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Xactly Incent

Xactly Incent

Overview

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize…

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Recent Reviews

Great Enterprise Solution

7 out of 10
December 30, 2023
Xactly has the abiltiy to process mass amounts of data in an incredibly fast amount of time. No knowledge of programming is needed and it …
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Xactly Incent Review

8 out of 10
December 22, 2023
Incentivized
Xactly Incent is being used by all of the Sales and Commissions organizations. Addresses visibility to bookings/attainment for the Sales …
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Works as promised !

10 out of 10
December 19, 2023
Incentivized
Manager for Sales Compensation and the administrator of Xactly Incent reports to me.

Provides access to close to real-time incentive data …
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Xactly right!

8 out of 10
December 14, 2023
Incentivized
We use Xactly Incent to help our team calculate commissions for our sales reps and managers globally. We're able to apply various exchange …
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Xactly Incent Review

7 out of 10
December 14, 2023
Incentivized
Xactly Incent gives us to the power to show our sales and commercial staff the precise list of contracts and amounts counting toward their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Sales compensation plan creation (79)
    7.5
    75%
  • Sales compensation process automation (77)
    7.4
    74%
  • Personalized dashboards (79)
    7.3
    73%
  • Complex sales crediting (74)
    7.1
    71%

Reviewer Pros & Cons

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Video Reviews

1 video

Xactly Incent Review: Manages Compensation Without Having To Put In Manual Tracking Work
02:31
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Pricing

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What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Xactly Incent Self-Guided Product Tours (Form Fill)

www.xactlycorp.com
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Features

Analytics and Reporting

Dashboards and scorecards for KPI monitoring and benchmarking

8.6
Avg 9.3

Sales ICM

Features around incentive compensation management for sales

7.1
Avg 8.6

Sales Gamification

Features related to gamifying sales operations.

8.1
Avg 9.0
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Product Details

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate, and manage incentive compensation—from simple to complex—and align seller behavior with revenue goals. Xactly Incent aims to help customers to:


* Reduce time spent on plan administration

* Realize higher quota attainment

* Eliminate payout errors and increase payout accuracy

* Drive better performance with commission visibility


With its integrations, companies can combine compensation data from CRM, ERP, HCM, and other critical business systems in existing stacks to provide a holistic view of program effectiveness.


Xactly’s Intelligent Revenue Platform brings together operational and intelligence capabilities, enabling users to align plan, design, manage, incent, and forecast functions into one cohesive platform. Its ability to integrate Xactly Incent across the broader revenue engine enables users to make strategic decisions with revenue data.


Other solutions include Xactly Forecasting, Xactly Extend, and Xactly AlignStar.

Xactly Incent Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Sales Gamification Features

  • Supported: Sales rep view

Analytics and Reporting Features

  • Supported: Personalized dashboards

Additional Features

  • Supported: Flexible compensation plan design: Create and manage any type of commission plan with reusable elements like rules, quotas and rate tables.
  • Supported: Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance.
  • Supported: Plan document and workflow management: Configure, track, and manage compensation processes.
  • Supported: Sales rep and manager dashboards: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.
  • Supported: Incentive statements: Detailed incentive statements for transparency and visibility at the individual or team level.
  • Supported: Commission estimator: Where a team can see how much they can earn based on opportunities.
  • Supported: Incentive plan summaries: Provides reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, and SPIF programs.
  • Supported: Data integrations: Integrate with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics and Netsuite
  • Supported: API connector
  • Supported: Single Sign-on (SSO)
  • Supported: Analytics
  • Supported: Multi-currency
  • Supported: Prior period processing: Allows for reprocessing prior periods to generate retroactive adjustments to results.
  • Supported: Advanced search capability: An optimized search designed for large data sets that allow downloading of all result types.
  • Supported: Modern user experience: Administrators can navigate through simple and visually enhanced designs.
  • Supported: Data integrations: Integrates with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics, and Netsuite.

Xactly Incent Screenshots

Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: View and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.

