YetiForce CRM

YetiForce CRM

About TrustRadius ScoringScore 9.0 out of 100
YetiForce CRM

Overview

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Pricing

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YetiForce CRM

Free

On Premise

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://gitdeveloper.yetiforce.com/inde…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is YetiForce CRM?

YetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems.

YetiForce CRM is free to download, use and modify for an unlimited number of users. The software vendor offers also additional and paid services, including CRM in the cloud. All products and services are available in the Marketplace that can be accessed directly from the vendor.

YetiForce CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Quote & order management
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Call center management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Social CRM Features

  • Supported: Social data

Platform Features

  • Supported: Mobile access

YetiForce CRM Screenshots

DashboardMapMultiImageNotificationsPermission InspectorSwitch UsersAwards

YetiForce CRM Integrations

  • Roundcube
  • Microsoft Outlook
  • CalDAV
  • CardDAV
  • PBX Manager
  • IMAP
  • Open Street Maps
  • LDAP
  • API Rest

YetiForce CRM Competitors

YetiForce CRM Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesEnglish, Polish, Bosnian, Chinese, Croatian, French, German, Greek, Italian, Portuguese, Romanian, Russian, Slovenian, Spanish

Comparisons

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Reviews and Ratings

 (1)

Reviews

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June 04, 2019

Fast, reliable and free CRM

Michael Brennan | TrustRadius Reviewer
Michael Brennan
Founder
Noradane (Marketing and Advertising, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

YetiForce delivers a great and fully functional CRM solution - for free. It is fully customizable. Our company has been using it for the past year as our preferred CRM mainly for the outreach to potential clients. We are extremely satisfied and we are currently planning its deployment as the primary CRM solution company wide.

Pros and Cons

  • Detailed customization
  • Stability and speed
  • Customer support
  • Lack of documentation
  • No auto updates
  • Server requirements

Likelihood to Recommend

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.