YetiForce CRM Reviews

1 Rating
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Score 9.0 out of 100

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Reviews (1-1 of 1)

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June 04, 2019
Michael Brennan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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YetiForce delivers a great and fully functional CRM solution - for free. It is fully customizable. Our company has been using it for the past year as our preferred CRM mainly for the outreach to potential clients. We are extremely satisfied and we are currently planning its deployment as the primary CRM solution company wide.
  • Detailed customization
  • Stability and speed
  • Customer support
  • Lack of documentation
  • No auto updates
  • Server requirements
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Read Michael Brennan's full review

YetiForce CRM Scorecard Summary

Feature Scorecard Summary

Customer data management / contact management (1)
9
Workflow management (1)
9
Territory management (1)
9
Opportunity management (1)
9
Integration with email client (e.g., Outlook or Gmail) (1)
8
Contract management (1)
9
Quote & order management (1)
8
Interaction tracking (1)
8
Case management (1)
8
Call center management (1)
8
Help desk management (1)
8
Lead management (1)
8
Email marketing (1)
7
Task management (1)
9
Billing and invoicing management (1)
7
Reporting (1)
8
Forecasting (1)
8
Pipeline visualization (1)
7
Customizable reports (1)
8
Custom fields (1)
10
Custom objects (1)
10
Scripting environment (1)
8
API for custom integration (1)
8
Single sign-on capability (1)
7
Role-based user permissions (1)
8
Social data (1)
8
Mobile access (1)
8

What is YetiForce CRM?

YetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems.

YetiForce CRM is free to download, use and modify for an unlimited number of users. The software vendor offers also additional and paid services, including CRM in the cloud. All products and services are available in the Marketplace that can be accessed directly from the vendor.

YetiForce CRM Features

Sales Force Automation Features

Has featureCustomer data management / contact management
Has featureWorkflow management
Has featureTerritory management
Has featureOpportunity management
Has featureIntegration with email client (e.g., Outlook or Gmail)
Has featureContract management
Has featureQuote & order management
Has featureInteraction tracking

Customer Service & Support Features

Has featureCase management
Has featureCall center management
Has featureHelp desk management

Marketing Automation Features

Has featureLead management
Has featureEmail marketing

CRM Project Management Features

Has featureTask management
Has featureBilling and invoicing management
Has featureReporting

CRM Reporting & Analytics Features

Has featureForecasting
Has featurePipeline visualization
Has featureCustomizable reports

Customization Features

Has featureCustom fields
Has featureCustom objects
Has featureScripting environment
Has featureAPI for custom integration

Security Features

Has featureRole-based user permissions
Has featureSingle sign-on capability

Social CRM Features

Has featureSocial data

Platform Features

Has featureMobile access

YetiForce CRM Screenshots

YetiForce CRM Integrations

Roundcube, Microsoft Outlook, CalDAV, CardDAV, PBX Manager, IMAP, Open Street Maps, LDAP, API Rest

YetiForce CRM Competitors

YetiForce CRM Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
YetiForce CRMFree

YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.

YetiForce CRM Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Phone
Email
Video Tutorials / Webinar

YetiForce CRM Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Languages: English, Polish, Bosnian, Chinese, Croatian, French, German, Greek, Italian, Portuguese, Romanian, Russian, Slovenian, Spanish