Xactly Incent Video

Xactly Incent lets users design and automate compensation plans, to drive profitable business, build more resilient revenue, and get sales reps back to selling.

Xactly Incent Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Spain, China, France, Germany, Brazil, Italy, Japan, Mexico, Russia, South Korea, Taiwan, Sweden, Netherlands, Norway, Canada, Poland, Slovakia, Czech Republic, Australia, Brazil
Supported LanguagesEnglish, Spanish, Chinese, French, German, Portuguese, Italian, Japanese, Spanish Russian, Korean, Traditional Chinese, Swedish, Dutch, Norwegian Bokmal, Polish Slovak, Czech

Frequently Asked Questions

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.

SAP Sales Cloud, Anaplan, and CaptivateIQ are common alternatives for Xactly Incent.

Reviewers rate KPIs highest, with a score of 8.5.

The most common users of Xactly Incent are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(397)

Attribute Ratings

Reviews

(126-150 of 268)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is used at Splunk across the Finance, Accounting, and Sales organizations. The entire organization uses Xactly for various reasons. Prior to Xactly implementation, we would calculate commissions in manual excel spreadsheets. Sales Reps did not have access to view their commissions' statements. Xactly helps to solve this problem by eradicating manual processes faced by both the Analyst and the Sales Rep. Xactly allows for automation of the entire commissions process from step A (capturing orders, codes, Professional Services, and won opportunities) to step Z (paying out commissions and viewing individual incentive statements). Because of Xactly, Splunk is able to develop strategic sales plans, track compensation plans, quarterly payout financials and various other reports.
  • Xactly Analytics reports are easy to use and help deep dive into sales numbers and financials for the company.
  • Xactly Administrators are able to easily set up the incent tool and allow for greater automation of the company's sales commissions process. Extremely user-friendly for admins.
  • Leading solutions for Splunk's business operations in order to use data to develop strategic sales plans for over 7,000 employees.
  • Xactly Incent helps to monitor and calculate monthly sales, process payments quickly and gives sales reps ability to view their incentive statements every week.
  • PPP (prior period processing) is pain staking and takes up a lot of time.
  • Currently, only the Sales Management and Executives are easily able to build reports and view team results. Sales Reps should also be given the ability to build advanced-level reports.
Xactly Incent is well suited when onboarding a new sales rep. Their information is easily saved and captured on day 1 of their hire date. This allows for important trend analysis and measuring the success of new sales reps hired over a period. Xactly Incent is a great tool for both admins and sales reps. Easy to use, friendly interface, 99% error-free processing. Xactly analytics helps provide any CFO of a company pertinent information. There are not any areas where Xactly is not well suited. Every company begins with manual procedures and eventually scales up to implement Xactly to better automate processes, calculations and important sales organization data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is currently being used by our Xactly system administrators for sales rep setups, managing quota and revenue attainments, routing sales documents, and calculation configurations. It is used by the Sales Reps to track their revenues, achievements, and payments. It replaces manual Excel spreadsheets that can be prone to human errors.

I have used Xactly Incent for over 7 years and it does have its pros and cons.
Pros: One place to view incentive statement for quotas, revenues, attainments, and payments. Easy to route and approve plan documents.
Cons: The system has so many limitations. Xactly engineers tend to focuse on non-important enhancements instead of tackling real system bug issues.


