Name: XLDent
Author: XLDent

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Data Privacy Management

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Secret Managers

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

WAN Optimization

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Community

Computer-Assisted Translation

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

Microsegmentation

Security

Animation

Chargeback Management

Chiropractic

Construction Management

Tax Practice Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Azurepath

Azurepath, LLC.

Webtrends Social

Webtrends

QuickMeasure OnScreen

Tally Systems

ProphetLine for Windows

ProphetLine

Help.com

Distribion

Distribion, Inc.

CoffeeCup Responsive Email Designer

CoffeeCup Software, Inc.

SAP Business Rules Management

Trackur

Cisco Virtualization Experience Infrastructure

Cisco

### Customer Support
Users generally agree that XLDent's customer support is a strong point of the software. Reviewers appreciate the ease of use and trainability of the system, coupled with the responsive and helpful customer service team. While some users express frustration at times with certain limitations or responses from the support department, overall, there is a consensus that XLDent provides good customer support that enhances the user experience. The positive working relationships established with the support team and the software's ability to meet users' needs contribute to a generally favorable view of XLDent's customer support capabilities.

### Employee Training
Users generally find XLDent's employee training features easy to use and effective for onboarding new hires. The software's user-friendly interface and online training videos have been particularly praised for simplifying the learning process for new employees. Reviewers appreciate the simplicity of the platform, noting that it minimizes the learning curve and allows for a smooth transition for new team members. The consistent updates and additional features have also contributed to a positive experience, with long-term users expressing satisfaction with their choice of software for employee training.

### Patient Management
While some users appreciate the customizability in various modules of XLDent's software, others express concerns about certain aspects of patient management. Feedback highlights challenges with generating specific patient lists, navigating treatment plans within patient charts, and the complexity of accounting for individual patients within a family. Additionally, users find the patient portal's web access and statement messaging to be areas that could be improved for better patient experience. Despite these criticisms, there are also suggestions for enhancements such as incorporating patient preferred pronouns and customizing the scheduling system to display patient age and insurance type.

### Treatment Planning
Some users appreciate XLDent's treatment planning features for their ease of use in creating and managing patient charts and x-rays. However, others find the navigation within treatment plans cumbersome, requiring multiple steps to complete tasks. The mixed feedback suggests that while some users find the treatment planning capabilities beneficial, there are areas that could be improved to enhance the overall user experience.

### Charting and Records
While some users appreciate XLDent's charting and records features for their customizability and appointment management capabilities, others have raised concerns about the platform's inefficiencies in integrating business transactions with clinical data. The software's ability to create treatment plans and view X-rays easily is noted as a positive aspect, but the lack of detail in tooth charting and the potential risk of patient records being easily deleted are areas of improvement highlighted by users. The mixed feedback suggests that XLDent's charting and records functionality may require further enhancements to meet the diverse needs of dental practices.

Easy to use: Many users found XLDent easy to use, making it simple for their office to manage patient appointments and coordinate with customized templates for efficiency and accuracy. The appointment book feature was great for managing patient appointments, and the charting feature allowed for easy creation of treatment plans with a view and send X-rays and photos that were simple to use.

Customizable modules: Several reviewers appreciated the customizability in many modules of the software, providing them with the opportunity to tailor the software to their specific needs. This allowed them to optimize their workflows according to their preferences.

Good customer support: Some users praised XLDent's customer support team, who were friendly, helpful, and quick to respond to any issues or questions they had. They considered this an important factor in ensuring smooth operations at their dental offices.

Inefficient Workflow: Some users have reported that the software requires too many clicks to complete a task, making it cumbersome and inefficient. This has been mentioned by several reviewers who feel that the software could be more streamlined.

Limited Charting Features: Reviewers have expressed concerns about the software's charting features, particularly when charting incipient and primary decay. Some users wish for more detail with partials. Multiple users have stated this as an area of improvement needed.

Difficult Accounting and Billing: Several users have reported difficulties with the accounting and billing features, including confusing statements that are not customizable. Additionally, insurance codes are not easy to tweak, which can lead to inaccuracies in billing.

XLDent offers their extensible practice management system for dentists, as well as their other modules (e.g. imaging) to support dentists and orthodontists.

XLDent

Dental Software provides the needed administrative and clinical operational support distinct to dental practices while also offering elements like electronic claims, document management, prescription support, etc. Dental Software suites contain financial management and profitability coaching, as well as admin training and support modules.

Dental

XLDent Dental Software Demo - Treatment Plans

XLDent Dental Software Demo - Perio Charting

XLDent Dental Software Demo - Appointment Book

XLDent Quick Demo

XLDent Products and Services Review

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Dental Software

XLDent

Overview

What is XLDent?