TrustRadius Insights
Easy to use: Many users found XLDent easy to use, making it simple for their office to manage patient appointments and coordinate with …
Overview
What is XLDent?
XLDent offers their extensible practice management system for dentists, as well as their other modules (e.g. imaging) to support dentists and orthodontists.
Recent Reviews
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Get StartedProduct Demos
XLDent Products and Services Review
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XLDent Quick Demo
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XLDent Dental Software Demo - Appointment Book
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XLDent Dental Software Demo - Perio Charting
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XLDent Dental Software Demo - Treatment Plans
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Product Details
- About
- Tech Details
What is XLDent?
XLDent Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy to use: Many users found XLDent easy to use, making it simple for their office to manage patient appointments and coordinate with customized templates for efficiency and accuracy. The appointment book feature was great for managing patient appointments, and the charting feature allowed for easy creation of treatment plans with a view and send X-rays and photos that were simple to use.
Customizable modules: Several reviewers appreciated the customizability in many modules of the software, providing them with the opportunity to tailor the software to their specific needs. This allowed them to optimize their workflows according to their preferences.
Good customer support: Some users praised XLDent's customer support team, who were friendly, helpful, and quick to respond to any issues or questions they had. They considered this an important factor in ensuring smooth operations at their dental offices.
Inefficient Workflow: Some users have reported that the software requires too many clicks to complete a task, making it cumbersome and inefficient. This has been mentioned by several reviewers who feel that the software could be more streamlined.
Limited Charting Features: Reviewers have expressed concerns about the software's charting features, particularly when charting incipient and primary decay. Some users wish for more detail with partials. Multiple users have stated this as an area of improvement needed.
Difficult Accounting and Billing: Several users have reported difficulties with the accounting and billing features, including confusing statements that are not customizable. Additionally, insurance codes are not easy to tweak, which can lead to inaccuracies in billing.