  • Can configure sales plan calculations for even the most complex of plans.
  • One central place for record keeping of quotas, revenues, payments, and plan documents.
  • Once data is updated, sales reps can view it instantly.
  • Easy to route and approve sales plans.
  • Although Xactly Incent is a great tool, it has so many challenges. It does not have drill-in features for all the data that is uploaded to the system.
  • Finalizing a monthly calculated period is quite cumbersome, and un-finalizing can be a nightmare.
  • Xactly Incent engineers focus more on aesthetic enhancements instead of day to day challenges that users face.
  • In order to un-finalize one business group, you need to reopen and unfinalize ALL business groups. This can cause issues and errors.
  • In the incentive statement, can't drill in to see what the actual draws were for. Would be helpful to see if the draw was recoverable, non-recoverable, etc.
  • Would be great if can enter bonus or payment adjustments directly similar to a draw payment.
  • When a payment amount is drilled into to see the details, there is no "close" button.
  • I wish the system would calculate final payment amount for review without having to close out the period.
Xactly Incent is well suited if you have a large sales force with complicated plans and complicated commission calculations. It is a great place to store all data for revenues, quotas, achievements, payments, documents, etc.
Where it is less useful is the reporting capabilities. It has lots of room for improvement. Also, calculations in the system can be streamlined to make them less complex. In addition, Xactly engineers tend to focus on non-important enhancements that don't have much value instead of fixing the small issues that can make a huge difference.
June 20, 2021

Excellent Tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for sales compensation in our current organization. Our Sales department uses it currently and we are working on leverag[ing] this for other departments across the organization like Customer Support, etc. We are solving monthly quota attainment using Xactly for sales reps to candid sales performance with monthly goals.
  • Sales Compensation
  • Sales Quota
  • User Interface
  • Readability
Currently, we are using Xactly for our sales compensation and sales quota attainment with monthly goals. I believe this tool is well suited for sales compensation and sales quota performance. And this tool can be less appropriate if using to track renewal sales department specific scenarios like net quota attainment or renewal MRR on monthly performance.
Ben Sanders | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is used by our company to administer the compensation plans for our Intelligence vertical. Using Incent has provided a platform for us to deploy systematically scalable solutions which simplify the administration of our plans. The use of Incent also provides us with key data points which are used in downstream reporting tools and management dashboards.
  • Economies of Scale - With Incent a plan is built once, and then it does not matter if you have 1 or 1,000 employees running on the plan. If the underlying calculations are accurate for one individual they will be for the rest as well.
  • Plan Customization - In a global environment where a sales organization can have very different goals, approaches, and methodologies depending on region, product, or team, it is important to have a range of compensation plans available to motivate in different ways. Incent provides the means to create almost any type of plan imaginable as long as it can be defined by specific rules of operation.
  • Troubleshooting - Incent is very good at crunching numbers, however when those numbers do not add up to what you are expecting, the troubleshooting process can be cumbersome.
  • Plan Administration - Once a plan is fully built there is almost no ongoing maintenance, however the initial buildout is not always intuitive. This is something that Xactly is actively working on improving, so, looking forward to the new process.
Incent is a great tool for the administration of group and rule based compensation plans. This means that each plan has specific criteria which apply in all situations in order to attain not only sales credit assignment but also the final calculation of the payment due. This also applies where employees can be grouped onto specific plans by some common metric, i.e. same position or same coverage.

Where Incent does not work well is for subjective commissions. This would be in cases where every deal sold by a rep needs to be treated differently, or every rep has their own compensation scheme, or compensations schemes are subject to multiple changes throughout the year.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Xactly to calculate commissions and provide sales visibility into their commissions. Finance is the admin and the entire sales function is the end-user. It automates the majority of our commission calculations.
  • Provide Sales visibility into their commission.
  • Provides reporting on expense by product/segment/geo/etc.
  • Allows versioning to track plan changes while keeping audit trail of historical data.
  • Reporting and analytics function isn't the most intuitive.
  • When downloading data can only download a month a time.
Xactly is great for commission plans where the calculations are relatively straightforward and the source data is clean and requires minimal mapping. It gets less useful if underlying data isn't clean or requires a high level of manipulation before commission calculation.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Xactly for tracking of commissions and ensuring that things are done on time in a structured and timely fashion. The software is intuitive and gives a clear picture of payouts. The best part is its integration with different CRM systems.
  • Ease of use and readability.
  • Accuracy and precision.
  • Good hierarchical structure for management.
  • Can download data in different formats.
  • Intuitive and user friendly.
  • Mobile app can be better.
  • Integration with Google Sheets.
  • Email alerts.
For any sales commission based organisation I think Xactly is the software to go to as this makes the payouts, calculations, tracking, accuracy and overall management pretty easy.
June 03, 2021

