, making it an essential tool for businesses in the industry. However, it's worth noting that while many users find Xactimate to be a valuable tool that cuts the time to generate estimates in half, others have had negative experiences with customer service and found the software to be less user-friendly. Nonetheless, Xactimate remains the recommended choice for anyone in the insurance restoration or remodeling field due to its widespread adoption as an industry standard.
Efficient Sketching and Line Item Inclusion: Many users have expressed appreciation for Xactimate's capability to sketch and include line items in both sketch view and item view. This feature has been found extremely helpful by reviewers in their estimation work, allowing them to visually represent the project and accurately calculate costs.
Standard Industry Pricing and Professional Reports: The availability of standard industry pricing as well as professional reports tailored for adjusters and customers is highly valued by a significant number of users. These pricing resources ensure that estimations are based on accurate market rates, while the professional reports enhance communication with stakeholders, providing detailed breakdowns of costs.
Easy-to-Learn User-Friendly Software: Numerous users have praised Xactimate for being an easy software to learn. Its intuitive interface and straightforward navigation system make it accessible even to those without extensive technical knowledge. Additionally, users appreciate the regular updates that introduce new tools and features, ensuring that Xactimate remains user-friendly while keeping up with industry demands.
Low Pricing for Reconstruction: Some users have expressed dissatisfaction with the pricing for reconstruction in Xactimate, stating that it is too low and does not align with market value. Several reviewers have also mentioned difficulties in getting sub-contractors to agree on prices due to this issue.
Lack of Compatibility with Apple Devices: There is a demand among users for Xactimate to be available on Apple products. Many reviewers criticize the software for not keeping up with technology, particularly by still supporting Internet Explorer as the browser for the online version. Users find it frustrating that Xactimate crashes frequently and emphasize that it is not compatible with Apple devices.
Lack of Detailed Line Item Description: Reviewers have pointed out that there could be improvements in providing a more detailed line item description in Xactimate. Many users feel that there is a lack of information regarding what is included or excluded in each line item, which hinders effective communication with insurance adjusters and leads to subjective opinions. Additionally, some users find that the program lacks specific items, materials, or labor needed for a claim, making it challenging to explain pricing to someone unfamiliar with the program.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
February 17, 2022
Great for Contractors who work with Insurance Companies
We use Xactimate to produce full roof replacement reports as well as for supplements to match Insurance Companies reports and pricing regarding roof repairs and roof replacements. Only the Supplement Division uses the software, but they also produce full reports before any work is performed, not just supplements after the fact.
- Since Xactimate is used by Insurance Companies, the pricing lists are constantly updated. This means we will almost always have up-to-date pricing that matches the Insurance Companies.
- The ability to print different styles of reports is very valuable. Depending on who the report is for, you can exclude or include certain things accordingly.
- My supplement team let me know the training styles (for the beginner course) varied wildly depending on what instructor you got. The ones who took the course twice said they learned quite a bit from taking it twice as each instructor is so very different regarding teaching styles.
- Also, I think it would be wise to have a "computer basics" quiz that each training applicant must pass before they can sign up for the training course. All my people said it was frustrating to have our company pay so much for training when the whole class was slowed down by those who weren't familiar with the basics of a computer. Example: Right click vs. Left Click
- We were able to procure over 110K worth of additional funds due to supplements submitted and approved by Insurance companies last year (2017).
We have not used any other software other than Xactimate at this time. We feel it is the most widely used software product by insurance companies and they also continue to try and improve their software regularly. Most recently, I have found out they are working towards integration of (I may be using the wrong terms for this...) photographic/scanning measurements just auto populating into the sketch window. Even the auto population of line items with other software integration would almost eliminate the need to take physical measurements in the future and drastically reduce the time it takes to generate a claim report.
November 25, 2019
Xactimate delivers on itemized bills and estimates
Xactimate is being used by our estimators to itemize bills for our projects. It is a very important software for our business and enables us to bill customers.
- Itemizes services.
- Itemizes products.
- Helps us to create scopes for projects.
- I am not aware of anything that needs improvement.
- Positively helps us to come up with an accurate to near-accurate bill for services.
- Makes charges clear to understand and read.
We have only used Xactimate 28 and 10.