Xactimate

Efficient Sketching and Line Item Inclusion: Many users have expressed appreciation for Xactimate's capability to sketch and include line items in both sketch view and item view. This feature has been found extremely helpful by reviewers in their estimation work, allowing them to visually represent the project and accurately calculate costs.

Standard Industry Pricing and Professional Reports: The availability of standard industry pricing as well as professional reports tailored for adjusters and customers is highly valued by a significant number of users. These pricing resources ensure that estimations are based on accurate market rates, while the professional reports enhance communication with stakeholders, providing detailed breakdowns of costs.

Easy-to-Learn User-Friendly Software: Numerous users have praised Xactimate for being an easy software to learn. Its intuitive interface and straightforward navigation system make it accessible even to those without extensive technical knowledge. Additionally, users appreciate the regular updates that introduce new tools and features, ensuring that Xactimate remains user-friendly while keeping up with industry demands.

Low Pricing for Reconstruction: Some users have expressed dissatisfaction with the pricing for reconstruction in Xactimate, stating that it is too low and does not align with market value. Several reviewers have also mentioned difficulties in getting sub-contractors to agree on prices due to this issue.

Lack of Compatibility with Apple Devices: There is a demand among users for Xactimate to be available on Apple products. Many reviewers criticize the software for not keeping up with technology, particularly by still supporting Internet Explorer as the browser for the online version. Users find it frustrating that Xactimate crashes frequently and emphasize that it is not compatible with Apple devices.

Lack of Detailed Line Item Description: Reviewers have pointed out that there could be improvements in providing a more detailed line item description in Xactimate. Many users feel that there is a lack of information regarding what is included or excluded in each line item, which hinders effective communication with insurance adjusters and leads to subjective opinions. Additionally, some users find that the program lacks specific items, materials, or labor needed for a claim, making it challenging to explain pricing to someone unfamiliar with the program.