A great product!!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use incent to give us a daily/real time update for our current commissions and upcoming incentives. It also houses the breakdown of what we are being paid for and allows us to review and approve our incentive plans allows our company to send out updates related to commissions and incentives. It ties directly into our Salesforce platform which is a really feature as it fits in with our overall infrastructure.
  • Real time commission dash board.
  • Review commission statements.
  • Lives on the Salesforce Cloud.
  • Commission/incentive details.
  • Doesn't always load well in the mobile environment.
  • Can disconnect from our system sometimes and show incorrect data.
  • Can be slow to load.
If you have salespeople who operate in a commission environment and would like to see exactly where they stand in relation to their sales goals, then Xactly Incent is a great tool. It is very user friendly and easy to navigate and connects to the Salesforce Cloud which is fantastic.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, we are using it to do all of our commission planning and payouts. We use it primarily for our sales team. We used to have another tool before that did not solve our commission's needs. We would use a lot of spreadsheets to get answers to our questions. This pretty much eliminated all of that.
  • Easy to use.
  • Great way to track commissions.
  • Eliminates spreadsheets.
  • Kind of pricey.
Commissions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Xactly helped us to better manage our Commission structure in our fast growing sales team.
  • Easy interface.
  • Easy integration with Salesforce.
  • Easy to download reports.
  • Batch processing is slow.
  • Not able to download batch specific period.
Xactly made our Commission Management easy. Salesforce Integration was easy to set up.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am personally using Xactly [Incent] to track my commission and compensation against our annual quota. This is being used on a company wide basis across our entire sales organization to enable real time visibility to performance against quota plan
  • Ability to see performance of individual down to deal and order level
  • Ability to see your team members performance
  • Ability to drill into and search by account, AE, oppty
  • Ideal feature would include week to week change so you can see what specifically changed in the prior week to effect comp or performance
  • Inability to identify change or delta. it is a snap shot of the current time/day
Great to see performance of a large team [with Xactly Incent] and be able to drill into the actual deal/order/oppty and see all the field associated with the oppty like type of sku sold.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is being used as the enterprise-wide commission calculation and reporting tool[.]
  • Compensation statements built using Xactly Incent are very detailed and intuitive
  • Manual adjustments and PPP runs are hard to administer
Xactly Incent is well equipped to handle [a] large volume of payees.
April 26, 2021

Xactly Incent Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
[Xactly Incent is] used for most of the revenue organization.
  • Calculates complicated commissions
  • Allows users to see commissions
  • It needs to be easier to change plans/code
  • It would be nice to have a commission calculator within CRM
See previous responses
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent [is used] to calculate compensations for our sales [organization].
  • Ease of Use
  • Support
  • Documentation for the product
  • Error logging and debugging functionality
Great product to use and easy to integrate with Salesforce, once we have integrated with Salesforce by building pipelines, we never had to revisit again.
April 12, 2021

Xactly Incent review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Xactly Incent is used to calculate all the commission information for our sales people. It is used to view all the information related to total amount of incentives received in a month/year for a user. It is used in applying business process logic in order to determine the accurate compensation details of all the sales AEs.
  • Compensation calculation.
  • Business logic application.
  • Graphical representation of compensations.
  • Applying formula can be more user friendly.
  • Able to download all the compensation data instead of few.
  • More customization on incentive statement.
Xactly is great for larger sales teams who have all data tracked in a CRM system. It is easy to automate and easy to run monthly. It is less worth it for smaller sales teams that rely on more indirect data, it can get messy and harder to manage than calculations outside of Xactly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used to report quarterly incentive comp to sales professionals.
  • Breaks down quarter comp.
  • Lets me see payout for team.
  • Accurate.
  • It is not easy to see final payout amount.
  • A bit awkward to use.
Reporting quarterly IC amounts.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It’s being used by sales department for quota assignment, commission calculations and Team management (manager and above). It’s a single point platform to look at entire sales teams performance across the organization.
  • Monthly commission calculation.
  • Visibility on your numbers performance.
  • YOY growth.
  • Commission pod on first time screen.
It’s well suited for large sales departments scattered across the globe. It’s suite for companies which believes in commission structure more than base pay.
April 06, 2021

