Xactly Incent Reviews

Connect
AlignStar

We were using Varicent for 5 years prior to switching over to Xactly. We also evaluated Callidus as a consideration. All of the systems do the same thing more or less. Xactly had the better demo and when you're dealing with limited time to select and evaluated, that can often win you the deal. Xactly is very rigid, which is bad if you need flexibility, but good if you are starting out and need a good setup to get your started. If you need flexibility, then I would say Varicent is much better. Callidus is closer to Xactly from a structure perspective, but with a "newer" looking interface.

Xactly is slightly better than the similar Oracle product.

Xactly Incent offers a lot out of the box that meets our requirements. We did not evaluate any other products.

none

Before I joined Xactly Incent stack was used.
I see very good advantages with this but as mentioned in previous questions there is still scope for improvement especially connecting to different upstream and downstream applications.
Also having pre-built dashboard would make the application a better one.
Giving documentation with process flow technically will help them.

Callidus was always updated, easy to use. The previous company also gave us actionable data or availability.

Fortunately, I have only had the pleasure of using Xactly (for over 5 years now). I have no basis for comparison.

I'm not aware of the software that was used at my previous employer, but it was a lot less confusing.

Express was very slow and did not allow for a lot of customization. It is built for a small amount of transactions per month. Our company had too many sales transactions per month and our compensation plans were a bit too complex for Express. Because of this we needed to move to Incent which offered faster processing speeds and more customization.

I have not used any other incentive compensation tools. I know that, for us, Xactly is best in class. We have the ability and resources to use any tool or create one, but we trust in our partnership with Xactly and their ability to provide a useful and reliable tool that we can trust for our incentive needs.

Xactly is better UI/UX.

Reliability, Accuracy, Simplicity, "Time spent" factor. Definitely recommended product.

I didn’t select it but Xactly has better UI.

We only reviewed three products when searching for a solution.

Our organization went through a SAP ERP migration. We had access to their sales compensation solution "for free." After getting one look at it, we refused to go any further. Granted, it was 5 years go but the program was light years behind. If I remember correctly, the sales team wouldn't have had access to their data.

I have not used any other incentive programs.

Xactly is able to handle all of our business needs. They have a great community of users where Xactly is involved and listening. The support is great and less effort needed in being fully self sustainable with Xactly at your company.

We have been on Xactly Incent since 2011; I personally have not used other products other than making manual calculations offline using Excel which is a far from ideal scenario and can be prone to error.

Previously leverage Varicent (acquired by IBM) to run our sales compensation. Where Varicent was very complicated to manage and required IT resources, Xactly is the complete opposite. The tool is 100% owned and configured by the compensation team, without any need at the moment for IT support. Night and day!

We used Access databases and Excel spreadsheets prior to utilizing Xactly. Since utilizing Xactly we now have a fully automated system.

Multiple hours of manual error-prone keystrokes in Excel versus the push of a few buttons in Xactly.... which do you think would have more accurate and faster results?

I have not used other products before, but I do build an Excel database and I heard that smaller companies before their Incent implementation they start from excel too. I know how to build an excel database by myself too, but I ran into problems like the automatic calculation takes too long (after editing one cell) and it hangs the computer when it calculates. Links to and from other workbooks can also cause wrong calculations too. Xactly is better in getting the numbers correct.