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Xref

Xref

Overview

What is Xref?

Xref - Reference CheckingIn a busy talent acquisition team, switching between tools and continuously re-key candidate information can be time-consuming. So Xref is a cloud-based online candidate referencing workflow tool that allows prospective employers to conduct pre-employment reference checks on…

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Learn from top reviewers

Xref - Universal Review

Rating: 10 out of 10
April 28, 2022
IncentivizedVetted ReviewVerified User
We use Xref as Easy to use automated reference check system, this helped us time saving and hustle free process when it come to reference checks. candidate get to pop up the...
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Charlie Liu
Partner - Human Resources
Talent Acquisition Partner / HR Projects
Universal Music Australasia
Xref2 years of experience
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Pricing

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Xref

Xref

N/A
Unavailable

What is Xref?

Xref - Reference Checking In a busy talent acquisition team, switching between tools and continuously re-key candidate information can be time-consuming. So Xref is a cloud-based online candidate referencing workflow tool that allows prospective employers to conduct pre…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xref.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

GstarCAD-demo: Onbekende tekening bekijken met Xref en ontbrekend tekstfont

YouTube
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Product Details

What is Xref?

Xref - Reference Checking


In a busy talent acquisition team, switching between tools and continuously re-key candidate information can be time-consuming. So Xref is a cloud-based online candidate referencing workflow tool that allows prospective employers to conduct pre-employment reference checks on suitable candidates. With operations across Australia, Canada, UK and Singapore, Xref has over a million users across 195 countries and is available across the globe.


Xref aims to transform reference checking to add strategic value to the hiring process while saving time and money for employers and protecting them from breaches of privacy, discrimination and reference fraud.

Xref’s capabilities include:

  • Customisable, multi-language questionnaires,

  • Bulk references: Useful for referencing multiple candidates quickly, all at once

  • End-to-end progress tracking

  • Automated reminders to candidates and reference providers

  • The highest global security standards, with ISO 27001 certification

  • Multi-region data storage to ensure your data is housed in your local region.

Xref Features

  • Supported: Fraud Protection - The Xref algorithm detects potentialy fraudulent activity, so employers can be confident about the credibility of referees and their responses.
  • Supported: Tailored Questionnaires - The Xref Customer Success team help to create tailored questionnaires, ensuring the right questions generate the insights needed to make informed hiring decisions.
  • Supported: Detailed Reports - Xref requests end with a PDF report of the feedback provided, offering an analysis of all data and a screen record of responses.
  • Supported: Faster Turnaround - The average Xref reference takes around 18 hours and can be completed outside of business hours, to reduce the risk of losing the best talent to more efficient competitors.

Xref Screenshots

Screenshot of About XrefScreenshot of How it worksScreenshot of Why users love us

Xref Video

Discover the benefits of the Xref platform

Xref Competitors

Xref Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAustralia, New Zealand, North America and Canada, UK
Supported LanguagesCanadian French, Danish, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish,

Xref Downloadables

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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

XRef has been highly praised by users for its ability to significantly reduce the time and effort spent on chasing referees for reference checks, improving efficiency. Users appreciate the platform's features that allow them to ask specific questions in reference checks and the ease of access for themselves and referees. XRef has improved the efficiency of the hiring process by providing faster reference responses and saving time for recruiters and hiring managers.

One of the key use cases of XRef is that it allows candidates to be involved in the reference process, resulting in quicker completion. This is particularly beneficial for international reference checks, as it eliminates challenges of time differences and difficulty in contacting referees. The system's automatic emails and reminders also streamline the reference checking process and ensure timely completion.

XRef's features enhance compliance and improve the overall quality of reference checks. The platform's ease of use and ability to view ratings at a glance make it user-friendly for recruiters and hiring managers. By eliminating the need for manual reference checks, XRef saves significant time and effort. The platform's security measures provide peace of mind and ensure the credibility of references.