Xactly Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to administer commissions to our internal sales teams and to our our external channel partners.
  • Reporting for the individual salesperson to review their account.
  • Search functionality to look across the business for managers.
  • Customizable for the different plan types.
  • Not great for Channel Partners - they want multiple logins for one account.
  • Cannot push out statements in an automated way to external partners.
  • Integration with other systems is not easy.
It works well for internal sales teams where the individual can view their statements and the detailed deals assigned to them.
It is not as suited when paying large partners who want access to the system for multiple users. Each partner account can only be set up with one login email. We cannot automate pushing out of statements to partners using the email set up and have to manually email the statements. The Channel partner programs change quite often and not easy to update the system easily and a lot of work gets done outside of Xactly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Whole Sales Org uses Xactly to manage variable compensation. We upload comp plans at the beginning of FY and then track achievement and commissions payment on regular basis.
  • Monitor achievement on multiple metrics.
  • Consolidated team view.
  • Some basic dashboards to share with your team.
  • Inconsistent updates. Sometimes numbers are different over multiple refresh of the same page in the same time frame.
  • Dashboard feature not enough customizable.
  • Navigation through pages too slow.
  • Looking for specific transaction/record is not straightforward.
Xactly is a good source of truth for commissions management. It gives confidence to users that their payments are accurate. To present data coming from Xactly, you need to extract (export raw or screen capture) and import into a more suitable tool.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Xactly is being used as an Incentive Compensation Management system to calculate and display commissions to the sales reps. It is being used by sales reps and sometimes finance. This system can consume data from BI system, calculate commissions, and display the results on the incentive statement on a daily basis. Reps can track how their performance is throughout the month.
  • Modern user interface.
  • Simple system configuration interface.
  • Document builder (example: Comp plan agreement form).
  • Workflows (to route documents from manager to rep for approval).
  • Very informative Xactly community forum (extremely helpful in learning Xactly config rules).
  • Not flexible (cannot handle very complex comp plans. We end up entering the final commission amount to the system).
  • Limited automation (daily data import/calculation require custom Xactly Connect Code).
  • No proration built in (requires admin to type in the prorated variable pay amount).
  • Built in draw functionality does not meet business needs.
  • Does not display negative balances until you finalize (lock) the period.
  • Incentive Statements updates (every 15 mins) as you are running calculations which will display partial/wrong results to the sales reps. This limits how many calculations you can do during work hours, often requiring the admin to calculate outside of work hours. Our previous ICM product would only update statements once the calculation is done.
  • Everything is case sensitive (even your email) and orders table does not accept symbols.
  • A lot of annoying requirements when importing Excel files to the system. (A lot of trial an error until the file gets imported.)
  • Hidden settings that are not taught during training.
  • Person record errors can be very time consuming to fix as there are a lot of parts the system you have to go into to correct.
  • No multi select delete functionality (you have to delete things one by one, but you can import as much as you want).
  • IT has to rely on Xactly Support for most issues such as issues in Xactly connect integration (this has increased our time to resolve issues).
Well suited:
  • If your business only wants to feed Xactly Incent the final results (answers) and have it display them.
  • If your business does not want automation.
  • if your business wants to do everything manually.
  • If your business has simple comp plans.
Not suited for:
  • Businesses with complex comp plans.
  • Businesses that require flexibility.
  • Businesses that require detailed reporting.
  • Businesses that require proration.
March 29, 2021

Incent Product Owner

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Across the sales organization, reps, and sales management. Sales comp management tool. Sales comp analysis and management reporting
  • Commissions calculation
  • Analysis
  • Reporting
  • Reporting could be enhanced and more functionalities added.
  • Quotas by account for drill down.
I think I would go with 9 or 10. The calculation engine and logic works great. Reporting definitely has room for improvement.
March 29, 2021

