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Xoom, a PayPal Service

Xoom, a PayPal Service

Overview

What is Xoom, a PayPal Service?

Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.

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Recent Reviews

TrustRadius Insights

Xoom has been highly praised by users for its ability to quickly and conveniently send funds internationally, making it an invaluable tool …
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Xoom

8 out of 10
April 29, 2022
Incentivized
Xoom is a cheaper way to transfer money from a sender's debit or credit card to a recipient's bank account. It allows you to send money to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Xoom, a PayPal Service?

Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

TV PayPal + Xoom Spot Demo Reel

YouTube
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Product Details

What is Xoom, a PayPal Service?

Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.

Xoom, a PayPal Service Integrations

Xoom, a PayPal Service Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(41)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Xoom has been highly praised by users for its ability to quickly and conveniently send funds internationally, making it an invaluable tool for sharing money with family, friends, and colleagues. With fast transactions and automatic currency exchange, Xoom is a reliable option for sending and receiving money both domestically and internationally. Users appreciate that Xoom can be used with a verified PayPal account, eliminating the need to create a new account. The 24x7 customer service has received accolades for its responsiveness, ensuring that users can quickly resolve any issues or concerns they may have.

Moreover, Xoom's cost-effectiveness stands out as a major advantage. It provides a seamless way to transmit money from a sender's debit card to a recipient's bank account, saving users time and effort. Businesses have especially found value in using Xoom for payments to suppliers, as it offers quick and low-cost transactions across different regions. Freelancers also benefit from Xoom's services, particularly when receiving payments from US clients or settling bills internationally. Additionally, Xoom's association with PayPal adds an extra layer of security and trust for users. Overall, Xoom serves as a trusted payment service that simplifies international monetary transactions for both personal and business purposes.

Reliability: Users have consistently found the platform reliable, with many reviewers stating that they have experienced no issues in sending money internationally and domestically to any bank account at any time.

Currency exchange function: The currency exchange function provided by Xoom is highly valued by users, as it eliminates the need to worry about currency conversions. Several reviewers have mentioned this feature as a key advantage of using Xoom for their money transfers.

Frequent updates during transactions: Many users appreciate the frequent updates provided by Xoom during the transaction process. This enhances transparency and keeps them informed at every step. Reviewers find these updates helpful in tracking their transfers and ensuring a smooth experience.

Long Delivery Time: Many users have expressed frustration and inconvenience due to longer delivery times for their packages when using Xoom. Some reviewers have mentioned that it took significantly more time than expected to receive their deliveries.

High Transfer Fees: Several reviewers have raised concerns about the high fees charged by Xoom when trying to add funds to a new card. This has made it more expensive for users to transfer money compared to other alternatives in the market.

Lack of Awareness: A significant number of users have reported that they had never heard of Xoom before researching, indicating a need for better marketing efforts from the company. Increasing awareness about its services through effective marketing strategies would help attract more customers.

Attribute Ratings

Reviews

(1-17 of 17)
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Corwin Barlow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.
Carter Halliday | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have not engaged in any other online payment service since we deployed Xoom. The performance and relations with the service provider have contributed to positive production. They do not share our company's financial information with any other institution. They regularly update us on the transactions that take place through email. The system calculates fees for transactions instantly so that the buyer or the seller can confirm before making any payment.
Saurav Chakraborty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have found xoom to be most efficient in terms of real time processing. The money gets deposited faster than any other service providers I have used. The exchange amount is quite competitive when compared with others and its association with Paypal provides an added layer of security. Quick, competitive and efficient
Avinash Saklani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is a safe and secure payment gateway that is available and accessible in almost every country in the world. Moreover, It is provided by a trusted company that is PayPal. You can accept/transfer money from any country directly into your bank account without any major glitches or currency exchange issues. It is best as compared to other services.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Wise (formerly TransferWise)
In my personal opinion, Xoom is tailored for bigger money transfers compared to Revolut or TransferWise. Depending on the currency and country where we are focusing, the cost of transferring money could be smaller with Xoom (mainly in the US) or actually similar/worst. In terms of user interface and accessibility, the three tools compare quite equally.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xoom has similar features as Venmo and PayPal but it is more advanced and easier to use. There are more options and flexibility when it comes to Xoom compared to its competitors and it's backed by the reputation and name of PayPal which makes consumers trust it more.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Xoom has worldwide coverage - most of the competition doesn't. Also, converting currency is painful in other apps. If only the markup fees were lower, Xoom would be a killer service!
Samantha Huskey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our team has preferred Xoom because it is an efficient and safe way to transfer funds. We are able to be as detailed as necessary with every transaction, which gives us the confidence of knowing where our money is going. We appreciate the ease of use and the free initial account when signing up.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Stripe
We also use a payment service called Stripe for credit card payments. The services are similar but offer different advantages. Overall the service stacks up well against them in the fact that we can integrate the payments easily, allow for payments by phone and most users are familiar with PayPal services and how they work.
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