InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

Score 7.1 out of 10
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

Overview

What is InsideSales.com / XANT PowerDialer for Salesforce (discontinued)?

PowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Dialer-CRM integration (14)
    8.0
    80%
  • Outbound dialing (14)
    8.0
    80%
  • Call notes & tags (14)
    7.0
    70%
  • Automatic call logging (14)
    6.0
    60%

Video Reviews

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Pricing

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N/A
Unavailable

What is InsideSales.com / XANT PowerDialer for Salesforce (discontinued)?

PowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.insidesales.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features

Preview Dialer

Features related to contact history and background, providing context for the call; displays sales intelligence for dialers.

7.3Avg 7.5

Core Dialer

Features that support sales calls with automatic dialing.

7Avg 8.0

Call Follow-up and Quality Assurance

Features that allow salespeople to understand call activity and respond/take future action based on call activity.

6.7Avg 8.0
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Product Details

What is InsideSales.com / XANT PowerDialer for Salesforce (discontinued)?

InsideSales.com Predictive PowerDialer was an AI-powered sales acceleration application that aims to help SDR teams connect with the right people at the right times. The vendor's value proposition is that PowerDialer is designed to increase the focus, engagement and productivity of reps, with the goal of enabling them to generate more sales.

The product has been discontinued.

InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Features

Dialer Logistics Features

  • Supported: Single line dialing
  • Supported: Call into server with landline
  • Supported: Call into server with VoIP "soft phone"
  • Supported: Call into server with mobile phone
  • Supported: Power dialer

Preview Dialer Features

  • Supported: Contact preview
  • Supported: Dialer-CRM integration
  • Supported: Dialer integration to social media
  • Supported: Call notes & tags
  • Supported: Automatic call logging

Core Dialer Features

  • Supported: Outbound dialing
  • Supported: Inbound routing
  • Supported: Custom caller ID
  • Supported: Click-to-call
  • Supported: Recorded voicemail drop
  • Supported: Dialer contact import
  • Supported: Campaign & list management

Call Follow-up and Quality Assurance Features

  • Supported: Sales emails
  • Supported: Follow-up calls
  • Supported: Appointment scheduling
  • Supported: Calendar sync
  • Supported: Dialer reporting & analytics
  • Supported: Dialer call recording
  • Supported: Dialer call monitoring
  • Supported: Dialer compliance

Additional Features

  • Supported: LocalPresence
  • Supported: Immediate Response
  • Supported: PowerStanding Gamification
  • Supported: Call Recording and Monitoring
  • Supported: Reporting
  • Supported: Inbound/Outbound Blend
  • Supported: Multi-Channel Communications
  • Supported: Automatic Data Sync
  • Supported: Reporting
  • Supported: Manager Insights
  • Supported: Dynamic Seek Lists
  • Supported: A.I. Models

InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Screenshots

Screenshot of Click-to-call panel in SalesforceScreenshot of Logging a call within Salesforce using the click-to-call panel.Screenshot of PowerDialer interfaceScreenshot of Live call monitoring

InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal, North America, South America, Europe, Asia
Supported LanguagesEnglish

Frequently Asked Questions

PowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.

Reviewers rate Contact preview and Dialer-CRM integration and Outbound dialing highest, with a score of 8.

The most common users of InsideSales.com / XANT PowerDialer for Salesforce (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (74)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Jonathan Ison | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
InsideSales.com was our CRM system at SeniorQuote. The system was used by the Sales/Agents, Managers and Case Management/Administration, Data Analysts as well as maintained by our IT supervisor. InsideSales.com served as our database manager of prospective and existing clients so that we did not have to spend so much time capturing and inputting information. It would be very difficult to delegate certain tasks to the respective departments without InsideSales. It made sure that all departments are "on the same page" by having all our data on one system. Speaking from a telesales perspective, I feel that InsideSales.com simplifies my work so that I can spend more time selling. The system is very easy-to-use, I want to call it "plain" at times--but I think that is the virtue of InsideSales.com: simple, straightforward, and highly effective.
  • Data Management - the system captures the information once, then you can convert the lead/prospect and just add in more info as you go--effectively streamlined.
  • Phone Calls - being able to make calls through the CRM while the person's information is in front of you--highly convenient.
  • Prospecting - easily find out number of dials, last time attempted contact, number of lead flow throughout the day, set callbacks--helps you stay on top and follow up effectively.
  • Appearance - it could look a bit more modern with a few changes to fonts and color scheme (interchangeable would be awesome).
  • Transferring Calls - seemed difficult (it could have been our phone software).
  • Notes - in the box where you can leave notes on a lead page, I wished many times that there was a "edit text" box with the Bold/Italic/Underline options as well as Left/Center/Right positioning.
InsideSales.com seems to be well suited for a team of telesales representatives and administrators. I would not want to use InsideSales if I was, let's say a real estate agent. It could be much better at financial data management as certain formulas cannot be implemented in the system and must be done with Microsoft Excel instead.
  • Increased Productivity - spend more time selling than doing other crap.
  • Lead Management - I can rely on InsideSales.com to manage who I need to call and when.
  • Office Harmony - the system can be used by multiple departments, reducing physical/verbal interaction.
To me, InsideSales.com is much more functional than Salesforce for someone who sells like me. My manager and data analyst would disagree because they feel Salesforce is much better at managing the client beyond the sale--maintaining certain dates (effective date, bill due dates..) or balancing financial data like premiums, commissions, etc. What really bothers me is our voice (agents) was not heard when they decided to switch to Salesforce. Really?? And what do you know.. sales plummeted once we changed.
Salesforce.com, Fonality, inContact Clarity
  • Capturing Data
  • Lead Management
  • Sales Process
  • Transferring Calls
  • Financial Data Management
  • Editing the fields for capturing data
  • Changing buttons
  • Reversing/Undo certain actions or editing previously entered data
I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
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