Xactly Review

Timothy Noonan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We just finished implementing Incent for our Sales Team to receive their regular commission statements. It helped us adjust to our fast-growing Sales Org and is saving us lots of manual work each month. We are also beginning to implement CEA to automate that process as well.
  • There are a lot of options in Xactly, so you are usually able to accomplish anything you need.
  • They have had pretty regular updates so there are always improvements being made.
  • They have a community portal that allows you to provide ideas and vote on other people's ideas for things that aren't currently accessible in Incent.
  • They could have the ability to download more data easier. For example, you can only export a few things in Excel, it would be nice if they would expand that in more areas.
  • The formula and rule writing could be more user-friendly, maybe provide a more basic formula writing experience.
  • I would like to see more customizability on the incentive statement. There are fairly limited options and it seems like adding more options would make it more useful.
Xactly is great for larger sales teams who have all data tracked in a CRM system. It is easy to automate and easy to run monthly. It is less worth it for smaller sales teams that rely on more indirect data, it can get messy and harder to manage than calculations outside of Xactly.
March 26, 2021

My favorite app

Rob Fahy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Incent is our global commission management solution. We use it to track sales, commissions and spiffs. It is the record of truth for all things related to commission.
  • Easy to use
  • Strong reporting
  • history is easily accessible
  • Analytics. Perhaps it is available and we don't use it, but I'd like to easily see YOY comparisons of all of the data.
Well suited for managing large sales teams with complex comp plans. Incent can handle many different comp models and can be relied upon as the system of truth for all things commission related.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Xactly for commission calculations and order tracking. It is used across all of sales, which is thousands of users. I know it's being used in the United States, and I assume we also use it globally. It is considered the source of truth for payouts and for commission cases.
  • Consistent tracking.
  • Order tracking.
  • Commissions calculations.
  • Difficult to drill down when there's a clawback.
  • Doesn't always have the line item detail I need.
  • Takes ~2 weeks for early-in-month deals to hit the dashboard.
Xactly does a great job tracking our deals and calculating our quotas. When everything is going well, Xactly is a 10/10. However, when a clawback hits or if something doesn't match up, it's not easy in our configuration of Xactly to drill down to the root cause and be able to ascertain why the clawback took place. We just get a bulk line item with no explanation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For the past four years that I've used Xactly, it has been used across the entire Sales organization. I am not sure about the entire organization itself. We use it to manage our commission sales on a monthly, quarterly, and annual basis. Each sale is logged in Xactly and it will break down the commission from each plus any other add-on payouts.
  • Logs sales activity
  • Tracks individual commission
  • Breaks down monthly, quarterly, annually
  • It is not as "pretty" as some other softwares but gets the job done.
  • It is up to the AE to make sure Xactly is correct.
  • Sometimes Xactly doesn't track as thoroughly.
I enjoy it for sales as a kind of a one-stop-shop to track commissions. I do wish there was an easier way to tell if your commission is correct in Xactly vs your own reports of what you are expecting.
Luke Armstrong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by the whole Sales team to manage/understand comp plan achievement, payments, and next promotion criterion. All of our bonuses and commission are put into the platform for us to approve/deny on a per-month basis, and it gives a breakdown against yearly quota achievement so we understand where we are against promotion criteria.
  • Breakdown in % against achievements.
  • Full overview of previous achievements.
  • Central place for us to access documentation, pay slips, commission breakdown, etc.
  • Provide a place to give feedback within the platform.
  • Month/day breakdown of when criteria is hit instead of monthly.
  • A better month by month breakdown (more detail about what/who).
I really like using the tool. I’d already recommended it to previous colleagues as something that would be useful for the business I just left. Seismic is the first time I have used it but I think it's a great tool overall. Some extra features would be nice around raising issues with monthly pays, etc. It would be nice to have a workflow where you can raise questions and get them solved on the platform
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