You will not be disappointed with Yardi Breeze!!!
- Ease of Use and Setup
- Customer Support
- Customization
- Online Webinars
Cons
- Geared more toward residential
- Rent Cafe Confusion
- Haven't seen anything negative or positive as yet
Yardi Breeze is a real estate property management software solution, from Yardi headquartered in Santa Barbara. The solution is designed to enable users to administer all elements of managing commercial, residential, multi-family / low income, and association properties, and also…
Yardi Breeze is a property management solution with specific editions supporting a variety of use cases, including residential, commercial, associations, self-storage centers, as well as Public Housing Association (PHA) and affordable housing communities. It is presented as a relatively streamlined and affordable alternative to Yardi’s flagship Voyager property management solution, though it is still designed to support all property management related functions.
Yardi Breeze provides an interface and workflows for managing basic property management functions, like rent collection and lessee payment portal, and it enables users to centralize communications with tenants, market properties online and via its associated MLS service RENTcafe.com, as well as organize maintenance requests.
The platform also provides basic accounting functions with a general ledger, AP/AR management and analytics, and vendor invoicing. For multi-tenant locations Yardi Breeze enables users to create custom expense pools and allocate expenses to tenants, as well as set up flexible common area maintenance (CAM) schedules and assign community tasks to tenants.
Through the portal, tenants can pay their rents online, and receive notifications when rent is due, or late. Users can also set up recurring payments, and manage delinquencies.
Properties can be managed by owner, or fraction ownership. Report packets and financials can be customized by owner, and property performance can be compared one against another in a portfolio.
The higher tier service, Breeze Premier, includes additional add-ons, such as a portal for commercial tenants meant to make managing payments and community experience easier, and a CRM tool: an investor portal to provide access to key metrics and documents.
Yardi was founded in 1982 and is headquartered in Santa Barbara, boasting over 40 offices and 6,500 employees worldwide, as well as a number of applications supporting real estate investment management and property management solutions.
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Yardi Breeze is highly regarded for its ability to simplify accounting tasks and streamline property management processes. Many small real estate businesses have found value in using Yardi Breeze for their accounting needs. The software effectively organizes rental information in a centralized location, making it a game-changer for managing rental properties.
Users appreciate the user-friendly interface and comprehensive help guides that assist with tasks such as creating GL accounts, generating financial statements, and providing clients with the necessary information. Yardi Breeze's integration with RentCafe has significantly reduced the number of balance inquiries made through phone calls. However, some residents have reported difficulties navigating RentCafe.
Overall, users are satisfied with the software as it streamlines workflows, saving them valuable time. It automates tasks like rent and late fee postings while also facilitating online rent payments and work order submissions. In addition, Yardi Breeze consolidates property, tenant, and unit information, simplifying tracking and management processes.
The ability to access Yardi Breeze remotely without connectivity issues has improved efficiency for on-site managers. Users appreciate the reporting features, which enable them to keep owners informed through emailed reports and an owner's portal.
While there have been some concerns raised about customer support response times and specific accounting functions, overall feedback for Yardi Breeze remains positive. Users recommend it for its powerful features, ease of use, and ability to streamline various property management tasks.
Visually Appealing and Easy to Navigate: Many users have praised the Yardi Breeze interface for its visual appeal and ease of navigation. Numerous reviewers have commented on how they appreciate being able to access different pages directly from the dashboard and personalize their dashboard to suit their needs.
Helpful Customer Support: The chat button feature in Yardi Breeze has received high praise from users, with many stating that it provides quick and helpful customer support. Users value the ability to easily connect with representatives through chat whenever they need assistance or have questions.
User-Friendly and Easy to Learn: Yardi Breeze is considered user-friendly and easy to learn by numerous reviewers, especially when compared to other property management software options. Users appreciate that they can quickly grasp how to navigate through the software and perform various tasks without extensive training or prior experience.
Not User-Friendly: Many users have found the software to be not user-friendly and have encountered difficulties with certain functions, such as resolving tenant ledger issues and using the AP feature.
Poor Customer Support: Users have reported difficulties with support, including unhelpful responses and difficulty escalating issues. Some users have expressed dissatisfaction with customer support, particularly the lack of phone support.
Lack of Integration and Missing Features: Several users have mentioned limitations and missing features in Yardi Breeze, such as the inability to pull comprehensive reports and the lack of integration with third-party programs. Additionally, users feel that the software lacks fundamental features for property managers, such as CRM integration with QuickBooks, and the ability to link with third-party programs.
Users commonly recommend Yardi Breeze for its compatibility, ease of use, and pricing. They find the software comprehensive, easy to use, and affordable for property management. Additionally, users suggest having a knowledgeable team for setting up properties in Yardi Breeze. Smaller property owners/managers are particularly recommended to consider Yardi Breeze. Although some users think it is a good system for larger companies, they also mention that it might be too expensive for small businesses starting out. Overall, users frequently recommend Yardi Breeze for efficiently managing properties and finances.