Yealink Conference Phones

Yealink Conference Phones

Score 7.0 out of 10
Yealink Conference Phones

Overview

What is Yealink Conference Phones?

Yealink provides three models of conference phone: CP960, CP920, and IP CP860.

IP CP860 is a diamond-shaped tabletop phone that offers HD voice quality, five-party conferences, joint calls, meeting recording and playback, etc.

CP920 is designed for small to mid-sized...
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Recent Reviews

Value for Money

9 out of 10
January 27, 2023
The Yealink Conference Phoness are used in every department at the universty. In my department, it is our main lines. We use it to answer …
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Reviewer Pros & Cons

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TF
Tori Francis
Telecommunications Specialist
Waldorf University (Marketing & Advertising, 201-500 employees)
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Product Details

What is Yealink Conference Phones?

Yealink provides three models of conference phone: CP960, CP920, and IP CP860.

IP CP860 is a diamond-shaped tabletop phone that offers HD voice quality, five-party conferences, joint calls, meeting recording and playback, etc.

CP920 is designed for small to mid-sized meetings. It is Y-shaped and offers 20ft 360-degree microphone pickup.

CP960 is designed for mid to large-size meetings. It is also Y-shaped and offers 20ft 360-degree microphone pickup, but pickup distance can be increased up to 60ft using a pair of wireless microphones.



Yealink Conference Phones Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

 (12)

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Reviews

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January 27, 2023

Value for Money

TF
Tori Francis
Telecommunications Specialist
Waldorf University (Marketing & Advertising, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
The Yealink Conference Phoness are used in every department at the universty. In my department, it is our main lines. We use it to answer incoming calls and make outgoing calls, transfers, etc. There are sometimes connection issues associated with the line. Often times we have to reboot. Maybe this is a malfunction on our end. However, besides this issue, the Yealink Conference Phones have been a great help in our telemarketing areas- raising funds for student scholarship, sports teams etc.
Pros and Cons
  • Ease of accepting incoming and making outgoing calls.
  • Good directory system
  • Good redial and voice message system
  • Transferring calls.
  • Wiring contingencies
  • network and connection issues in remote areas
Likelihood to Recommend
Whenever the university gets incoming calls, we can easily transfer the calls to other departments. Being in a remote area, we have to dial the code to make the long distance calls. Otherwise, the Yealink Conference Phones works great.
Most Important Features
  • Easy voice pickup
  • Effective microphone array,
  • Effective conferencing support
Return on Investment
  • Saved our company a lot of money.
  • Little to no annual modification needed.
  • Easy to add new lines to directory.
Other Software Used
Cisco 5520 Wireless Controller, Yeastar Workplace, Cisco 4000 Series Integrated Services Routers (ISR 4000)
September 21, 2019

Yealink Conference Phones get the job done!

Verified User
Engineer in Information Technology
Airlines/Aviation Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Yealink Conference Phones are being used across our entire organization. It helps us stay in touch with both our internal employees, as well as external customers that require support and customer service. These phones ensure that we are able to communicate in a prompt manner and keep our day-to-day operations moving right along.
Pros and Cons
  • Easy-to-use menu interface
  • Bright and clear screen
  • Excellent call quality
  • Admin menu options could be easier to reach.
  • Programming via the web interface requires some advanced knowledge.
  • Rebooting the phone takes a little longer than previously used systems.
Likelihood to Recommend
Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.
Return on Investment
  • Helps the organization conduct meetings over the phone, rather than meeting in person.
  • Saves time to be able to communicate in a quick, thorough manner.
  • Helps everyone stay in touch and eliminates potential business downtime.
Alternatives Considered
We have used Aastra and Grandstream phones as well. The build quality and overall ease-of-use was not as good as the Yealink Conference Phones. Yealink simply works and does not require technical knowledge after it has been set up. The other phones needed more frequent reboots and configurations to get them to work properly.
Support Rating
7
I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.
Other Software Used
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