Furthermore, XRef's statistics and reporting capabilities provide valuable insights and improve the reference checking process. The platform's customizable questionnaires allow recruiters to ask the right questions and gather relevant information. It has been particularly beneficial for high-volume recruitment, allowing for quick and efficient requests of multiple references.

Overall, users find that XRef is a time-saving tool that is easy to use and provides well-designed templates with a user-friendly interface. It helps make reference checking professional and efficient, leading to better hiring decisions.

Time and Cost Saving Solution: Many users find Xref to be a time and cost-saving solution for their recruitment team, with some stating that it has been instrumental in streamlining the reference check process. They appreciate the convenience of sharing information with managers and streamlining the overall recruitment process.

User-Friendly Software: The software is praised for being user-friendly, making it easy for users to collect the reference checks needed for applicants. Some reviewers mention that they appreciate not having to worry about follow-up emails or spending too much time with each reference, as Xref simplifies the process and eliminates manual tasks.

Excellent Customer Service Support: Users highly praise the customer service support provided by Xref. They find the customer support team approachable, reliable, and dependable. Several reviewers mention that they received timely assistance whenever they encountered any issues or had questions about using the software.

Slow Performance: Some users have reported that the X-Ref system can be slow at times, especially during the verification code process. This delay in loading and response time has caused frustration for some users.

Complicated Editing Process: Users have expressed difficulties with editing or making changes to criteria and questionnaires in X-Ref. They find the process complicated and time-consuming, leading to inefficiencies in managing reference checks.

Inconvenient PDF Merge: One user mentioned the inconvenience of having to download and merge two separate reference checks into a single PDF document before sharing it with a hiring manager. This additional step adds unnecessary complexity and extra effort for users.

Based on user reviews, Xref receives the following recommendations:

Invest in this product for enhanced candidate experience and efficiency. Users suggest investing in Xref to improve the candidate experience and increase efficiency, especially in fast-paced organizations. Recruiters, hiring managers, and candidates have found the tool to be simple and fresh, making reference checking easier and more streamlined.

Consider Xref for Canadian companies, particularly in medical staffing. Several users recommend Xref specifically for Canadian companies, highlighting its ease of use and effectiveness in the medical staffing industry. The tool's seamless integration feature and modern approach to automating reference checks are also appreciated.

Great for high-volume recruitment with gold star customer service. Users find Xref highly valuable for high-volume recruitment needs. They appreciate the time-saving capabilities of the tool, allowing them to verify a large number of candidates efficiently. Additionally, many reviewers mention the exceptional customer service provided by Xref, further enhancing their experience with the product.

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(1-1 of 1)

Xref - Universal Review

Rating: 10 out of 10
Incentivized
April 28, 2022
CL
Charlie Liu
Talent Acquisition Partner / HR Projects
Universal Music Australasia (Music, 51-200 employees)
Vetted Review
Verified User
Xref
2 years of experience
View profile
Use Cases and Deployment Scope
We use Xref as Easy to use automated reference check system, this helped us time saving and hustle free process when it come to reference checks.

candidate get to pop up the details and their reference will be put in and we get our reference check with no time. and in their own time suitable
Pros
  • Easy to use
  • Security on login
  • Automated
Cons
  • Customise our own questions
  • add on other checks and bankruptcy etc as add on package.
  • The File download can the name be auto update the candidate name and role apply would be useful.
Likelihood to Recommend
Company looking for easy to use trouble-free, user friendly. automation with regular reminders to both candidates and referees to ensure the details are completed. Quick turnaround time.

When it comes to the company that requires customization of the questions or on the special area to check all the time, Xref reference may lack that area.
Most Important Features
  • obtaining timely and accurate references
  • flagging some potential fraud situations, saved us time and hassle
  • Quality of references
Return on Investment
  • Positive: ROI saving us money
  • Turnaround of reference positive
  • Con, maybe they can looking in to integrating some of ATS for us eg: Jobvite can easy one button send the xreference
Other Software Used
Workday Human Capital Management, Parallels Desktop, Cornerstone OnDemand, Facebook Business Manager (formerly Pages Manager)
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