Name: xAssets IT Asset Management Software
Rating: 9.1 (1 reviews)
Author: xAssets

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Continuous Integration

Development

Higher Education

Education

Business Intelligence (BI)

Case Management

Collaboration

Document Generation

File Sync

Office Suites

Streaming Analytics

Enterprise

Accounting

Cryptocurrency Mining

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

Freelance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Virtualization

Change and Configuration Management

Cloud Storage

Digital Experience Monitoring (DEM)

Disaster Recovery

Disaster Recovery as a Service (DRaaS)

Enterprise Printing

Fraud Detection

IT Service Providers

Incident Response

Integration Platform as a Service (iPaaS)

IoT Security

Managed Security Service

Message Oriented Middleware

Network Performance Monitoring

Open-Source Database

Penetration Testing

Phishing Detection and Response

Routers

Sensitive Data Discovery

Virtualization Management

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Mobile Marketing

Personalization Engines

Public Relations (PR)

Retail Media Advertising

Social Media Management

Survey & Forms Building

Technology Review

Video

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Security Posture Management

Security

Clinical Trial Management

Interior Design

Law Practice Management

Nonprofit Advocacy

OSS/BSS (Operations Support/Business Support)

Practice Management

Real Estate Property Management

Vertical-Specific

medium

small

Basic

Standard

Advanced

GLPI Network Cloud

GLPI

IT Service Management (ITSM)

Incident and problem management

ITSM asset management

Change management

Organize and prioritize service tickets

Expert directory

Self-service tools

ITSM collaboration and documentation

ITSM reports and dashboards

Configuration mangement

Asset management dashboard

Change requests repository

Service-level management

Teclib

large

Free (up to 100 assets)

Additional Help Desk Agents

Lansweeper

IT Asset Management

Software and hardware inventory tracking

License management

Asset lifecycle monitoring

Asset relationship management

Top Rated 2023

TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies.

TOPdesk

Service restoration

Subscription-based notifications

Policy and contract enforcement

Change calendar

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Business

Premium

Corporate

Remote Access

TeamViewer

Remote Desktop

Remote Administration

Screen sharing

File transfer

Instant message

Secure remote access with Smart Card authentication

Access to sleeping/powered-off computers

Over-the-Internet remote session

Initiate remote control from mobile

Remote management of servers & workstations

Remote Active Directory® management

Centralized management dashboard

Session record

Annotations

Monitoring and Alerts

Multi-platform remote control

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.

Starter

Growth

Freshservice

Freshworks Inc

ManageEngine's AssetExplorer is an IT asset management solution.

ManageEngine AssetExplorer

Contract management

ManageEngine AssetExplorer ManageEngine IT Asset Management

ManageEngine, A Div of Zoho Corporation Pvt Ltd

AlienVault OSSIM

Security Information and Event Management (SIEM)

Centralized event and log data collection

Correlation

Event and log normalization/management

Deployment flexibility

Integration with Identity and Access Management Tools

Custom dashboards and workspaces

Host and network-based intrusion detection

Data integration/API management

Behavioral analytics and baselining

Rules-based and algorithmic detection thresholds

Response orchestration and automation

Reporting and compliance management

Incident indexing/searching

AT&T Cybersecurity

ServiceNow IT Asset Management

Likelihood to Recommend

ServiceNow

BMC Track-It!

Support Rating

BMC Software Inc.

KACE Systems Management Appliance (SMA)

Usability

Quest Software

Ivanti Neurons for ITAM

Ivanti

KACE Asset Management Appliance

Asset Panda

Likelihood to Renew

SAP Enterprise Asset Management

ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management.

ServiceNow IT Service Management

Availability

Performance

Online Training

Implementation Rating

Product Scalability

Ivanti Neurons for ITAM (formerly Ivanti IT Asset Management Suite) consolidates IT asset data and lets users track, configure, optimize and strategically manage assets through the full lifecycle. The solution's configurable design helps users define and follow workflows or implement out-of-the-box processes.

Micro Focus Asset Management X (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.

OpenText Asset Management X

Microsoft SQL Server

Enterprise Edition

Express Edition - free for one user

Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based permissions and notifications allow tasks to be allocated across team members. If the user wishes to host Spiceworks apps and tools locally, then they are free. For cloud-based service, Spiceworks bills $12 per IT user per month, or $10 monthly per user if paid annually.

Spiceworks was founded in 2006 and is headquartered in Austin, Texas, also with a European headquarters in London (since 2012), and is generously backed by multiple investors, most notably Goldman Sachs.

All Tiers

Spiceworks Help Desk